I saw Dan in the Webster office. He was professional, knowledgeable, and carefully explained the…read morediagnosis and the care it required. Hopefully I won't need PT anytime soon, but if I do I know exactly where I will get the best care. The office staff were pleasant and easily and promptly made the appointment. Thanks so much!

Excellent care, I am on my second round of PT. The owner of this location ( Adam) is great!!…read more They cured my shoulder injury , which was my 1st time going there, great job!!

I expected healing to take well over 2 weeks, with Top Line Priority we were back at it less than 1…read moreweek after. So happy with the results!!!! 1st picture is day of injury, middle is results after 1st session, last picture is after second session.

I had been getting massage done regularly for about a year but I was still having issues with neck…read morepain. After working a extra long weekend, I was in so much pain, that I had to take a few days off. I called Dr.Sadlon and he got me in to see him the next day. He does a full body approach to chiropractic and isn't just going to crack your back. The supplements he started me with are to help improve my liver function and digestive issues. I noticed a difference with in a few days. I started sleeping really well and after a few weeks and a few adjustments, I feel much better. I wish I had gone to him sooner!

Dr. Sadlon is great he is always so professional and the office is very clean and neat. Go to him…read moreat least once a week and he does wonders for my back. Definitely recommend him to anyone who's thinking about going to a chiropractor.

Charge $100.00 for a missed appointment fee! I'm writing to…read moreshare feedback regarding my recent experience. Previously, I had a very positive visit-l came in with a concern about my eyes and was seen quickly. The exam was thorough, and the staff made me feel at ease. Everyone was professional and friendly, which I truly appreciated. However, as of 4/18/26, I'd like to update my experience. I had scheduled an appointment about six months in advance, and unfortunately, I forgot to add it to my calendar and missed it. I take responsibility for that. That said, I did not receive any reminder-no phone call or text-which made it much easier for the appointment to slip through. I was then charged a $100 missed appointment fee. While I understand and respect the need for such policies, the amount feels excessive, especially without any prior reminder. I hope you'll consider the feedback and possibly review your reminder system and fee policy.

Very knowledgeable and helpful! My husband had LASIK with…read moreDr. Robbins probably 20 years ago and he still has good eyesight at almost 70 years old. Before LASIK he wore coke bottle glasses. I am in the process of cataract surgery and they have been wonderful .

My nail tech (@doonyournails) recently joined the Massage on University fam and I got to experience…read morethe space for the first time! It's so cute inside and definitely has a warm and cozy feel. It was easy to find and there is ample parking. Danielle is the absolute best and I've been obsessed with her for a while now. Her work is perfect, her new space is so cute and bright and calming, and she always has something great to chat about. She's the absolute best. You simply won't get better than her in this area, or anywhere!

Michelle has recently transferred from a Pittsford Medi-Spa location and is doing facials here. I…read morehave snapped a pic of her card. On the website all their services are listed and I highly recommend a Chemical/Enzyme peel with Michelle. I purchased an online deal for a resurfacing facial which included cleansing, extractions, mechanical exfoliation (I chose Microdermabrasion) and then the carefully chosen peel for your skin type and results that you are looking for. Michelle takes her time to review your skin type, initial paperwork and is very detailed, meticulous with her work and really wants to get you great results. I had the deeper peel and had some initial redness and peeling that have now decreased and have improved skin tone and clarity. Highly recommended!

My family and I have seen John for MANY years now. It's been an on and off again relationship. LOL…read moreThrough the years his care has not lessened at all. He is professional, attentive, caring and very personable. His treatments have been extremely helpful and his encouragement and guidance keeps you motivated! I have seen Chris a number of times also. He is a great Chiropractor whom I recommend frequently, (along with recommending John). He has helped me out a number of times. I have gone to Bill for a massage quite a lot in past years. His attentiveness to you and what ails you (so that he can help out) is terrific. I've gone to other massage therapists and when I leave I'm in worse pain (sometimes for days) afterwards. Not with Bill! I have left there feeling great more times than I can count. I have been treated by some of the other staff a number of times and have nothing bad to say about any of them. Alice, Sue and the other ladies there are so sweet and always greet you with a smile. Even on the phone you can hear their smile. The business is always clean, tidy and welcoming. All in all, this is a great business who really cares (and helps) their patients!

