You can't send a request on their website for an estimate because the form keeps coming back as an error message. After spending more than 20 min with 2 different people on Friday, on the phone talking about how I have to call back to have an appointment. I think I have an appointment tomorrow at 10:30 am for an estimate, but I was told that I had to receive a call today about the appointment for an estimate and that I had to call back to say I would be here. Someone did call me and left a vm asking me to call back. I did return the call twice, leaving messages both times. The company telephone VM message says leave a message and then does not accept the message. Please fix your website form. Please fix your VM box. I finally did hear back from the floor epoxy contact who came by today to provide the estimate for me. read more

I highly recommend Saulnier Epoxy-we are so very happy with our basement floors! They were extremely professional from start to finish, came when they said they were coming and left everything immaculate. The floors look so good and perfect for our high traffic area. There were so many wonderful options but think we made the right choice for our space. I can't say enough-now looking for the next project to use them for--if we can get motivated to clean out our garage that will be next for sure! read more

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Stop - Do Not Hire This Company They applied an epoxy floor in my basement. They did NOT use vacuum bags The deadly Silica dust was created and went all over my house creating more then &100,000 worth of damage When concrete dust gets into your lungs it can cause lung disease. I have been Coughing and wheezing for a month The dust went from the basement to the 1st and 2nd floor. The damage they created is unimaginable. Please do not trust them Stay away from them. Google Silica and you will understand why I am writing this review Not only did they destroy my LJO me , they caused a serious health hazard to me I was fooled and they never responded Do Not Hirw this company Glenn - Beverly Ma read more

I highly recommend this company for any type of Epoxy floor you want to do in any room of your home, basement or garage. Jacob is awesome to work with, reliable & responsive. My husband & I are super happy with the floor we chose for our garage. read more

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The office staff is friendly and helpful. Good product selection. Our installation date was scheduled quickly. The installation itself was quick and remarkably dust free. The whole process was much easier than we anticipated. We love the new flooring and would recommend Saulnier without reservation! read more

Top of the line for quality and professionalism. I was undertaking a whole home renovation which required a lot of coordination between subcontractors and timely sequencing when it came to installation of the flooring. The quality, fit and finish of the flooring is a constant talking point for all those who see it. The gem of their installation is the re-built 1910 winder staircase with all new treads, railings and banisters. Certainly a modern and clean look throughout. Please check out the pictures I've provided to help justify their excellent work. read more

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installed 2 epoxy floors at our two house. very happy with the results and reasonable pricing. Was able to correct problems with my concrete floors before installing the epoxy floor, read more

They were a pleasure to deal with and did an outstanding job with both refinishing and installing a section of new floor that needed to match the old. Dust was minimal and everything went according to schedule even though the job needed to be sequenced. Very pleased with the whole process and project. read more

Unprofessional, is putting it lightly when it comes to this company. They caused a devastating amount of damage to our house due to a severe lack of education on their own products. SAVE YOUR TIME, MONEY, AND PROPERTY. read more

Saulnier Floor refinished my wood flooring in my recently purchased house in Brookline, Ma. After purchasing my house and being located in California, I had to find someone that I can trust to refinish the badly beaten up oak floors in my "new" (1935) house. Mr. Paul Saulnier responded quickly to my calls and provided detailed information on what was needed to restore the hardwood floor. Two crews divided the project, one to strip the floor and coat, and the second to repair the missing and damaged wood pieces. The house was so clean after the final sanding and coating, I didn't need to clean after them to move into the house. They saved me a lot of work and grief. I selected a water based finished instead of oil since I wanted the floor not to age into an amber color. read more

This flooring company is awful and irresponsible. I have stayed at home for work four times to meet with them a good sized job. First time they came by and despite repeated prompts did not provide a bid. Then they said they would come back and estimate again. Salnier was a no show for the next three appointments. Each time they claimed they had emergencies on flooring installs at other sites. All told, four (4) wasted days. What quality flooring company has emergencies on flooring installs all the time? Who does business this way? Pass. read more

