LOVE this Eye Glass Boutique! Owners Dan & Ouida are awesome people! GOOD Customer Service is alive & well here! Sassy Glasses has a customer for life in me! read more

The nice lady there today fixed my glasses that needed new nose pads --for free!! She was quick, polite and did an awesome job! When it's time to buy a new pair I will return. Thank you !!! read more

A little back story, I've been on the hunt for the perfect glasses for the past year. No joke. I was having the hardest time parting with my previous glasses, that I had nearly five years. Their bright blue color garnered me many compliments over the years, and I just couldn't fathom retiring them. I actually got those frames at a local chain, which came as a surprise since most of the national boring chains rarely carry anything funky. I went back to said chain, to find more glasses, and found a suitable pair but realized soon after I purchased them, they weren't cute enough. So, given their 100% no questions asked return policy, I returned them. You would have thought I asked for a million bucks, because they were more than snobby and annoyed with my return. I vowed never to step foot in that place ever again. I tried shopping other chains, basically going into every single place with no luck. I quickly realized my search was going nowhere and gave up. Then around Christmas I went to a Christmas party where I saw a girl in virtually the same blue frames as myself. I immediately asked her the brand name which was Etnia, and I felt like I won the lottery. She indicated they were Italian frames and purchased at a boutique shop in L.A. I immediately knew I'd find what I wanted with that info. Googling "Etnia" in Phoenix gave me one result- Sassy Glasses. Off I went, immediately the same day, half way across the valley 35 miles to this little store. Right when I looked at their frame selection I was in heaven. It was like hitting a gold mine of glasses, I couldn't believe there could be so many stylish, colorful, unique glasses in one little store. The owner immediately asked if I needed help, brought me over frames he thought would look good on my face (he was right on), informed me of their sale drawers of closeout frames, and was just generally extremely friendly and knowledgeable. The frames are pricey. I found two frames I fell in love with. One was $390 and the other was $475. LOL! I always seem to pick the most expensive frames, so I continued looking. Sure enough, I lucked out and found a beautiful dark purple/blue frames for $200. Not only that, if I bought the lenses through them, they'd take off $100 from the frames making the frames only $100! I told the owners that I was looking to get my lenses at Costco to save money. They were nice enough to call Costco for me and see what their prices were. It turned out they were only nominally cheaper given the great discount I got on the frames if I purchased the full set with Sassy Glasses. Plus, they informed me that while Costco is great, they don't use the newest technology for making lenses. Needless to say, I bought the whole pair through Sassy Glasses. When it was all said and done, I paid $305 for both frames and lenses, which I may add was $50 cheaper than the chain store I went to the last time, and that was for practically no-name frames. SO HAPPY I WENT HERE! Yelp is awesome!!! read more

Sassy Glasses has one thing going for it; frame selection. If there is another place in Phoenix that has comparable frame selection I am unaware of it. Sassy Glasses falls short everywhere else however. The problem is Sassy Glasses is just a middle man. They do not make their own lenses, nor do they have their own doctors. And their optometry knowledge is, to say the least, limited. They are good at helping you find the right style, but the doctors they send you to are sub par and if there is a problem with your lenses you will not be able to deal directly with the lens makers. The bottom line is Sassy Glasses is good for people with minor vision issues who want to look "hip" in their glasses, but people who need serious optometry services should look elsewhere. read more

I wandered in this shop while killing time waiting for someone. It was a very happy accident. They have killer frames. I always see the same old stuff at every place I look. Not so with this place. They take risks... Big risks. The result is a shop with the hottest styles around and at very reasonable (not cheap) prices. The selection is hot. Lots of places carry names like Maui Jim... they have a more interesting list along with a few expected choices. Vendors include Harry Lary (Paris), Kyoto, Booth & Bruce England), Etnia (Barcelona), ProDesign (Denmark), Theo (Belgium) and others. My faves this week are the frames by harry lary and by etnia. The employees were very helpful, considering that i didn't get anything. I suspect that they were not employees, probably the owner. I will go back for a pair of glasses from them when i get my eye issues resolved (surgery). Until then, I will just have to stop in once in a while to try on a few and add them to my wishlist. read more

