The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

I'm leaving a review based on my prior experiences with KCS (have used them since we purchased our…read morehome in 2020). We got their base maintenance plan with 2 inspection services each year, and used that for about 3 years (no real issues to fix.) During one inspection in 2024, the tech realized that our furnace water pan had filled (but not so high it shut off yet) and he helped identify the problem and luckily was able to fix it the same day (no parts/ charge.) He suggested in a non-pushy way that it really may benefit us to up our plan to the higher one (almost double the cost/yr, so a little scary) because we're probably entering the zone where larger repairs may start for our furnace and the plan covered most of the types of parts that would be in a significant repair. He seemed knowledgeable and trustworthy, so we decided to at least do it for a year. We were very lucky, because the next year was the epic winter - the furnace went out/ our YouTube tricks didn't get it running, and the red plan ($500/yr) meant we pushed to the top of the queue and got someone out when the temp was dropping in the whole house. Apparently the part needed to fix it was over $1,000 (not including install), and that was covered in our plan. So that proved the value for us! I know they were recently acquired/ merged with FH Furr, so it appeared that our online requests for service on the KCS site were not actually being seen/ addressed. When I got time to call over, the former red maintenance plan was unfortunately no longer sold by this new company. I got the "gold plan" which includes 2 HVAC inspections, a plumbing inspection, and an electrical inspection for honestly a price that is so cheap I'm worried it's going to be an upselling scam :/ so I'll update this as needed in the future to help others who may wondering if this new company will have the same service quality as pre-acquisition.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

I contacted A&T Heating and air conditioning this morning and in less than 2 hours, Adnan arrived,…read morediagnosed the problem and repaired it! I was expecting the worst, considering my unit is very old (vintage 1992)...and feared I might have to shell out thousands of dollars for a new unit, but that was not the case. Adnan was able to fix my unit by replacing a single copper wire. During this same visit, he got my humidifier working again! When I replaced the filter, I did not close the cover correctly. But he took care of it and now it's working fine. He was in and out of my house in less than 30 minutes! I am a repeat customer of A&T's and have always been very pleased with Adnan's expedient service and friendliness. He is an honest man and charges very reasonable rates. I highly recommend Adnan for all air conditioning and heating repairs :-)

Even one star is overrating this sham outfit. They told me they were coming between 11 and 3. I…read moretook the whole day off from work (which means I don't get paid) so I could receive them when they got here and they never came. I texted them at 4 to see what happened and they said they were on their way. It's 6:30 in the evening and they are still not here. I've texted them again and this time they don't even respond. And when they text me, it's obvious they don't speak or write English - which is outrageous being they operate in America. I am writing this to warn other customers that may be considering using this broken-down business.

The folks were professional helpful and fast. I appreciated their explanations and adviceread more

My A/C stopped working on the hottest day of the year. Residential Express replied quickly to my…read morerequest and fixed it at a very reasonable cost the next day. So grateful for them!

They responded with same day service after I called today. Mason was helpful and very…read moreknowledgeable. He gave recommendations without the upsell. Definitely will continue using their services.

My AC broke during our extreme heat. I called this afternoon for a diagnostic appt. They were…read moreable to send someone out 2 hours later. I had asked another company to diagnose the problem and they said that they tried to fix it but it would not cool and I needed a whole new system. Mason came out and carefully diagnosed the problem, offered a solution and then fixed the outside unit. We trust Mason and his careful attention to detail. We look forward to him and his coworkers taking care of our HVAC system as long as they can keep it going. We are so grateful to have a house that is cooling off. We will definitely be asking for their support and assistance for regular maintenance and for any additional HVAC needs. My husband and I are super impressed with Mason and Meade's Heating and Air.

I would easily give Fast Track 10 out of 5 stars if possible! I rarely leave reviews, but Nadek's…read moreservice was truly exceptional--they are honest, responsive, and highly knowledgeable.

UPDATE: We just had our 25 year old air conditioner go out on the hottest day of the year. Fast…read moreTrack came in lower than our other quotes and replaced the HVAC unit the next day. They even replaced our thermostat free of charge and helped me register my new system for warranty. Fast Track is fast and thorough at a great price. Based on my experience with the HVAC and water heater, I would highly recommend Fast Track.

This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

They were responsive and able to provide great service promptly. Very fair price. Very honest…read more When I need a new AC unit, I will definitely have them do the job.

This is a great local company. Responsive, provided great service, knowledgeable, and professional…read more They just installed a new furnace and A/C unit in a timely manner, great price and explained everything. Highly recommend.