This is an amazing store, with wonderful products and excellent service. The environment is very pleasant and the staff is very helpful without being at all pressuring. I received great help from Suzie, from whom I've bought a number of pieces of furniture over the years--and I've been very happy with them. Peter is also wonderful, offering support and guidance which was very welcomed. If you need a piece of good furniture that will last and be aesthetically pleasing, check out Scandanavian Designs on Santa Rosa Ave. read more

Overall I appreciate their furniture, but my primary gripe is that most of the furniture sits way too low. It's so hard to get out of a low slung sofa or chair. The Italians tend to design this way too which is a bummer because I like the simple lines of most European made goods. Definitely the quality is 4 -5 stars, I believe there furniture is made well. The best think about the Santa Rosa location is the discount warehouse, decent bargains can be found. While the retail showroom is due to move to its new Santa Rosa Avenue location sometime in the new year, the warehouse of markdowns will remain on Industrial drive. read more

Scandinavian Designs - Blending in - Furniture Stores Near Me - Santa Rosa, California

I want to give Scandinavian Designs -- and in particular, Peter, a hearty recommendation. I just purchased my second Stressless recliner from SD at their new and beautiful store on Santa Rosa Avenue. During the week leading up to my purchase, Peter was helpful and focused -- extremely knowledgeable, but neither pushy nor aggressive. Even after he had spent considerable time working with me, and I told him I was also going to check out Lazy Boy, he couldn't have been kinder or more understanding about me potentially not going with SD. In the end I decided against Lazy Boy, and I purchased a Stressless chair from Peter. I look forward to many years enjoying my new Stressless recliner. I love the comfort, the functionality and the beautiful simplicity of the Stressless design. Thank you, Peter! read more

We have been going here for thirty years now! They have a great and economic collection of products. I have used them for home office set up, start up business furnishing, bedroom, family room and kitchen furniture. Absolutely love this place. The folks we have worked with have been there since we started going there as well, so I think this tells you a lot about the company as well. Not many people hang out in a retail location for 25+ years unless they are well looked after. read more

Scandinavian Designs - Warehouse layout - Furniture Stores Near Me - Santa Rosa, California

Furniture these days is mostly online if you want a real choice of pieces. I bought the Bolig bed for a condo in the desert and on Black Friday the same bed was on sale at 1/3 off! So I used this amazing opportunity to remodel our bedroom at home. No need to go in, I just called in the order over the phone. A very friendly sales rep took the order and make sure all my questions were answered. For a mere $99 Scandnavian Designs delivers and sets up the bed. Done. Then when the day came, the delivery guy was so helpful, cheerfull and just a great person to meet. HE was extraordinary.This all adds up to a 5 star experience in a world where retail isn't having such a great time. Just keep doing what you are doing. Great place and local as well. read more

We had a great experience shopping at Scandinavian Designs. Our sales associate, Karen Graham, was extremely helpful. She is an attentive listener, kind, and resourceful. When we were contemplating buying a reclining sofa that we saw online and which was not in the Santa Rosa store, she called the store in San Rafael, which had it in their store. We were able to see it in person and try it before taking the plunge. Karen went above and beyond to make sure that we were happy with our purchase. We now have our new sofa, and we are delighted with it. read more

At new location not one employee greeted me they all were just sitting at the desk chatting. You lost my business. To bad I used to like your store. read more

Susie was great as usual, she remembered us from the previous purchases Visited your new store, beautiful! We always check with you before any purchase. HOWEVER - - - - your delivery rate is too high. read more

I bought a desk, it is quite large... they not only delivered it, they put it together, the young men that did it were super friendly. I have also purchased a sectional there and have not been disappointed yet. read more

Have purchased several pieces of large office furniture and a home sofa here over the past 12 years. It's a giant warehouse. Feels cavernous. Certainly 3 to 5 times larger than the store in central San Rafael. Is the furniture quality outstanding? No. Have my pieces of office furniture withstood the test of time maintaining good looks? No as well. The surfaces both horizontal and vertical look dull. Got to keep in mind that this wood furniture is very thin veneer on MDF (medium density fiberboard). That's what quality hard wood furniture makers would call "junk". I no longer own the sofa, it started to look really rumpled after just 4 years of light service. But I bought all the stuff when on deeply discounted sale. If the items you desire are marked down 50% or more, then you may get adequate value. read more

