The dermatology staff were efficient and welcoming. I have made a follow-up appointment and recommended this business to friends. Excellent addition to the neighborhood. read more

I called and made an appointment over the phone and confirmed they take my fathers insurance. once we arrived later that same day they we were told the insurance is out of network. Waste of time and very frustrating. read more

I paid $250 for a 30-second consultation that was so unsatisfactory that I'm seeking a second opinion. Additionally, my reciept showed a provider that I did not see. Overall I left with the sense that I was wasting the providers time. read more

I love how they have a fridge and you can drink cold water before your appointment. I do wish they could have sent me paperwork to sign before arriving but the Dr was very nice. If I have to come back to a dermatologist I will be coming back here. read more

The Dermatology Specialists - Bushwick - Fridge - Dermatologists Near Me - Brooklyn, New York

I have nothing bad to say about this place I usually go to the Ridgewood location and the staff there is so helpful and my daughter's Dr. Jeremy Nicoloff. My god!!!!! I wish every Doctor in the world was as passionate as he is. He really loves his job and cares for his patients I'm so thankful we came across him, he truly is amazing. read more

I had an appointment at 6:10 PM and they close at 7 pm, I confirmed it 3 different times that day and the front desk asked for my insurance information. Everything was set. I get out of my exam and I'm on my way to the clinic. I try to call them multiple times since I was running about 5-10 minutes late and no one is picking up the phone. Absolutely no one. Finally someone answers (who wasn't even at the clinic) and mentions that they don't take new patients past 5 pm... I tell him that the clinic confirmed this appointment with me. He says if they're not answering even before closing time it's likely that they left early for the day if "it was slow." So upsetting, why confirm an appointment in the evening with me then? This clinic closes at 7 pm. I get there and it's completely closed way before 7 pm. Extremely disappointing. I needed to come here for a treatment for a wound I have because I'm traveling out of state and only have health insurance in NY. I wish I would have known they don't actually stay open until 7 pm like they claim they do so that I could have gone anywhere else. This could have been avoided if they were honest with me when on the phone with me earlier in the day, and maybe didn't advertise that they stay open until 7 pm when they clearly do not. I commuted to this location for absolutely no reason and called 5 times before the start of my appointment and nobody answered. read more

Had the worst experience with PA Nicoloff! I came for a chemical peel and was told they didn't have the supplies to perform it AFTER they did my intake and had me wash my face. In addition, this provider was pushing me to take oral medications including Acutane which has terrible side effects and isn't appropriate for someone my age. My skin is in great condition and just needed a little resurfacing for post inflammatory hyperpigmentation. I still had to pay for a new patient consult even though they weren't prepared. $250 down the drain for nothing. Save yourself the headache and go elsewhere! read more

Their accepted insurance on Zoc Doc Is a complete lie. Waste of my time... was only then told to me once I filled out 6+ forms...

I've been a patient at various locations as they grew for years. I've had overall decent experiences with the providers here and find it convenient because you can always get an appt. at one of the locations. My main complaint is with the front desk here at the Bushwick location. On two different visits I felt the person was very rude. As I sat in the waiting room recently I witnessed this receptionist telling a patient who was there for an appt. that they no longer accepted her insurance. The delivery was very rude and the tone was as if the person had done something wrong. Another patient said they were legally blind and couldn't read the paperwork. They were told to come back another day with glasses. The person said "blind" and then the receptionist told to just sign it without reading and no one offered to go through it with the disabled person. The rude person seemed to be the one in charge. The other person at reception was polite and kind and seemed to be taking direction from the other person. read more

We had a 9:20 am appointment and we did not see the PA until after 10:00 am. Very unprofessional!

I'd advise calling to see if they take your insurance because the ones listed on Zocdoc are either false or simply not up to date. They did have free water though, even if it was just the mini bottles. read more

This place is a SCAM!! Do not come here unless you want to random charges showing up on your bill. Also major discrepancies between their bills and what they submit to insurance. They tell you they're not charging you for something and then it shows up as $130. This happened to me with Dr. Andrew Perantau at the Sullivan St location. Lastly, they gave their billing dept phone number set up so it hangs up on you. read more

I am surprised with the bad reviews. I had no problems and was pleasantly impressed with the look of the office. The staff was very friendly and Dr Jackie Linnet was so kind and helpful. read more

I met with Tinley Chen there for my appointment. I went in to discuss my skin condition which was for some scars due to acne. She was not friendly. in short, she was rude and VERY annoyed that I had questions about the products I was using and how I was managing the scarring. She provided a solution which was to stop using all the products I was using and to use a lightening prescription along with spf, a basic cleanser, and moisturizer. I explained to her that my skin was typically prone to breakouts when I do not double cleanse--that when I do not double cleanse, I can see dirt on my cotton pad from the toner. She rolled her eyes and was annoyed and said if I keep rubbing my skin "stuff is always going to come out." I tried to explain to her that I was concerned i'd break out if I didn't clean my skin with the normal products i've been using. she just kept going back to just use the stuff she's recommending. I am fine with that but she did not need to look annoyed or sigh throughout our 10 minute conversation. To explain my typical skin conditions, I told her i will sometimes get white heads under my eye area and she was annoyed that she thought i said i used eye cream there. i corrected her and said i don't because i break out if i put cream there. she was deeply annoyed so i stopped and asked, Sorry am i annoying you? I think it is normal to ask questions because i'm paying for this visit. after a long silence we ended the conversation and without looking at me saying goodbye she left the room. It is uncalled for to make a patient feel like they are wasting the doctor's time. In disbelief, midway through our encounter I could not believe how unprofessional she was at deescalating the situation. I most certainly will NEVER be back here. Save your money and even if the doctor is useless, you can leave an appointment with a pleasant encounter--just not here. A patient with a skin problem on her face is already coming in self-conscious. the least you could do is be kind. This was a waste of time and a waste of money and a waste of my energy. I will say tho that the assistant Emily was very kind and helpful. I felt a little better for her private apology on Tinley Chen's behalf. Looking forward to calling the office tomorrow to speak with the manager. Thanks for the memorable experience Dr. Chen. read more

