Got fitted at the alton location and picked up at the south county location. While getting dressed the day of the wedding I noticed that the groom and all the other groomsman had brown shoes and I was given black shoes. Just returned the suit and asked the lady at the south county location to make it right and it just wasn't her problem, blamed it on the other location even though they had other suits for the wedding at this location. Unprofessional, hopefully wont have to deal with them again. read more

We used Savvi Formalwear for my BIL we in Springfield, Il. The ladies, Amanda and Tanya were so knowledgeable and helpful and were so accommodating. We traveled from Kentucky to Illinois and the made the experience great and so easy! read more

Professional atmosphere- lots of options for whatever you need- locally owned; definitely the way to go! Mike went above and beyond to make sure I was taken care of, he was very understand of the situation and gave me exactly what I needed. Very pleased and will be back!!! Thanks again!!!! read more

GREAT experience on 2 recent visits. Last week I went to select a tuxedo and Natalia helped me pick one out one in about 10 minutes. Almost perfect fit. She knew right away where to search and what to show me. Can't say enough about Natalia. Today I went back to alter pants to fit (they come in one length ana they do your alterations for you ). I was hoping that Natalia was going to be there again I soon met Andie She was just as amazing!! I brought my shoes for pants fitting to measure. Also a long tie my daughter wants me to wear at her wedding. I wasn't sure if I would like the long tie look or try some bow ties out. Maybe a cummerbund?? Andie helped pick out several options in 5 minutes and helped me try them on. All while she measured for pants length and had them hemmed at the same time we were trying options. Jacket is perfect fit now, pants perfect fit now, and tie worked out. Thanks Andie and Natalia for a great experience. I would recommend Savvi and their team to anyone. read more

The customer service at this store gets a strong 4. We had a wedding to attend and Brad recently has added a few pounds to his his frame. (He's given me permission to tell this story) So instead of going out and buying a new suit, when we know the weight is coming off, we opted to rent a suit for the evening. We did our research and found Savvi to be the closest one to home to fulfill our needs. When we arrived at the store the gentleman working was a true professional, he could size Brad by just looking at him. He would say what the size would be and then proved himself right with the measuring. The selection for suits is not as vast as tuxedos, but a simple black suit is just what we needed for a late afternoon wedding. Brad picked up the suit the day before the wedding and he looked rather dapper with his own shirt, tie and shoes. Brad's best friend was so glad we came to see her youngest son marry his sweetheart. It was after the wedding that all hell broke lose, or should I say the waistband on the rented suit broke. We actually made it to the reception and were seated at our table for dinner, when Brad started to feel the difference in the trousers. The adjustable waistband on both sides were totally shot. We tried to fix them, but had no luck. He couldn't walk without them starting to fall down, the only thing we could do was leave. I am better in a crisis situation then Brad is and he'll admit it. As we left the reception hall Brad was on the phone to Savvi telling them the situation. He was one pissed off customer. He could not believe he was going to have to miss this reception and what would his friend think of us leaving. While driving I see a Casey's Store, keep in mind we are out in rural Illinois and pulled in hoping they'd have what I need. See that review for that part of story. They totally rocked. I get safety pins from one of the girls at Casey's and fix the pants so we can return to the reception. We make it back before the bridal party and no one is the wiser to the drama. Who are you kidding, the story was too funny not to share. When we returned the suit, they did not give a full refund like the girl on the phone said, but they did give a 50% discount. Even after they examined the pants and admitted they were totally unwearable. Customer Service 4 - Product 2 which averages out to a 3 Star Rating. read more

Great place to find tons of good looking tuxedos and suits options for purchase and/or for rent. I had such a great experience today at the store with Natalia. She took excellent care of me and was very meticulous (more so than me) of how everything fitted. I left with a great fitting Tux of good quality at a very fair price!!! Don't sleep on this location.... read more

I needed a tuxedo for a special event and rented from Savii on Delmar. I couldn't have been more impressed with the exceptional service I received. After ordering the tuxedo I went in for a final fitting and was helped by Andie. She took great care to make sure everything fit perfectly and helped me make decisions on accessories that made the tux "pop"! I left the store very happy with the entire transaction and especially with the service from Andie. I'll be back for rentals again! read more

This has been my go to place for 5 years now and it's because of Andie! She always makes sure I'm fitted perfectly and if I'm not sure about how something looks, we fix it! Tonight will be my 3rd rental this year. Thank you Savvi and Andie! read more