You can book online a head of time which I was told cuts down on the wait time versus a walk in…read more when I arrived the waiting room was well lit, have TV's, power spots for your phone, tea & coffee. The only thing I was taken back was how disorganized the desk staff was. Even with my set arrival time it took the front desk 30 minutes to get me checked in. Once I was seen my the medical staff in the back, I was blown away. I've been to other RGH affiliated urgent care centers and they did not seem that clean, the Dr's or PA's weren't that knowledgeable. The Dr, that came to see me, took his time to fully understand what was going on with me and prescribed me a treatment that would have been very similar to one of the specialists I see. His bed side manor was helpful, funny and he put me at ease. Over all I was fully impressed with the treatment. If I was to break down the stars would be 3 for the front desk staff, and 5 for the medical staff once you get taken back. If I'm ever on that side of town and need urgent care, I would not hesitate to go back there. I may even drive out of my way to go there if my Primary care is booked.

My first visit here and it was a good Experience. Doctors…read morewere knowledgeable and pleasant. The wait was not long! They even gave me a coupon for the script I needed to help with the cost. If needed I would go there again!

Best nursing home in the Rochester, NY area hands down.read more

The Maplewood, but they didn't! Be cautious of pretty…read morepackages. When my mom and I toured The Maplewood the social worker explained that they didn't have outside Hospice agencies come in because they (The Maplewood) provided palliative care and handled end of life care for their residence "We have have a palliative team, doctors, nurses...they take care of everything. " Great we thought! Mom moved in. 4 months later my mom was hospitalized and diagnosed with inoperable cancer. She returned to The Maplewood and we clarified with the social worker and staff- would mom need a hospice nurse? NO. Would she have to move rooms when she got close to dying?NO. "We provide palliative care. That's what we do." They reassured my frightened mom that - "You have a palliative team caring for you. We will make sure you're comfortable." 4/6 I get a call from the day nurse, mom who is battling her second bout of pneumonia in 4 weeks is "having a down day. and by the way she is too weak to hold the phone, but she'd like to talk to you, by the way she is confused and she won't take her pills and her antibiotics aren't working and her pneumonia is worse..." My mom decided in January to be a DNR, and she didn't want to go back to the hospital. I told the nurse I was coming (a 7 hour drive) she said good. It's Friday, my mom is dying I think as I drive. When I arrive at midnight my mom is breathing 35times a minute sounding like a washing machine. Her eyes are rolling in their sockets as she involuntarily opens and closes them. I ask her how she is doing and she says "I ache all over". The night nurse enters the room, I tell her my mom's airway needs suctioned and mom needs pain meds. The nurse says to me (a 25 year ICU RN) "Your mom doesn't need to be suctioned and she can't have any pain meds." I said my mom is dying what do you mean she can't have pain meds? I'll stop right here. It only gets worse. The fact is the day nurse, the evening nurse and the social worker all knew my mom had taken a turn and not a one of them thought to tell the doctor or pa. A doctor or pa could have assessed the situation and recognized she was in multisystem organ failure and dying. They then could have modified her care plan and added medications that would maximize comfort. The nurses and social worker with their educational backgrounds should have done something to make sure her palliative needs would be met! It was Friday, they went home. The Maplewood promised my mom comfort care in the end. Her first appropriate end of life pain med was finally was obtained at 0540. She suffered until God finally took her at 0645. No end of life medications were ordered until 530am despite the day nurse and social worker knowing she was declining. How does this happen? They told her over and over that they would take care of her when she was dying! It was her biggest fear. We believed them. We were happy to pay $20,000 out of pocket a month for such inclusive services! Beware!!! They, the staff, smile a lot and sound so reassuring but YOU don't be fooled. If the end is near insist on seeing the care plan. Insist on seeing the med list. Please please educate yourself about end of life care (palliative and hospice). Pain meds, nausea meds, anxiety meds, meds for excessive secretions should all be ordered and a available as needed for a dying DNR patient. These are all meds that maximize comfort. I assumed they took care of this for mom. Friday night at midnight is no time to be begging for comfort care medications. Heaven help the residents who don't have a voice due to dementia, Alzheimer's etc.or don't have an advocate when they are dying. Update:12/14/2018 change is on the way. After extensive investigation, the New York State Department of Health CITED The Maplewood for NOT providing (my mom) adequate Palliative Care. The "last hours" can be as good as the first seven months!