I'm leaving this review based on my experience with the general manager, K-Dee, rather than the…read moregrooming itself. My dog does have some anxiety, which I've always been upfront about, and I take steps to manage it responsibly. After returning to this groomer following a break, I was genuinely taken aback by the tone and attitude I was met with. K-Dee's communication came across as consistently negative, overly critical, and at times condescending. Instead of offering constructive feedback, her comments felt exaggerated and unnecessarily harsh, making the situation feel far more extreme than it actually was. At one point, she even told me it "wasn't smart" of me to bring my dog in the first time after giving her anxiety medication, which felt both inappropriate and unprofessional in how it was delivered. As a pet owner, I expect honest communication--but also professionalism, empathy, and respect. There is absolutely a way to discuss a dog's behavior in a calm and supportive manner without making a customer feel judged or unwelcome. Unfortunately, K-Dee's approach did the opposite and created an uncomfortable experience from the start. I was also told she could no longer see my dog, but I had already decided this would be our last visit due to how I was treated. Customer service and delivery matter just as much as the service itself, and that was clearly lacking here. I would recommend others consider how they want to be spoken to and treated before choosing this location.

Jarbas isn't just a dog groomer, he studied animal psychology and loves, understands and cares…read moreabout dogs like no other. We had tried many groomers before finding Jarbas and no one came even close to the care and attention this man gives each dog. Can he be expensive? Yes, but you get what you pay for and it's not cheap running a quality operation in Miami. Can he be rude? Totally, he's there to pamper your pets, not you. Our dogs were always so excited to go to Ipenema we ended up asking him to board them when we went on vacations, and he did. They loved him. My experience with Ipenema was long time ago (1995-2005). Just wanted to give some background and depth to Jarbas' business. The fact that he's still around in a fickle city like Miami after 30 years, speaks louder than any of these reviews can. Hope you're doing well J. From Spanky and Curly's dad.

We have been using this groomer for a few years now. And always been pleased. Our pups groomer went…read moreout of town for the summer, but they said we were in good hands. But that was not what happened. Their new groomer, who has already been let go did a really bad groom( if you call it that). We were told to come back and someone would redo the expensive grooming. That groomer told us she was too busy but said she did his paws and tried to fix his body...still not right. Trying to get a hold of the manager or owner for 2 weeks, but not hearing back. Very disappointed :(

I have a golden doodle, two years old, who has been getting groomed at Wolf gang the Falls since…read moreOctober 2025. I cannot recommend this place enough. Their groomers are fantastic, Alexis is my go to. My pup always leaves looking amazing and very happy and energetic as always. I think their prices are reasonable for everything that they do, especially for my golden doodle since they tend to get matted very easily. We definitely recommend!

Both doggies are looking perfect! Exactly what I asked for - Thank you, Kanu Pet…read more Looking so good

Products and grooming are great! Frozen food and treats…read morequality are are best. Thank you

This is my first time, but I will definitely recommend Lucy, very efficient, gentle and on time and…read moremost of all very loving. I have a shitzu and he was very well groomed, the inside of his ears were very well cleaned. Loved the service 10/10.

Is my first time for the grooming service with her, she really good stylist. She made my dog…read morelooking good. I would definitely recommend her to all of my friends.

We bring our corgi here for his regular grooming and they do a decent job compared to the other…read moreservice providers in the area. We only do a sanitary trim and nail trim, so we're not familiar with the shaving other reviews have mentioned. I'm usually pretty particular about the instructions. We only remove one star because his nails are regularly cut too short and he often bleeds while playing the days after a grooming.

was a loyal customer for 4 years, and sadly this is how it ended. The groomer herself is excellent…read more-- my dog always came out looking great -- but the business side left much to be desired. I was quoted $95 for my dog's grooming appointment. When I arrived to pick him up, I was charged $120 with no prior warning. The explanation? His size, knots in his fur, and a keratin treatment I never requested or approved -- none of which were communicated to me beforehand so I could decide. The person in charge also justified the price by saying other places charge $170, so $120 was a deal. That may be true, but it doesn't make it okay to add charges without telling the customer first. When I calmly said this might be my last visit, the person in charge responded rudely, saying they were moving soon so it didn't matter. After 4 years of loyalty, that response said everything. No pricing transparency, unauthorized add-ons, and zero respect for long-term customers. I would not recommend this place.

