Mario and staff... Thank you for doing an excellent job on my car. I was originally told 4 weeks…read moreand had it back in 2 weeks. They were extremely nice and easy to work with. I would highly recommend them. Thanks again!!!

Great customer service! Quality of the work was fantastic. Very responsive to the needs of the…read morecustomer.

dropped my car off here last week to get an estimate done. I knew they were backed up so I didn't…read morebother them until this morning. I stopped by and asked if they had a chance to look/had an estimate ready. The man working/owner Clarke didn't even know my car was there. They did not have an estimate ready either. He told me my car was totalled but wouldn't give me any details. He then turned to the next person to have a personal discussion in the middle of this. I had to interrupt to ask again for an estimate or any information for that matter. He let his own personal experiences with insurance companies dictate how I was treated. He told me he doesn't need my business and shooed me away like a fly. He also told me that he refuses to call insurance companies back because he feels it's an "insult to his intelligence" on pricing. If you have Progressive, steer clear. I will say his wife, Kathy, who was also working the office at the time, was very nice and helpful and did apologize on his behalf. But here I am two weeks into trying to get my car fixed and I get to start all over. Thanks Franklins!

Great service, communication and work! And they were very affordable compared to multiple other…read morequotes I received. Getting the parts took awhile but they ordered it directly after I approved the quote while I sat there. Manufacturing and shipping delays are NOT their fault at all. I see a lot of reviews all over the internet where people are faulting service companies for long wait times but just know that they are probably just as frustrated as you are and they have NO control over the current situation of the supply chain.

Thank You, Mr. Woods…read more I want to sincerely thank Marty, the owner. His compassion for his clients is unmatched. He is friendly, grateful, respectful, and truly understanding. If you're on a budget, he and his team will do everything they can to work with you -- and that kind of care is rare. Marty's compassion is truly top of the line. I used to come here when my father was alive, back when I was just a teenager. Now, as someone living with Multiple Sclerosis, a spinal injury, cancer, and other rare neurological disorders, I deeply appreciated how he took the time to break everything down in a way I could understand. Thank you, Mr. Woods. You don't know how much it meant to me to talk with you today. You made me feel appreciated, not dismissed -- and that made all the difference. I look forward to meeting you in person soon. With gratitude, Holli Voelker-

I can't prove they did anything wrong but a week after they did some front end work I miraculously…read morehad a major issue with the front brakes and had to replace a caliper and pads. The brakes were working fine with no sounds or issues before that other service. Their prices are higher than most but I thought I was paying for quality work. I will go somewhere else next time. A dealership is probably cheaper than them.

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.

Completely happy. We've had two vehicles in to Maxie's and they have rocked our world with…read moreintegrity, a rental while the car is in the shop, great communication, timely repairs, good documentation, accurate repairs that last. We're quite happy with this shop. Thank you!!

The receptionist at this business is amazing. She took care of all the insurance issue for my car…read morewindshield. She called me with updates and went out of her way to get the new windshield to Kosin's so it could be installed. The windshield installation was great too.

They assured me that the aftermarket glass would calibrate with my Subaru. And, while I appreciate…read morethey were confident, they refused any guarantee with it, which was fine. I stressed the importance of this for my 2020 Subaru Impreza, which the tech assured me they were trained and efficient in this. I canceled my appointment with Safelite, which gave me a 1 year guarantee that if the camera wouldn't calibrate as promised they would put new and different glass OEM on my car. Needless to say because of the $600 savings, I went with Kosin. Their glass is spectacular, their speed was great, but then sorry your eyesight doesn't work anymore.... I asked to have the old glass put back in, but it had been thrown away. They ensured me the car was fine to drive as-is, and let me leave without paying. They allowed my word to be good, that if at least the glass and car drove fine I'd pay for the work down, which was now down from $885, to just $625. They offered to order OEM glass, but that I would have to pay the difference another $640 dollars, but THEY still refused to say the eyesight would calibrate or that they could get it. Now I feel kinda stuck, having to drive my car as-is. They're lucky I kept my word on paying them for the glass, as part of me felt like I shouldn't pay. Now, if the car ever needs to, I have to go to the dealership.. Which they told me I'm looking at NEW glass and camera work... $1600... I recommend Kosin's Glass for speed, and price, but only if you need glass. They tell you they can handle calibration and are trained to work on Subaru... they aren't. I wish I would've spent the $1200 with Safelite, as they were able to promise and guarantee the camera calibration. That $1200 also included wiper blades, cabin air filter, rain repellent, 1 year guarantee on the calibration, and lifetime on the install of the windshield. Safelite is always recommended by Hodge's Subaru here in MI. OEM glass, and knowing the right people to go to is crucial. But, at least my car still drives fine. A+ on the glass, and work. F on the "We calibrate these cameras all the time" sales pitch.

I have had my auto in there 2 times since September for the check engine light the first time they…read morehad it cost me around $624. It drove well and boom the check engine light came on again called them the gentleman was very nice bright it in another $247. It's December have not even drove this car 100 miles boom check engine light on again now I'm pissed off called them told them this is my 3rd time bringing my car in for the same problem I get well it could be a coil a switch we just can't say until you get the car in here well this answer does not work for me I feel now your just fixing the car where it will get me by for a month then boom bring it back and it's not the part that cost it's the labor plus there closed on the weekends this does not work for me you don't have an office job 9-5 people that do work m-f 9-5 expect mechanics to be open on the weekends guess it's time to find someone else to service my car

my tire blew right at the exit to the high and this way the closest place. they didn't have the…read moretire I needed so they got me a ride to the place that did and then they changed it for me, getting me in between appointments. amazing people, theyre very kind. absolutely amazing experience!!

Family owned. Called on a Friday around rush hour and Joe the son, who was on his way out for the…read morenight, took my call and rescued me. I was so thankful. Friendly folks. I am going back for repairs. :)

WORST service I have ever received. I was charged 4 times the normal cost of a towing service. $400…read morefor 10 miles. If you want to pay this for your towing service, please call this guy. Good luck. I am currently in the process of taking him to court. After asking for my money back 10 times, I was told he was "busy" and will call me back and he never called back. I will also be filling a report to the BBB for his loyalty so people are aware of the trap they are getting themselves into. There is a law called Customer Protection Law which is made especially for people like this service guy. Johnny Smith, you didn't give me a choice, I'll see you in court.

Drove 90 minutes for a vehicle we were told had roughly 100,000 miles. We get there after a long…read moreride and the car actually has 186,000 miles on it and hes asking the same price as the 100,000 mile quote. The guy was completely confrontational about us calling him out on the difference in miles. Completely shady business.

Couldn't be any happier with the work Tomas does. One of the most honest people and truly cares…read moreabout his customers. I've been taking my cars here for years with no issues. 3 things are definitely guaranteed with this shop: - Honesty - Very fair pricing - High level knowledge