Great attentive service! I had a bunch of special requests and specific delivery dates and the salesperson accommodated them all! A great experience! I didn't have to worry about a thing! read more

xlnt store, quality products, friendly employees. Been coming here for years, never a "bad experience". See Dave, he's "a lifer" very schooled about their products. New store in Santa Rosa should be spectacular. read more

Great customer service Had an issue with a chair and they took care of the problem. Helpful but not pressuring staff

Susie is the best! Our new home in Kenwood could be a Scandinavian Designs showroom!! Excellent delivery service--unlike others (eg. Front****) that just drop it in your driveway! A couple items had lengthy delays (supply chain issues) but Susie kept us posted the entire time. We highly recommend the Santa Rosa store. Jeff and Shar read more

Scandinavian Designs - Furniture Stores Near Me - Santa Rosa, California

Great design!! Staff very helpful and friendly. I LOVE my couch and chairs!!! Totally great experience. Great selection of products.

I have loved Scandinavian Designs for decades. I love the woods used and, of course, the look and feel of their products. The furniture is long lasting and always in style. The staff and service at our local store is really good. read more

A favorite store for contemporary furniture and accessories both indoors and outdoor. In stock availability is a plus. Options to customize are also a plus. Definitely a store to visit frequently. read more

I was in need for new furniture as I had moved to a new home. I was shopping around town at various furniture stores but could not find anything to my liking. Then I got on Amazon to see if there's anything good there, nothing that I can trust. To my desperate searches, I thought of Scandinavian design store as I bought a dining set 20 years ago. So I went there and found a plethora of good selections they have with simplistic designs absolutely to my taste. I needed a dresser, a coffee table and dining chairs. Magaly at the Santa Rosa branch was the one that helped me select the pieces that I like. She was so patient as I'm not an easy customer, she spent a tremendous amount of time to search for my particular style of furniture, I preferred the mid century modern furniture and she found quite a selection for me and the price is reasonable. If you are looking to buy furniture, don't waste your time elsewhere, go to Scandinavian Design store in Santa Rosa if you're in the north bay, their customer service is outstanding overall including delivery service. I highly recommend this marvellous furniture store and it's dedicated employees. read more

We have purchased a dining room table, dining chairs, a sofa bed, two twin beds, two nightstands, and another smaller dining table from this place. We've had mixed experiences but seem to gravitate back toward the store due to the relatively affordable prices, the convenience of purchasing furniture in town, and of course supporting a local business that employs people from our community. The dining table was awesome. The chairs self destructed over the course of a few years but were easily replaced. However, the beds were a disaster. When we ordered them, it was at a time when money was pretty tight for us but we wanted our children to have decent beds. I paid extra to have them assembled given that they looked a bit complicated. The beds were delivered and not assembled, despite the fact that I paid for the assembly. The delivery guys told my husband he could take care of the assembly and departed. When I called the store, especially stressed because we were getting our house ready for a family birthday party that day and I had planned that the beds would be set up and used, I was connected with a warehouse employee who told me the beds weren't that hard to assemble and he'd answer my questions over the phone if I got stuck. I'm a semi-pro at assembling IKEA furniture so I accepted the challenge. But the instructions sucked, the beds were complicated, and it did not go well. Coaching from the phone wasn't helpful. Eventually, I got them put together but they never did work right (the wood slats under the box springs kept breaking loose from the plastic fitting so the box spring would sit crooked). I can take credit for assembling the beds myself but each time I'd wrestle a slat back into place to fix a sagging bed, I'd remember the disappointing customer service experienced with Scandinavian Designs and feel bad. Fast forward five years, and I bought a sofa bed to replace one of the disintegrating twin beds. This thing is awesome! We've moved it around a bit and I've taken the legs off in order to get it through doorways and this piece is durable, great looking, and aging well after a few years. So, buoyed by our success with the sofa bed, we visited the Santa Rosa store last year and purchased a small glass top table for our kitchen nook. I assembled it myself, it was easy, and it looked great! When it was time to do some home renovations, we moved the small table into our living room. Somehow, the glass top's connection to the heavy metal base got messed up and now the glass top wobbles profoundly when touched. I read the positive reviews about the great customer service other folks had received from this store, so I called the store to discuss the issue. I asked whether I could get another copy of the assembly instructions, figuring I could do some self help. After emailing a photo of the table to the store, I was told that the company can't locate the instructions but that someone from the warehouse would call me to assist. Four days passed with no call. I reached out again, and received a call shortly after. The friendly warehouse guy told me to turn the table upside down and tighten it from the bottom. We did this and it just doesn't work because the table leg won't stabilize. I emailed the store requesting additional assistance and now two more days have passed with no response. Most of this stuff is pretty normal with customer service, but frustrating. When things go well, they go really well and when they go bad (when stuff isn't assembled despite a few being paid, when a customer needs advice about how to repair/stabilize a fairly new item) this store team seems to struggle. In my earlier years shopping at this company, I always felt slightly unwelcome due to my old shoes and untamed hair and general conditions associated with having limited funds and small children. Over the past decade as my kids have gotten older and fortunes have improved, I can finally afford to purchase furniture. However, based on the recent poor experiences trying to get help fixing our small table, I have serious reservations about buying anything from Scandinavian Designs again. read more

