I tried to contact the office after hours using their website but the captiva does not work; I was…read moresent to a root canal specialist recommended by Dr. Molenda but the experience was horrible. I won't go back to either dentist and will start over with others chosen by my insurance provider.

Woman answering the phone is uncaring and rude as can be. Called about a deep cleaning for my right…read morequadrant and she verbatim said, "yeah I don't have anything". Larry really should look into coaching his receptionist on how to talk to potential patients. The lack of compassion or concern really takes a toll on someone who's already stressed about their dental health.

ZERO stars if I could! Dr Hill is nice but practice has deceptive billing since their 0% interest,…read moreisn't 0% because they actually give a cash pay discount (more info at bottom). The first time my son was seen for phase 1 banding, we were waiting in the lobby for 45 minutes past his appointment time for less than 5 minutes to insert the bands. His second appointment he had his expander placed (the wait was reasonably 15minutes after his appointment time) went great until it was time to make his next appointment. He was supposed to turn for 21 days and come back in 3 weeks for braces and chains, the earliest appointment they had was 8 weeks away! I tried to make an appointment at the Kyle location and was told they preferred to keep all of his care at 1 location. His contract was 18months, at this rate it would take 2.5-3years. After waiting 3 weeks to see if a cancellation had come up, I was told that he could be seen at the Kyle location because his appointment needed to be 1.5hours and it was hard to fit him in at the New Braunfels location. Except they did not have an appointment until 4 days before his already scheduled appointment (still 5 weeks away). So I immediately began looking for another orthodontist to transfer his care. I found another orthodontist around the corner and couldn't be more happy. Turns out he doesn't need braces or chains, he did need a lot more turns than the original 21, and his appliance was loose and was unwinding itself so it is now glued. I cancelled with this office and transferred care, his plan was decreased $2800 and the new office is only going to charge $500 for a retainer at a later point. However when I cancelled no one cared to ask why I had chosen to change care so soon after starting, the office really doesn't care about the patients. I spent the next few weeks trying to get an itemized bill for what they charged me for...turns out there isn't one, they gave me a paper that shows original contract price $4000, discounted to $1200, then a list of all of my payments! No list of ortho's fee, no list price for appliance fee. But when I began looking into bill their 0% interest payment plan ISN'T 0%, they told me my son's care would be $4000 but it was actually $3800 if paid in cash because they have a cash pay discount and then charge 2.87% on the $3800. I would NEVER recommend this practice to anyone!

From scheduling to the office visit the staff here is absolutely fantastic. They were so kind and…read moregentle with my son who has major stress when it comes to going to the dentist. He felt comfortable and confident when we left and told me he has no problem going to that dentist office. I can not say enough nice things about this office. If you have kids give them a visit!

He totally missed a cavity that cost me multiple root canals and a tooth extraction. The pain was…read morecoming from the missed cavity. Once the cavity was discovered by my new dentist it was recommended that I have the tooth extracted because the cavity was so large.

Dr. Guerra is the best! I have had fillings, even a root canal, and no pain. He and his entire…read morestaff are consistently professional and friendly. My children like him as well. I highly recommend Dr. Guerra.

While at first the office staff seemed extremely kind and helpful, they somehow forgot to mention…read morethat this practice was out of network for me. They led me on to believe that they were in network and that perhaps the reason my consult wasn't covered was because I'd seen another dentist and maybe my insurance only covered one consult per year. I then saw a doctor who was very kind, informative and helpful and proceeded to schedule the procedure I needed done.... Keep in mind that I STILL haven't been informed that I am out of network. I received a call this morning to confirm my appointment for my procedure tomorrow morning and I proceeded to ask what my expected cost after insurance would be. I was informed of an INSANELY high amount considering I have insurance and when I questioned it, I was simply told that yes, this is my total after insurance. STILL NO ONE TELLING ME THEY DON'T ACCEPT MY INSURANCE. I call my insurance to verify and my insurance is finally the one to inform me that this practice is in fact out of network, thus the high price tag. When I call the practice to inform them of this and that I will not be proceeding due to being out of network, I was informed that no, no, no, I was most certainly told they were out of network and I must be mistaken. I promise you I am not one to mishear things when it comes to insurance or cost because I a) can't afford to do things out of network and b) why would I do something out of network when I have dental insurance??? Again I was told this was my mistake and they accepted no responsibility. If they take your insurance, I say go for it as the dentist himself is lovely but please, please, please make sure to verify things yourself because they aren't going to turn away your money or help you to figure out that they aren't in your network.