When I was a kid I remember watching an episode of Jem (yeah you remember the cartoon about the hot glam chick rock band with super powers) where this kid starts going blind from sitting too close to the tv. Its ridiculous and I rather hope that I don't really remember this as much as I am making it up in my head. Anyhow this gave me a great Idea. I sat as close to the tv as humanly possible all through The Smurfs and The Snorks and Speed Racer and The Fraggles and whatever other weird cartoons I was into at the time. Why? you may ask. Because I have always thought glasses looked sharp. They look suave and cool and smart. So I wanted some. My prescription is light now and I can get away without them but I love them and this shop has so many frames; all of them hip...the prices may shock but we are talking designer here. The owners are knowledgeable and more helpful that you could possibly hope for. You will not run into someone wearing your glasses on a weekly basis like when shopping from the average mall chain. This place has glasses like hotrods...seriously its like going to a car show only instead of cars they have glasses. Bitchin'! -P.S. They don't do eye exams so don't forget to bring your prescription. Also I wish the name were a little less girlie so that if I shop there I don't have to tell people that I got my glasses at Sassy Glasses. read more

Sassy Glasses rocks- seriously! Stopped by about a week ago to check out their selection of frames and was totally blown away! They have a very large collection of frames and styles that you will not find elsewhere. I found an absolutely gorgeous pair of glasses and they were ready in about a week, which was sooner than expected! The staff is totally friendly and I have a feeling that this will be the only place where I purchase my eyewear from now on. I don't think that they take insurance but hey, if you want originality you're going to pay a little. read more

Recently, my dog decided it would be nice of him to chew up the most pieces on my glasses. Got a recommendation from a friend to check out Sassy Glasses as they could help fix my issue, went in and was greeted right away by William he was able to get me all set up and glasses feeling new in minutes! Also very nice environment and friendly employees! read more

Coolest glasses around. I had to cave and get glasses for nighttime driving. My friend tells me this is how it starts: first you just need them when you drive at night, then you start wearing them to watch TV, then to read, then all the time. I decided that if I was going to wear glasses all the time, they would need to be amazing. Not your run of the mill BS. Obviously, after getting my prescription at Walmart where it's cheap and the eye doc thought I was 21 (nope, it says 31 there, doc), I did a Yelp search and was intrigued by Sassy Glasses. Do not expect to find the same "designer" crap that every other store sells. This place is legit. Do expect to wait forever to get your glasses. They will send them back to the manufacturer if everything is not up to their standards, which happened to me. Do expect to pay minimum $500 for frame and lenses. Even though it took forever, it was totally worth it. My glasses are the shit. read more

Notice the cool eyeglasses that I'm sporting these days? I got them at Sassy Glasses! You see unfortunately there's this strange thing that happens when you get older than 40- you start to lose your eyesight! Seriously I was struggling with seeing. It got so bad I didn't like to read anymore and I'd have to go to bed at 8:00 because my eyes were so tired I couldn't see anymore either. Everything was blurry. So I went to the eye doctor and he gave me a prescription for guess what.... BIFOCALS! If' you're over 40 and a woman you know what a serious blow this is to one's ego! In any case, I took my prescription to Sassy Glasses and they hooked me right up with a stunning pair of transitional bifocals that look pretty cool! (Sounds like something Miley Cyrus would say!) They were great to work with, prices were reasonable for designer eye wear, not old lady eye wear, and they even sent me a thank you card afterwards. So if you're like me and in denial about needing glasses, check out Sassy Glasses, they just might have a pair that will make you look great! read more

