A three day stay at the Drayton Street facility. Our party had three units…read more The building is centrally located in Savannah and street parking is the only real challenge. We drove past it twice before we realized that was indeed the location. The building is a loft layout and there is no elevator. The units are clean and spacious and the natural lighting of the main sitting rooms is very welcoming. Beds and linens are comfortable and the noise levels in the building are tolerable. The street activity is relatively quiet and for a Friday night, things got settled soon after midnight. The kitchen area is functional and contains all necessary items for food preparation

Transparency and being upfront about their offerings. Advertise a pool, but in the fine print it…read moresays pool access, which is at least 3 miles away with no parking.

We used Lucky after leaving Southern Belle bc Walt was too difficult to deal with there. He'd just…read moretalk in circles and not do the work. Once on board with Cory Jones, we found him to be even more difficult; as our neighbors said (who'd also used SB): are they brothers? They sent over the most unprofessional maid service we've ever experienced. Instead, we decided to go out on our own to provide our customers with a beautiful environment to enjoy the Hostess City of Savannah in true style and grace. We made more money on our own, too. So, my suggestion is do not use the Savannah agencies but rather find reliable owners who rent for themselves (not run by narcissists who only care about themselves but somehow still manage to lose business for themselves in the process). Btw we are no longer running an Airbnb but it was awesome as long as we handled things because we know how to be good hosts: we are considered Super Hosts via Airbnb. Please have a great stay here w/out them. Of course, everyone has their own opinion. We just happen to prefer polite, civilized behavior to toxic behavior and this town is no exception to the rule. Buyer beware...

DO NOT use this company in Sava nah. False advertising on amenities. No ice, washer/dryer that does…read morenot work and homeowner said does not work (advertised as having one), dark dark lighting (had to use a flashlite to unpack, no tv in bedroom. Called compant to alert and they said won't do anything just let homeowner know.​

Accidentally booked the wrong week for my kids spring break but luckily I noticed a month in…read moreadvance, 2 days after booking. Unfortunately Kasa, the property management company, and the property owner would not allow me to switch the date, give a refund, or a credit. They also would not put the property back on the market to allow for another potential traveler to stay there so I'd then get a refund or credit. It was very upsetting because it was a pretty simple mistake with a simple fix. So I had to arrange for rides, babysitting, and help with 4 kids and 2 dogs so I could drive 10 hours down to stay at the place since my reservation was still happening. Aside from that massive factor, the building is lovely, clean and so much bigger than the hotel rooms next door at Perry hall. The ceilings are high and the details in the amber unit are beautiful. I especially loved the door knobs, Molding and chandelier. The mattress was very comfortable and water pressure good. You have a washer and drier. I brought detergent but turns out they did leave some pods to use. Newer high end appliances in the kitchen area. There is no ice maker so if you need ice definitely bring a few ice trays. Love the convenient store a block away for groceries and food. Lovely view of the square. For parking we found a spot out from to park and unload. Then later I drove the car to a covered parking garage that I had reserved a spot hero spot at. Same for leaving. Got car from garage, found a spot in the street. The place is so big you could do cartwheels. Although I feel the dining room table area should be the family room. The family room (a sun room with great light) should become a second bedroom with an actual bed. The limitations of this unit are, there is only 1 bathroom. It's big but if you are a morning pooper it's a little rough. No hiding in a corner bathroom. 4th floor so we just took the elevator. Hopefully that never breaks because there are a million steps so we never even attempted them. Restaurant/cafe directly across the buildings gate on the side, has great smoothies you can order to go. The coffee shop on the corner has coffee and subs. The setup in there reminds me in friends. I think I read it's the oldest coffee shop in Savannah. The actual forest gump bench is not there. I read it's in a museum. Regardless it's a beautiful square. Central location and close to everything. Now if only the owner would work on being more flexible we'd be at 5 stars.

