If this is part of cw towing driver Dave , assistant, and beautiful black poodle is nothing short…read moreof Amazing. Had a bad day and thanks to them for compassion, understanding and being real they are the best by far and would recommend them fir any services they have available. Bless you stay amazing. Motel6

I've had nothing but respect of others until dealing with the customer service here. It is a…read morecomplete sham and if they want your vehicle they use every borderline rule of law and extort you into financial losses. I would never allow or use their services for my company or personal needs. There is absolutely no value, integrity or moral compass with the office lady who doesn't have a clue. It's a financial rip off.

What a scam! They call in no no for a reason. Flat tire nobody ever showed up. They said if we…read morecancel it would be 50 to 100% charge. They had cc info and the charge was pending. They wanted us to cancel but no no way! Scam scam scam! Hang up if they answer and you cant understand them.

The service was fast and affordable, I was impressed with the friendly service and was shocked with…read morehow much time it saved me when calling them. They responded in a former manor. Definitely the guys to call!

I recently had a remarkable experience at Dodge Ram in Shelton, WA, that I feel compelled to share…read more Faced with a major problem on a brand-new vehicle, I reached out to several dealers, but none were willing to help--except for Dodge Ram in Shelton. They were not only willing but also eager to tackle the complex issues that kept appearing and disappearing. Their team, especially Daniel Kuni and Aaron Heard, went above and beyond in diagnosing and repairing the problem. Their dedication and expertise were evident, and they handled the entire process seamlessly. These employees deserve a significant shout-out from the owners for their exceptional service. The customer service at this dealership is unparalleled. They are incredibly honest, transparent, and genuinely care about their customers' needs. It's refreshing to encounter a dealership that stands out in this way. Additionally, their veteran-friendly attitude and down-to-earth approach left a lasting impression on me. The pride they take in their work is palpable, making it clear that this is not just a job for them but a commitment to excellence. Because of this outstanding first visit, I am now a lifelong customer. If you're looking for a dealership with exceptional service and integrity, look no further than Dodge Ram in Shelton, WA. JP

Bought my a Ram Promaster new. A Ram service rep indicated this year that I should have received 4…read morecomplimentary oil changes. He said he added them to my account and that I could use them at any Ram service department with an appointment. Although I live in Shelton, I am doing cancer treatment up in Seattle that requires me to do radiation Monday through Friday. The Seattle Ram service department did not have any openings. So I made an appointment at the Shelton Washington service center. I drove from Seattle to Shelton. Upon arrival I was greeted by the service manager "Tommy". I arrived at 3:15 and he indicated that it was "too late" to do the oil change. I told him my appointment was at 3:30. He said "ok.. we'll it's just gonna take longer." Then he said that he didn't want to do the oil change because I had two dogs in the back. He said, " I have never done an oils change with dogs in the vehicle. This was humorous as I see dogs in vehicles at jiffy lube all the time. But I respect that some people have fears, so made it clear that they were locked behind the pocket door. My gut was telling me that he did not want to do the oil change and was saying whatever he could to make me turn away. I told him I drove from Seattle for this oil change and it's needed. He then stated that he did not see the free oil changes in the computer. I showed him my verification email from Ram reflecting the oil changes. He said, "the e-mail could have come from anybody." He refused to do the oil change unless I wanted to pay a hundred bucks. I have empathy for it being a Saturday after a long work week, I've been there. BUT, if I had a customer I sucked it up and provided quality customer service like an professional adult. This was a complete waste of my time, money (gas) and energy (exhausted from cancer treatment. They verified my information when I made the appointment and I made it clear that it was FREE. Car dealerships are really great at selling you cars with all the warranty promised but SUCK at honoring these promises. It's called being UNETHICAL. None of the other Ram Service departments from Portland to Seattle get good reviews. So add this one to the list.

Was looking to buy an RV from Sundance RV and when I told them I wanted to get a full vehicle…read moreinspection they recommended Hudson Car Care. They drove the RV over. Hudson did a full $150 inspection. They told me they found nothing wrong with the RV and would drive across country in it. Great RV. Well, with that bill of health I purchased the RV at asking price. Fast forward. I have the rig and take it to my very trusted reliable auto shop to take a look at why my tires are different sizes. They did a full inspection of the rig and massive issues. Bent and broken axle, broken suspension bags, the list goes on. Items I asked Hudson to specifically check that they said were good. Nope. Obviously they're in league with Sundance. Crooks. I wish I could foot them with the bill. Disappointed. Disgusted.

I'm an easy target. A woman who knows nothing about cars. New to the area. Luckily, someone…read morereferred me to Hudson Car Care. I called and left a message about my 2012 Toyota Corolla LE. When I turned my key it wouldn't "bounce back". So, it was making the starting sound, but it wasn't ever catching and starting. (See? No idea what I'm talking about!) Keith Hine called me back. He was patient with me on the phone, asking a lot of probing questions. Beginning with the battery, which was in working order. Keith theorized that it might be the starter switch. But, they wouldn't know until I brought my car in. I brought my car in expecting to pay hundreds of dollars for parts and labor. But, before they began anything diagnostic on my starter, Keith had my battery checked. ... I though this was weird, because it was working "just fine". Or, so I thought. Hudson Car Care found that the side of my battery was bulging! They charged me a fair price for a new, quality battery, installed it for free, and sent me on my way. (Noting, of course, that if I had any other problems with starting the car to come back.) It's been several months and my car still starts like a charm! Thank you, Hudson Car Care for your honesty, integrity, and friendly, knowledgable, and helpful service. You saved me hundreds of dollars, earning my trust and future business.

Visiting in Shelton from Reno. My 2009 Toyota had an exhaust leak at the cat converter joint that…read moreneeded welding. Cary's was recommended by a local resident so I made an appointment for service. In and out in less than 30 minutes with a great job at a reasonable price. If I'm ever in Shelton and need a repair, I will definitely be calling Cary's first! Thanks, guys!

Went in with a leaky tire ( a valve ). I was there less than 10 min. No charge. When I need new…read moretires , I'll check them out

Called Tues and was told they could come out Friday and to call Friday morning. Called Friday…read moremorning and scheduled to have them come out in the afternoon. No one showed up. Called on Saturday, was told that they don't do weekends and they could do Monday. I explained we dont' live on property and have to schedule, spoke with the driver and he told us he would be there between 9-9:30 on Monday. It's Monday 10 and he never showed up. Just called in and was told we're not on the schedule. People are friendly but can't get them to show up and are unorganized.

Amazing service and had a quick to little to no waiting time! The man who towed my car was super…read morenice and professional. Explained everything he was doing as he was doing it so Id know exactly what was going on. Also was the most cautious driver with the car hooked up. Will absolutely never use another towing company. Thank You Emerald Towing!!!

Best mechanic in Shelton is Jacob. Needed front brakes replaced and he not only gave me the best…read moreprice out of 5 local estimates, but he did the job quickly and with stellar customer service. Highly recommend.

I have only had good experiences with Hudson. They replaced my Transmission 15,000 miles ago or…read moremore. I've taken my vegan in for other service and I recommend other people give them a try. I keep expecting to get let down like every other shop has for me but this shop deserves 5 stars no matter how our relationship turns out.

Have purchased three used Subarus from this repair shop, and could not be happier. Paid way less…read morethan I had expected, and have no complaints about the cars. Recently drove one of the cars (221,000 miles on it) to Spokane and back with absolutely no problems. Can highly recommend!