Losing a pet is never an easy thing but HOW you say goodbye MATTERS. We contacted Dr. Susan Holt at Say Goodbye at Home when we knew our precious little golden, Sailor, was failing. Dr. Holt was absolutely AMAZING. Her love and care for animals and her undertaking of her business says it all. It can't be easy for Dr. Holt to travel to pet owners homes and face tears and anguish every day, but that's exactly why she does what she does. So pet owners can peacefully say goodbye to their pets in the comfort of their own homes. Despite our sorrow, we felt so good about how our little warrior just drifted off in one of her favorite spots in the house. Dr. Holt was extremely caring and gave us time with her..comforting us and assuring us of our decision. If the time ever comes when you have to face this painful decision, I highly recommend Dr. Holt for a caring and beautiful sendoff. Thank you Dr. Holt for your strength and love. We miss our Sailor every day, but you have made us smile as she was so peaceful and ready for her journey to once again be united with her brother Sam over the rainbow bridge. read more

Say Goodbye At Home - We miss you every day, Sailor - Veterinarians Near Me

I messaged Dr Holt on a weekend night and she got right back to me. She came and picked up my baby Parker. Dr Holt is so compassionate and you can see how much she cares and feels your pain. Thank you Dr Holt for taking good care of my baby Parker. read more

Say Goodbye At Home - Parker - Veterinarians Near Me

Susan Holt is such a caring wonderful person. I couldn't possibly bring my dog back to the office him out so. She came to our made the experience of saying goodbye beautiful. read more

I just want to thank Dr Holt and everyone involved at Say Goodbye At Home. It's never an easy decision to let go of our companions and she made the process simple and as painless as possible. The professional and yet almost familiar way Dr Holt communicated with us put everyone at ease and facilitated the process for the whole family. Not only before and during the procedure, but checking in on us afterwards and sending her regards really made this more than a transaction and I will be forever grateful for that. Thank you to the whole team at SGAH read more

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Dr. Susan Holt was excellent. Our 13.5 Australian Labradoodle was starting to fail. I didn't want to put her through all the anxiety that goes along with going to the vet's office. Dr. Holt came to our home, gave us as much time as we needed to say goodbye, and made the entire process very comforting and peaceful. My furry baby Kira Jane passed in her favorite chair in our home that she loved. I highly recommend Dr. Susan Holt for your pet's end-of-life journey. read more

This is the only way. To have this being done at home is the best thing that I could have asked for. instead of the hospital your pet can go peacefully away in the comfort of your home. Furthermore, you can just TEXT her. When you don't want to physically talk about what's going on because it can be really hard to speak about it you can just text her from the start. It makes it so much easier. Dr. Holy literally took care of everything from the beginning all I had to do was be with my little buddy. read more

Say Goodbye At Home - George 4/04 - 4/21 - Veterinarians Near Me

PLEASE DO NOT GO TO THIS CRAZY WOMAN! She is all business and no heart at all. She is not a compassionate person and seemed kinda drunk or on pills. Something was off. I am also a married man and she hit on me as my pet was dying. Disgusting human being and should focus on making the customer and pet feel comfortable. We got nothing of the sort. read more

