Apparently the facility started a new database today and changed their name. They are now called…read moreIllinois Bone & Joint Institute so information had to be re-entered. Not a big deal and not even time consuming. The disappointing issue was after 3 years of returned visits to Dr. Miller, the only advise he had for me was "let's put a different bandage on it (literally and figuratively) and watch it" and purchase a wider shoe." Seriously? My toe is sending shooting pain across my foot and up my ankle. Apparently speaking louder to me will make me believe the pain in the toe is not the issue. Very unproductive visit, so after 3 years of co-pays I am seeking a 2nd opinion elsewhere.

I came for an MRI of my lumbar spine…read more The front desk and MRI tech were very pleasant. I was offered coffee, tea, and water. They didn't keep me waiting, and the MRI was completed in about 40 minutes. I was also able to request a CD of the images.

Dr. Parrilli is great, easy to speak to, and is thorough. Same day appointments also a plus…read more His techs are young but are very friendly while they move you thru the rooms for treatments. Unfortunately, the office staff are absolutely terrible. On my first visit, the women were having a loud personal conversation thru the walls. One sat at the reception desk, the other in her office, and they just went on and on about their personal problems. The front desk woman was in training and when I asked questions about my care, she told me she didn't know. On my second visit, her trainer was present so I followed up with my questions thinking she'd have the answers. They both gave me attitude as if I was inconveniencing them for asking. Of course, neither of them would provide me much help. So aggravating, rude, and unprofessional. Same experience as all other reviews, they recommended that I come 2x per week. When they were pushing to schedule the following week's appointments, I decided to hold off until I received my first round of bills. Glad I did and also decided not to return. The treatment costs add up fast and it's definitely not worth dealing with the office staff.

I had a very good experience at this podiatrist office. About 10 or so years ago i had a toenail…read moreproblem that i thought was too far gone that it couldn't be cured 100% , but Dr Parrilli did an awesome job of treating me and my nail ended up recovering 100% of the way - he was also very nice and patient with the care as well. there are also great staff members and associate doctors here too - would highly recommend if you are in need of a podiatrist.

I am a middle aged woman who was starting to really feel the effects of my age. My primary wanted…read moreto put me on prozac when I brought up HRT, and I knew that was not the answer for me. Luckily, I had a friend who was a patient at Dr. Wright's office and recommended I call to check them out. I made sure they were covered by my insurance plan first, and made an appointment. The initial appointment is very thorough, I had a pap, ultrasound, ans testing, and bloodwork done. They made sure my insurance covered it all before I stepped through the door. My consult with the nurse practitioner, Yolanda, was nothing short of amazing! She was personable, smart, funny, and really made sure I understood my options. She's been treating me for the past 6 months, and I feel so much better! I am back to my old self, and feel like a veil that I had been living under has been lifted! No more hip pain, my hair loss has stopped, and I feel energetic and can sleep again. The office is very fancy by my standards. You're offered a beverage when you check in, there's a beverage station in the waiting area, and they offer snacks after the blood draws. Everyone that I've encountered at the office has been so pleasant and I am so thankful to have found this practice. It's been life changing, and I am always recommending it to women my age who are feeling the negative effects of aging.

Same as others with the billing department. I've been going for years and for the past 7 visits I…read moreget calls prior to my appointment telling me I owe $300+, but my insurance covers all except my copay. I refuse to pay each time their "estimated " cost and miraculously I don't end up paying because my insurance covered it like I've said countless times. I have spoken to Joe the director of billing he's rude and argumentative and does t give a clear explanation. It comes off like he's trying to run some fraud with billing. Please beware before you are paying estimated costs. They conveniently never told me the onetime I paid it that my insurance paid it and I had to argue with Joe for my refund. Always let your insurance go through first before you give a dime to this place.

Dr. Shah is so knowledgeable and takes his time to know his patients personally. They have done…read morewonders for my posture and health. My neck was in bad shape and is now back to a healthy curve. Highly recommend!

