The sandwich I ordered was completely wrong, manager was so rude and refused to fix it or refund me. The staff just sat there and didn't say a word. The establishment smells like they don't ever clean their restrooms. I'll never go back. read more

Cook your bread until it's toasty as opposed to raw. Put a friendly employee at the counter as opposed to an uninviting seated person.

Love this place. The food and service is always great. The manager is a good guy if you give him a chance. He's a foreigner and I'm sure he has put up with plenty of crap from local people. I've been going here for several years now and I love it. read more

Orders roast beef and cheese, got ham and cheese. Was in a hurry, no time to wait for another to be made.

I absolutely love Schlotzsky's with one exception. Since the whole Covid pandemic, they've started closing at 3:00 pm. I was pretty disappointed when I wanted an original sandwich for dinner and they were already closed. Otherwise the atmosphere is laid back and everyone was friendly. Please put your hours back like they were BEFORE this horrible pandemic began. Some of us would like to get back to normal. read more

I went thru the drive thru so I'm not sure about dining in, but I have to admit their sandwiches taste way better than some other locations, my only complaint is that they close too early. read more

The reason it probably smells when you walk in is because the toilets don't flush & there is no water coming out of the sink faucet. When I brought it to the cashiers attention, she said, "yeah, we've been having problems with that" read more

The service at this location is awful. I was on my way home and stopped here to grab a sandwich to eat on the road. First the woman at the drive through couldn't hear me and asked me to pull up to the window. No problem, except when I pulled up they tired to give me someone else's food. I ordered a Pastrime and Swiss and asked if they had anything other then chip as a side. I was told no and given atotal. I was never asked if I wanted a drink or anything else. The woman in the drive thru window then proceeded to complain about her boss to me. When my sandwich was finally done I left. I discovered a few miles down the road I was given the wrong food. I ended up throwing it out and stopping else where. read more

We love eating here. The staff are friendly and really work hard to make people feel at home. They just opened up their dining in area to 25 percent open. But hey they keep the place clean and work hard to get us food quickly. Great tasting. And hey try their cookies and cinnamon rolls. Fresh baked buns everyday. read more

Waited over 10 min with nobody in front of me to order. Placed our order finally just to find out one of the sandwiches was totally wrong. Ok mistakes happen so I go in to get it corrected. They bring me the "corrected" sandwich which was still wrong! Two of the employees didn't speak English so they had to call Carol over. I politely explained the situation. Carol said I didn't hear you say bacon cheese bun (which I clearly did say). She also said she usually reads the order back but didn't. By this time I was like ok just fix my sandwich. 3rd time is a charm right? NO! Carol was so rude! She said for me to get the bacon cheddar bun (which I originally ordered!) I'd have to pay the .70 cents extra! I was floored! 3x and my sandwich is still messed up and you want to charge me more?????? Absolutely will NOT be bk to this location. read more

Great sandwiches, friendly people. You have to live the fresh sourdough bread. Open early at 10:30. Pretty fast. What more could you want?

I've been eating here regularly for years. Highly recommend! Great food. Helpful staff! Predictable EXCELLENCE every visit!

NEEDS COVERED OREDER STATION!!!! I cannot stress this enough!!! If it's raining; DON'T come here, the order people are polite but slow, especially when your car is filling with rain. Also, some shade in the summer so you can see the order screen would help. read more

Worst customer service EVER!!! Called and placed an order for the large original tray and emphasized 3 times just like its listed on the website. Went to pick it up and the guy starts raising his voice telling me I ordered all original. I said no it's called the original tray and I asked that sandwiches be made the same as listed on the website. He say well next time order them with each name. He did redo my order, but walked off after he gave me my order and never said another word, even after I said thank you and just spent over $100 in his store. NEVER going back, so RUDE. I will go to the one in Princeton!!! read more

The location on Wesley Street In Greenville, TX is horrible! So much so that I wont even go there to take advantage of an offer i have for a free sandwich. I placed an order for a corporate lunch and don't know where to begin with all that was wrong. The sanwiches had little to no meat, they were soggy as if they had sat out forever, and they were cold. I ordered two gallons of tea and 12 canned sodas with 3 beverage services (each beverage service includes cups, a bag of ice, straws and condiments for the tea) I ony received one bag of ice despite paying for three, 12 cups, 8 straws, 3 sweet and low, 6 stevia packets, and 4 lemon juice packets. I wish I had known all of this before providing such a generous tip. I will NEVER order from them again and I will advise all of the other admins at our company against it as well. read more

Owner is a total jerk. Stands and watches over his employees like The Godfather, yet doesn't lift a finger to help, even during rush hour. Isn't aware of a gluten allergy. Isn't able to charge for "one slice of turkey " because there isn't a button for it. Took our business to nearby Chik-Fil-A. read more

