Today I had the worst of many bad experiences at Sasa Nails. I came in with one nail that had recently ripped off, leaving raw pink skin where the nail plate should be. The technician clearly saw this and knew about it, yet she still applied gel polish directly onto the exposed skin and cured it under the lamp. This was extremely painful and felt very unsafe. Nail products are meant to go on the nail plate, not raw skin, and any trained technician should know that. The hygiene practices were questionable. At one point the technician used her own long, overgrown nail to dig underneath my nails while working. That felt unsanitary and unprofessional, especially in an environment that is supposed to follow strict sanitation standards. The constant pressure of upselling and asking for higher tipping made the experience uncomfortable and felt more focused on getting more money than on providing safe service. I left the salon in pain and very concerned about the safety practices here. Applying gel to exposed skin, upselling, and poor hygiene practices are not acceptable. I would strongly caution others before coming here. read more

My niece recommended this place and I was not disappointed. I made an appointment for a Tuesday afternoon and chose a special pedicure which offers a little more than a standard pedi for $8. I felt so taken care of. The gal who did my service was very thorough and responsive to direction. I'd definitely come back. read more

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Went to do my eyebrows did it with Jasmine she did a great job. Would definitely recommend read more

Sasa Nails - Did my eyebrows Jasmine did it she did a great job - Nail Salons Near Me - Milford, Connecticut

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The workers in this place are very rude. They talk about their customers right in their faces. I don't think I will be going back to this place ever again. I did not like the service I received today. I was so sick and tired of the guy who was doing my nails telling me how to hold my hands under the gel dryer. I don't even know why he kept repeating to me three times how to hold my thumbs underneath the dryer. I never had a problem with this place but today was a bit much. I noticed no other workers was telling the customer how to hold their hands or what to do. After I felt like I was being harassed I did not want a massage or a design on my nail at all I just wanted to get out of there and never look back. I am a good customer came on time and had to deal with nonsense from some guy who I did not even want to do my nails in the first place. There are a ton of nail places that would appreciate me paying $30.00 for a gel manicure and I probably would get treated a lot better. Do better Sasa or you will lose your customers. I have been coming to you for 2 years but this will be my last time. read more

Horrible 70 dollars later . And they're customer service the worst . Never coming back

Sasa nails has accepted me at 6:00 PM without hesitation for a gel manicure on two separate occasions now. The staff is polite, friendly, and attentive. My gel manicures sustained weddings, traveling, excessive hand washing at work, and multiple exercise classes with minimal chips after 2.5-3 weeks. Prices are average. Lots of color selections for gel manicures. Definitely recommend! read more

Sasa Nails - My vampire is buff OPI gel manicure - Nail Salons Near Me - Milford, Connecticut

Disappointed! Nails are almond. I did not want almond, they are very thick, I got French and the lines are very poor rushed work. I was regular customer but won't be coming back. These things aren't cheap & they just don't look good at all. I want to take them off. I'll be going back to an old place I was going to. read more

This is my go to place for powder nails. It's a clean and pleasant place to get regular, gel, powder, etc. I like some of the staff and my nails last so I repeat. I've heard that special nail decorations don't last and I agree that the special pedicures are not something I opt for because they are expensive. I used to love the mani pedi combo (good deal) but I can't take advantage of it anymore because of powder hands. read more

I continue to come to Sasa even though I don't live that close. Appointments are now required since Covid and they are open 7 days a week. I usually come more in the spring/summer for pedicures but occasionally get both a gel mani/pedi. I haven't been in since end of summer and the girl in charge remembered me and gave me a pleasant greeting on the phone and upon arrival. I have tried other nail places but I've been here the most and it's where I'm comfortable. They still have a points card, but according to another recent review are not honoring the current check in offer. A few of their services have gone up $2-$3 since last year also. read more

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The employees at Sasa are so warm and welcoming. They go the extra mile to remember their clients names and always greet you with a smile and respect. It's always super clean, fast and relaxing. They always listen to your needs and do some of the cutest designs. I usually go for a gel manicure and pedicure, never any issue with the polish chipping, etc. Exactly what you need after a long work day! Location is convenient and they are all so friendly and kind read more

I asked for a 2 color design and they told me it would be $30 more. The left my nails uneven and thick, I bit my nail so gently and it cracked don't recommend this place try Black swan nails they are way way better!!! If I could put 0 stars I would.. read more

Sasa Nails - Nail Salons Near Me - Milford, Connecticut

This place has to be the worst place ever. I have not been here for almost a year. Has it changed. First it's not spotless, and the COVID deviders are out. No soaking nails, no cleaning under the nail beds, sloppy filing. Glob on the nail polish that even after a half hour of drying it smudge. And expensive, 15.00 dollars for a basic 15 minute manicure. Safe your money. Find another place. read more