Savvi Formalwear - Delmar Loop - Formal Wear Near Me - Saint Louis, Missouri

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I rarely write reviews, but I want to warn others to go elsewhere to rent a suit. Service: I rented a tux here for my friend's wedding along with 7 other groomsman. Out of the 8 tuxedos we rented, only 5 were matching. The other 3 each had different shirts. The order was placed months in advance. When we picked them up, we noticed the different shirts, but the salesperson said we'd have to wait until tomorrow to get a replacement. We explained this wasn't possible because the wedding was tomorrow. They offered no solution, so we paid for our mismatched tuxes. Product Quality: The suits were made of low-quality fabric and fit very loose even though we were all measured in the store. I thought that since I was renting a tuxedo, I would receive nice, shiny, patent leather shoes, but the shoes looked like they were purchased from Wal-Mart and hurt everyone's feet. Our tuxes cost $165, so I'm not sure if higher priced ones would be better quality, but for $165 I feel like I was ripped off. Either way, the incompetence at this business should be enough to stay away. read more

Don't waist your time here. Complete disastrous fitting and when picking up they messed up the order. I disputed my credit card as their store manager was a disgrace to deal with read more

I needed a tuxedo for the SLU Barrister's Ball, and was referred here by the event coordinator since they agreed to give a $40 discount to the attendees. Now, I hadn't rented a tuxedo since my senior year of high school, but I had an idea in my head that it should cost somewhere around $60 or $70 after the discount I'd be getting. Instead, my total came to $130. AFTER the discount. And I even saved $10 by not renting shoes. I have no idea what the reasoning behind this price is, since my tuxedo was pretty basic and didn't have any "extras" that I could identify. I mean, a quick google search told me after the fact that there are plenty of tuxes available in the $70-$100 range sooooo.... The customer service at this location left something to be desired too. Overall it wasn't that bad, but when I went to pick up my tux I specifically asked the manager if I was being given the black buttons and cufflinks (since they weren't on the shirt when I picked it up) and he said yes. Lo and behold I get home and unwrap everything and I don't have them. So yeah, I had to make an extra trip back the day of the event. The guy that helped me place my order at the west county mall location was very helpful. All the same, I'll probably use another service the next time I need a tux. read more

I thoroughly enjoyed my experience with this place, I recommend it anyone looking for a tux. read more

Savvi Formalwear - My guys in my tux.. Thanks Savvi Formalwear! - Formal Wear Near Me - Saint Louis, Missouri

I needed a tuxedo for an upcoming cruise and thought about buying instead of renting. The staff was very helpful and offered a rental tuxedo for sale at a very reasonable price. They fitted me me with the experience only professionals have and had a tailor make the alterations in house. In the meanwhile I selected shirts and bow ties and other accessories. They priced everything very reasonably ( at discounted prices ) and gave good advice on my selections. In less than an hour ( 55 minutes) I had my tailored tuxedo and all necessary items out the door ready to go on my cruise !!! I can highly recommend Mike and his staff at Savvi Formalwear !!! read more

Not renting from them ever again. Got online after my sons wedding about my husband's rental. I had someone from the store call me and told her what went wrong with the rental (not only my husband's but the other groomsmen and the groom) I was informed she had to investigate and that she would call me back. (she asked my what time would be good for me to talk because I was at work) That has been a couple of weeks ago and I have still not heard from her. The customer service is less than one star for me. The next family function we will not be using this company. read more

Needed to rent a tux last minute. Called and spoke to Calli who promised she could set me up in 30 minutes, and that proved to be true. Prices were reasonable, customer service was top notch, and I would highly recommend. read more

The store manager is very rude, inpatient and talked about us while we were in the dressing room as if we couldn't hear him. And the store clerk was very unorganized. I ended up canceling everything there and switched to another store where they were very friendly. read more

Our service at Savvi Formalwear on delmar was AMAZING! Our sales associate was Andie Goldford. She was incredibly cool, helpful and inspiring! She gave us lots of good ideas, worked with the ideas we already had and was entertaining as hell! She took her time with us and was super sweet. I LOVED working with her and would highly recommend asking her to help you. I will always go back to this location for other events! read more