UPDATE: after posting this honest review, Dr. Holt sent an immediate snarky text to my mom and said, "not angry, but still writes a bad review. Thanks!" By the way, Dr. Holt, my mom and I are two different people. While my mom might not be as upset as me, that doesn't mean I am not upset. I wrote this review on my own accord. I was traumatized that day with everything I had to experience and I am STILL grieving. But in response to this honest review, you send a text to my mom (who is also grieving by the way), because you're upset about a review. You're still not very sympathetic, despite us going through an extremely tough time right now. I'm sorry if you were offended by our honest opinion and experience. Good luck to you and your future clients. Review: My old boy was suffering. Could not stand up, was not eating, was vomiting and in so much pain. I was home alone as my family had just left on vacation and I could not carry him to my car to take him to the vet (he was 75 lbs). I called and texted Dr. Holt. I told her the whole situation - that my dog was suffering and dying and needed care as soon as possible, because he did not have much time left. I was distraught and having an incredibly difficult time. After calling her and texting her, she texted me back. She told me she was booking out a week in advance and couldn't help me. I honestly felt no sincere, genuine compassion or concern. When I told her the whole situation and how my dog was suffering, I didn't feel true sympathy. Not even a real effort to connect me with another traveling vet when I asked. They just told me to go to their website. I understand schedules are busy. And I called Dr. Holt because I was reading great reviews about how she made time to come same day for other clients despite having a booked schedule. But sadly, I did not feel that same compassion extended to us. And it was not translated through the text messages. (Perhaps in the future, if a client calls and texts you multiple times, you can call back instead of text back. It just translates better and clearer.) When I called a local veterinary hospital, however, they were also booked solid that day. However, they still asked their entire staff to see if anyone could drive out to me. Because they were so busy in the clinic, nobody could come out to me, but they told me if I could get him there, they would absolutely make time to take care of him. I had to call the local police department to come and help me carry him to my car. In his last moments, I felt more compassion from an actual veterinary hospital than SGAH. Unfortunately, I will only have this experience to share with my friends and family if they ever have to make this terribly tough decision to put a beloved pet to sleep. I cannot in good conscience recommend Say Goodbye At Home. Instead, find a vet that is actually willing to go above and beyond, who truly loves animals enough to do everything they can to make sure they don't have to suffer for longer than they have to. Picture of my sweet boy Shep - 2009-2021 read more

Say Goodbye At Home - Veterinarians Near Me

Dr was so kind, amazing, gentle and living, she sent us a card weeks later checking in and to brighten our day. Will definitely use her services moving forward for all our pets when that day comes. read more

An eye-opening experience, after seeing all the good reviews we believed that this woman would be our best path and first stone to grieving. I hope that other people find a more warm and heartfelt person than we did. She is completely business oriented and has no sense of compassion for the pain of her customers. This experience left a pit in my stomach. read more

We knew it would be difficult to say goodbye to our lab, Maddy and we were grateful to find that Dr Susan Holt offered an at home service. Dr Holt is a professional who is also caring and kind. She explained the procedure step by step and we were allowed the time we needed to say goodbye. The experience was more peaceful at home then having to go into a vet's office. We miss our Maddy but thankful she is not suffering and we are grateful to Dr Holt. read more

Dr. Holt was very kind and sympathetic to us as our 4-year-old cat unexpectedly got very sick and had to be put down. She understood how difficult it was for us and aided us in the most possible ways to make us close to our cat during covid19. We could not have asked for more. She sent us a card afterward and her kind words are very comforting. Thank you so much. We appreciate what you have done. read more

Dr Holt deserves all the stars. As someone who has previously worked in the veterinary field, I knew the insides and outs of pet euthanasia, but never from the perspective of being the owner. When my beloved Chewy started going downhill, I dreaded the idea of making this decision. I created a very detailed and specific plan where I was going to go back to original vet (in NY, I live in MA now) so both he and I would be around all my previous coworkers and friends. Due to COVID19, our plans were ruined. I prayed that he would be able to live past this terrible time and continue with the plan, but the morning of 3/29/20, he made it clear to me that he was suffering. I spoke with Dr. Holt and she graciously found time during the same day to come and ease him from his suffering. Knowing what I know from working as a vet tech, it meant the world to me that she took measures that he was not only sedated, but without pain during the whole process. She assured me that she would treat his body with the upmost respect after his passing and that was one of my most pressuring concerns (for many people and vet clinics, this is NOT the case). As unplanned and upsetting as losing my baby was, I couldn't have asked for better. read more

Say Goodbye At Home - Veterinarians Near Me

My dog and best friend Rondo went from a healthy and handsome 100 pounds to 77 pounds in a few weeks do to 80% of liver failure. After discussing the options with my vet, a friend recommended at home end of life care and I contacted Dr. Susan Holt. She came to my house for a consultation and after going over the options again with her I decided euthanasia was the best option for my beloved Rondo. Dr. Holt handled the whole procedure with such grace and dignity even when two grown men broke out in tears she stayed and comforted my roommate and myself until the tears were gone. I still think of Rondo everyday but I am so happy he got to go at home in peace rather than at some animal hospital. read more

