The BEST pediatrician! Office staff is so nice. Dr Saul truly cares about his clients and he's…read morealways available. He has so much knowledge and I fully trust him.

I love Dr. Saul. Like other reviewers, he really does care. My kiddo went to the hospital, and Dr…read more Saul came to visit us to see if everything was OK like??? What??? One time, I had a concern about something but didn't necessarily need an appointment for it, and he called me later that day to talk about it. I don't feel awkward asking him questions. Now, sometimes he does work fast, BUT if you have any questions, he is happy to answer them. Now, a lot of the time, there is a wait. One time, I had a 10:30am appt and didn't leave till 12:30pm. Other times have been fast, though. I feel like the front staff are generally nice. All in all I'd say Dr. Saul is worth it.

Both my husband and I are medical professionals. We are obsessed with Dr. Vasko. He is a legend.read more

I was very impressed with Dr. Vasko and am looking forward to him continuing to be my 3 childrens'…read morepediatrician. He gives evidence-based advice and appears to be genuinely interested in continuing to learn more about medicine. He explained the reason for his suggestions and comments with an appropriate amount of detail and even drew a diagram of the airway to help explain asthma. He was very thorough with his checkup and was responsive over the MyChart UCLA website for ordering prescriptions. He also shared info about how to use an inhaler with a spacer via a link in MyChart, which is helpful, as well. He also worked well with my kids.

We love Coastal Kids Thousand Oaks!…read more Having a neurodivergent and medically complex child can often overwhelm the medical community, which is incredibly disheartening. It has become increasingly difficult to find providers who will truly take the time to listen and problem-solve rather than categorize patients based on diagnosis. Too often, families are sent on their way with little guidance and the hope that things will somehow work out. Out of the 60+ doctors we have seen during my child's 15 years, we can count on one hand the providers who didn't treat us like just another number. We feel very fortunate to have found Dr. Chi, first through Los Robles Pediatrics and now at Coastal Kids. While our medical journey has been challenging, Dr. Chi has remained professional, compassionate, and incredibly dedicated. She consistently goes above and beyond to ensure my child feels seen and heard, which is rare these days. If she doesn't immediately have an answer, she takes the time to research and always follows up with one. Her guidance has been instrumental in helping us find specialists for my child's complex diagnoses. We were also thrilled when the office transitioned to Coastal Kids. As ocean lovers, we absolutely love the nautical-themed office. The environment is clean, welcoming, and well organized, and we especially appreciate the separate entrances for well and sick patients. The entire front office staff has been wonderful. They recognize and greet my child by name every time we come in, and they always respond when we reach out. The appointment text reminders are also very helpful. Over the years, my child has grown increasingly anxious about medical appointments and has struggled to trust the healthcare system. This office has helped restore some of that faith. We are incredibly grateful for everything they have done for our family.

Don't bother coming here. They make you wait 30+ to see a doctor and then and additioanl 30+min to…read moreget vaccines. They charge a lot for a 10min visit with a doctor plus 1 hour wait. They used to be good when it was Community Pediatrics. Ever since getting acquired by Coastal Kids it's been horrible service.

Dr Kawasaki is the absolute best pediatrician - she is a great listener and truly cares about her…read morepatients. She's super smart - but humble and approachable. There are few western doctors that thoroughly take into account things like diet and lifestyle and Kawasaki always made me feel like her advice was sound and THOROUGH. She knows so much about all the things and stays current by reading a ton constantly...she's seriously always learning the latest news in children's health. Sadly we moved away and I am trying to find a new amazing doctor for my daughter. I can't find anyone that compares. So here I am, wishing her well and hoping YOU can wish me luck...in finding a replacement!

Absolutely wonderful. We LOVE and adore Dr. Saul. He is old school and knowledgeable. We opted…read moreafter getting a recommendation from others for Rolling Oaks when I was pregnant and will definitely be staying with their office moving forward. 10/10 have Dr. Saul check on your new baby and a bonus- they're open on the weekend

The frustration with this doctor's office is more with the administrative staff than the doctors…read morethemselves. They do not care about customer service, convenience, or urgency. For them, it's clearly all about them and not the patient. Several times in the past we have needed prescriptions refilled and they have been delayed and delayed. Today I called to get a quick signature on a sports physical form and they told me I needed 14 days to process it even though they have all of the records in their system... They tried to tell me that it would take days for them to get the nurses to fill out the forms and then to have the doctor sign it. They don't care about helping the patient who is paying their salary, they are worried about doing things according to their system. Very bureaucratic. Probably a lot of government aid coming into this practice. 4 stars for docs, 1 star for admin. 2 stars for overall office vibe.