Have bought several pieces from the Santa Rosa store over the last few years. Nice showroom, products have great design and build quality, with attractive price points. Always choose to work with Karen - she is THE BEST! read more

6/14/2018 Over the past 20 years, we've made many purchases from Scandinavian Designs. We've done business with the San Mateo store when we lived in San Francisco. We've also purchased furniture from the San Rafael store and from the store in Santa Rosa. not one complaint do we have. We love the furniture we've bought and have even had success in selling some items after our use at very good after market prices. The value is unsurpassed and the professional staff have conspired to make Scandinavian Designs our go to place for home furnishings read more

I had the absolute WORST experience with the Santa Rosa, CA store this past weekend. Will never use this store again and will tell everyone I know to never go to this store. We had purchased a chair in the clearance section in December 2022 - and had a sales team member (who shall go unnamed) come over to the clearance section with us as we told her which we wanted. They only deliver to our area once a month - as we were just moving into a new home (finally home owners!). So we decided to rent a Haul ourselves (which was a cost of course) and drive the hour + to pick up the chair and a few other items. We brought it home and opened it up, and it is not the chair we had shown the sales associate and that she intern ordered for us (never once did she ask like she didn't know which chair we showed her). When we called them, the sales associate acted like it was our fault she ordered the wrong one and kept telling us that the chair we wanted was XX amount $$ more. That was not the point. The point was we were given the wrong chair and were told it was our fault. When asked for a manager, was told there was not one there. Not once was a solution brought forward. We received a call and voicemail on Monday (today) from the manager, and were told they can pick up the wrong chair and give us a discount on the chair we wanted (but that the original chair we wanted that was on clearance ha since been sold). This is the worst customer service I have ever experienced. Never go there. Also, the warehouse team was the worst - 2 gentlemen that were the most unhelpful people I have come across. read more

One of the few places in Santa Rosa with contemporary furniture. Karen is very helpful

They have really nice furniture and the prices are good for the amount of quality. It's really nice to be able to browse around the showroom and see how the furniture looks when in a room. The staff is very friendly and helpful. We like their bedroom sets, couches, lamps, and tables. read more

I have many items from Scandinavian Deiigns and they are all high quality. The products last. I had a leather loveseat that's gone through two generations. It is still in use! The staff is friendly and knowledgable. read more

They have a great selection of beautiful furniture and a very helpful staff. I purchased 2 leather recliners and had them delivered to our house on the coast. They arrived on time and I was called when they were on their way. The warehouse employee drove out to our house after one of the USB chargers in the chair stopped working to fix it. He was great! I would definitely buy from them again. read more

We have made purchases both large and small at Scandinavian Designs over the past few decades. Now our son and his girlfriend are finding solid, well-designed pieces to decorate their own home. In my opinion, this is the anchor furniture store in Santa Rosa. We always look there first, and often find the best quality, timeless modern design and good price here. read more