This place is a gem! The Jules is a stunning property! The owners took a historic mansion and…read morecreated several suites. We stayed in The Jade suite. It was white glove clean, beautiful decor, a grand piano, multiple fireplaces, windows galore, beautiful full kitchen, comfy bed and nice bathroom! All located in the historic district in walking distance to EVERYTHING!!! There is no other place I'd stay in Savannah! Check in was super easy and the owner was so easy to work with. Book it now - you will SO happy you did!

I recently rented a condo from Stay Savannah. It was a two-bedroom, two bath that I shared with my…read morehusband and parents on a recent trip. There were several positive things about this company and the condo. First, people at Stay Savannnah (SS) were very prompt in returning messages to answer my questions about the condo and get it booked. They were the fourth company I contacted about reserving a condo. The other three never returned my messages. The condo was easy to locate and very clean. It is also in an excellent location. You can walk to River St. and Bay St. easily. There were though some things that were disappointing about my experiences in the condo. First, there was no extra toilet paper. We looked high and low for it and ended up having to go buy some. Second. while SS said we would have free wirelsss, that service was password protected. This is fine, but I would have appreciated being given the passwork. I am sure I could have called them to get it but we decided to just not bother. A few other things made this experience less than great. The table on the back deck was broken and completely unusable. One of the showers needed some drain-o poured down it I think. We were always standing in a pool of water whenever we showered. One of the chairs in the master bedroom had a big tear across the bottom. Also, there were no hairdryers. This may be a minor point, but I have stayed in many condos/cabins/houses like this before and they are always there. It would have been nice to know they would not be provided. Finally, SS did not leave any directions at the condo about what to do upon checkout (other than how to return the key). We cleaned up after ourselves as best as we could. We wanted to take out the trash, but there was no obvious place to deposit it. There were also no extra trash bags which we could have used. In short, the condo was fine but for the 600.00 or so dollars we paid to stay there for three nights it seemed a bit expensive given their lack of attention to the details mentioned above.

If you want terrible customer service, a poorly designed website that is not searchable, rude staff…read more(particularly Laura), then contact this establishment. Upon calling for information, I was treated as if I was a nuisance. I decided to carry my business else where. I hope the landlords know that their properties are being managed by offensively impolite and ill-mannered staff. Good luck if you decide to press forward.

Charming, Spacious, Restored... and Immaculate!…read more The Simon as of 2020 has new owners, according to [new] management company Lucky Savannah... and it shows. I'm from Cincinnati and stayed there with 7 friends in October 2020. This home is huge, and you won't feel cramped, even with a large group. Four bathrooms and five bedrooms. We were glad to find the property well-stocked with sundries like an iron, vacuum cleaner, cleaning supplies (dishwasher detergent, soap, kitchen trash bags, shampoo, hair dryers, Keurig pods, etc.). There was even a charger on my bedside table to plug in my iPhone. The kitchen was clean and had everything we needed: Nice appliances including a large refrigerator, quality saucepots, saute pans, all kinds of glassware, knives, and utensils. The Technivorm Moccamaster coffeemaker makes the best drip coffee I've ever tasted (there's also a Keurig if you just want a quick cup). From comparisons to older online pictures of The Simon (as I was researching VRBO properties), I can tell that the new 2020 owners have refurbished and redecorated all the bathrooms with new toilets, fixtures, shower rods, paint, artwork, etc. Everything is bright and clean and functional. The same goes for the bedrooms and downstairs; everything has been rejuvenated and updated: The living room and parlor have new furniture and have been tastefully redecorated and repainted. The new owners commissioned a portrait of the original homeowner, Simon Kehoe, which hangs in the downstairs den and is a nice connection to the home's history. The wraparound porch is spectacular, and it's nice to sit, relax, and socialize whilst sipping a beverage. The porch has been repainted and redecorated. Fans and lighting are all functional. The tacky artwork made of old dusty shutters is gone and the porch furniture looks brand new. There's a large table at the back section of the porch if you want to have an outdoor meal. The Simon's proximity to restaurants, attractions, and historical Savannah spots is perfect: We didn't have to use our car because everything was within walking distance. Parking was safe, convenient (and free), and right behind the house. We had a great time in Savannah and will definitely stay at this property again!