In my seven years in the Valley, Sassy Glasses has supplied 5 of my 6 pairs of glasses. I tried one other place, wasn't thrilled and went back to my faithful source for funky frames and phenomenal service. They're not the cheapest by any means and they're certainly not a full service eye care provider either --- nor do they portend to be. What they do provide is an excellent selection of unique frames, attention to detail and quality service. If you are like me and need to wear glasses every single (GD) day of your life (severe astigmatism so contacts are out, and no way in Hades am I having my eyeball sliced open with a scalpel or laser while I watch), then you're pretty much set with wearing glasses. I wear mine every day, so I feel justified in making 1) an investment in quality, custom-fitted frames, and 2) unique frames that augment my look. Sassy is the source for both of my qualifying criteria. Quida & Dan (the owners) run a great little boutique. They take the time to consult with you on getting the pair that fits your needs & wants and they'll order specific colors/finishes/models for you if they don't have them in stock. My lenses are somewhat trying in that I require a weird prism in my right lens and they take the time to make sure 1) the frames support my lens needs and 2) that when the glasses arrive -- they are fitted to my face comfortably and professionally. I usually make an annual pilgrimage to SG when I get my tax return (I've never had/been offered good insurance for someone who needs something beyond Lenscrappers inferior capabilities), so I went in 10 days ago and ordered a frame (not in stock) that I knew I wanted. Picked them up tonite, Quida fitted me and I was off like a prom dress after midnight -- sporting my sassy new look. read more

I am a previous customer of Sassy Glasses and today stopped by with a pair of my father's glasses (gotten elsewhere), which he stretched out and bent out of shape. The staff took the time to fix them properly, which included replacing two washers. After working on them for 20 minutes, the returned them to me fixed without a charge. Their kindness made my day. read more

I had the pleasure to meet with Drew who works at this organization. He was very knowledgable and an absolute pleasure to deal with. I am looking forward to having my whole family use this business and I am looking forward to recommending them to my friends. read more

Today was the first time I had been to Sassy Glasses. Needed a relatively minor repair to my sunglasses which I had purchased somewhere else. However, they were more than happy to do the repair at no charge. It's nice to see people going the extra mile for someone even though I'm not a customer...but I will be next time I need to get new glasses. They were very kind and helpful. Thank you read more

My father-in-law lost the screw for his glasses and they took care of him right away and didn't charge. Great customer service! Thank you for your help and we will definitely come back! read more

Stopped in to get my glasses fixed and was blown away by how awesome the team is! Customer service to the max! Will go back and will refer all my friends. read more

I have been going to Sassy Glasses since I moved out here, about 4 or 5 years. I originally went for their frame selection - which is FANTASTIC! I think of eyeglass frames as jewelry, and since I need them on my face 24/7, I always have a few pairs. (You wouldn't wear the same pair of earrings every day, would you? Well, ok, I wouldn't). They definitely have the coolest frames in town - not necessarily the trendy boring 'names'; these are mostly European & Japanese cutting-edge style, but with enough 'interesting' basics for your everyday pair. They are locally-owned, unlike most other shops in the Valley. And to the previous reviewer who said they do not make their own lenses - well, I have news for you, I don't think I've EVER been to a shop that DID - even when I lived in NYC and Boston - at least for my prescription, which is a VERY complicated one, prisms and astigmatism and progressives and diopters. No matter where I've lived, my lenses ALWAYS take a week to order and receive. Which brings me to - Ouida & Dan take the TIME to make sure they have my prescription and measurements CORRECT, unlike another nameless chain place I went to here in the Valley once (and will never return to). They KNOW what they are doing. And they are really really nice, unlike some of the snobby shops so prevalent in the Valley. Have been in a few of those places to browse and I felt like I was being scoped out as to whether I could afford the frames or something! (and I try not to dress like a schlump). And I have no confidence that those places would get my lens correct, anyway. S.G. even made me a special pair of glasses to wear for when, as I normally do, sit with my laptop in my lap with the TV on, with the progressive line moved way up so I could see both. Sassy Glasses IS a bit pricey, but I've discovered (see above) that you get what you pay for, at least on the lenses. Which is why I am a long-term customer. read more

