I had a truly wonderful experience here. The front staff were excellent as well as Sasha and Dr…read moreStella and overall excellent experience. I would highly recommend them and their expertise. What a fantastic team and my cockapoo Gingerbread loved them all as well treated her llike a member of their family. Thank you Gingerbread and Alison

NOTE: as of a month ago, PetMedic relocated to Cambridge, near the Galleria. This review is for…read moretheir Cambridge location, which hasn't been updated. I unfortunately had to do a little tour of veterinary clinics the past few days, as my sweet cat Babs had a bit of a medical mystery that is now *hopefully* resolved. I'll spare the details, but I ended up at PetMedic this week in the late afternoon. First, amazingly, they have 3 reserved parking spots behind the building which were all available when I arrived. There is also ample metered parking available in the neighborhood. I had called ahead, and so the receptionist greeted us by name (well, the cat's name!) and immediately took him back to see the doctor (it was an emergency situation). They brought me into an exam room to wait, and as I was having a minor meltdown, offered me a hug, brought me tissues, and offered water, tea, "whatever I needed"-- which was very sweet. The doctor (Dr. McCoy) popped in quickly, introduced herself, and double checked that it was ok to give Babs a sedative and some oxygen which was needed immediately before doing additional diagnostics. I agreed, she left, and shortly thereafter a tech came in to get some background. I had a small wait, and then got a text with a proposed plan and high and low cost estimate. As soon as the text came through Dr. McCoy came back in and walked me through it all, why it was necessary, and talked through the cost. Was it cheap? No, it was emergency vet services. (If you don't have pet insurance you are honestly either a billionaire or insane. We get 90% reimbursed!) But I think given allll the stuff they had to do, it felt pretty reasonable. I got clear discharge instructions and so much compassion from everyone I spoke with. It turned out their dx was likely not correct, but they treated his symptoms appropriately and my vet a few days later said that their dx did make sense given what he was presenting at the time. Since we had a very negative experience at Blue Pearl Charlestown last year (the closest one to our house), we are THRILLED that there is such a caring and efficient urgent care facility within a short drive and with parking. Though, respectfully, I hope I never have to see them again

Dr. Zibura is remarkably warm, smart, and thorough. I'm very happy to bring my dog to her and her…read moreteam.

The office seemed disorganized and I honestly think they were reading my discharge instructions…read morefrom a script. When I had a question, they just read the same script again. Twice. Also, I was honest about this dog having had a bite history with his previous owner, four years back, but he is thoroughly rehabbed now. And even though I am the trainer, and my own vet prefers that I hold him, they fought me for the right to hold him. Reckless. The dog was fine, thanks only to my training, because they have no idea how to hold a potentially reactive dog.

Dr Alan is amazing! He is very attentive and explained a lot of thingsto me, He also speaks…read morePortuguese. I recommend the place.

I would give this clinic zero stars if it was possible. To…read morebegin with, I inherited a family of small mammals (8) that were going to be set loose to fend for themselves. These sweet animals are only treated by vets who treat "exotic animals," (i.e., not a cat or dog) and there aren't many of these vets. I needed to make an appointment for one of them to be seen. The immediate situation was not considered an emergency, but could turn fatal. Making an appointment for my pet was not an easy task. I was finally able to get an appointment yesterday, for today (approx 24 hours ago). As life goes, life happened. I was not going to be able to make the scheduled appointment, I found out 1.5 hrs before. I called to apologize and wanted to reschedule, my pet still REQUIRED care. I was informed that because I am a new client and need to "cancel" my appointment (I asked immediately to reschedule), that Dr. Binder has recently stopped allowing this. There is the 24 hour cancellation policy(yesterday, when they called me to make the appointment), also my appointment slot could not be "filled in time". Time for what? To recoup that lost 'new patient' fee? I asked if they would please double check with the doctor. I called back (1 hr later) to find out the answer. As the receptionist had explained earlier, the doctor said "no." I stated "this is important." The response given was "THERE ARE OTHER DOCTORS!" (rudely) It was difficult enough trying to find a vet that could treat exotic animals, let alone trying to schedule an appointment! It is obvious that they are NOT concerned with the welfare of every pet. "Compassionate care for your fur family" Straight from their webpage OBVIOUSLY that quote is questionable, if not just FALSE. Do not depend on them to do the right thing for your pet!