I have always loved the Schlotzsky's original. It is all I ever order and it is always consistent, as is the service at every location. Except this one. I have been multiple times with the same experience. Half the sandwich I get at any other location, and some guy dressed like a manager treating his employees and customers like garbage. I still enjoy my original just not at this location. read more

Went to Schlotzsky's in Greenville on our way to visit friends. My daughter and I ordered the Kale salad and was very unhappy with the way the salad tasted. I could not taste anything except spinach. Anyhow, the man at the counter was happy to give us a different salad, but the manager refused to allow this. He was VERY rude. We threw our salads out and only my son who ordered a sandwich ate. $30 wasted. Satisfaction NOT guaranteed at this location. Avoid. read more

I just moved to the area from Austin where I would eat at Schlotzky's at least once a week. The food was overall bad. The salad did not taste fresh and the chicken was soggy. The sandwich had the smallest amount of cold cuts on it I have ever seen. read more

I had the Pick 2, a half garden salad and half turkey avocado wrap. The salad was delicious. The wrap was just okay. There was a lot of smushed avocado in it...a lot. The dining room was FREEZING. The staff was friendly and the dining room was clean. read more

This is a decent place for lunch. They have a good selection of Subs & pizzas. Service is quick.

Very friendly staff and you cannot beat the ham & cheese original style! Highly recommended

Today at this Greenville Schlotzsky's was the WORST customer service I have ever received at ANY fast food restaurant! He handed me the receipt and said "sign!". Then handed my card back and said "card!" Then when my food was ready he handed it out to me and said "Food!" Very very hateful young man!!! Went in to speak to manager I hope it helps! Not sure if I will be back to find out. read more

Slowest service, no body in side, 3 cars in drive through line and it took 15 minutes to get our food. Ridiculous

Great foood love it. 10 out of 10 would recommend it anyone a little expensive but worth it.

Wanted a salad & healthy options for dressing, nope only one dressing under 300 calories. They need more low cal options very aggravating when all you want is a low cal salad. & they are priced way too high! Clean inside, line was slow but the girl was nice. Not very knowledgable of the menu choices but oh well. Fast food I guess I shouldn't have high expectations. read more

My husband and I were on our way home and I really needed some food. We first tried the drive-thru since there were only two other cars in line. 2 minutes into us sitting in line (not the person actually at the speaker - who knows how long they sat there) someone finally answers and says "I'll take your order whenever you're ready". They order in 30 seconds and the next car pulls up. We waited another 5 MINUTES and nobody took the next order. I was shocked! We finally decided to just run inside. I asked the person at the front, who I believe was the manager, if their drive-thru was working. He looked perplexed and said it was, then casually asked the multiple people in the drive-thru area if it was working. They all just stood there and stared at him. He hardly seemed apologetic, but we got our order very fast. However, when I open the bag, my "oven baked wrap" was the messiest thing I've ever seen and was freezing cold. That was my last visit to a Schlotzsky's. read more

Wow never in my life been so humiliated!! I ordered a pizza with extra sauce so the indian guy charged me extra $1.00 which is fine but other places never charge and then he forgot to give me my drink so I asked for a cup and he went off on me! Saying you need to pay not free. His English is so bad and I did pay its on my receipt and then he tells me he gave it to me and I was hiding the drink! Seriously!!! I told him to look at your camera footage since he has 10 cameras at the place as if someone is going to steal something! I wait and wait for about 10 mins he comes back and threw a cup at me!! And then the lady who is also Indian come out and throws my food on the tray about 6 inches from the table everyone was looking at me and felt so humiliated I just got up and left and the guy mumbled something to me as I walked pass the counter to the door I didn't even turn back to look at him no point in wasting time read more

Just a cool place to go and get a great sandwich. Anyway way you want it. A nice change from subway. Will always go back They don't have a place where I live so sometimes we drive over there. Richard W. read more

We went in for lunch while in town junk shopping. We hadn't been to Schlotzsky's in quite a while, so we decided to give it a new try. What a joy. The staff was friendly, the service was fast, and the sandwiches (originals) were just the way we remembered. Stop in for a smile and a good meal. read more

rudest owner ever! he will scold you in front of other customers present. insulted my wife and me. we simply asked what comes in the fiesta sandwich, and asked not to have the onions inside since my wife hates onions.. all of sudden he goes why do you want that sandwich why you make complicated you asked what is inside i tell you and now you dont want onions inside.. i was shocked why he yelled so loud. i told him what is your problem and asked to see the manager, he then said i am owner dont come back here if you not want to order. we were in complete shock and so was the people behind us. we just walked away and so did the people behind us. never in my life have been insulted like this! read more