Voyage roofing made getting a new roof easy. The team arrived promptly and got right to work. They…read morewere diligent and efficient. Over they made the entire process very easy and the new roof looks great!

From the owner: At Voyage Roofing, we specialize in Roofing, Siding, Windows & Doors, and Gutters--providing expert…read morecraftsmanship and durable solutions that stand the test of time. Whether you need a full replacement or a quick repair, we've got you covered!

If you want customer service - this is not your company. They dont return calls after they get…read moreyour $ Their stuff falls off the house.

We had Carter Exteriors replace the roofing on our home. The work done was satisfactory…read more However, customer service after the sale is absolutely non-existent. Gutters were damaged during the install - they agreed to replace but never did. area where installation has failed - exposing sheathing. Countless emails, text messages, phone calls have gone for the most part unanswered. a couple promises to make it right... all end up with no follow through. Filed complaint with Better Business Bureau in Amherst NY who also attempted to contact them on multiple occasion, and I just got the message from BBB that Carter Exteriors failed to respond to their inquiry as well. will now be proceeding with a small claim. that should go better because i'm sure they won't show up.We

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

They quoted me $90,000 for an addition collected $4,500 from me. I waited 8 months and the price…read morewent from $90,000 to $129,000 and no longer included the wood siding or flooring. They let me know this price change one week before breaking ground. I would not let them change a lightbulb for me. American Custom never gave me my money back. I brought them to the Better Business Bureau where they lied multiple times and I had proof of their lies. I spoke with the architect that American custom used and he stated he said he did not even get $500 from American Custom. They cut a hole in my dry wall about 3' x 2' and made a disaster with dust never cleaned up their mess and never even offered to fix the hole at the end. American Custom was here for a total of 10min when they cut through the drywall (which I have on my ring camera) when they cut hole. They were in and out. So I guess it's $4000 to cut a hole in drywall? If you have a project, don't do it with this company. American Custom is not trustworthy and definitely not honest.

We are gathering several estimates for work we need done on our home. I spoke to someone in the…read moreoffice last week who scheduled an appointment this afternoon for Kevin (she said he was an estimator) to come to our house to see what work would be required and hopefully to give us an estimate. The appointment was set for 1:30. When there was no sign of Kevin by 2:00 and we hadn't received a call to say he was running late, I called the office again. I don't know if I spoke to the same person, but as it turned out when our appointment was entered into their system, the person doing so somehow neglected to push the button that would actually assign this appointment to Kevin. She called it an "honest mistake." It was a pretty big mistake and had I not called the office, we wouldn't have even known there was a problem. We decided to call another company for an estimate.