Say Goodbye At Home - Veterinarians Near Me

Dr. Holt responded quickly and came to our home the next day. She worked with us to say goodbye to our beloved dog in the best way possible. It was very hard but we were thankful to be able to do it at home in our backyard where she could go peacefully. We wanted to avoid the sterile vet office environment. Dr. Holt was professional and also very caring in an emotional situation. Its one of the most difficult decisions, but using Dr. Holt was the right choice. read more

My dog was a treasured member of my family for more than 13 years. As he aged, we dreaded the day when his time would come, but when it became clear that we had to say goodbye, Dr. Holt's services were truly a blessing. Freddy's dementia resulted in a severe anxiety, so to be able to put him to rest in his own bed was a huge relief for us. I am still deeply mourning the passing of my beloved boy, but avidly recommend Dr. Holt's Services for anyone in their time of need. Her services are so important for ailing pets and their bereaved families. read more

While the veterinary office/hospital is a necessity for most pet healthcare needs there is a much kinder option for all concerned when it comes to putting your pet to sleep. All our pets get very nervous and anxious as soon as they see the doors of the vet's office so we did not want this for our final goodbye to Cooper, our English Golden of almost 15 years. Sharing treats with him on a beautiful day on our back lawn, with our entire human family, kissing and hugging him, and holding his nose to my face as he took his final breaths was peaceful, private and made his passing a memory of love. Thank you Dr. Holt, I'd give you six stars if I could. read more

In my personal opinion I would like to tell you of horrible experience with Dr. Susan Holt of Say Goodbye at Home which was quite different from reviews telling of a caring, engaged, compassionate and comforting person, as she was nothing like the person who came to our door. From the outset she never touched or greeted our dog or gave him an exam. There was no interacting, engaging or acknowledging our dog, and he looked quite tense and kept looking around. Waiting for some sort of guidance and direction, we were standing around, holding our dog, when she suddenly came up behind us and quickly injected our dog startling him and causing him to loudly yelp as it was painful. Never asked if we needed more time to say goodbye or if we would have liked to sit down for the injection. She was very uncommunicative, barely answering me at times. But now our opportunity was gone because our dog was drifting off to sleep.We had to quickly put him on the couch, where she instantly prepped him for the IV, causing him to awaken because he wasn't given enough time for the sedation to work, so yet another injection was given, then the IV. We felt rushed through the whole process. His final exit was being wrapped in a disposable puppy pad and we had to carry our own dog out to the overloaded trunk of her car which had just enough room for him as she pushed him into a lightly colored trash bag and shoved him to the back. This final farewell was devastating and heartbreaking and not what I envisioned. I expected so much more and got so much less. Our dog deserved better. Where was the Dr. Holt who takes the time to pet and talk to a dying dog, making him feel comfortable, encouraging owners to sit down and say their goodbyes before sending him to a peaceful sleep and brings them out in dignity. She did not live up to my expectations. NEVER EVER hire a vet who is about to go on vacation. It is too late for my dog but don't let it be too late for your dog. read more

We had to put down our dog after 15 years of her being part of our family. It was a very emotional event and for the sake of our dog we wanted it to be at home, in a familiar place and with family around her. Dr. Holt helped us. She was prompt, explained everything and made sure everything was done according to our readiness. Nothing was hurried. And Dr. Holt was quite professional and empathetic which was very helpful and calming. She took good care of our dog and was very gentle with her. Our dog passed away quite peaceful and with ease. We very much appreciated the at home service that Dr Holt provides. read more

Say Goodbye at Home Dr Susan Holt was a soothing experience during a very difficult time. Dr Holt responded quickly to my voice mail came to the house that Friday night and peacefully put our dog Buddy down. Her bedside manner was greatly appreciated and the cost was very reasonable. Eric Aronson read more

Our cat Funia was with us for almost 19 years. It seemed almost impossible to say that final goodbye. Dr. Holt's compassion, kindness and professionalism made the entire process much easier to bear. She delivered an excellent service on a very short notice in a very peaceful and comforting manner. We greatly appreciate everything you have done for Funia and us. Thank you. read more

Although it was a very painful experience to lose my cat, I'm very glad I used this service. It was so much better than taking him to the vet and having his last moments be wanting to go home. Instead Flash got to go curled up on my lap in his favorite chair. It was peaceful and very loving. Thank you, Terry and Michael. read more

