Great service! Everyone here is great! They take good care of your vehicles. Would recommended to…read moreanyone.

Whenever I move from one place to another, the biggest adjustment is dealing with RVA or relocation…read morevendor anxiety. Or more specifically, dealing with the loss and replacement of a favorite grocery store, haircut place, or auto service center. I had a great reliable mechanic in Chicago, and after four visits here, I think I've found another good one. Liebold is located conveniently near downtown Galena. In those four visits, I've only spent about $50, which is a major coup with any mechanic. Two of of those were actual service, and two were my hearing noises, bringing the car in for diagnostics where they found nothing. Kudos to them for putting up with my "mechanichondriac" tendencies and of course with mouthing the noises for them when I bring the car in. Living in a small town, you know, word of one's eccentricities tends to get around fast, and I could get a "reputation." On all four visits, I was able to hang out and wait at their shop and peruse the nice variety of outdated magazines, watch and laugh at animal videos on my smart phone, so it was the auto service equivalent of fast food. The fact that on two occasions they didn't charge me a cent (to find nothing was wrong) is a good way to guarantee I will be back to annoy them in the future. Thanks, guys. You're better than Paxil.

Dave and his crew always do a great job. Friendly people and a comfortable waiting room. I would…read morerecommend ARS.

(Holy cow, I just realized that I've had a draft of this review sitting unfinished for over 2.5…read moreyears. I'm a terrible Yelper. Anyway, better late than never...) So after an unfortunate meeting with a large piece of metal on a rural road, I rolled my poor Nissan Sentra over to the only auto repair place in Freeport that I knew about (thanks to its distinction as the "best repair shop in town," according to a local newspaper survey). Even though I hobbled in just minutes before closing time, they took their time to check out the damage and then gave me a quick assessment of the situation (which ended up with a gathering of employees staring at the underside of my car in amazement that something could have done so much destruction without resulting in a complete breakdown (or an explosion (seriously))). Ultimately, my auto was toast, and it couldn't be put back on the road without significant work. Dave, the owner, stuck around to help me figure out a rental car, and then actually offered to drop me off on his way home! I don't want to make it sound like this should be expected as standard practice, but this level of customer service -- even in a rare exceptional situation -- is pretty much unheard of. All in all, the work that they did was perfect, they went the extra mile personally and professionally, and I'm still happily chugging along 60,000-or-so miles later. I'm going to need some more work done again soon, and it's too bad that I wasn't able to take the Auto Repair Specialists with me when I moved back to the Chicago burbs.

I would not give this place even a one star! Our Toyota truck windshield wiper linkage was broken…read moreand we brought it into Elizabeth's Garage to be replaced. What started off as a conversation about $300 for replacing turned into a final project close to $480. When we talked to Elizabeth Garage's front desk, each time they were unaware of what they were actually doing to the truck, concerning when dropping it off! When picking up the truck we were blown away by the price! With the owner gone on lunch break we had no choice but to pay. Then they didn't know where they parked the truck, which we eventually found across the street in a parking lot, unlocked with keys in the vehicle! Perfect situation for a theft!!!!!! Especially with personal belongings in the truck! After calling multiple other car repair shops INCLUDING Toyota, we were told that the part that was put in the truck wasn't even a Toyota part! On top of it, all car repair places were coming in over $100 cheaper! EVEN TOYOTA CAME IN CHEAPER WITH THE CORRECT TOYOTA PART! Walking back in there to talk to the owner, letting him know the price was outrageous and more than originally discussed, was basically told okay is what it is. No offer of reimbursement for the over charge! Telling them they lost multiple customers, they didn't care and said okay. They don't care about customer service or overcharging their customers. I even looked up the part on Amazon with the model number they wrote on the receipt and it is $125 - they charged me $350 for the part! We were told by the owner he marks up his products 75% after the job was completed. They lost not only a family with four vehicles, but we are going to let their current customers know that originally referred them. Even the store owners in town we talked to said they stopped going there because they are overpriced! This clearly isn't the first time... it's such a shame since we like supporting small business! I hope the owners read this review and realize what they are doing in overcharging their customers. I hope they work on their customer service and I truly hope they stop putting their customers cars across the street in an unattended parking lot, unlocked with keys in the car!

