Scammers dont use this company, they will tell you once price and add random fees in the middle of…read morethe move and hold all your property hostage until you pay their ridiculous total.

These guys are the best. Look closely, there are no other 5 star rated movers in the Monterey Bay…read moreArea. Rafael and his crew are the real deal. Long story short, they helped me very last minute out of a jam. I had originally contracted the movers in the area with the most reviews and it was a BIG mistake. They ended up pulling out mid move and left me high and dry. Rafael and Top Notch saved the day! I messaged Rafael on Yelp at like 8:30 pm and he was able to have his crew out the next morning at 8 am to pick up the pieces that the other company left me with. I couldn't believe he was able to help us out on such short notice. Great communication, efficient crew and overall 5 star service. Don't hire Travares if you are considering and hire Top Notch. Save yourself the headache and get the best with Rafael.

Spoke to Kevin originally long distance, very pleasant, very professional. Needed help unloading my…read moremothers moving truck. He confirmed our dates and his rates. Talked a couple of times before the move, very responsive a to inquiries and requests. He and a helper showed up on the day of the move on time and with all the equipment my husband requested. They were professional and efficient. Most of all they were nice to my Mother, that was everything. HIGHLY recommend this company for any moving needs!

Extremely unprofessional business, poor experience attempting to coordinate a one item transport…read more Initially Tavares was responsive and had a competitive rate to transport a table for me. Went to great lengths and expense coordinating pickup with another party and Tavares. As the pickup/drop off date got closer I hadn't heard anything from Tavares. I began to send messages through yelp, via text, then finally called leaving multiple voicemails. I have not received a response after 3 days contacting them. On my first call, the phone rang like normal. After that every time I called it went straight to voicemail, I believe they blocked my number. If you changed your mind or something came up and you can no longer do a job, just let your customer know. Don't leave them in the dark and block their number.

Super professional and easy to work with! They told me they'd start at 9am and they showed up right…read moreon time. Hard workers too! If you're in the Monterey peninsula, they're based out in Salinas so they'll be at your location really easily. For packing services (labor), it was $120/hr, where it's a 4 hour minimum and then they charge hourly after that. They utilized their own cargo truck which is $150. Of note, if you want them to actually pack your things, you'd have to provide the packing material and the $120/hr increases to $150/hr.

Jared set up our move from Morgan Hill to Marina last minute when our other movers fell through -…read morehe was extremely professional and quick to respond. The price was fair and was easy to schedule! The day of the move, his movers, Carlos and David, showed up early and were so polite, professional and easy to work with. They were taking their time ensuring everything was safely wrapped and prepped. They packed the truck so efficiently and fit everything and more we had planned for. They moved everything into our new home swiftly and carefully. They were hard working and had a great attitude. Would definitely recommend them to anyone needing movers! Thanks Next Level!

I can't say enough about monterey xfer. I rarely make recommendations to my family and friends…read morefor services like this, but I can, with confidence, recommend this company Two years ago, they moved me out of my home in pacific grove and put my belongings in storage. The price for moving out seemed very reasonable, as did the storage fees. I finally found a house and they moved me in. Everything was so well packed. when the bill came for moving me back in, I was very pleasantly surprised...much less than I thought it was going to be. monterey xfer checks all the boxes, no pun intended!

What a great find for me having lived in Monterey for 22 years! I used to take my papers to UPS…read moreand would blindly hope their third party vendor would treat my documents securely. UPS charges more because they charge around $1.50/pound and a banker's box is around 35 pounds, which could then run someone around $54 a box. Monterey Transfer only charges around $10 a banker's box. What a difference. Also for a very small extra fee, they'll let you watch the papers being shred on their very large industrial shredding machine on site. That alone is worth going with them. On top of all of this, their office staff was very professional on the phone and very friendly and kind in person. The building and site was clean and organized. Highly recommended and I would use them exclusively in the future.

They quote me a great price over the competitors. They…read morearrived on time and we pretty much were out in 30 mins (I have a studio and got most everything but a bed and desk prepped). Easy to work with and polite. On arrival there were a couple snags (on my part). I provided an alternate solution and they were happy to oblige. Would recommend.

I've used Power Moves probably 4-5 times in the last 6 years between myself and different family…read moremembers and every time they've been great

Hiring Cardinale to move us was a great decision. A crew picked up our stuff on Monday and…read moredelivered it on Tuesday. They were friendly and very efficient hard workers. The value for their service was unbeatable and very fair. We would recommend them to anyone who wants to make a move and not have to hassle with the details and sore backs. Highly recommend Cardionale.

The Cardinale Team arrived at the appointed times to pack and move me, worked efficiently, and came…read morein under budget. They communicated clearly, integrated me into the team on both the packing and moving jobs to ensure we were in synch on all the details, and never missed a beat. There were a few significant challenges on the move-in side to my 2nd story rental unit. Two 90" sofas were innovatively hoisted from the truck, up and over my balcony, through french doors, and into the living room...done and done. My dining room table includes two acrylic pedestals and a very heavy (and breakable) glass top. Crated and uncrated carefully, the crew took extra time and care to place the rug and assembled table precisely centered under the existing chandalier. As it would be difficult for me to make adjustments later, they far exceeded my expectation on this important (to me) task. I appreciated that my beds were set up, including bedding, all clothes in wardrobes were hung in the closets, and then those large boxes taken away. I was happy (and relieved) that my final cost came in slightly under estimate. I sensed that Leo and the team were carefully working on my behalf to reach this goal. I highly recommend Cardinale Moving & Storage. You guys are great from top to bottom!

