The service team was very helpful and knowledgeable about the furniture and prices…read more The delivery team went above and beyond what they were supposed to do. overall happy about everything. We got a sectional and so far LOVE IT. Very soft and comfortable.

My family bought a sofa from bob mills. We got the sofa delivered and set up and we sat down after…read moredinner to watch a movie. My husband was so excited because Roy said it was there top seller. It had speakers in the seats and was a recliner. My husband put on the movie and it kept cutting in and out like the connection was off. So my husband tried to see if he could get it to work but it would not stay connected. Then it started making a popping sound and my husband started to really worry. We have a 2 year old and was concerned of a potential fire hazard. He called warranty immediately. They said they would call us the next day. My husband went to work and I was home with my 2 year old and was trying to just use the recliner and it got stuck in the reclining position so I called my husband at work and he had me unplug and plug it back in and was finally able to get it down. I told my husband I don't trust this couch to last. I want it out of our house. It's not safe. So my husband called Roy at bob Mills to tell him we don't trust this couch and at the time we were just going to go with a different couch from them until I guess the staff was mad and just kept telling my husband this has never happened before and trying to tell us we had to go through service. But I had already looked into the couches at bob mills. If you read on yelp. This is not uncommon. This has happened a lot. He then told my husband we had to pay a 10% restocking fee and we have to pay for them to come pick it up. My husband argued back you sold us junk and we only had it one day. Before we had to call about your faulty couch. Mind you we videoed it all and had proof there was something wrong with this couch. I guess Roy just said rules are rules and can't break them for us. I guess I've never had to return furniture before I never knew this is how a big company does business. We are out hundreds of dollars with nothing to show for it. What a waste of time and money. I don't recommend anyone to ever buy anything from this place.

Nice job cleaning my carpet and flexible with pick up and drop off! Would definitely recommend!!read more

Atlas rug company came highly recommended from a friend of mine. They did not disappoint. Initially…read morewanted to just clean the rug, but they offered services the rug needed greatly. The service and work detail did not disappoint. I strongly recommend Atlas rug company to do anything regarding to a nice custom rug.

I can't say enough good things about this company, its owners, and their incredible collection. We…read moreabsolutely love the rugs we purchased. I've had the pleasure of meeting everyone there--from Mr. Kaskas, who founded the business, to his sons Safi and Sam, as well as their employee, Austin. Every one of them is knowledgeable, friendly, and genuinely helpful, with an impressive variety of rugs across both galleries. I was also struck by how long the family has been in business here in Austin and by their outstanding reputation for both sales and services, including cleaning and repair. We began by purchasing one large rug for our living room, but I soon became fascinated by rug history and craftsmanship and went deep into researching different styles and techniques. Safi generously shared his expertise, explaining each rug's origin, age, materials, and durability. We selected several rugs in the gallery, and they brought them to our home--because nothing compares to seeing a rug in your own space. Safi helped guide me through the final decisions, truly understanding my taste and, more importantly, my reasons for choosing certain pieces--not just for value or price, but for their history, artistry, and craftsmanship. Because of this enriching experience, we ended up purchasing rugs for the rest of our home. I'm completely in love with all of them and feel a sense of joy every time I walk through the house. We now have a beautiful collection and, I suspect, a lifelong passion for rug collecting. I highly recommend Kaskas Rug Gallery--you will be very well served by them.

We were purchasing a new piano and wanted to find a rug to put under the piano. I had been to a…read morefew other rug stores, but this one was very helpful. It was easy since I already knew the dimensions and they went through a few huge piles to help me find what I thought would work best. After selecting several options, they pulled them out of the pile and laid them side by side on the floor for comparison. Once I made the final selection, they offered me a very good deal. I purchased the rug and it came with protective mat that went underneath. They stand by the life of the rug and you can even bring it back for cleaning. The rug I purchased was the perfect size and it looks amazing under the piano.

This place has such a nice selection of handmade items and the people are really nice! I purchased…read morea handmade leather crossbody bag and several birthday gifts. I would recommend this place if you're looking for unique gifts. Oh, and they give out free catnip toys if you donate to the cat rescue!

Super nice store! Took the family to Marble Falls for dinner and took a stroll down Main Street…read moreand fell upon this little gem. Great furnishings, priced accordingly, but UNIQUE. The gift selection is refreshing as well. I must say I am quite inspired. Also, the employees are very friendly and helpful on finding good restaurants, too.

Had a rug brought in for cleaning and minor repair - work done in a timely manner and a good pice.read more

From the owner: Khalil's Oriental Rug Workshop is a family-owned and operated business based in Carrollton. We have…read morebeen servicing homes in the Dallas metroplex area since 1985, and as a result have perfected how handmade rug - whether old, new or antique - should be serviced. We take a lot of pride in the reputation we have earned for quality work and customer service. We love doing our part to help maintain and prolong the life of handmade rugs, and we think our customers from all across the Dallas metroplex area will agree that our love for our work translates into work that our customers love.

Just got my 2 rugs back and they smell and look great! Although I didn't get to meet with Ashley,…read moreshe was super nice on the phone and very easy to deal with. Sent her photos and measurements of my rugs and she sent me a quote back. Way better price than the other rug companies I researched. Very satisfied!

Faith and her guys brought the rugs we had seen at the store and some others we might like. They…read morewere beautiful but the one we liked at store did not work. The one Faith had picked out was amazing and perfect for our space. Best of all, it was the least expensive. The guys put a mat under it, positioned it perfectly and moved all our furniture back. The rug which was cleaned was put in place. I almost did not recognize it. The colors are bright and clean again. They repaired so it looks like a brand new rug. Fort Worth Rug, Faith and her guys are the best.

Rude service. They comment on my piercings, and from the looks of it the store could be a bit more…read moretidy... just go to ikea' for rugs, they have much more patterns.

Great selection! Huge inventory. Staff is very knowledgeable and customer friendly. I would…read moredefinitely recommend this store to family and friends.

One of our rugs had a corner that our dog had clearly "customized" over time, and I honestly didn't…read morethink it could be fixed. Somehow, they brought it back to looking like new--you'd never know anything had happened. Beyond the repair work, the cleaning itself was top-notch. Everything came back fresh, vibrant, and feeling like it did when we first got them. They also upgraded all of our rug protectors to an ultra-plush luxury set, which was an unexpected bonus and made a noticeable difference right away. The whole process was smooth, professional, and easy from start to finish. If your rugs have seen better days (especially if you have a dog like ours), these are the people to call.

These people were great to work with. I had a large hand-knotted rug and a medium sized…read morehand-knotted rug that were very dirty. They picked them up, cleaned them perfectly, and delivered them back with no hassle. They respond to emails/texts promptly, and the delivery team -- Ales and Daniel -- were genuinely nice people. They insisted on helping me put my rugs and furniture back in place. They didn't just deliver the rugs and leave. So I am a happy customer and will definitely use them again.