Say Goodbye At Home - Thank you Terry & Michael - Veterinarians Near Me

Dr. Susan Holt and staff were wonderful. She was extremely compassionate and explained everything that was happening. This was one of the hardest things I have ever done, but we were very happy with Dr. Holt. Our boy Lucy will be missed but he had 14 wonderful years. read more

Say Goodbye At Home - Lucky 05-19 - Veterinarians Near Me

Dr. Holt was such a blessing during one of our most difficult times. Our Golden Retriever was very ill and I knew the day was coming when I would need to put his pain above my heartache. Dr. Holt regardless of her booked schedule that day said she would come to our home at 8pm. I gathered my sister, niece, and daughter as we all wanted to be with our Riley that night. When Dr. Holt first arrived she sat down with my niece and daughter and spoke with them in a way they could understand and she eased both their minds as well as mine. Riley was never in any pain and he simply went on to heaven in the most beautiful way anyone could. I could not and would not have taken him to an unfamiliar vet office and lay him on a cold metal table scared and confused. Because of Dr. Holt I didn't have to. Dr. Holt arranged transportation to angel view that evening and made sure I didn't have to worry about anything other than my family and the loss of my best friend of 10 years. Unexpectedly the next day I received a text message from Dr. Holt asking how we were doing and more specifically asking about my daughter and niece. I was so touched by that. A week later she had sent us a beautiful card in the mail with a personal hand written message! Words can not express what that meant to us. She is a truly amazing person! Thank you Dr. Holt read more

Dr. Robins was kind, compassionate, loving, and professional. She gives your family privacy and respectfully makes room for you to say, so long. She cares for your pet, before, during and after the process. Her uplifting words helped to provide comfort to our family. We highly recommend Say Goodbye At Hone. read more

We recently used Dr. Holt for the second time to come to our home to euthanize one of our senior dogs. Although we texted her later at night she got right back to us. Dr Holt was very kind to us and the dogs. She gave us ample time to say goodbye and only proceeded when we were ready. Having her come to the house is so much more relaxing for the dog, he sat out in the backyard on his blanket with a bone. If you find yourself in the unfortunate situation of having to have a pet euthanized I would definitely recommend Dr. Holt. read more

When the time came to help our Bernese Mountain dog, who was our loyal and beloved friend of nearly 13 years, pass peacefully at home, we were referred to Dr. Holt. She can out to our home the same day that we called.. Dr. Holt was prompt, kind, and helped our boy pass with comfort. We cannot adequately express our gratitude for her attentiveness and compassionate care. read more

We had our dog Cocoa for 13 years. Our daughter had been asking us for a dog for years. One year she came to us and said we didn't need to get a dog. She had asked Santa to bring one and he never let her down. To keep the magic alive, Santa brought a dog into our lives. Cocoa Bella quickly became a beloved member of our family. When she had a stroke this past Sunday, we looked for a vet who would come to the house. We called Dr. Holt and it was the best decision we made. She made a terribly sad situation tolerable. She arrived on time and immediately helped us with our grief. She explained the process and made sure we had time to say goodbye. Cocoa got to fall asleep one last time on my wife's lap. We can't say enough good things about Dr. Holt. read more

I cannot recommend enough. Obviously this decision was not an easy one for us but Dr Holt made it as easy as possible. She showed extreme compassion and I truly feel that my dog left this world feeling extremely loved. Dr Holt did an excellent job read more

Having euthanized an abundance of animals over the past 35 years or so, never did I think it would be possible for me to be able to say farewell in the comfort of my own home. Compared to having to stuff your cat (or other pet) in a kennel, transport them to the place of demise, laying him/her out on a sterile, stainless steel table, and wishing them safe passage, this was, by far, the MOST fulfilling experience I have ever, and I mean ever, goodbye I have ever had with a beloved familiar. Dr. Holt IS an animal angel. Compassionate, understanding, non-judgemental and caring. Unbelievably responsive (but call, don't email). She provides a way to say farewell to our beloved at home. In comfort. Surrounded by those who love him, comfortably, in a place perceived as safe and loving. By my side. Trust me. I cannot describe the comfort that I received in that. If you have ever had to bid farewell to a faithful friend and companion, this is the ONLY way to do it. The benefits so outweigh the cost. It is a service that cannot be measured. Rest well, sweet Cheeba. read more