We are new to the area and decided to try Coastal Kids in Moorpark. While the pediatricians we've…read moremet have been great..kind, thorough, and attentive. The front office experience has been the complete opposite. In my interactions, the office staff has been consistently rude and dismissive over the phone & in person. It genuinely feels as though they dislike their jobs, and that attitude shows in the way they treat families. It's really disappointing, because the doctors themselves are wonderful, but the atmosphere created by the front desk is incredibly frustrating.

I have been coming here for four years and Dr. Marshall has always provided quality care for all of…read moremy kids. The visits do not feel rushed and he really takes the time to educate parents. He builds patient rapport even though it's an urgent care and really wish he could be our primary physician.

We have been here twice with our 7 month old. The dr. Has always been great and taken his time with…read moreus. However, the front desk ladies are rude, very dismissive, no sense of urgency whatsoever. They need to re evaluate who they hired.

I called Oak Park Pediatrics to schedule an appointment for my 4-year-old daughter, who has an ear…read moreinfection. Barbara told me that since we're new patients, we'd need to commit to switching our clinic to them, otherwise they wouldn't see her. I explained that we can't decide to change clinics before ever having a visit or meeting the doctors, this is not obvious to me. She showed no interest in helping and rushed to hang up. This makes me question their priorities: are they here to help sick children, or just to sign up new patients? A 4-year-old with an ear infection was turned away because I couldn't promise loyalty to a clinic I've never even visited. It also shows what kind of person is answering the phone when you need help most, and that's exactly the moment a practice should be showing compassion, not indifference. This interaction says a lot about the values this practice operates with.

Booked an appointment with Dr Andrews on recommendation--got a prescription for a compound for my…read moreson's eczema. Healed his skin beautifully. Fast forward 6 yrs later and his eczema is flaring up. Called this office just to see if I could get the prescription re written. It was an emergency and I called to see if it were possible. The receptionist has this tone--like my questions were obvious or stupid. Not a good look We don't need negative energy. Dr Andrew was great but this gal that answered the phone needs some sunshine. SMH.

I took my daughter to see Dr. Caputo for evaluation of joint pain. From a technical standpoint, I…read morehave no concerns with Dr. Caputo's clinical knowledge or medical skills. Unfortunately, the interpersonal aspect of the visit was deeply disappointing. Throughout the appointment, Dr. Caputo was consistently condescending and belittling toward my daughter. During discussions about medication dosing, she made multiple comments that amounted to weight shaming--on three separate occasions--which were unnecessary and hurtful. The impact of this interaction was significant. My daughter left the appointment visibly upset and felt so uncomfortable that she does not want to return for follow‑up care or proceed with the recommended treatment plan. This experience showed a serious lack of professionalism, empathy, and respect for a patient, especially an adolescent who is at a highly impressionable age. On a positive note, the front desk staff and medical assistants were all amazing and made the intake and discharge process smooth and pleasant.

My wife had told me how ridiculously long the wait would be (even by doctor's standards)…read more We were sat in the room for 45 minutes (after a 30 minute initial wait), with zero interaction from staff. No one said, "the doctor will be in shortly." I actually thought maybe we were supposed leave after the X Rays. I was irritated with the wait, but it got "better". My daughter wears a brace, and it has been recommended that she wear it for 18 hours a day. The doctor asks if she is wearing it to school, and my daughter says no. Then she proceeds to tell me 4 different times how important it is to "get the hours in". Making assumptions about our morning and afternoon routine. We have a 5 minute drive to and from school, and she's in school for 6 hours. From other reviews it looks like she's one of the only options in the area. I would rather sit in my car, in traffic for an hour and a half, and have a 20-30 minute wait, than wait 2 hours for a 5 minute condescending opinion from a doctor who makes assumptions.