Our family goes on a vacation every year and recently started renting a house. We are 8 adults and…read more3 toddlers. We came across this house on VRBO. The pictures and descriptions were amazing! However, when we arrived we were let down. The house is filthy! Every prior house we have rented has been extremely clean. This house was disgusting. One thing I couldn't get over was all the flies in the house. We couldn't get rid of them. Living rooms: dust everywhere, stains all over rugs. Flies that we can get rid of! They appear every where. They didn't have a working vacuum to use to at least clean up a bit for the kids. Kitchen: the kitchen was advertised as the chef dream! It was more like a nightmare! No supplies. The pans and pots were all scratched up. Everything was dirty. Bathrooms: no water pressure and all sinks get clogged. The shower curtains are full with mold. Flies everywhere. Dining room: so small and could not fit the whole family there. We had to love the table to the spare living room. There we no cleaning supplies to at least clean up a bit. I wish I could have arrived early just to clean before allowing my daughter to crawl on these floors. We asked the house keeper to send over a working vacuum and we didn't get a response. The one in the house had so suction. Doors: front door lock did not work. Someone always had to open it. If not, we had to walk to the back door. Patio/porch: again very dusty and furniture was disgusting. The light and fan didn't work. Pros: location is amazing! Private parking is great. The size of the house was comfortable for everyone. The house could be great if they took care of it. Never coming to this house again. Awful.

Great property in an AWESOME location! The property manager is amazing and communicates well with…read moreyou. I used this property for a family reunion and we are all from out of town and my family who has never been to Savannah before (my husband and I have) loved this property! Highly recommend!

Just had my son's wedding here. Amazing venue. Bob is a treasure. Absolutely beautiful home in…read morepristine condition. Tastefully furnished. Attention to every detail. Food prepared by Bob was excellent. Savannah is so charming and has so much to offer out of town guests. I will be back and meanwhile sing your praises. Thanks so much for an unforgettable time for all.

My partner and I visited Savannah for a week, and we called this place 'home sweet home'. Located…read moreat the quiet end of East Congress Street, just off of Washington Square. The Savannah River is nearby. Location, location, location! This was the perfect base, as we could walk everywhere in historic Savannah, no car required. We recommend the efficient and reliable 'K Shuttle' airport service. It is easy to find a taxi along Bay Street. I totally recommend staying at this wonderfully restored historic home, it is luxurious, yet, still historic and rustic as it should be.

Completely appalled at how our party was treated after accidentally breaking a piece of a lamp in…read moreone of the homes we rented in April 2015. They have charged my credit card $1000(!) with no paperwork, quote for repair or my approval or my lawyers. Shady business and I do not recommend using them.

We stayed 3 nights in the Taylor St Trio. The house suited our needs, but could really use some…read moremaintenance/repair. Floors are sagging, paint is peeling, and much of the work that's been done to improve cosmetics looks shotty. It doesn't appear that the house gets professionally cleaned as there are dirty walls, dusty baseboards, holes in sheets, and various things on the floors upon our arrival. The wifi and TV service was hit and miss all week. Upon checking out, you are expected to strip your own beds, empty your trash cans, gather all used towels, and make temperature adjustments before leaving which I found odd because I've never been expected to perform housecleaning duties in any other hotel/house we've rented, especially after paying over 2000 dollars to stay here. The neighborhood seemed safe and quiet. The kitchen is advertised as fully stocked (remember it's advertised for 16 guests) but there really wasn't enough drinking glasses or silverware for that many guests. Overall, our family enjoyed the experience of staying in the house and there weren't any bugs, so it's a win.