I'm a frequent traveler to Phoenix so during a trip I wandered in to take a look. I live in a smallish California town but have been to my share of optometry and glasses retailers. I was so impressed with Sassy Glasses funky, trendy, and yes, traditional glasses I decided to buy a pair even if it meant waiting for another trip to pick them up. Everyone was extremely helpful and gave an honest appraisal of whether a certain pair looked good or not. It took some time to narrow my choices, but I walked away with a gorgeous pair of glasses, nothing like I've seen where I live. I've probably owned 30 pair of glasses (more if you count sunglasses) in my lifetime, and without hesitation give Sassy Glasses my stamp of approval! When my insurance rolls over I'm going back for a pair of sunglasses! Thank you Sassy Glasses! read more

I would give Sassy Glasses 11/5 stars if I could. This boutique offers a vast array of unique frames that you would never find at a chain optical store. But I have to say, the customer service here is what will keep me coming back. They never hesitate to go above and beyond to amend any issues. They genuinely want their clients to be 100% satisfied with their eyewear. read more

I have been going from Phoenix to LA for years for my glasses. Always wanted something "different", something "funky, yet classy". NO NEED FOR CALI ANYMORE!! My wife and I were on the hunt for new glasses 2 weeks ago and from a google search ended up at Sassy Glasses. It was such a blessing. As I was looking at frames, the owner of the store came in and helped us with the sometimes difficult choice of picking just the right frame. Jessica was beyond professional when helping us. She made the process fun, yet she was brutally honest when it came to telling us which frames worked and which were just not right. You could feel the warmth that she exudes when helping her clients. She listened to our concerns as we each tried on 20 or so frames, never once distracted or frustrated that we took such a long time. You could tell that she wants her clients to have that perfect frame, that perfect look. After we picked out what we liked, we returned 2 days later to drop off sunglasses for prescriptions. Once again, Jessica made sure that my 10 year old Maui Jim's looked as good as the day I bought them. I cannot recommend Sassy Glasses enough. William and Jessica now have 2 new clients and friends. I will recommend them to all of my patients. read more

Wonderful customer service. Needed to replace a silicone nose pad and they took care of me. Will surely visit them for my next pair of spectacles. read more

I had been getting my glasses at another store with a Colorado sounding name. When I needed new lenses I called for a price and it was almost $700.00... just for the lenses. I did some poking around on the Internet and found Sassy carried my specialty frames as well. Dan helped me out with the new lenses, a bit of frame repair and saved me a bundle. Plus, he is a nice guy. I am a big fan and will be back. Plus, if you want some very disctinctive eyewear, the have the best. read more

I love this place and their honesty when it comes to choosing frames. I have purchased 3 frames in the past couple of years and continue to get compliments on them. Thank you Sassy Glasses! read more

Love this place -- walked in and had a new pair of great looking sunglasses in less than 20 minutes. The gentleman working there (I apologize that I didn't catch his name) didn't waste time having me try on pair after pair of glasses - he asked what I was looking for and then listened to my response, found a couple of options, and I was on my way, very happy and looking good. This place is highly recommended for having a great staff, great selection of options and for feeling like a fun place to shop. This will be my first stop next time I need a pair of glasses. read more

