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    ProSource of Santa Rosa

    4.2 (17 reviews)
    Open 8:30 am - 5:00 pm

    ProSource of Santa Rosa Photos

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    5 months ago

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    ProSource W.

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    1 year ago

    Helpful people and in time delivery. I would use them again. Also a great selection of flooring and stone

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    7 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    5 years ago

    Rick and Damien were so helpful in making a flooring choice! Super patient and informative. Plus this place has tons of flooring options!

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    9 years ago

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    12 years ago

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    8 years ago

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    6 years ago

    Fabulous service and can't beat quality and pricing. Kristina and Ashley are the best! Super helpful, encouraging and caring.

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    13 years ago

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    9 years ago

    Nice staff, great selection in the showroom and more than fair pricing. Worth the trip for us to buy here.

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    10 years ago

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    5 years ago

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    11 years ago

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    18 years ago

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    Ask the Community - ProSource of Santa Rosa

    Review Highlights - ProSource of Santa Rosa

    I have narrowed our choices down with fantastic help from Rick and Joey.

    Mentioned in 4 reviews

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    Humanity Design Works

    Humanity Design Works

    (21 reviews)

    Kelly and Jessica are great! We couldn't be happier with our kitchen design and can't wait to bring…read moreit to life! Great communication, set realistic expectations, listen to feedback, and really help along the way. Definitely recommend!

    We recently remodeled our kitchen and used Humanity Home & Cabinetry for the kitchen design and…read morecabinetry. In late 2019, the company expanded into a huge new showroom in Santa Rosa. When we started working with them in the spring of 2019, they were in a tiny office with very limited abilities to showcase products. As a result, I had to do a lot of searching on the Internet to vet the cabinetry they were pitching. Not sure whether you can get into the new showroom at the present time due to COVID, but if so, you can easily see the lines they offer right at the showroom. Our designer Jessica Ivie was our primary contact point throughout our kitchen design and remodel. She has an excellent sense of color and is skilled at paint matching and finding colors that complement your existing decor. If you are looking for someone to tell you what to do, she is the designer for you. Jessica is extremely organized and skilled at follow-up, and both are characteristics that are absolutely indispensable in any remodel project. In fact, she provided more oversight for our project than our contractor did. I was a little worried that since Jessica was not a cook that our kitchen design might be lacking, but in fact we have been very happy with the new layout she created for our kitchen. During the COVID shelter-in-place, we've had plenty of time to vet the new layout. We are enjoying the ease of access to previously inaccessible items, the beautiful backsplash, better lighting with under cabinet as well as overhead lights, warm colors, and clean design. The kitchen has gotten a workout and has delivered beyond our expectations. The only really negative aspect of working with HH&C occurred late in the project. Jessica helped us select a gorgeous glass backsplash that was from a brand new backsplash vendor. Much later in the project Jessica also suggested we get matching glass switch plates. Unfortunately, because she had never used a glass switch plate in a previous project, she did not realize that the flat backs of glass switch plates require a different approach to cutting out the openings for the plates in the backsplash or a different installation of the electrical boxes. As a result the glass plates could not be installed flush with the backsplash, which the electrician said would make them likely to break. The resolutions would have been costly that late in the project. Instead we opted to use different switch plates and asked for a refund. We did receive a refund for the plates, but Jessica's boss Kelly Silverstein made it clear she was not happy about giving us a refund. She suggested we wanted a refund because we didn't like the plates instead of acknowledging that HH&C had recommended a product that would not work given what the contractor's expectations for switch plates had been up to that point. We were shocked at her reaction about the refund since the refund amounted to less than 1% of our total purchases from HH&C for cabinets, backsplash, sink, etc. I have no doubt that our contractor invested considerably more in time and labor to rectify the whole switch plate issue than HH&C did in providing us with a small refund. By contrast, our contractor did not charge us any additional fees. It was a shame that we walked away from HH&C with such a bad taste in our mouth right at the end of the project. I would highly recommend Jessica as a designer, but because of our perception of Kelly's lack of customer service, I lowered the number of stars for HH&C from 5 to 4.

    World Of Carpet One Floor & Home

    World Of Carpet One Floor & Home

    (56 reviews)

    We needed to replace our 2nd floor carpet and used this company. Danielle in the front office was…read morevery helpful with information until a salesperson could meet with us. Breanne is very knowledgeable and had some helpful insight into options available. She came out and took very accurate measurements and emailed her bid and even a diagram of the carpet layout. Scheduling was fluid and they were able to install 2 weeks earlier than originally planned since we were leaving on a trip. On the day of installation, Ken and his crew were on time and got right to work. They moved furniture we were unable to and were very respectful of our house and contents. They finished in 1 day, but took care to do a very professional install. I wholeheartedly recommend this company for your flooring needs. We are a return customer and found them to again provide excellent service at a competitive price.

    I have used World of Carpets since the 1980s; both for my home and rental property and have been…read morevery happy with their products and installation. I dealt with Casey Clark and he did not know how to lay out the carpet to have the splice at the hallway. Instead he put the splice in the center of the family room, even though World of Carpets laid out the carpet I planned to replace as I described (splice at the hallway). His layout would have cost me an extra $1000.00 due to the waste. When I questioned this he told me to go somewhere else. What arrogance! There is another guy about his age who is even worse. However the women there were very nice. Things there have really changed. Maybe there a new owner. You can't stretch the carpet one inch like you guys did the first time? The first time the installer was older and more experienced. If you truly could not, I could have cut a one inch wood threshold in front of the slider to make up for the difference. (Other places have thick baseboards.) I'm sure this would be cheaper than $1000.00. Casey did not have time for any of that.

    ProSource of Santa Rosa - flooring - Updated September 2026

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