Dr Shah completely relieved my next issues. He is very competent…read more Staff is great too

This is the worst place you could choose for immediate care. I went in for complications related to…read morean upper respiratory infection. I asked for a good faith estimate of the cost and did not get one. The doctor did not even look at my nose, mouth or throat and had me wear a mask the whole time as did he. He did not provide any diagnosis, treatment or tests. He did not provide any recommendations except to go to the ER. I could have had the same conversation with the homeless guy and it would have been more helpful. I would not trust them ever again and I will never return. I implore you all to go anywhere else for your healthcare needs. They allow multiple people to charge you and the bills rack up quickly as in more than $60 per minute. AVOID!

As hard as it is to type a review with a broken finger- go me- I must because this is a great…read moreurgent care center. Both times I went (2011 hasn't been a very lucky year so far for me) I was greeted not only by the modern decor but friendly faces and warm atmosphere. Very clean, spread out and comfortable waiting area. It almost looks like a bank lobby. The last thing you want at an urgent care is to feel quarantined next to 50 other people sneezing on you. Very professional and fun doctors that don't have you feeling like a hypochondriac because they really listen and don't judge. Each time I had close to no wait and was in and out. This being the kind of place where patience is at slim to none upon walking in, they understand and get it right.

Dr. Frahm provides a progressive practice that allows the patient to be part of their own medical…read moreplan. I feel in such great hands with Dr. Frahm and cannot recommend him enough.

3 appts cancelled by this organization----for the following reasons: No supplies to provide…read moreshot--was notified at 9:10 am on voice mail for 9:30am appt---already had driven to location----#2 Morning notification no doctor to administer shot--appointment cancelled--------#3 Cancelled appointment Dr. "sick" no one to administer shot of Hyalgen------ Appointments all cancelled in the last 4 weeks....administration seems to be in total upheaval-------an absolute organizational disaster.

From tables that didn't hold pressure and sank to rusty hinges on the pivot points a bad…read moreexperience, they also had trouble with muscle stimulation machine , one visit they had to bring 3 machines over before finding one that works, then the final straw was not listening I talked to the therapist about pain and swelling that I had but he insisted on going for a full 90 degree bend even mentioned how some people can get to 120, I told him with the bruising and the swelling that the 75 degrees was all I was able to do and that I'm not supposed to go over 90 degrees..... well he pushed and bent I said thats pretty bad and he pushed again...... I got home and iced but needless to say my knee swelled up to the size of 16in softball I had one more visit explained what happened but realized this wasn't the place for me and canceled the rest of my sessions after talking to my Orthopedic Doctor. There were a couple of good therapist there but unfortunately you don't get to pick you are just scheduled and from one not listening to one being 15-20min late I realized that 2 good ones out of the 5 I seen makes a bad experience and that this place wasn't for me

It is okay. But most employees do not do their best. The least they do the better. You got to…read moretell them where to massage you. I would probably find a different business. They have the equipment but you tell if they can use a tool because you KNOW it will work for you. But they tell you some excuses why they do not want to use the tool.

I've had sinus problems most of my life. I've been to three different ENTs over the last twenty…read moreyears, and they all did the same thing: stuck an endoscope up my nose, looked around for 30 seconds, then shrugged and told me to keep using Flonase. On my very first visit to Girgis, Dr. Sam spent more than an hour with me. He ordered a CT scan and a full blood panel (turns out I had a deviated septum and low antibody levels for several strains of pneumococcal bacteria, which no doctor had ever told me, or even tested for). Eventually, when we had the results, he patiently went over everything in detail, and recommended surgery. The surgery itself was very smooth and the recovery was straightforward. Two months later, it has been LIFE-CHANGING. I am breathing better and sleeping better. Before the surgery, I generally needed an antihistamine, a decongestant, and a nasal spray every day. I have not taken any of them--not even once--since the surgery. During the entire process, the whole staff--Dr. Sam, the nurses, the receptionists, and the billing department--were kind, patient, and always available to answer questions. Do not waste time going somewhere else. This is the best ENT you will find in the area.

Last visit here was a quick time, and they needed to burn off some blood vessels inside my nose. I…read morewas charged as a surgery, WOW, an eye opener. All was good until they submitted for payment before they sent a bill, we have the funds and not sure why they processed payment on MLK day, a federal holiday.