Highly dissatisfied with the customer service. Met them at the bridal show and put down a deposit which I told would be refundable. Went it to tentatively pick out attire, and was never told the deposit would not be refundable. When I called to say we were going with another company I was told my deposit was still refundable because it was within 6 months of the wedding and to call a manager the following day and she'd take care of it. When I spoke to the manager she said the deposit was not refundable. Would not recommend as they're not up front and you get different answers when you speak to different people. read more

I went to this Savvi Formalwear location with my Fiance to try on their tuxedo options for our wedding. We were referred here by the salon I bought my dress from (we also got a discount on the dress if we rented from Savvi), so I expected the same level of customer service at Savvi that I had at UB, but we were very disappointed. The guy helping us seemed nice enough, but we had a lot of trouble finding options that fit correctly. The shirt collar was not fitting correctly and the man helping us didn't seem to have any solutions to the problem. During our appointment two groomsmen came in for different weddings that were that same day with problems. They had lost one of their reservations, and the other ones rental didn't fit. On top of that the manager tried to charge the man whose reservation they had lost, and also told him they didn't have the tie in stock that he needed (this is the warehouse location). This was extremely concerning so we decided we would wait and shop around other tux rentals places. The prices are very high and the quality is poor. We were supposed to be getting free vest, tie, and shoes, and the rental was still going to be around $170-$180. I have since gone to other rental stores with better quality products that were only $140 with vest and tie (no shoes). Regardless, I can't imagine what the cost would have been without the free vest, tie, and shoe. When we tried to leave the manager became very pushy trying to make us sign a rental agreement, then told me that if I didn't sign the rental agreement that day, that I lost my discount at UB. This really set me off because he was essentially threatening me, and what he said was not actually true. I could go to any Savvi location, rent our tuxes, and get the discount at any time before my first fitting. All in all, I don't trust this company to be a good partner to work with for my wedding, and they should really work on their customer service. read more

I went to savvy formalwear today and had the best experience. I was a little nervous about ordering text tuxedos for my upcoming wedding. I made an appointment and the manager Jim helped me today. He was completely outstanding very professional I made the whole experience so pleasant.I will definitely recommend my friends & family to Delmar Savvi. Even if you don't live to Delmar Jim makes it worth the drive. read more

I took my son here for a tuxedo for prom, the service was great and the tux was a perfect fit. There were several styles and colors to choose from and everything was ready for pick up within a few days. Overall it was a completely painless process and we were both happy customers! read more

I used Savvi to rent a tux for an awards ceremony in St. Louis. The fitting was awesome, and the manager Richard Craig went out of his way to ensure that everything was perfect for me. The tux fit perfectly, and at the end of my rental I inquired about purchasing the TUX. Since the style was discontinued and the tux was still in rental stock they typically would turn down the request however I was pleasantly surprised when they once again went out of their way to accommodate me. Although there are many choices available to you in St. Louis for Formalwear - Richard and his team are why I will continue to choose Savvi for the rest of my life. read more

We rented a tux for my husband for our son's wedding which the sleeves were too short and the pants too big. Despite requesting an extra long sleeves. We will never use this company again. The service was bad when I made the request the salesman was dismissal of my request I would not recommend this company to anyone. read more

I attended a bridal show and was able to schedule an appointment for the Delmar location. The person who set the appointmet up said the this particular location is their warehouse location and my fiance would be able to try the tuxedo on. We arrived on time to the location. The sales associate was in the store by herself and was already helping another customer. I waited and she explained that she would have to bounce between the two of us since she was in the store alone. She was unable to locate my paper work and seem to be unaware of my appointment. Let me also mentioned, the store called me on Wednesday to confirm my appointment. I was understanding and began to browse through a catalog. About 15 minutes into my appointment in walks a 3rd bride who also had an appointment scheduled. The associate explained to us that she would now have to work with all 3 of us. This was not ideal but I still hung around. My fiance asked a few questions about the tuxedos they offered and requested to try on one. She said she was not going to be able to let us try anything on today since she ws helping. I let her know that was unexceptable seeing as how I scheduled this appointment at specific location because I was told it was the warehouse and my fiance would be able to try on the tuxedos. Everyone else in the store who heard our conversation was also upset because they too were expecting to try on their tuxedos as well. I left and will not be returning. I refuse to put up with company's that offer less than adequate service. I call the next morning and requested a refund for the deposit I paid. read more