Horrible. My car gets service ever 4000 miles follow Honda recommended service. Second visit to…read morethis shop and last. Previous reviews are correct. They give you a list of things to be repaired every time it is over $1000 in repairs and still the list goes on. Front office girl very nice. But I would never recommend this shop. Routine maintenance of a car that is deligently taken care of and follow all recommendations but this shop is way to expensive. Recommend going elsewhere.

These guys way over charge. Not only for service but parts as well sent my car in for an inspection…read morethey came back with a list a mile long. Went to a different shop and was told I only had one issue. These people are scam artist

Brought in my truck for routine service in March of this year, the guys here said that I had an…read moreadditional issue that can be taken care of under warranty with my dealership. They could've said nothing but I really appreciate their honesty. Now almost 4 months later I came in for service with RMW and they still made sure to check in to see how my trip to the dealership went and if the problem was resolved. 10/10 customer service and 10/10 on the quality of work!

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

from start to finish service advisor Sheila kept me informed of the work that needed to be done,…read morethe cost of repairs and when repairs would be completed. Everyone at the shop was very nice and professional. They even washed my car. I have never gone to a shop And had my vehicle cleaner then when it arrived. I would highly recommend this repair shop!

Mercedes Specialists are the best in the business. Dealerships are objectively awful when it comes…read moreto actual challenging repairs to a Mercedes. This team is top notch, intelligent, and professional. Each person at Mercedes Specialists is smart enough to sit in an air conditioned office doing desk work as white collar professionals. We as a society are fortunate that they do what they do. Justin, Ian, Tom and the entire team are the best. Period. I've spent embarrassing amounts of money at dealerships and here. When the dealer destroyed my car, Mercedes Specialists meticulously trouble shot each issue and got my very old car up and running like it's a current model of the show room floor. Thank you, Mercedes Specialists!

I got stuck this morning with a dead battery and was frantically panicking because I had a really…read moreimportant medical appointment to make that would've taken a long time to rebook. I have AAA but couldn't afford to wait so I started calling local mechanics and luckily stumbled upon Paul. Mobile jumpstarts aren't a part of their service but he decided to be a kind human today and help me out anyway and I couldn't be more thankful. Next time I need a Mechanic I will for sure be coming here. Thanks again, Paul! Seriously saved my day

This is only my second time working with Paul - each time has involved a significant repair…read more This time was replacement of both axles. The work is excellent, the price was fair, the repair was completed quickly. What surprised me most of all was that I went to fill my washer fluid because I have left it empty for months, and we have a storm coming. Outside the repair, I found out that Paul had refilled the washer fluid. Fantastic service by people who know what they are doing.

I am very happy I found this repair shop. Always a good experience…read more Very reliable. EP

Just moved to area few months ago and recently needed a nearby mechanic to replace side electrical…read moremirrors. I provided parts and their team had them replaced within 30 minutes. I was stunned. Despite quickly resolving on a busy day for them, the mirrors work perfectly. Thanks and will keep this shop in mind in future. :)

Great service .They kept me updated and were able to take care of everything I needed .My classic…read morecar runs 100% better now .

Had my brakes replaced by the folks at Eldersburg Care Care, I was surprised buy not only the price…read more(extremely reasonable) but buy the level of service and their guarantee of workmanship. Speaks volumes that an independent shop was not only reasonable but stands by their work. Definitely coming back.

The level of incompetence is astounding. The first time I got my car back, the oil cooler they…read morereplaced was leaking everywhere. The engine oil warning light came on. I made it clear in writing all of what needed to be done to the vehicle. I told the body shop (I was hit by a Geico underinsured motorist) that sent my car to this business that there's no rush and that I'm happy to pay whatever it takes to get the car right. I put in writing that the lug nuts needed to be torqued to spec. (101-103 ft. lbs.). Today I went to take 1 of the wheels they put on the car off. I used penetrating oil, tapped the hex socket (this is what you want to use, not a 12 point that will strip the lug corners) a breaker bar with a 3 ft. pipe extension (total of almost 5') and could not break the lugs free. And bent the breaker bar. I'm a 45 year old male with above average strength. Next I went to a neighbor's house, tapped the socket on to the lug nut and used a top of the line 1/2" Snap-on impact at 175 PSI. This produces somewhere between 1,200 and 1,600 ft. lbs. of nut-breaking torque. IT DIDN'T move a millimeter. There's about 4 people involved between this shop and the body shop and no one is capable of following manufacturer or customer instructions. Or verifying the shoddy work of others even after the "others" have done previous shoddy work. I have documentation of the instructions and receipts if anyone would like to see them before taking their car to this establishment. They've had multiple chances to do things correctly and have proven that they either are not capable, do not care or both. They have no more chances. Whatever manager/owner response that appears is a fools attempt to save face. I was a fool to allow my car to be serviced here. You are too if you read this and still go there. It's not worth risking your life. Do yourself a favor and choose another shop.

My starter went up on a Thursday night and AAA towed it here. I called them on Friday and asked it…read morethey'd be able to fix it because they're closed on weekends. They said they weren't sure because they were pretty busy. They close at 6 and when I hadn't heard from them by 6:10 I thought I'd have to wait until Monday. They called at 6:35 and said my car was ready. They stayed late just to get to my car! I also got a senior discount. I highly recommend this place!

I had my vehicle inspected. I called and received an appointment…read more I was able to drop the vehicle off prior during normal business hours. The folks in the office are beyond professional and down to earth. It took two and the vehicle failed for a signal bulb and rotors. I was able to take it back to my mechanic whom sent me to this location and get the repairs done. After getting the repairs taken care I took my vehicle back and without any additional cost it was reinspected and passed. It cost $110 and that covers the vehicle for 30 days and reinspection.

I have been a customer there for 10 plus years with no problems. Last week I took my 2019 Colorado…read morein for service. When I picked it up I saw that the left side mirror was broken and the left front door pilar was mashed in with some paint chips still in the damaged area. Brian took photos and said he would talk to the person who worked on it. He called and said that no one there had any knowledge of damage being done to the vehicle but admitted that it was fine when I left it. Something was either dropped or fell on my vehicle to cause that damage. If they would have been Honest and Ethical they would have just said there was an accident with your vehicle but we will make it right but instead lied to me about. A 10 plus year customer and they elected to say F off. Never again.