So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

My husband and I were walking to US Bank Stadium and grabbed a ride. Very professional and…read morecourteous, highly recommend.

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

I would not recommend Executive Transportation as they failed to deliver on all basic service…read morecommitments and expectations. I booked round-trip transportation with Executive Transportation for my father from his residence to the airport and included the additional cost of meet and greet where the driver was to be at the airport waiting for my father at the luggage terminal with a sign on the return trip. Executive transportation failed to deliver on all basic service commitments and expectations for both trips. INITIAL PICK UP: Executive transportation showed up 20 minutes late to the contracted pickup time without calling to advise they were running late. I had to call the company who stated they were unaware their driver was running late, stated they would check with the driver and call me back. The company called me back and confirmed the driver was running late but was in route to the pick up location and picked up my father 20 minutes late. RETURN TRIP: On the return trip, my father was not greeted at the baggage terminal by the driver as contracted. After my father retrieved his luggage and was looking around for the driver, he received a call from Executive Transportation that the driver was running 30 minutes late, had locked themselves out of the car, but were on their way. I called Executive Transportation to express my dissatisfaction on their repeated service level failures. The employee stated they would have Rob, the owner call me to make it right. An hour later, Rob did call me, was not aware of the first incident where his driver was 20 minutes late to the initial pick up and stated that, on the pick up, his driver had locked themselves out of the car, causing the delay. I informed Rob that I expected to be reimbursed for the Meet and Greet premium charge as well as reimbursement for the two service level failures. Rob stated that he would investigate, as it was a Saturday, he was not in the office, but promised to call me back on a Monday when he returned to the office. Rob never called me on Monday as promised, the third service level failure by Executive Transportation. I would not recommend Executive Transportation as they failed to deliver on all basic service commitments and expectations.

Not to be confused with Music Video Tits & Ass, which is way more prevalent than these buses, these…read moredays. Although I don't think they film too many of those in the Mini Apples, because the models would freeze to death, as would the shirtless or scantily clad rappers. From not being covered in enough wrappers, you might say. This is one of the few bus services that I actually relied on once in my life because I was stupid enough to come to Minneapolis without a car a very long time ago - so I take the bus at about lunch time up to the village of Hilltop and back and then a couple other buses to other locations in the area over subsequent days. And I like it because I'm a kid and it's exciting. But yeah. It wasn't great. They're not awful and they're not great. Nowhere near as nice as the buses in England though. They are a bit neglected, and I guess when buses have to run to through this much incredible snow and Siberian temperatures then you're glad that they just exist and and they don't break down.

horrible experience!!! I waited at the airport for them and instead of picking anyone up, they…read moredrove by without stopping!! If you plan on using a shuttle or transit from the airport, do NOT use MVTA!!! I called the customer service department and they said I could either catch a light rail and maybe make the bus at Mall of America, or wait another 2 hours for the bus to come back to the airport. Unprofessional, Inconsiderate, and bad at their jobs is how I would describe the people that work at this company.

Fantastic experience all around! Bus was on time, communication was excellent, friendly and…read moreprofessional staff. We will book with them again for sure!

I booked Party Bus MN for transportation on my bachelorette party. After seeing photos and…read morechatting to the friendly staff we were all SO excited- and it didn't disappoint. In fact it exceeded all my expectations. The bus itself was super cool, modern and well decorated- so much fun!! Our driver was great, helpful and courteous. The whole day and evening went very smoothly and it is something we will remember for a long time! The price is also the best in the area!! If you need a party bus I would definitely recommend giving these guys a call! Thank you so much guys!

We used Gray Line for our wedding day shuttle service and again the next day for a post-wedding…read morebrunch, and everything went smoothly. The drivers were professional, punctual, and got our guests where they needed to be safely and on time--it was such a relief not to worry about transportation. Our sales associate, Katie, was fantastic to work with. When we needed to switch to a smaller shuttle, she was kind, accommodating, and clearly explained the updated pricing. She made the entire process easy and stress-free. On top of that, Gray Line's pricing was the most reasonable of all the shuttle services I researched. I highly recommend them for any event transportation needs!

Gray Line's advertisement here on Yelp states that "our state-of-the-art vehicles and professional…read moredrivers guarantee complete comfort, safety, and entertainment while getting from one place to the next." Unfortunately, our experience on the May 20, 2023 Twin Cities (Minneapolis/St Paul) tour didn't live up to that hype of a comfortable ride. There were many positive things to say about this tour. It was a good overview of the area for tourists like us who are not familiar with the area. The bus was on-time. The bus driver was excellent in navigating around construction zones and down some narrow streets. The tour guide was informative and interesting. The bus seats were comfortable and windows big enough to take on the sights. It could've been good value ($40 adult. $38 senior) for a about a 3.5 hour tour. That said, one aspect of our experience totally negated all of the positives. The air conditioning wasn't working properly on the bus on a warm Minnesota day. It was warm outside; hot in the bus. Passengers, and especially those in the back of the bus. started to ask for more air about 15 minutes into the trip. We were eventually told that the tour guide spoke with the office and nothing could be done for our trip and that we should report this on our evaluations. Nothing could be done? Seriously? Many options come to mind. Switch out the bus for one that had functioning A/c at the next stop. Or, stop at a store and buy cold waters for parched passengers. Or, offer Lyft, Uber, or light rail reimbursements to get passengers back to point of origin. Or, offer discounts for the current trip or discounted voucher for a future Gray Line tour.

The best service, great communication, reasonably priced. Dustin was wonderful, put us at ease that…read morewe had a dependable ride to the airport for a family trip. We ended up having a medical emergency and he was even helpful with that and able to accommodate a ride the next day.

Booking was simple and safe. Dustin was prompt and professional. Would recommend this company to…read moreanyone and will definitely use them again. Thank you, Dustin and Loon Limo, for making our trip so pleasant!

Pretty clean here has a bathroom and a ticket station. They play classic rock in the waiting area…read more Not sure if this is a new thing but it's nice to drown out the noise of the cars passing by. Lots of room to sit and to relax if you need to.

Buses here always on time with departing and arriving. The 477 that goes direct DT MPLS every…read moreweekday morning 7-8 min apart is also great. Plenty of parking but dies fill up by 7:30. They also do a good job in keeping the station clean.

This was my first time renting a party bus for a birthday event and I was super impressed!!!…read moreThe company is very responsive with communication. Texts or calls get responses within the same day. Marcus the bus driver, contacted me the day before, and worked out all of the route details via text. He was a great driver, and made it a very fun experience. They include the pricing on the website note that the gratuity is included. It was a total of about $500 for two hours of driving around with one stop. The bus at 15 to 20 people which makes it about $25 a person. Food and beverages are welcome on the bus and they had a Bluetooth stereo system. If you were looking for a fun experience for your next celebration, consider booking a bus!

First off it's FALSE ADVERTISING saying they're #1…read more My friend has had my surprise birthday party planned for 2 weeks and called this company to rent a bus 2 WEEKS AGO! We get a text NO MORE THAN AN HOUR BEFORE the bus is supposed to pick us up that says "Hi we're not able to find a driver for your bus tonight, we've been looking to a driver all day. Don't worry we didn't charge your account so it's fine" how did My friend book this bus WEEKS ago and you're trying to find a driver SAME DAY!?!? They then suggested we use a different company knowing that it was nearly 7pm on a Friday so there wouldn't be ANY openings. You should have let us know Wednesday, Thursday, or even Friday Morning that we would have to call a different company! Don't waste your time and money on this unprofessional ass place!