I spoke to Michaela for two days I was applying to rent a living room set and a Nintendo switch or…read moregaming laptop I was torn between one of the two but I knew I was definitely going to pick one of them I gave her all my references and did everything needed b to be eligible for it and I know for sure all my references gave a good reference because they all called me after and told me including my landlord and BOSS / Wife's boss aswell my income is on point and there's no reason why I should have a problem yet I have a problem Michaela on the first original call Told me that whatever renter center was offering me she could cut in half because she has a lot of promotions which led me to push Rent-A-Center away and decide to go with them or at least I thought I was going to so through two days I got all the information I needed for them and spoke to them on the phone several times she told me that she had to order the Nintendo switch for Friday and we were going to come in and pick a living room set today So I was literally just about to leave my house and go down there and pick up the living room set and I want to know how much money I need to bring with me for the first payment which I originally thought would've been $25 each like it says on the website Michaela tells me that I'm not eligible for that payment and I need to pay full price for the Nintendo switch but for the living room said I can pay $25 I said all right let's get the gaming laptop then since it's not an online order thinking it should just be $25 then and she says hold on a second and comes back and says I have to pay full price for that as well LOL reminded her of her comment in the beginning when I first talked and said what she told me about cutting Rent-A-Center's deal and a half and she said I didn't say that and then I re-asked her the question and said you sure you didn't say that and she said I did but that's not what I meant began stuttering her words and not making any sense out of anger I said A few choice of words that may have been inappropriate none of which were name calling she told me not to swear at her and I said go F yourself because she just wasted my time talking to days and calling six references Work and all that when I could've just went with rent a center yesterday it's very unprofessional and not how I wanted to spend my two days for no reason and getting my daughter completely dressed ready to walk down it was just in a pointless pointless phone calls and plans this lady needs to get her act together and learn how to run a business I'm not sure who her bosses but maybe he'll see this and reprimand her actions I will not be dealing with this company ever again

If I could a ZERO star review I would. Aaron's Pittsfield office has some straight up stalking…read morepolicies. I made a payment, on time- after I got home from work and well before midnight, and the VERY NEXT MORNING they were at my house trying to take my machines. I called the office and got some BS about it not posting until the next morning thus making it so they didn't see that it was made. The next month, SAME THING. I called their corporate office on the 3rd month to make sure they stopped that since I had to make a promise payment - literally pushing the due dates by two days to have it on my payday and sure as shit I saw them on my security cam. I called corporate back and they got the manager on 3way and he denied any culpability for what his staff was doing. I just made my payment, on time, BEFORE THEY EVEN CLOSE. I hope their scummy looking staff don't show up again tomorrow. If I had the money to pay them off faster I would. I was desperate for a washer and dryer but between the fees and the harassment it definitely was not worth it. I could have bought the machines twice over now if I just saved my money for a few months instead and NEVER EVEN ENTERED THE LEASE AGREEMENT.

BJs cannot keep product that they carry in stock. There are customarily big gaping holes in their…read morecoolers and on their shelves. I have never seen a store so poorly run. I asked when the grass fed ground beef would be back in stock (big hole in the meat cooler for two weeks in a row) and was told by the meat lady that they never know when the grass fed ground beef is going to arrive. That it shows up randomly and they cannot control the quantity or timing. Yeah okay. The store is also in need of a cleaning. When Costco opens in Albany, I think I may be done with BJs.

The store has what I need every time I visit. A nice break from the really huge stores that get…read moreovercrowded and carry far too many items and sizes.