If I could give zero stars, I would. This was, without question, one of the worst car-buying…read moreexperiences imaginable. Before making an eight-hour trip each way, I specifically asked them to tell me about every imperfection because I did not want to be out there and be surprised by anything because it so far. I was told by Steven that the car was in "perfect condition." I was assured repeatedly that it was exactly as described. Based on those representations, I invested significant time and money, including travel expenses and a hotel stay, to come see the car. When I arrived, the reality was completely different. The vehicle was covered in dozens of small scratches and dents. On every single panel of the car. Even the roof! It looks like a tree fell on it probably where the large branches didn't hit it, but all the small ones did. Or it got run off the road into brush or the like. Calling it "perfect condition" was not just inaccurate--it was blatantly misleading. It was obvious that the car had substantial cosmetic damage that anyone could see immediately. Steven was unpleasant to work with. He was pushy, snobby, entitled and just plain rude sometimes. After getting T-boned by a car at 50mph into my drivers side door, my car was totaled. I was trying to figure out transportation to New York. He impatiently told me to "just drive it. It's not that far." 15 HOURS. He also told me I couldn't have an auto delivery service pick it up because "I had to sign for it in person." He also told me I could only come on days when he was there and gave me HIS schedule for me to work around?? He also went on about needing to schedule all appointments that "it was rude to just show up to a used car dealership." Ummmm I'd been car shopping at a dozen prior and they were thrilled when a customer pulled in - even without an appointment. He informed he "He didn't know where I went to, but he's a professional." And that's just the highlight reel of correspondence. After leaving without the car, to make matters worse, when I requested the return of my deposit, the dealership was unresponsive and difficult to deal with. Communication became sparse, and obtaining a refund was far more complicated than it should have been. This experience was frustrating, costly, and incredibly disappointing. I would strongly caution anyone considering doing business here. If you value honesty, transparency, and basic customer service, look elsewhere.

Great service staff. Service center is top notch. Coffee snacks and loaner vehicles available. An…read moreasset to Subaru. This is how a service center should be run. Kudos to owner and management. Sales people very nice but a limited amount of cars to look at as sales office and building very small.

Once again, Stage One came through. It was only a simple inspection this time but it done quickly…read moreand I was on my way. Thank you.

These guys are great Excellent work…read moreExcellent prices I'm always looking for the Best mechanic and the Best prices, This is the place

My previous review is from when this was Colonial Subaru; the business changed hands less than 2…read moreyears ago. I've been using this location for Subaru sales and service for 20+ years. It's rare to bring a car in for an inspection in the morning, and take a new car home in the afternoon, but that's what happened to me. It wasn't a complete surprise, just a little sooner than I expected. Todd was very friendly and helpful when I approached him early in the day with questions and the disclaimer "I'm not looking to buy a car right now I just want to compare 2 models for future reference." When I returned to the sales floor later he was incredibly patient as I navigated a purchase I wasn't quite prepared for. Todd was very informative about the options I was considering, and really won the day (and the sale) when the specific vehicle he brought over for me to check out was basically my dream car. I saw him approach that "autumn green metallic" Forester Wilderness and I knew I didn't stand a chance at resisting! When I came to take possession of the car Todd enthusiastically went over all the bells and whistles with me so I could be confident driving off the lot. He even made sure to show me how to turn off the features I didn't want. There's more I could say but you get the idea. I also MUST shout out to Tina, Ellen, and Buddy in the service department. I'm so glad the new owners kept them on bc they're the heart of this place. Thanks Buddy for waiving the cost of the inspection repairs I came in for that were done before I realized I was getting a new car.

I have been a Subaru driver my entire life. I went to this dealership to trade-in my Subaru Impreza…read morefor a new Subaru and was met by one of the rudest salesperson I have ever met(Phil Fornica). He treated me like a child and was very unhelpful. At the end of the day, this ended up being a blessing in disguise because I now drive a Lexus and have never been happier. The service and reliability is much better than what I experienced with Subaru. I am a salesman myself and cannot believe how disrespectful and dismissive Phil was to a longstanding Subaru customer. I will never go back to Subaru after that negative experience!

It's funny how a "free oil change" turns into a $1,500 service. Every time I've dropped my truck…read moreoff for a free oil change, something expensive was wrong with it. They talk to me like I'm a child too.

Best auto service in Dutchess County. These guys are super skilled, quick and good hearted. We…read morereally lucked out dealing with these guys. This is the place to go.

Mark was incredible. I had car trouble (check engine light came on) and according to an Autozone…read morescanner diagnostics, I needed to replace the Turbo in my car (thousands of dollars fix). Mark -a total stranger to me- returned my call and explained exactly what was happening considering contextual variables that I was able to provide and brought down my anxiety and helped me decide whether to take the car on the family vacation without a Turbo rushed job. Can't thank him enough. He's got all my trust.

M&M is a great local option with very hard-working mechanics and staff. The prices seem fair as…read morewell. I would definitely recommend making an appointment instead of just dropping in as they are extremely busy. Everyone was very helpful while I was there. Parking is limited. You just have to triple park and run into the office if you want to speak to the receptionist. Overall, very good experience and I would recommend.

Oh, the joy of owning an old Jeep (now a quarter century old). Sprung a big transmission fluid…read moreleak when down in New Jersey on New Years Day. The AAA tow truck operator asked me where I wanted it to be towed, and I immediately said "Sharp Transmission." The dropped it off and put the key in the after hours slot. Next day,I called Milt and said, take a look and give me my options. No rush, I said, since I have other cars I can drive. Milt and his crew found some time to not only diagnose the problem (two rubbng hoses put a hole in one), but to repair the problem. Same day! I picked the car up this morning and it is working perfectly. Like I said before, if you are not taking your car to Sharp, you should start doing so. Great service, excellent communication, attention to detail... Highly recommended.

Great service and high quality! The owner went out of his way to finish up my vehicle on a…read moreSaturday because he knew I was from out of town and was committed to getting me back on the road. He was supposed to leave at noon and stayed past 5pm. He also showed me the parts that he repaired so I could see the wear and tear. Great human being and fantastic service!

Had one of the WORST experience here. We took our car in for an oil change and to look at a sound…read morewe heard coming out of our air conditioner. They ended up changing out the serpentine belt without our permission. Didn't call us to ask if we wanted certain work done to the car. So little to our surprise when we showed up to pick up the car he's showing us a bill that's $900. Mind you, we're local blue collar people. This bill was a serious blow to our household. Anyways, thinking that our car is "fixed" a week later our check engine light comes on and the car is making an awful squealing sound. I want everyone in Kingston to know that if you value your car, time, and money please don't go here. Because they will take advantage of you because they have no morals.

On a trip to Kingston from NJ, I needed some emergency mechanical work on my car. Daryl handled it…read morein a timely manner, reasonably priced, and I was back on the road with no delay! I highly recommend Brenn Automotive.

great owners and service. always willing to help in the moment. I so appreciate having a trusted…read moremechanic.

I'm an out-of-towner who showed up without an appointment. Despite a full schedule and short of…read morestaff, they found time to assess my car and alleviate my concerns.