In response to my review, Dan L "Business Manager" finds it "interesting that I felt the need to write a bad review after receiving excellent service for 8 Years" I returned back because I liked the selection of frames, the service I've received has been adequate, not excellent. Dan L also said that he has "always appreciated our business". It is a strange way to show appreciation by insulting a customer who has spent many thousands of dollars in his store over the past 8 years. Dan L then goes on to chastise me for daring to ask for shipping to be covered in this day of COVID-19 and the hardships it poses to the Company. Well it's not only him or his company that is feeling the pinch, we all are suffering the effects of this virus, plus I did not ask him to use UPS nor did I ask for overnight shipping, that was his choice. Then again, I was chastised for mentioning my experience in the retail business and the mark-ups in the industry. This time he chose to CURSE at me and that it is none of my business what his mark up is. He forgot to mention that I did not ask him directly what his mark up is and it is my right as a consumer to give my opinion, he also does not know what kind of contacts I have and that I'm very comfortable in my claim that not only has he made plenty of profit from my business throughout the years but also on the last two pair of frames, even with the discount. It his right to ask what ever he wants for a pair of glasses, it is my right as his customer to ask for a discount, especially since I am a returning customer many times over. Dan L then throws out his final volley to me. "I'm ok that you've decided to take your business elsewhere". Well Dan L, if you had come on the phone and explained to me politely about the shipping charges I would have conceded your point and would have gladly paid for the shipping but you decided to scold and insult me about how I Nickel and Dime you every time I come in. This is truly a strange way to treat a very good customer who has spent approximately $10,000 at your store, not to mention the purchases made by my Wife. By the way I only asked for a discount on the last two pair of frames from Dan L who so appreciates my business. Keep it coming Dan L, this is fun for me, I could do this all year long. read more

This is the only place I go to get my glasses. They know of all the new style of lenses and the service is awsome. They get your prescription done with fastest turn around ever. The service is top notch and I appreciate them so much , read more

Disclaimer: I have not purchased glasses from here, but I wanted to commend the staff and overall store. I was in Phoenix last month for a friend's wedding. The night before the wedding, the groom accidentally broke the frames to his only pair of glasses. Being nearby, Sassy Glasses was the first place I called the next morning (a Saturday) to try and get an emergency repair job done. The staff could not have been nicer or more accommodating. Sadly, because I'm the worst at names, I don't remember the name of the kind brunette woman who helped us - but she got us right in and was able to begin the repair job immediately. All-in-all we were out of there in about 20-30 minutes and were able to successfully get the groom his repaired glasses back in time. Additionally, the aforementioned brunette woman gave us a couple of great nearby restaurant recommendations for while we were in town (related note: go to Dick's Hideaway for brunch/lunch after you shop at Sassy Glasses). While we waited, my girlfriend and I browsed the store a bit. It's very clean, well-organized, and they carry a ton of original, unique, and fashionable styles. I would absolutely recommend dropping by if you are looking for an upgraded pair of glasses beyond what you'd typically find at a standard glasses shop. I cannot thank the staff at Sassy Glasses enough. They were able to help us out in a jam, have phenomenal customer service, and truly look like a great place to grab a great pair of glasses. read more

First time at Sassy. Big thank you to Jessica and her lab technician for inspecting my Jacques Marie Mage Ray Sunglasses. They are helpful, friendly, and best of all experts. Will definitely be back. read more

Would highly recommend this place if you're looking for customer service and frames you can't find elsewhere. Dan, helped me select a few frames for that completed my face shape. Super happy with my new glasses. read more

Stopped here recently to check out their frames. First I walked over to the UPS Store (a few doors down) to drop off a return to Amazon. A girl stopped me before I could walk in and proceeded to scold me for using their parking spaces to visit UPS. Well, I explained I was mainly there to see their frames. She didn't say much. When I went in they were sort of full of themselves. Nice store, but I've been in a lot of very progressive and high end eyewear stores -- these guys are B+ at best. I found the two employees there quite contrite and aloof. Maybe they didn't believe me about the parking. I did try on two frames. One was $450. The other $500. I asked if they ever had any sales and the girl pretty much laughed at me. Bad vibes. Sometimes it amazes me how people stay in business. I will probably return, if for no other reason than to see if they might have just been having a bad day. read more

My glasses took a week and a half longer then what they said (and that's because I would call AND email for my updates!). I had no little to no updates /returned calls back during this time. Three times I was misinformed. My glasses are great but their customer service sucks big ones! read more