South Bay Moving Systems overcharged us by over $4,000, violated their contractual delivery…read moreguarantee, charged for services we explicitly declined, and then completely ghosted us when we attempted to resolve the issues. We are now forced to dispute the charges through our credit card company and file complaints with federal regulators. What Went Wrong 1. Massive Billing Errors & Overcharges Original contract: $7,284.89 (later adjusted to $7,194.78 based on actual weight) They charged us $10,244.04 on July 25th - nearly $3,000 MORE than the entire contract amount Added an unauthorized $650 charge on July 27th for repacking services we explicitly declined via email Issued an incomplete refund of $6,509.08, leaving us overcharged by $1,575.18 They admitted to the billing errors but have not corrected them 2. Broken Delivery Guarantee Contract explicitly stated: "guaranteed delivery within 5-11 days from pickup." They delivered on day 12, forcing our family with two small children to sleep on air mattresses and eat takeout because we had no kitchen supplies. There was no apology, no compensation, and no accountability. 3. Complete Communication Breakdown Promised on pickup day (July 16th) that we'd receive delivery scheduling information Went completely silent between July 18-25 despite our calls As a family moving cross-country with small children, we had no idea when to expect our belongings Had to repeatedly call just to get vague "within 11 days" responses 4. Management Refuses to Respond After the billing disaster, I attempted to resolve directly with manager Justin Jenkins - who is the CEO's son. I have had to pro actively reach out to him every day for over two weeks and nothing has been. He promised to put me in touch with the CEO which has not happened. We are 2 months past the move and they still have our money. A friend in King City, CA asked if they should use Southbay for an upcoming move to OR and we told them no, and Id say the same to anyone looking at this review

We worked with Mario on project, owes my company a lot money. Keeping saying he will wire or…read moredeposit money but never does. Call him his staff every day never get update or payment schedule.

Great moving experience! Immanuel, Carlos, and Ivan were wonderful. They were very professional and…read morefriendly and made the moving process as seamless as possible. Immanuel constantly asked if I was satisfied with the process, if I had any questions, and if there were any things I wanted to change/fix. The communication was amazing, and I felt very comfortable the entire time. They finished my whole apartment + storage in a few hours. I've moved 3 times so far as a military member and this was by far the best moving experience!

Jamie A., Mundo, Rene and Miguel all worked very hars and very efficiently to move our belongings…read more They were very respectful in asking questions to make sure they were making things as smooth as possible. I would recommend this team/company to anyone moving.

We had a great experience with Peninsula Pack and Move. This was a challenging move with a…read moredifficult house to move out of and into, and the crew handled it professionally from start to finish. The team worked efficiently and packed the truck expertly--everything was secure, and nothing was broken or damaged, which really speaks to their care and experience. Toward the end of the move things did slow down a bit, but we were also coming up on nearly seven straight hours of work, so that was completely understandable. By the end, most of the large furniture items were placed inside the house as requested, and the majority of the boxes were left neatly in the garage, which will make unpacking fairly manageable. Overall, great service, strong work ethic, and a crew that clearly knows what they're doing. I would absolutely recommend Peninsula Pack and Move, especially for more complex moves.

I would NOT recommend this company! I was quoted $175 hourly for a 28' truck and 3 guys and a…read moreminimum of two hours. An additional $50 was disclosed after they showed up. The workers were not efficient with packing the truck, layering things, one layer deep and then taking an unpacked load. This happened not once but twice, stretching out the hourly rate they were making. They did not hook up my washer and dryer as I was told they would and they damaged two pieces of furniture without disclosing they had. We ended up having to rent a U-Haul truck for two more days to finish what they weren't able to finish and this was after we had already packed a PODS container to the max in our driveway. So the stuff they were responsible for moving was mainly furniture. This is not the first time I have moved a moving company in Monterey County and so I had an idea of approximate cost and time. This company milked the clock, costing me more than twice what the move cost the previous time. At one point while moving some furniture at my old place, one of the movers voiced that he had stolen a piece of candy from me. I didn't think it was any big deal and laughed it off, but it made me wonder why he would do that and if he had done it before. When I attempted to contact the owner, David, I left a message, letting him know that I had issues and wanted to talk to him and rather than calling me back, he text me to tell me that he was really busy and that he was able to text. I would assume that being a local company wanting to make a great name, he would've contacted me back to figure out what happened and how he could make things better. The lack of upfront communication carelessness, and the fact that they took advantage of the situation is unacceptable. I expected better. If I could leave zero stars, I would. The service provided on June 27, was not $2500 worth. Do NOT book this company.

We liked our experience with Shaka Movers. We had quite a few things not go according to plan up to…read morethe move, so when we had to change to a full day move instead of a quick just into a truck move, they were able and happy to accommodate. Thank you! Communication was easy, though sometimes took a couple hours to respond. Move day went fairly smoothly, and we were happy with the care taken to blanket and wrap items. The only disheartening thing was they really hesitated about moving our TV stand because it has glass shelves and is fragile. They didn't say "no" but just kept saying it's fragile and what do we want to do about it, and we were so stressed from the move we just said to not worry about it and we'd figure it out... So we ended up having to donate our TV stand because we had no way to move it. We'd still use them again and recommend them. Maybe just with fragile items have a game plan beforehand.

Very responsive and reasonably priced! Leo is very flexible and communicates well. They are part…read moreof a larger moving company so that put my mind at ease. Although I didn't end up using them due to my situation, they would have been my first choice. Thank you for believing in customer service....especially when others don't normally.