Mike Justen has been to our house a few times. He is very honest, knowledgeable, and makes sure he…read moregets the job done right. I also appreciate that he is local in Stillwater where I live. Thanks, Mike, for taking care of us and always doing your best to save us money on repairs!

justen plumbing is always so helpful. They will do their best to fit you in their schedule last…read moreminute. They are incredibly professional and unexperienced. I really appreciate this business and I cannot recommend it highly enough. I will ever call another plumber.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

We had a new blower motor installed in our Heil A/C. The technicians were great. The OEM motor,…read moreat retail, is priced at $750. Metro charged us $2100, or $1300 to install. The installation took 36 minutes, into and out of the house. We are / were longtime customers and we thought the charge was exorbitant. The office staff thought the pricing was fair, so we have a different view on the price.

Howie and his partner knocked it out of the park. They were on time, courteous, professional and…read morefast. The price was nice too. Thanks guys!

Solid experience; I'd definitely call them again. I was informed by Xcel Energy that a gas line in…read moremy house needed to be shut off because of a leaky valve. I called St Paul Pipeworks to come in and fix it, and it went great. They fit me in two days after my call. Drew and Zach were clearly very experienced and their observations matched what Xcel had told me. They finished up in less than two hours. This is definitely who I'll call next time I need any kind of pipe-related service.

Very disappointed with our experience with Ductz of NE Metro St. Paul.We were referred by Vickie…read morefrom MN Mold and spoke directly with the owner, Terry, to schedule our appointment. During our call, he assured us that Ductz wasn't one of those companies that advertise a low price and then surprise customers with unexpected add-ons. We had only minor mold in our attic noted during inspection, and Terry confirmed that using Microbiocidin would be unnecessary and excessive for our situation.When the technicians arrived, they asked what needed to be done--which immediately concerned me. I had to ask if they had a work order to follow. After completing the air duct vacuuming, they casually mentioned that a "chemical smell" would fade in about 15-30 minutes. I was shocked--why was there a chemical smell at all? They had sprayed the ducts with chemicals, exactly what Terry told us would not be done.Within minutes, my nose started burning. I had to take my cats and step outside for fresh air. I called the company and spoke with Andy, who tried to reassure me that the chemicals were safe because "hospitals use them." That was not comforting--especially when the odor was so strong we couldn't stay inside our own home.The technicians themselves admitted that the smell was unusually strong because half of our heating system is radiant, meaning they used the same amount of product in half the usual airspace. One of them even said it could take 2-3 days for the smell to dissipate--completely different from the 15-30 minutes I was told earlier.Despite leaving windows open all day and night, my daughter coughed throughout the night from the lingering fumes. The experience was awful from start to finish.  I was also surprised that the technicians still planned to clean the dryer vent, even though I had confirmed with Terry during our phone call that this service wasn't necessary and should not be included on our invoice.  I would not recommend Ductz of NE Metro St. Paul to anyone--especially if you or your family have any chemical sensitivities or respiratory concerns.

This is a great company that was referred to me by Vicki at Minnesota Mold. Now that I have had…read morethem out here to clean our ducts, I would not use anyone else to do it. They are reasonably priced, very knowledgeable and have a lot of integrity. They sent Richard and Jacob out to clean our ducts and those guys were awesome. They really went the extra mile to clean the furnace, and dryer and our ducts. They even pointed out a few problems they saw with our furnace so we were aware of it. If I could, I would give them 10 stars.

I called on Tuesday and they sent Mike out the next day. He was professional, knowledgeable and got…read moremy drain fixed also fixed my running toilet. Thanks again.

Our well pump died early this morning. I contacted Hugo Plumbing around 10:30am and even though one…read moreguy was off and the other was on a different job they made a special effort to come by because they didn't want to leave us hanging over the weekend without water. They were very polite and professional. Total charge was $1,900, which is reasonable based on what I've read/heard from others. I will definitely use them in the future and refer them to anyone who is seeking help.

Wayne showed up early to prep, explain, remove old and install new shower pan, acrylic walls,…read moreblocking, corner shelf, and grab bars plus a shower stalk. He and plumber finished and had job inspected within 3.5 hrs. WOW! Wayne, IMHO, certainly deserves a $50 bonus.

First, it all sounded good, complete the project in 2-3 days. Well, due to poor measurements and…read morepoor installation the project was half completed, so that means no main bathroom completed, for a month. Over that time, very poor communication, very poor project management, and just overall disappointing customer experience. With the price paid, we expected a lot more than what we received. I would not recommend this company.

Schwantes Hearting fixes your LIFE quickly and pleasantly when the timing that your air…read moreconditioning goes out couldn't be worse. Exceptionally hot, whirlwind summer week when our air conditioner decided it had enough, Rockney from Schwantes Heating showed up and had our AC up and running inside of 30 minutes and on top of it was so pleasant during his service visit - he fixed they entire mood of the house before he went on to save the next person's day. Everything from the initial call, to the service visit (even gave us a a reasonable window to plan for), being able to fix the problem on site, at an extremely reasonable cost and efficiency was how Schwantes became the only call we will make for future needs and the one we will recommend to everyone. Special thank you to Dave and Rockney for exceptional service.

Terrible. Rip off! They sent someone out and charged us a service fee. The two employees were here…read morefor 5 minutes - said our equipment wasn't working. The next step was for them to have a sales person call us and discuss estimates for a new machine. In the meantime we discovered an on/off switch on the back of the machine. It works. Two weeks later I never got a call back. I disputed the charge. They fought that dispute. They must really want that $180.00 so when we called to ask for a refund for basically no services rendered, they insisted on sending someone out again. Another employee looked at the machine and said it works but we have to run it manually. I see no problem with that. We had him look at our thermostat that they installed years ago. I asked him to see about a warranty or replacement. He said a sales person would get back to us. Guess what? Nobody got back to us! I'm out $180 and nobody to check on a warranty for my thermostat! I filed a charge back again but they fought it and somehow won.

I scheduled an appointment with White Bear Heating & Cooling for a quote yesterday, and they said…read morethey would be out between 1000 and 1200 today. Between then and now, I was able to find another company that was able to come out same day and resolve my issue. I tried calling around 0700 to cancel, and left a voicemail. Despite that, the technician still showed up around 1000. When I explained to Tye that I had attempted to cancel earlier that morning, he responded with "we're done here" in a rude tone and stormed out of my home, slamming both my front door and storm door. I understand that cancellations can be frustrating, but I made a good-faith effort to notify the company well in advance. Acting disrespectfully inside a customer's home is unacceptable and reflects poorly on the business. Based on this interaction alone, I would not feel comfortable working with this company in the future.

Made an appointment with Jennifer for my day off after dealing with a furnace that wasn't heating…read moreproperly. Tech was supposed to arrive between 11-1 the following day. I waited until 1:30 to contact the company to see if possibly the tech was running behind. Jennifer answered the phone and after checking my information, couldn't find my appointment scheduled. All she could say was "Huh, must not have put it in." Needless to say I am extremely irritated and COLD! Told her I would be finding another company and hung up. Will not be recommending this company to anyone.