I've been bringing my dog to this salon for about 5 years, and unfortunately the experience has…read moregone downhill since the ownership/management changed in 2025. What used to be a reliable and professional place now feels completely careless and unprofessional. Over the past 6 months I've dealt with mixed-up appointments, an unfriendly attitude from the girl at the front desk, and multiple times getting my dog back with wet hair, knots still in his coat, and even small cuts around his ear. It's been disappointing to see the decline, but today's experience was the final straw. This morning I dropped my dog off at 8:20am for a BATH ONLY. I was told it would take about 3 hours, so I expected him to be ready around 11:20am. At 1pm I called to check in and was told they had fallen behind but he was on the table and they were "blow drying him now" and he'd be ready in about an hour (around 2pm). By 3pm I still hadn't heard anything, so I decided to just go there because there's no reason a blow dry should take two hours. When I arrived, the woman at the front desk had a bad attitude and immediately asked why I was there since no one had called me. She went to "check on him," but from where I was standing I could clearly see my dog sitting in a cage with his hair still half wet and no one working on him at all. Not only was I lied to earlier when they said they were working on him, but my dog had been sitting in a cage with wet hair for hours. Anyone who cares about dogs knows that leaving them like that can lead to ear infections and other issues. The best explanation I was given was that the person blow-drying him was "new," which does not excuse the lack of honesty, the poor communication, or the way my dog was handled. It's honestly sad because I supported this business for 5 years, but the service and professionalism have clearly deteriorated. I won't be bringing my dog back, and unfortunately, I can't recommend this place to anyone. If you value honesty, communication, and proper care for your pet, this is no longer the place it used to be.

ZERO STARS -- PLEASE DON'T BRING YOUR DOG HERE. I had the…read moreworst experience ever with this grooming salon, especially concerning my 6-year-old Goldendoodle. The day after her bath, she began limping and crying from her back paw. I checked her and found a cut on her skin, and within hours her paw became swollen and infected. I rushed her to the vet, and to date I've spent over $1,000 on treatment. Her nails were trimmed extremely short and dangerously narrow--so much so that the vet immediately asked, "Who did this??" He said whoever groomed her clearly did not know what they were doing. She ended up with a severe fungal infection, most likely from unsterilized tools used to trim or file her nails. Her paw became terribly swollen. She had to get an injection, antibiotics, antifungal shampoo, creams--you name it. She has been in pain for days, barely active, and it's taken a full week just to see slight improvement. Watching her suffer has been heartbreaking. What made the situation even worse is the lack of responsibility. I called the salon to explain everything, and was told the owner "wasn't available" but would call me back. That call never came. Not then, and not even after the severity of what I reported. For a business owner, that is unacceptable. And it's not just this visit. I brought both of my dogs--my Goldendoodle and my Labradoodle--and neither had their ears cleaned, their teeth brushed, or their anal glands done, even though these services were included. A month ago at a previous grooming appointment, my dogs' ears were also not cleaned and one of them didn't even have her nails buffed, which I mentioned to them at the time. To top off the chaos, when I arrived to pick up my dog, they almost handed me someone else's dog first. That alone tells you how disorganized they are. The staff told me they take in "around 50 dogs a day" (which is shocking) and tried to excuse the situation by saying the dog before mine "could have been sick." Completely unprofessional responses from start to finish. And once again--the owner NEVER called me back. For the price they charge, you expect safety, cleanliness, and trained professionals. Instead, my dog suffered a painful infection that could have been prevented with basic hygiene and proper grooming skills. If the owner truly cared, they would refund the bath and take responsibility for the vet bills caused by their negligence. Pet owners deserve better--and so do our pets. I will be sharing this experience on every platform I can because situations like this must stop. Our pets can't speak, but their pain speaks for them. BE CAREFUL

My boyfriend recently started taking our pet here, and we've been so happy with the experience…read more The service is amazing staff is incredibly kind and keeps you updated throughout the entire grooming process. They even send videos and photos so you can see how your pet is coming along, which I really appreciate.The place itself is super nice, chic, and very clean. And most importantly, my baby Coco always comes out looking absolutely amazing.

My husband was the one that took our Australian Shepherd so I can't say anything about the inside…read moreor customer service. But they did send videos to my husband of the work they were doing on her, how well she was behaving through her bath, and how sweet she was being. She was shedding so much before we took her and when she came back she looked 2 lbs lighter! Wow! They did a really good job on her. She smelled fantastic too. And you can tell that they washed her really good because she smelled clean for over a week. I highly recommend them.

My son wanted to stop at the Target for something specific, but before going there we stopped here…read moreto browse. They have a decent selection of everything pets. The live animals are towards the back left. Ours back home usually has them near the front. The covered parking area had plenty of parking near this store.

I made an appointment and took my dog to Petsmart for a nail trim. The groomer was patient and…read morepolite. The service was fast.