If this is part of cw towing driver Dave , assistant, and beautiful black poodle is nothing short…read moreof Amazing. Had a bad day and thanks to them for compassion, understanding and being real they are the best by far and would recommend them fir any services they have available. Bless you stay amazing. Motel6

I've had nothing but respect of others until dealing with the customer service here. It is a…read morecomplete sham and if they want your vehicle they use every borderline rule of law and extort you into financial losses. I would never allow or use their services for my company or personal needs. There is absolutely no value, integrity or moral compass with the office lady who doesn't have a clue. It's a financial rip off.

The service was fast and affordable, I was impressed with the friendly service and was shocked with…read morehow much time it saved me when calling them. They responded in a former manor. Definitely the guys to call!

What a scam! They call in no no for a reason. Flat tire nobody ever showed up. They said if we…read morecancel it would be 50 to 100% charge. They had cc info and the charge was pending. They wanted us to cancel but no no way! Scam scam scam! Hang up if they answer and you cant understand them.

In the days where everything seems to be costing more. Andy's was a wonderful surprise. The cost…read morewas fabulous and the customer service was outstanding.

The staff at Andy's in Elma saved an old lady's day on Friday October 10th. I was driving my…read morehusband's Silverado when I realized I was having an oil emergency. I was helped by a young man that agreed to help me. The oil was gushing out of the oil filter, he directed me to Andy's. What a God's send! I pulled into Andy's and they immediately helped me. Calmed me down while cleaning up the mess my truck was making. They got right to work and fixed my problem and sent me on my way. They did allow me to hug them but I truly don't think they know how much I appreciated them. Their kindness and professionalism will never be forgotten. I can't recommend them enough! Thanks guys!

Update on my previous review. They damaged my wife's van, ripping up the front bumper…read more After leaving lots of messages with dispatch (the only number that I could find) I finally threatened to get a lawyer. They finally called me and promised to take care of it. I sent them the information they requested and... nothing. Again, they won't return messages even though I now have the boss' number. It's been more than a month since they damaged the vehicle.

A belated thank you for your assistance on Memorial Day night, when my husband was in Centralia for…read morean evening meeting. Our car (and he!) had to be transported from Centralia back home to Olympia. The folks were easy to work with. They took good care of our car--dropping the car off at the Olympia repair place and dropping my husband off at our front door after midnight. THANKS!

They were prompt, courteous, professional and very easy to work with. Garrett as personable and…read moreknowledgeable. They were also the most reasonably priced, by far.

Called this morning to get a tow just to sit and wait all day long. Not Fast. communication sucks …read more I highly recommend using A Better Towing company on NW State Ave in Chehalis Wa way better company who are actually fast efficient and super friendly people. Tow Bros is a joke!!

I have been a Les Schwab customer since I returned to Washington in 1985. Where ever I've gone and…read moreneeded tire service, the Les Schwab in that place has offered great service - over and above any competitor. The Elma store is no exception to that high opinion. My car showed a "low tire pressure" light whilst en route to Montesano. I did a Yelp search for a LS and found one in Elma. There is a "free air" station on the back side of the shop. Stop at any gas station and they charge 2 dollars for air. (what???). The young man checked my pressures on all 4 tires and brought them up to spec. When I mentioned the tire warning ight was still on, the technician described why they came on the first place and how to re-calibrate the pressure system. It was pretty obscure information honestly. 99% of drivers would not know it and pay a dealer $$$ to fix the lights on for them. He saved me 2 bucks at a gas station for air and a costly trip to the dealer. All for "free air". Good service, Good quality. Good value. Like all Les Schwabs I've ever dealt with.

Had two blowouts on our trailer and helped us get back on the road, very helpful, super friendly.read more

Great service, affordable price, friendly, and even took pictures of the ball joints so I could…read moreunderstand what was going on. Highly recommend. Thank you Mikey and your office gal

Had issues with my truck starting up and thought I had a fuel pump issue. Brought my truck in told…read morethem what the issue was they got my truck in the same day. They did a through diagnostic found out I had a spark plug issue. They kept my truck for a few days still testing it for the start up issue I had. Truck is running great now. I really appreciate the work done on my truck here they are friendly and will work with you if needed the lady working the front desk is awesome she made everything easy. They also had pictures of the bad sparks plugs they took out showed me all that stuff as well. Highly recommend this place!!

My sister was stuck in what felt like the middle of nowhere. I called EVERY SINGLE tow company in…read morethe area and was either denied service whether it was from distance or unavailability I got an estimates when i could only to be denied due to what i can only describe as 'location inconvenience' because of the pick up/drop off location was so far away. I called the companies in around the drop off area and got denied due to the pick up location "not in range" which is a weird way to deny business if they're dropping off in the same area. (My logic) Heres where Joel comes in. Joel was pretty much the only guy right in the middle. I called and had a short chat over the phone and jotted his estimate down in the midst of calling everyone else. It was thought the car just needed a few simple things. When it was clear nothing was working we caved and called Joel. Joel was happy to have been called where others were not, his customer service was through the roof! He was WILLING to go the distance and put my mind at ease where stress had been ALL day. He came in a timely manner and scooped up the car and was even able to go with the flow when we changed the drop off location (which was fairly closer than originally) and even shaved off a bit of the initial estimate. (Mind you this was the ONE time both me and my sister were short on money) we didnt have much scraped up together so and it was already a rough day. Thanks to Joel we were able to go home and move the car off the side of the road, he worked efficiently and timely and we were out before we knew it! I could not recommend him enough! Thank you Joel!

Hi my name is Ron Davis I had my 1989 Ford Dually towed the other day from the Shelton airport to…read moremy house this guy was one of the best tow operators I have seen in a long time he was sent out by Triple A I would recommend this towing company to anybody as long as they're as good as this guy very professional very nice he knew what the hell he was doing and I drove tow truck for 15 years so I would definitely recommend him to anybody

This review is long overdue but these guys are amazing!…read more A few months ago I was visiting WA on a business trip and had to get out to Montesano for work so I borrowed a friend's car for a few hours. On my drive out there, the car started giving me trouble. Originally, I thought it was just the battery but it turns out it was also the alternator. I barely made it to the shop and was told it would be hours, if not a day, before I would get my car back. I almost cried. I didn't know anyone in Elma and had to be back in Seattle that evening to make my flight. The guys at the shop did everything they could to get me back on the road within a few hours and even lent me their car so that I could drive to Montesano and get my work done. I was back in Seattle that afternoon and was able to get on my flight back home. I will forever be grateful to everyone at this shop who helped me out. Thank you, thank you, thank you!

East county automotive made so many mistakes and needless delays and other issues working on my…read morechevy vans. The last time i went there when i realized they are useless was for an oil change. The oil filter came loose and all oil leaked out. Other times they failed to do repairs that were over their abilities to do yet wasted a lot of my time thinking they could do a job they couldnt.