Terrible company. Wasted over a month going back and forth and never got the job done. Dont work with these people if you have any type of timeframes to keep. read more

As one of the bazillion residents in the Northeast with ice dam-related issues this winter, I turned to Saulnier to repair a warp in the hardwood floors and refinish the rest. Having no experience with hardwood floors (I grew up with them but, duh, my parents handled that, and my previous condo had all carpeting), the first thing Saulnier did right was help me learn what I didn't know. They - actually Brian - was the one who explained why I needed redo to all the floors and not just a patch job. He told me that they could fix the floors in shifts, i.e. work around where my furniture could be moved so I didn't have to move out entirely. He even recommended a service that would move my furniture as well. Lastly, he measured my bathroom door to see if my refrigerator could be moved in there (it could and did) and also reminded me that my homeowner's insurance would cover the cost of a hotel. Once I felt that this situation would be far less burdensome than I feared, Brian invited me to the showroom to look at wood samples. The showroom, though small, has some gorgeous samples of wood design, and if I were a millionaire, I would have ordered medallions and fancy trim all around the edges of my open-concept condo. I was actually overwhelmed in the showroom, but later Paul encouraged me to go with a standard popular light wood color with "flame." I had some idea of what it would be, but basically, I trusted them enough to go with, "Surprise me." I was not disappointed. They did a great job and even took the time to touch up a spot that had been smudged and to fix a cracked step in the hallway. They repaired my floor in "shifts" and were really friendly doing it. One suggestion I would give to them and all repair-related businesses is is to be a bit more organized with telephone communications. I found that communicating with the "office guys" was sometimes muddled, because they were in their cars or not in the office and clearly hadn't written down what I said (for example, which bedroom was NOT getting done or which day they were supposed to come back for the second half of the job - even though it had been discussed more than once). This isn't a slight against Saulnier because everything got done and done well; I think it's fallout from a more mobile way of doing business and I see it everywhere. I wish that contractors would go back to a simpler time and have a middle-aged office lady answering their phones, who is super organized, keeps the guys organized, has big hair, wears a lot of lipstick, has a thick Boston accent, and calls everybody "Hon." Bottom line: they were terrific and my floors look great. Highly recommend! read more

Excellent professional service. Reasonable quote provided in less than 24 hours and result was very good.

Saulnier did a wood flooring patch job for me and the quality was fantastic. You can't tell at all which boards were patched and the rooms were all sanded and refinished. I was very happy with their work and I manage commercial construction projects for a living so I'm very accustomed to many different contractors. These guys are worth hiring. read more

I had Brian from Saulnier come over to get a quote for my first floor to be refinished. He was great, measured everything and said I'd have a quote in a three days. Weeks passed and I texted him to say that we never received a quote and he said he'd contact the company right away and they would get one to us. Still nothing and it's been over a week again. Very unprofessional. read more

I have built 5 homes in the last 30 years of which Saulnier Hardwood Floors has been an instrumental partner. I've seen them grow and develop into the preeminent Hardwood Floor company in New England. The projects have been basic installations to intricate inlays. What I appreciate is their design expertise and commitment to details. My last project was a home on the bay that presented real challenges in the way the wood interacts with weather. Needless to say being a perfectionist creates it's own challenges and their ability to deal with my needs has always made me feel like they where a key part of the team. My floors here on the Cape have matured perfectly and visitors still notice the floors when they walk into the house. I've recommended them to a number of friends and those seeking a quality hardwood floor company without hesitation and have never heard anything but resounding responses to their work. One person I recommended to Saulnier Hardwood Floors refuses to use anyone else even when other quotes where significantly lower. Please keep in mind that Saulnier Hardwood Floors is very competitive and most importantly unlike those who may come with low ball quotes you can count on Saulnier Hardwood Floors to guarantee their work and stand behind the exceptional product. If you're interested in high quality, friendly workers and exceptional designs, you don't have to look any further than Saulnier Hardwood Floors. read more