I was from out of town! Stopped in with a minor problem! They quickly looked at it and quickly…read morefixed it at minimal cost!

Honestly, this is the best mechanic shop I've ever dealt with. I brought my vehicle in by…read moreappointment to get my transmission fluid serviced. Everyone I interacted with was pleasantly kind and helpful, and the waiting lobby was comfortable and clean. They send you a free inspection of your vehicle over text with pictures while they are working on it, then come and talk to you personally and answer any questions. I highly recommend this place!

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

I have a 1965 GTO that had a bunch of problems, overheating, starting, idling. Someone recommended…read morePalmer and I couldn't be happier with the work done. Wade who is the head mechanic is a total gearhead who totally knows and loves old muscle. He had ideas and solutions for everything I needed including getting my tri-power synced and working right. They put a lot of work into my car and it runs great. For all of the time they spent on the car the bill was very fair. This will be my go to shop in the future and it should be yours. You won't regret it.

My car broke down while I was on vacation, and had car towed to Palmers. I was very impressed and…read morenow have a new transmission.

They are the best and most honest mechanics around. Doesn't get better in SW Wi than Al's auto.read more

My son is a freshman at UWP. This is his first Wisconsin Winter. Being from central Illinois, he…read morehas seen some snow and cold weather, but nothing like he has seen this this winter! During the recent cold snap, his car would not start. Nice, I thought, I live 6 hours away!. Figuring it was a battery issue caused by the extreme cold, I called Wal Mart to price a battery, then told him to have a buddy help him jumpstart the car. The battery was too far gone. To top it off, the university had sent notices for students to move their vehicles so they could clear the lots of snow. Faced with a car that would not start, a deadline, fines, and the possibility of getting towed, and unable to be there to help, I hopped online for a local shop and found Al's. I called and told him the situation, he was pretty sure he could help.. I let him know that I would be forwarding his number to my son to set up a time for him to come out to the car. Within minutes he showed up, had the car started, and drove it back to his shop where he hooked it up to a charger for about 24 hrs. The next day he called to let us know that the batter for sure needed replaced. He also noted that the sticker on the current battery was dated less than 2 years ago. I gave him the ok to do what he needed to do to get my son going again. By the end of the ordeal, Al's had made a service call, drove the car back to his shop, put the battery on a charger for 24hrs, and replaced the battery with a brand new one. All of this at HALF the cost of what a new battery would have been had my son been able to get his car out to Wal Mart! I remember being impressed that Al's would even be willing to make a service call in those conditions. Of course, my next thought was, "boy is this gonna cost me!" My son was in a difficult situation and up against a deadline. Al's could have taken full advantage of the fact that my son was a clueless college kid whose parents are 6 hours and 2 states away. But the fact is, he did not. He was quick to help, went beyond my expectations, and charged about a third of what I was expecting to pay. I highly recommend Al's for your automotive needs. Especially if you are a parent of a student who is up there alone. These guys have proven to be honest and trustworthy.

If you need quality used tires at an affordable price, and excelent service, you have to check out…read moreElizabeth Used Tires and Fleet Service. They recently moved from downtown Elizabeth to 3588 S. Eby's Mill Rd. They also do auto repair, semi, and farm equipment. Elizabeth Used Tires also offers road side service. They come to you!

Brought a used tire. It looks brand new and the service was extremely quick. Best place to goread more

I took my Subaru in to have the TPMS control module reset after I had already taken the car to two…read moreother service centers. After 45 minutes they stated they cannot repair or program modules on Subarus. They then gave me a bill for $116.00. The problem had already been diagnosed. Why could they have said "We don't feel confident working on Subarus?" INstead they charged $116.00. After complaining they did offer a refund the day after

The Butitta bros. In Freeport is the best auto repair center I have ever used and I'm 72 years old…read more They are interested in fixing your car to get the best results for the best price. I would recommend them to everyone.