I have always loved and will always love this place. My parents bought me a bedroom set here ten years ago. The finish was beautiful and quality (not janky ish like IKEA) and I still have the dresser and the bookcase. Next time I buy a bedroom set, I'll definitely check this place out. If I had more dollars, I'd probably buy everything here, just because its so clean and modern looking. read more

I had ordered the Carter bedroom set and absolutely love it. The delivery and assembly processes were seamless and incredibly quick. Plus, the delivery guys were extremely kind. 100% recommend! read more

Beautiful furniture and excellent customer service. They made our move back home so much easier.

this is a great store with friendly staff who gives you your space and sells you some decent products. I can't say all of the furniture made here is the sturdiest of products but the designs are definitely cool. I don't want to compare it to the other well-known Scandinavian powerhouse because it's not, but with that being said you can probably find half of those designs and get a pack of meatballs for the same price. Shop around, but when you don't find what you're looking for circle back and make a purchase or two. read more

When I received the absolutely worst customer service at the Scandinavian Design in Berkeley, it was pure luck I was able to talk to Mary Ann in Santa Rosa. The rep in Berkeley was rude, ignored me, & wasn't afraid to hide she wasn't interested in helping me. On the other hand, Mary Ann stayed on the phone with me until I was finished, took the time to text me pics of suggestions, and couldn't have been friendlier. Don't waste your time going to Berkeley, even if Santa Rosa is twice as far! That is, if you want the most fantastic customer service! I know I'LL be driving the 2 hours round trip. I'll pay extra for good customer service, & if that means in miles & gas, then so be it! read more

We purchased a bookcase some years ago at SD in Santa Rosa. Over the passage of time and our stupidity (we put too much weight on the shelving) the shelve pin supports had lost its support and had bent or cracked beyond repair. I contacted CARL MORRROW in the warehouse to see if he, by any chance, knew where I could locate replacement shelving support pieces. Instead of sending me on my way, he said if you give me a few minutes let me see what I have in my storage area of odds and ends. Carl soon appeared with just exactly what I needed. Thanks Carl! Bookcase is usable again. read more

Great customer service. Not your run of the mill furniture. Stylish as nd affordable. Highly recommend

I visited for the first time recently and really enjoyed my experience. Staff members were present to greet me as soon as I walked inside. Steve, one of the staff members, gave me an excellent overview of what was in the store, and then left me alone so that I could browse furniture. He checked in on me periodically, and seemed very knowledgeable about the pieces I was interested in purchasing. The purchase itself was very straightforward, and I was able to select my delivery date at the time of purchase. read more

I had to move suddenly and needed basic furniture, bed, dresser, loveseat and bookcase. I purchased all these from Scandinavian designs and the quality is amazing.No particleboard underneath the finish. Oh I opted for the delivery and set up which was well worth it. Again the young man who delivered the items knew what they were doing and or prompt and efficient. read more

I've been a Scandinavian Designs fan for years. Furnished our sunroom 20 years with their leather furniture, and finally got rid of it, not because it was worn out, just wanted something new. And we found it at Santa Rosa SD, and Concord. Two wonderful recliners and a high top table and two adjustable chairs, all leather and a glass topped table. I love shopping at SD because the staff at all the stores is so welcoming and helpful, and not pushy.. And did I say the prices are more than competing. read more

Modern to contemporary. This is the furniture store to compare all of the other local stores to. If you want to splurge on your home decor. You found the place. Fun for walking around, guessing the price tag. Damn, its expensive. We might buy something from them some day, and they do have some really cool, high quality stuff, but its out of our price range at the moment. read more

Man what an disappointing shopping experience. Came in looking to furnish an entire new home. Three employees who were not helping anyone at the time just stared as we walked in. Walked the entire store , taking photos , discussing what we liked (brought a friend for a second opinion) and literally not one employee said a word to us. Which is too bad , because I would have preferred to assist a fellow resident with commission , as opposed to shopping online. Fell in love with many pieces, but it was a bummer for sure. read more

Made an order over the phone. Person I spoke with was very friendly and helpful. Picked up from the facility- quick and easy. Sturdy high quality furniture. read more