We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

I was re/searching property management companies for my first-ever rental property. I wanted…read moresomething local but also an agency that had longevity and, of course, good reputation/reviews. I recognized early that given the sheer impossibility of satisfying all tenants, or owners, no property mgmt company is going to have higher than a 4-star average. And then I came across R.A. with a solid 4+ star average. As I read through dozens and dozens of reviews (here and other platforms), there were a couple of managers themselves who stood out. One was Laina (who turns out to be a supervisor) and the other was Irene. My first inquiries (whether to retain them, what I need to know to be a good LL, and what to watch out for) were directed to Laina as I was preliminarily curious about their management style, prerequisites, and costs. I was especially concerned about the tenant vetting and application process. Laina was extraordinary - always easy to reach and never rushed me in my relentlessly probing questions. I was impressed by the guarantees and the no-commitment promise that RA stands by as well (that's confidence!). Once I had finally settled on RA to manage the house I had purchased I was fortunate to be assigned to Irene. She is meticulous, punctual, responsive, demanding, patient, persistent, and somehow still manages to accomplish all that with good nature. I wouldn't want anyone possessing less than every one of those standards to be responsible for supervising my home. She is also accessible by direct texting and email and has always responded within hours if not minutes. When I thought my house was ready to be listed Irene stopped by to lend her critical eye. I kid you not, she found 15-18 things that needed fixing, cleaning, removing, painting, or installing. And fair warning, many of those issues are deal-breakers for RA (refusing to publish my rental until they were fixed). However, their high operational standards translate into presentability. It took me, plus a hired handyman, almost 2 weeks working every evening and wknd to get the entire list finished... and it made a world of difference. It's remarkable what "you can live with" vs what is appropriately marketable. R.A. was running a summer retainer special of $599 that included all of the above and also professional photos for the listing - on par with the industry. The $99 flat fee/month for management was another selling point. There are a couple of companies that will manage for slightly less (e.g., $75/mo) and a couple that charge a flat 10% per month no matter how high the rental price is (which is ab$urd). RA's costs include two random inspections/year, the dreaded eviction scenario, and it places them between you and the tenant as the primary contact for all things - from complaints, to rent, to repairs. Once you've hired RA, you'll get a monthly newsletter and occasional articles about being a "landlord" and about market conditions in your metro area. They are loaded with helpful tidbits and illuminating graphics. Note: rent is typically due from the tenants on the first of the month but the transfer to your bank account will occur on the 10th or 11th of the month so digure how to float your mrtg payments accordingly. There is a bricks/mortar location just north of Campbell/Ft. Lowell and that was also important to me - to lend legitimacy to the company. It is modest, with basically a front desk and small office but it's staffed by a receptionist M-F from whom you can get sample documents and preliminary questions answered too. At the end of the day, property management is 30% fees/costs and 70% skilled diplomacy -- between owner/Mgmt and between tenant/Mgmt. You need to have those relationships working smoothly, precisely because of the inherent friction points that they so easily generate. In Laina and Irene RA's mgmt team does a tremendous job navigating each.

This review is specific to Juan Miller and Cari Rascon. Juan…read moreMiller is personable and exceptional in his work, often going above and beyond to ensure that all issues are addressed. Cari Rascon is by far the best property manager I've had the pleasure of dealing with so far. She handles all issues promptly and professionally while still maintaining a level of personability, which is refreshing. Both Juan Miller and Cari Rascon are valuable assets to the Fort Lowell Realty company. Thank you Juan and Cari for all that you do.

I have been here at Craycroft Commons for going on 10 years now, when the property was 55 and over,…read moreno smoking, no pets. This year the property has turned itself upside down with the property manager, Ana Consuelo, the "Onsite" and tenants who have decided to mount surveillance cameras on the property. I fully understand Ring cameras and camera bulbs, but personal surveillance cameras covering the property as seen by my photos. What happened to personal privacy? All this starts with Property Manager, Ana Consuelo who does not care about the property nor the tenants living here. She has never visited the property to see how the tenants are doing. One meeting a month would be nice to see how the tenants are doing and listen to any grievances. The "Onsite", who Ana Consuelo hired, is not doing her job. The plants in the courtyard are slowly dying as she waters when she wants, as seen by my photos. I will be posting once a month on how this property is going, as I yearn for the old days. In closing, I would appreciate if management would replace Ana Consuelo and the "Onsite". Thank you... NEW ITEM WITH PICS... One of the tenants moved a pot directly in front of another tenants door. From pot to door is 15 feet. Would this classify as a fire hazard? Should tenant who moved pot be charged for endangerment? So much drama at this apartment complex now.

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years…read more From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had!