My husband and I needed some serious help with our glasses that were bought out of state. I had taken a friend here for glasses several months ago as they carry the most outstanding frames so I came back to ask them for help. They were incredibly accommodating and it took almost an hour just for my husbands. They did it and would not accept a penny. I would never go any place but here in the future for glasses and btw they have some smokin' new frames! read more

Stopped in to get a replacement nose pad for glasses I bought elsewhere and was treated with 5 star customer service. They even cleaned and adjusted my glasses within minutes. Also great selection of stylish glasses. Definitely recommend this local shop! read more

Went in for glasses repair!! They were super quick and so nice . All sorts of adorable /different frames!!! So much better than the eyeglass places in the malls. read more

If you don't mind paying three times what a pair of glasses is worth, this place is for you. While they do have a large selection of frames, they are way overpriced. On top of that if they break, they don't stand behind them. Not getting any more of my business. read more

Wonderful selection of frames. I am partial to colorful glasses. No basic black here! Sassy Glasses has an outstanding selection - from the old-style celluloid, to aluminum, titanium and everything in between. Service was excellent. They listened to what I had to say, and how I use my glasses, making recommendations accordingly. They also let me know about other options that were available with the frames - this colorway in that style, as well as options with the prescription I have. Great Style! Great Service read more

Awesome frames and owner! Dragged my husband in for new glasses after years of bitching at him to update his glasses. Dan made things simple, quick and easy! Such cool frames, great customer service and professionalism. Go nowhere else!!! Support local! Very pleased! read more

Woohoo Sassy Glasses!!! Fellow four-eyes, you must stop by to try on some new specs. You will find the store stocked with a wide variety of fashion forward frames from all over the world. I fell in love with some old school classic tortoise shell frames by Kio Yamato and modern black angular frames by prodesign denmark, so I got both! I couldn't stop myself. My search for new glasses has a back-story. About 5 months ago, my puppy ate my glasses. I was upset, but not too upset because I wasn't in love with the frames. So, I went to the fancy store at the Waterfront by the Fashion Square - Optika - to buy the glasses I had been dreaming of... black Chanel rectangular frames with bicolor arms. Those glasses were bucks, but I loved them. I got compliments on a weekly basis, usually from guys. Then one day, just months after I got them, the puppy managed to sneak them off the counter while I was talking on the phone. I was horrified to find the mangled frames hanging out of his mouth when I heard a loud "crunch, crunch, crunch." I cried. Real tears. I am not exaggerating. After recovering from the trauma, I went back to Optika, but could not find the beloved Chanels. They were "last season" and no longer in stock. I tried on a variety of frames from all the big names... but nothing spoke to me. Then I remembered my friend Yelp. I asked Yelp, where do I find "cool glasses." Up popped Nathan S. and Sarabear B. , both touting the great selection of unique frames at Sassy Glasses. I raced to the store to find a FANTASTIC selection of unique glasses in a modern boutique-style shop ran by a very cool husband and wife pair. I had a great time trying on frames and fell in love with about 5 pairs. The best part? I walked away with 2 pairs of glasses that I love for about the same price I paid for the Chanels. Thank you Yelp! read more

Best experience of my life with glasses. I brought my mom in a couple of weeks ago to get her first pair of glasses. Dan and his wife took care of us. They were very friendly, and helpful. Because her prescription was so strong, we didn't really understand it. Dan explained it to us in such a simple way, we were able to understand it. The glasses came in sooner than we expected them to. He also adjust them for her to make sure they fit properly. I highly recommend Sassy's glasses if you're looking for a new pair of glasses. They're frames are so cool too. Very unique, unlike anything I've ever seen. read more

Great store with an excellent selection of interesting frames.  Tony's customer service was EXCEPTIONAL!  He went above and beyond, spending a lot of time to help me narrow down to the best possible choice.  Thank you so much! read more