I had a very nice experience getting a manicure and pedicure. I typically do not get my nails done. I was greeted with a warm welcome. I was able to make an appointment an appointment the day prior by phone. The gentleman that did my nails was quiet and polite. My nails looked beautiful after. They do accept credit cards and cash. A slight discount is given if using cash payment. read more

Walk ins are welcome and the staff are very helpful. Pedicure massage chairs & a quick shoulder & hand massage with manicure; nice perks. read more

Sasa Nails - Nail Salons Near Me - Milford, Connecticut

I just moved to the Milford area and I was looking for my "go to" place. Let's just say-this is not going to be it. My manicure was very disappointing. They did not push back my cuticles or use cuticle remover. The did not clean under my nail beds and I felt like I was begging for them to cut s hangnail and dry skin. Lastly the "hot" towel was at room temperature and are you not supposed to get a hand massage? I wasted my time and money! read more

We had 530 appt for acrylics and pedicure We waited 45 minutes . Spent $130 and I asked for a discount because we waited and had an appt. The guy at the desk said no, do you want me fired ?? I said well I am sure the owner would not be happy for a customers waiting 45 minutes He shrugged his shoulders ! My daughter showed a pic of acrylics she wanted and didn't come out anything like the picture so had to redo! NOT ATTENDING SASA NAILS AGAIN! read more

I've learned that this place has changed ownership. I've been back and the service is much better.

They are very nice & do a really good job, A- for really great effort. Be cautious though bc they charge extra for everything!! Still a good place that is trying to satisfy their customers & I would definitely go back again, just not running there. read more

LOVE SASA NAILS!! Me and my friend come here from Hamden to get pedicures. One of the draws is the quick shoulder massage when you sit to dry. They are also very friendly and remember us, which is always nice since we do not come that frequently. This last visit we got 10 min chair massage (for $10) and left feeling fantastic. I had wished I got 20 min massage but we just didn't have the time. I highly recommend Sasa N read more

Sasa Nails - My friend getting massage from Misa - Nail Salons Near Me - Milford, Connecticut

Place is clean but unfortunately it's over priced. The job I got done was not worth $80 which is nails that were shaped bad and not blended out. read more

Sasa Nails - Full set with gel ombré - Nail Salons Near Me - Milford, Connecticut

I usually wouldn't take the time to write a review, but I have given this place multiple chances in hopes i'd have a slightly better experience. I have gone in to get an acrylic full set and have had the same nail artist each time. She rushes through my nails, does not pay attention to the shape I am asking for (which is just square), and the paint job is terribly done. The acrylic is laid on thick, and she does not even then out with the tools. The lady that had hers done prior to me looked absolutely beautiful so I was hoping i'd feel the same way about mine, but I was mistaken. These are chunky, and there is still polish surrounding my nails beds. They also did not push back or remove excess cuticles like a standard manicure includes. The nails on each hand also are not evenly filed or shaped. I would not recommend this place for a full set of acrylic nails. read more

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Stopped in on the Saturday before Easter Sunday for a polish change mani without an appointment. VERY pleasantly surprised at the friendliness and competence of the staff. Icey took care of me and did a superb job. The shop was clean, they have enough technicians that my wait was minimal. Very pleased and would go there again!! read more

I wanted to get a pedicure where I was pampered a bit. I am used to being pushed out in 20 minutes. I ended up going to Sasa Nails and loved it! They were so friendly and took their time. I got a lemon pedicure and it was amazing. I was there for an hour and it even included a short massage at the end. Very reasonable prices also. I would highly recommend! read more

Been coming for years...staff friendly and salon is clean...they have it going on. Whenever my step daughter Shannon visits from VA....we always come together as she loves Sasa also read more

I am disappointed by the quality of the service. I was a customer years ago and recently went in to treat myself to a mani for my birthday. I wanted a simple ombre design, (which they didnt know how to do.) I tend to be pretty understanding so i got a basic color gel polish and acrylics . It looked super thick and fake. My cuticles were so visible and looked super dry(which it didn't before.) It cost me $57 without tip just for that. The bittersweet part was that it came out in about a week. Also they have a sign up that says if you review them with 5 stars, they take off a few dollars[which i did to save some $]..but it seems desperate! read more

I had the same guy twice for a pedicure and he was not good at all. He would not try to make my toes look good, he just wanted to finish fast. i am not a picky person when it comes to getting a pedicure but this guy gave me no patience. When I had ask him to correct my toes so they don't look jaggedly cut, he spoke under his breath and groaned as if I was asking him to save the world. my chair was also broken and uncomfortable and I had to sit on a towel. Easy to say I'm never going there again! read more