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

If I could leave negative stars I'd give them negative 10!…read more My swamp cooler still not working after line was flushed and they don't want to fix it. They say it's running at the specs of the manufacturer. This thing is rusted and when they switch from heating in the winter to Summer they don't take a shop vacuum and remove water deposits or the rust so they clog the tubing and they are using hoses that are too small. This has been a nightmare!! Neighbors punching my husband in the face, threatening to burn my building down having guns shot by the same woman. They don't enforce the rules they have in the lease. It says you can only have one car per residents but some of them have cars that haven't moved in years as you can see no tags since 2022 and the spider webs are growing under that car. Had gun pointed at me! I just don't want you to rent here because they never stand behind their work and we pay for upkeep on the grounds and landscaping has only been here a handful of times my husband rakes our side of the driveway and waters the plants. I had to call code enforcement right after we moved in and the cabinets in the kitchen were just rotten. Thankfully code enforcement told them they had to fix this stuff but still can't get the swamp cooler running!!! It's a simple machine that takes very little effort to fix and again still 100° in my house! They want me to move and pack in this heat and then leave it rent ready???!! I don't think so!!!!! DO NOT RENT FROM THIS COMPANY!!!

The best property management I personally have experience! I have been with them for over 5 years…read moreand have nothing bad to say! Office personnel is so sweet and professional

As a vendor for Tucson Foothill management and realty I have had the pleasure of working with one…read moreof the best property managers in the business.Dianna Cruz is a hard working well organized manager who works hard to give priority and efficiency to her clients and tenants. Dianna pushes everyone around her to strive for excellence therefore the staff at this establishment share these values and work together to deliver the best quality property management and realty experience possible. Thank you ladies of TFMR TUCSON

Tucson Foothills has been very professional, personable, and competent during my experience with…read morethem. I would highly recommend using them as they know the Tucson community, have decent rates, and work well with both landlords and tenants. What I liked about them the best was, in contrast to many other corporate property management companies, that Tucson Foothills ensures not only quality service for a reasonable price but a local, small-business ethos since they have been in business there for forty years. I'm grateful for their help and would be happy to recommend or do business with them again in the future.

This company is what everyone thinks of with bad realty companies. Would not trust this business…read more They don't know how to handle business properly nor communicate they will go days without responding. Bad for Tucson renters

These guys are just amazing!..Whether you are buying a home or renting, call them!...Simply a…read morewonderful company to work with either way!...You won't be disappointed!...Highly recommended!

This is the absolute worst property management company I have ever rented from and I plan to…read morecontact the owner of the property I rent to advise him how bad they are! Do not rent here if you like your home maintained and certainly don't hire them as managers for your property. Things will fall apart which most people who own rentals want to be sure maintenance is taken care of because it's a huge investment. From trying to get into the payment portal to pay rent and not having anyone return my calls to a huge piece of corrugated metal I reported was going to fly off in the wind, potentially killing someone, I had to fix it myself because they never came out even after 4 calls and a maintenance report entered online. Do not rent from them, seriously!

We were only in town for four days to find a home. We are about to make a cross country move. I…read morecontacted principal property management on our last day in Tucson. We called first thing in the morning as our flight departed at 5pm. Cutting it close-I know! I saw their listing on craigslist for a stunning home in the Sierra Morado subdivision. I found the price to be perfect! And trust me I have been scouring craigslist, redirentals, yelp, many, many sites for months. I was SOLD when I saw the front loading washer and dryers! (I digress, I just really love the home). But, seriously, Principal property management took amazing photos of the home, which helped sell me immediately. Also, they use many sites to advertise the homes they manage, to ensure your home will be leased promptly. Since I was cutting it close and fearful I might be flying home without a place to live I was so relieved when David called us promptly back to set an appointment that day. I was also relieved because I was shocked at the lack of response from so many other leasing agents in town. David got us in at 11am. He was educated on the home, very professional, even had a tablet to show us further information. If there was something he was unsure of, he phoned the office to make sure he was giving us accurate information. He knew we were in a time crunch so he was prepared and brought us both a paper application to fill out. Principal Property management has a great web page! You can apply online, put in your maintenance request online, and view homes. Very nice! When he was showing us around the property he took pictures of any concerns we had, so he could fix any problems that we saw. He was very patient with us, allowing us to look around for as long as we wanted. And since we were pretty excited about our new place, we really wanted to look! He also, encouraged us to look around the community as there are nice features like the community pool, parks, trails..... He also is great at communicating! We both have had numerous phone calls, emails, texts, from David keeping us informed. Very reassuring. If you are looking for a place or looking to rent your home, I would trust and highly recommend principal property management!

We had the unfortunate experience of having very bad property managers for four months and no…read morerenters before we found Don at 1st American. The quality care and attention to detail that was put into listing and showing our home and making sure all of our concerns were being heard and addressed was such a stark and startling contrast from our previous experience. We have been thoroughly impressed with his availability, communication and provided services. Especially after he found renters for our home in far less time and a far more reasonable price. We could not be more pleased with his professionalism, availability, and expert knowledge in managing our home thus far.

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.