1. Schindler Elevators & Escalators in Hartford

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    Rocky Hill, CT

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    Schindler Elevators & Escalators in Hartford

    1.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    1.5
    (74 reviews)

    I see a lot of bad reviews on here and I cant speak for that because I don't live there but I can…read morespeak on what I've seen and done from my viewing. Everyone I met that works there was super personable and friendly. I feel that the only explanation for the reviews being bad on here, is that the owner is spreading its staff too thin.. The reason I believe that is because managers and front desk workers can only do so much. I'm in the business and you can only work with what you are given. I don't even live there and they did something for me they were not required to do and didn't have to do. Doing that while I could tell they were swamped with work, the manager Melisa, as well as Isabella who I was speaking with too was able to help me figure out my license was there and find a way to mail it back to me right that very second rather than waiting until after the holiday weekend all while answering the phones non stop rings and answering people's questions in person I could overhear a bit. So for all of them to be able to multitask to that level is proof they are amazing at their jobs. To me they seem overworked and underpaid. I hope the owner of the business sees this (and isn't offended) because they have great staff and I hope they know it and I can't express enough how nice Jodi was at the front desk who gave us the tour, Isabella and the manager Melisa. I know there are bad reviews on here but I would love to live here and I hope we will be able to. But regardless I will never forget the kind gesture done for me today and it's always nice to just help eachother these days as we the little people are all scrambling for a place to live since the govt messed up the economy.

    DO NOT MOVE HERE…read more Management regularly gives short notice for entry (often less than 24 hours) and then doesn't show up as scheduled, sometimes appearing days later without warning. They are nearly impossible to reach by phone; calls are usually routed to third-party customer service that can't resolve issues and promises follow-ups that never happen. Rent increases with every renewal, yet ongoing maintenance issues are rarely addressed. There is widespread mold throughout common areas and units. Essential systems frequently break, including elevators, heat, AC, and laundry machines. The building infrastructure is extremely outdated, and failures are often blamed on the age of the property rather than properly fixed. The carport has severe structural damage, is now condemned, and has caused falling debris and pipe damage--yet residents are still charged $75 per parking spot. Snow removal is inconsistent, sometimes making it impossible to leave for work. Mail and packages are frequently stolen due to poor security. Trash chutes regularly overflow. Laundry costs have increased multiple times (now ~$3.90 per load), but machines are inefficient and often require multiple cycles. Elevators have been out of service for weeks at a time and continue to break down. Most recently, large portions of the property have been without water for over a week. Residents were given conflicting information, encouraged to stay instead of using hotels, and then left without updates or reliable communication. Overall, the property appears too old and poorly managed to be properly maintained, and residents consistently bear the consequences. There are many more issues, but this should be enough to strongly encourage anyone considering this property to take existing reviews seriously. I wish we had.

    Schindler Elevators & Escalators in Hartford - elevatorservices - Updated July 2026

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