Went to them a couple of days ago. Saw Dr. Bathina and he is amazing! His assistant did a wonderful…read morejob also! The front staff are great! Tanya and all the girls welcome you with smiles and they truly care. I highly recommend them all 100%. Thank you, Kathy Bailey

Dr. Colville and his entire staff were excellent in providing professional care during my time in…read morebraces. The entire staff was friendly, courteous and genuine in caring for you throughout the experience. Excellent quality of care and utilizes technology towards the top of the line care. I would highly recommend them for any orthodontic issues. A huge THANK YOU to making the entire experience more pleasant.

amazing help with braces. They are doing a great job with mine. I'm looking forward to whenever I…read moreget my braces off.

Very impressive medical office ice. The sisters who work at the front desk are absolutely charming…read moreand professional. Dr. A is a consummate professional with a wonderful bedside manner. I don't intend on needing dental implants again in the near future but if I ever do, I am coming back here for sure. Thanks for a great experience!

BE CAREFUL! I was referred to this location by my primary…read moredentist. The Dr here said my whole procedure was going to cost 11,000. No I don't have insurance. Long story short I was a surrogate and was having issues to my gums due to my preeclampsia during birth. I called my primary upset with the price and they're told me to hurry in. Tell me how it went from 11k to 3k. I think the Dr. heard the word surrogate and tried to take advantage of myself and the family

This is the best orthodontic practice I have been to in years. The staff is friendly, they even…read morehave an office dog, Winston, who plays with the kids. 10/10 establishment.

Dr. Smith and the staff were AMAZING!!! So friendly and help #nextlevelbraces @nextlevelbraces…read more#buzzybooth

Dr. Self is hands down the BEST pediatric dentist in the area. I am a dentist and I HAPPILY drive…read more45 minutes across town to see her (as do many other local dentists actually). Let me tell you why: From the first call, you can tell the service is going to be excellent. The woman who answered my call was friendly and helpful. I was not left talking to a robot or waiting on hold. They are out of network with all insurance, but PLEASE don't let this scare you off. They go out of their way to make sure you know your cost for the visit before hand, and for me and many insurances the cost is ZERO for a regular visit! Walking in, the office is clean and gorgeous, and I had absolutely no wait time before my appointment. They were helpful and understanding when I needed a hand with my little boys. For my three year old, there was a TV above the chair and Dr self is so nice, thorough and gentle. He was a little scared when we walked in, but by the end he was smiling and saying how much fun he has at the dentist. For my baby, she sang him a sweet little song while she did his exam and cleaning and he was happy the entire time. Her baby room is soo comfortable and he was having so much fun he didn't want to leave. She even gave us these sweet Polaroids of their first visit, what a nice touch. And as a prize, my 3 year old got a special coin to pick a prize from her machines, which he just went totally crazy for. But here is the reason you really need to come see her. She is conservative, caring and compassionate. If you've been told something by another dentist you don't have a good feeling about, come for a second opinion. If you are looking for a dental home you can trust your kids with, come here. Trust me, just come here.She offers you options about your child's treatment, and she values natural alternatives if they're a good option for your child. She looks at the whole picture, from diet to risk factors to airway issues to family risk factors. She sees a person, not a tooth. She truly cares so much about dentistry and children. I promise, you'll love your experience.

River Kids Pediatric Dentistry was wonderful! The staff were so sweet with the kids and immediately…read moreput them at ease. We had three kids being seen and the appointment was ran so efficiently. This was our youngest child's first dentist appointment and it couldn't have gone better. Dr Self was so patient and caring. The kids were asking when they get to come back. Definitely a 10/10 experience