Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

If I could give this company zero stars, I would…read more I was charged $500 to fix a toilet leak, which I felt was excessive based on the prices I found for similar plumbing work in Atlanta. From my research, I found more reasonable prices in the $350-$400 range. I spoke directly with the owner, who agreed to give me a $50 discount, but that discount was never applied. I ended up wasting even more time calling back and forth just to follow up over $50. Very disappointing experience. I would recommend getting multiple quotes and making sure any promised discount is documented before agreeing to the work. I used them because it was a referral and didn't think to question their prices until afterwards. Mistake made on my part for trying someone new and local.

I hired Alex for a toilet replacement. He gave me the full price up front. He showed up promptly…read morewhen he said he would and installed it and took away the old one in under 45 minutes. Very fast and professional. Cleaned up afterward. Will definitely use again.

Best experience hands down , My technician Alex explained everything that was needed and did an…read moreoutstanding job with the repair of my hot water heater at a real affordable price . I Will absolutely recommend Peachy Plumbing! Thank you Alex , Thank you peach plumbing for your service.

Nic Dudley was awesome. Found and fixed the problem immediately. Showed me where the issue started…read morefrom and left me with the part that was busted so I could better understand the root of the issue. Cleaned up the mess and fixed the issue. He was so kind and made good eye contact. Did the job well and I was very pleased with the service and assistance. He also checked another issue in the house and explained to me why it was not performing as expected and adjusted a setting. Masterflo plumbing was great and we will use them again. Thank you Nic.

A leak developed on the water heater overflow tank developed a pin hole in the side of it. I…read morecaught it before any damage was done. I called three other companies who have a 24/7 "emergency" staff. It's Saturday: one said next Thursday and another said Monday. Within an hour Richard was here, had one on the truck and put it up quickly. He even fixed a leaky water fixture. Richard was awesome. He explained things well, was very respectful and a very good reflection on MasterFlo Plumbing.

Had a true plumbing emergency today. Older copper pipes had sprung a leak and flooded part of our…read morefirst floor and into the basement. Called Guardian at the recommendation of our neighbor who was also a customer. Bailey came out and gave us a fair estimate. Work completed in a timely basis (same day). Excellent plumber, friendly, and trustworthy. I will keep his number for the future, and also found out that Guardian offers HVAC and electrical work too. Thank you so much, Guardian, great experience today.

2 minutes ago New…read moreHands down, the worst plumbers we have ever dealt with. Most of the work they did, we have had to redo. Mike will lie to you to save his ego.

Handyman of Woodstock and Canton have been amazing to work with. From the office staff, who always…read moreanswers the phone promptly and answers my questions to the pros in the field, they are all great. I've used Handyman of Woodstock and Canton on three separate occasions. Rick Grooms is one of those that can do just about anything! It makes my project so much easier. He's also willing to listen to what his clients need / want / afford. My latest project was to remove a large jetted bathtub. It involved the removal, drywall patch work, plumbing work, addition of an electrical outlet, installation of new subfloor and flooring in the area. Now, rather than a giant bathtub that I can't use, I have a nice area to sit and get ready for the day. They use Red Bag to help with the construction debris. Rick finished up on Friday afternoon and the bag was picked up from my driveway by 9am the next morning. I really like using Handyman of Woodstock an d Canton for home projects.

Needed small plumbing repair and a patch in drywall on the ceiling. Joe H. helped me in a flash…read more Messaged on a Fri am and he was able to give me a prompt response, and was at my home in no time. Prices were better than big names and he was extremely professional. We'll be using Handyman of Canton in the future for sure!

Gary came by last night to install our new kitchen faucet (the old one was broken and leaking). He…read moreis a perfect gentleman and very knowledgeable about plumbing. He installed our faucet quickly and for exact quote he gave me. There should be more people and companies like Tru Flo. Honest, helpful, knowledgeable, friendly and reasonably priced. I talked to several plumbers and found that they wanted too much money to install a faucet that I have. Tru Flo came in at a reasonable quote and quick service. I recommend hiring them. Thanks Gary!

Well we just had a nightmare come true during the holidays. A plumbing issue occurred while having…read morefamily in for a visit. I called our home warranty company and they contacted Tru Flo out to repair the problem. We could have not received any better service than what we received from Gary and William. After they arrived they snaked out the line and ran a camera through the line and that's when it began to get very strange. While utilizing the camera they determined that we had a septic tank system. This normally would not be any concern but here is where we got a huge surprise. We purchased the house 3 years ago and was told that the house was on county (Fulton) sewer system. We have been paying charges for the sewer service for 3 years so this was a huge surprise. The prior owner had also payed for the sewer charges for over 14 years. The system had not been maintained for over 17 years that we could determine and was completely destroyed and now required replacement costing over 10,000.00 according to the service that we called out to pump out the tank. Gary and William said they could run a line and tap into the county sewer as we thought we were for a very fair and resonable fee considerably less than total replacement of a septic tank system. They worked tirelessly through terential rains to get us back up and running. All I can say is that even though we had the nightmare holiday that we all fear, we were very lucky to have Tru Flo come to our rescue! So let me take this opportunity to thank Tru Flo, Gary and William, for the over and above service and we will always be grateful for your help with a very difficult situation.

Great price and quick service. It was so nice to deal with an honest service man for a change. The…read moreprice quoted was less than charged- when does that happen?! I gladly payed the original price.

I have used Gary McCord at Pinnacle Plumbing for many years and always have been satisfied with his…read moreexcellent service. He takes the time to explain what the issue is, what he is doing and why. He is very professional and always courteous and respectful. His prices are very reasonable as well. I plan to use him for many years in the future. For the record, I'm in the Woodstock, Ga area.

Excellent work, fair pricing!…read more I would say we got superior work done to our rental property for an extremely fair price. Work highly recommend!

Best plumbing/ tile contractor EVER. I was matched with JVF Plumbing Contractors on Home Advisor…read moreafter parting ways with a local plumber who only wanted to install my tub his way on my dime. Raoul called me 15 minutes after I requested a quote. He came out the next day, Thursday, they started Friday and finished Saturday. And that included all the tile work, too! The guys were friendly, experienced and fast. They put down drop cloths from my front door through to the bathroom door. The work is beautiful. It included replumbing old shower for a new soaker tub, a shower panel with many sprayers, tiled the surround and the bathroom floor. Did I mention they did this in 2 days. The price was very good. I would recommend them to anyone. JVF Plumbing Contractors - family business. Ask for Raoul (470-469-4284). He is the son of the founder.

Very pleased with all aspects of our experience with JVF Plumbing Contractors. . From ease of…read morescheduling to communicating with the company and the plumbers assigned to our project the experience was prompt and professional. The work was completed on time and for the quoted estimate. We will only use JVF from now on...