Best pedicure I've ever had before, I believe it was called the crystal pedicure. It was so relaxing along with a 15 minute foot massage, very pleased with my results. Everyone was so friendly and welcoming, my favorite nail salon. read more

Sasa Nails - Nail Salons Near Me - Milford, Connecticut

0 stars, owners are horrible....the man broke my debit card into 2 pieces & laughed in my face then yelled at me saying my card must have been cracked. Very rude & unprofessional. If they treat their customers that way, I can't even imagine how they treat their employees. Plenty of other nail salons in the area, will never go there again.... read more

I love this nail salon! The staff members are friendly, the color selection is great and the salon is large and clean. It's in an easy location around lots of other shops making it easy to get a mani/pedi between errands. Recently I moved to woodbridge but I still drive to milford to have my nails done here. Highly recommend :) read more

Was very upset when I left today. I usually come to Sasa Nails in the spring and summer. I came today and I really didnt like the service. I was standing behind a lady waiting for my turn in line when to women walked in. The lady at the cash register skipped right over me and waited on them as if I wasnt standing there. Although they had appointments I was still next and found that very rude. I walked out. read more

I got a pedicure which looks okay. My gel nails look like I did them myself. What a waste of money and time. I thought about going back but I didn't want to waste more gas and time waiting for a redo. The polish is see through on some nails. Several nails are not filed evenly and the polish doesn't cover my entire nail bed. I should have looked at my nails thoroughly before I left the shop. The technician needs more training with customer service and skill development. She laughed and talked with her co worker often. The neck massage was more of a banging on me than a massage. I take full responsibility for not checking my nails during the process or at the end. I waited until I got home. Shame on me. read more

I come here all of the time and the staff here is always so friendly and kind!! They always do an amazing job on my nails , they never disappoint!! I read more

My wife has gone to several places in the Milford-Orange area, and this has got to be one of the most filthy places ever. It is dirty, trash on the floor, handprints, grime and gunk on footrests, counters, etc. What a dump. Enough said. read more

Had a walk in appointment and they were great! Really cost friendly and good work by the nail techs. Clean, well lit, and enjoyable experience! read more

One of the best Mani Pedis I've ever had Sherry was so thoughtful, sweet and tentative. Did not rush and really made it a relaxing experience. The 10 min leg massage that is included was so lovely. Would really recommend visiting! read more

This place is great! The price is good (they have a coupon in some newspaper), and they really spend time giving you a nice manicure and pedicure. Their basic pedicure includes a brief hot stone massage and their manicure includes parafin. It's clean, they have a lot of polish color choices, and it is really relaxing. read more

Horrible experience I just wasted two hours and a half of my time and $120. I tried to get a green spa pedicure and a 20 minutes massage to relax, but the guy who was doing my pedicure didn't even put any effort in the massage then when he did my nails which I tried to spoil myself today and I asked for a SNS natural manicure and I wanted a French manicure. He did the nails so thick and it was not delicate. The white lines on my long nails are thick and halfway down the nail, I do not recommend and waiting money and time is priceless ‍. read more

I've been going here for years, depending on who you get it's a hit or miss. Sometimes they do a wonderful job and other times I feel like it's a paint by numbers and they are having a hard time to painting within the lines. It was a little busy for a Tuesday night and I felt rushed. It was also the first time I was charged an extra fee for taking my shellac polish off. There's usually coupons you can use and a manicure and pedicure is $22 or shellac gel mani for $25. If you use the coupon, it's cash only for the discount. They also offer a frequent customer card...13th time you'll get a free manicure. read more

Went in for a pedicure recently it was the usual $20 you'd pay anywhere else. They did a pretty good job but I have a few problems. First, the man giving me a pedicure had a bloody nose I noticed luckily he has a face mask on but it was still unsettling. The man giving me a pedicure did not change his gloves before giving another customer a manicure which wasn't the cleanest thing. I'm definitely not stopping in again. read more

If I could give this place 0 stars I would! The owner of this salon was pushy mean fast and didn't take her time at allllll On doing my nails! Last minute switched prices that I wasn't aware of! Then would push me to change what I wanted to upcharge me!!!!!! These people take your money faster than you can open and close your eyes!!!!!!! There are many nice salon in Boston post road this is not one of them! I was a good client for one year after opening and this pandemic I am very very very disappointed in this service and how they scammed me! be VERY CAREFUL OF THE MANAGER!!! She's evil!!!!!!!!!! I spent 130 and I don't even know howwwwwww!!!! Up charging like insane! read more