Nothing else to say but absolutely fabulous. They are professional, trustworthy, dependable…read more.. love love love! And the prices are super reasonable. From the first consultation to the first visits, it was fantastic... and our cats somehow warmed up the minute they met Cheryl... even one that never comes to strangers. When we were out of town they text us and sent photos, cute little messages, it was great. I recommend them 100% and would happily provide a reference! I would give more stars if possible... and that is not something I can usually say.

TLK is absolutely spectacular. A favorite on Angie's List, we were referred to TLK by family who…read morehad used them and raved. We are new to the area and needed to find someone to house-sit our cat while on vacation. TLK essentially provided great pet care and house sitting all in one. They took in our mail, made our house look 'lived-in' while we were gone, and even watered our garden and hanging plants. Oh yeah, and they cared for and entertained our cat :) I would strongly recommend TLK to anyone.

They shaved up my dog. If you love your pet, please do your due diligence and read up the other…read morereviews here on yelp and on Google first. There are a ton of other people saying the same exact thing. Theres a clear and concerning ongoing pattern here. Did not encounter such issues at Petco in the past and with a few different groomers too. Theres really no excuse for what they are doing here. Runn!!

I've taken my cat here for her lion cut for years. Always have a great experience and I love that…read morethey are cat only on saturdays!! Less stressful on my kitty and therefore less stressful for me.

Such a wonderful Vet practice! The front desk people are so nice and kind and welcoming. The techs…read moreand Vets are thorough and down to earth. I highly recommend. Even my dog wags his tail when we enter!

Small door is the definition of a PE/corporate owned vet practice prioritizing profit and…read moreefficiency over animal care. They got multiple things wrong about my pet which seemed like they didn't track from visit to visit even though all visits and prescriptions were with Small Door, it was very difficult to get hold of a live person, etc. Most recently, despite switching vets, they scheduled my dog for an appointment in their Navy Yard DC location despite me not trying to schedule an appointment at all and it took a while to cancel it. [Editing to add after spending 30 minutes getting VM and trying to chat with someone on the app and finally cancelling, this happened AGAIN the next day 4/8... so again trying to cancel an appointment in DC today.] I'm disappointed as the location is so convenient.

I found Jen through Yelp and was hopeful since she had very good reviews. I tried a couple larger…read morepet walking service but they were not flexible with the days of the week they could walk. I met Jennafer during an initial consultation to meet my goldendoodle. She is very flexible with dates and times and cancellations. Every visit she writes what she did in a journal and she will often send pictures via text or post them on Facebook of instagram. I would highly recommend JC to anyone in the Waltham area. Her prices are similar or less than the other walkers I researched.

I hired Jen to take my handful-of-a-dog for walks during my long work days. I work in the…read moreVeterinary field so am sensitive to how people interact with, and treat animals. Jen is one of the best I have seen, and I have total trust placing the welfare of my dog in her hands. She is flexible, accommodating, and charges an extremely reasonable rate. Do not look any further if you have the need for someone to treat your pet as they would their own.

Sam and Rob are the most wonderful guys ever!! They took the best care of my Gussy while I was out…read moreof town. I will continue to use their services not just because I love them but also because my Gussy loves them too! They take care of your pets just as they would one of their own. I will recommend them to anyone and everyone. I will only ever trust them to care of my furry family members!

I used this company a few years ago. At first it did not work out, but after some discussion all…read moreis well. They are very pet loving people and are great with animals. Thanks Rob!