The receptionist never really know what they're doing. I am self pay and every time I come in they ask me where my referral is? If I didn't remind them that I'm self pay they would refuse service at the time of my apportionment. I've seen the same thing happen to other patients while waiting in the reception area. I've had 3-4 treatments and there is always confusion about how much my treatment costs, yet it's the same price every time. Again I have to remind the receptionist of the price to charge me. I arrived early for my appointment and the one nurse who is taking patients back was late. I only come back here because my treatment is not that hard to administer so the poor service and lack of organization is enough to put up with. Heard many patients waiting in treatment room call for the nurse because they've been waiting so long!! read more

A little disheartened by my experience here the past few months. I sent multiple emails through their website asking how I can get in contact with my derm due to my insurance not covering a prescribed medication and needing a different medication. After waiting over a week and trying again, still nothing. This led me to having to make a telederm appointment. I noticed there was no link sent but I waited until the time of the appointment expecting it to appear in my inbox a few minutes before but - it didnt. When I called the office they had no idea how to resolve the issue which inevitably caused me to no-show the appointment. I enjoyed my first visit with a Dr. who i spent a lot of time researching only to find out she would be leaving the practice in a week. My 2nd in person appointment was with a PA-C who was nice but had to be prompted to look again and treat a dermatitis rash in plain view on my face that I came in for. The meds she prescribed were not covered by my insurance which I only later found out by standing in line at the Walgreens after work for 40minutes. That may sound like a stupid problem but when you get in a fight with your spouse because you're hangry and no one has made dinner AND you have to pay the sitter overtime from your downsized pandemic salary, it matters. I dont claim to understand how the health care system works but I have experienced doctors offices that prioritize client care and research these things for the patient before leaving the office, and communicate with each other to make sure the patient can get their meds and their questions answered without hiccup. Aside from that 2nd visit, the attending nurse was visibly bored, sighing heavily, looking around, anxiously tapping her foot. I tried to make my questions as brief as possible (5-10min max) but it was a sad reminder as to why I've turned to alternative therapies these past few years. Acne isnt simply a skin condition, it takes a big emotional toll. Dermatology offices just feel....kind of cold and lacking in humanity. I really would like to take this review down because I WANT to like this practice, its easy to make an appointment, conveniently located and it gives me no pleasure putting anyone on blast but I really think that their front desk staff needs to be either paid a better wage for the challenging interpersonal skills I've suggested above as well as to incentivize them so THEY feel valued and excited to help the patients visiting their practice. read more

Bushwick location on Myrtle Ave. had me come up there twice for a service they don't even offer!!! Ran my insurance and everything. The front desk lady was rude both times to me for nothing!! Why are you guys booking appointments for services you don't have!!!! Waste of fucking time read more

The worst practice I've ever been to. Despite making an appointment I was still asked to wait for over an hour. Front desk couldn't even properly verify my insurance. The doctor barely took a look at me and suggested that I see someone else because of my preexisting medical conditions (which they were aware of prior to me coming in). Despite the horrible experience the office still had the nerve to send a bill and over charge my insurance for services I do not believe were even rendered. Do not go here it is an absolute waste of time. read more

I've had a great experience with this office. Never wait more than a few minutes, cold refreshments in the lobby, and very clean. My prescriptions are sent promptly and never any issues at the pharmacy. The staff is knowledgeable and my skin issues were resolved in a matter of weeks. My only gripe would be the amount of seemingly unnecessary follow ups they have you schedule. My insurance requires a $150 copay every time I go and it's not in my best interest to return every 6 weeks for a 5min checkup that could've been a phone call/FaceTime read more

I had a good experience at the actual location. My experience was bad when I got to my pharmacist. I was told only 1 of 2 prescriptions were sent. I was on the phone playing tag with several different cues to speak to someone. I finally selected billing and was transferred to where I had my appointment after 45 mins. They said they sent over the prescription and the pharmacist said again that he didn't receive anything. It's frustrating to have spent so much time trying to get in contact with someone. And sit here waiting even more time for the pharmacist to receive if ever the prescription. read more

I am utterly disappointed and upset.I went for my referred appointment appointment (early) Not only did I show my referral paper to prove I had an appointment I showed the young lady the text message their office me sent twenty minutes before I walking in confirming my appointment.To add injury to insult someone Calle me yesterday to confirm the appointment. Once I arrive I am informed that I am not in the system and couldn't be seen because a physician called out and she couldn't not triple book the one on site.I asked to speak to a supervisor and no one was on site for the day.She told me I could visit another location on myrtle but didn't have a location to give.my final offer was to be seen a 2pm,I accept and she says you know it will be a long wait..what she thinks I can't tell time? I had to go visit another location hoping they had availability,which they did.Do not visit this location ever!!! read more

This place gets 5 stars simply because Naya (sp?) was very proactive in making sure my prescription issue was fixed. She reached out to me to make sure it was worked out before I even had a chance to check in myself... and this was on a Sunday. In my experiences a lot of offices don't care about you after like 5 on a Friday. I really appreciated the care. read more

This place must be the only dermatologist specialist located in brooklyn. I'm being sarcastic. This place has one lady waiting 2 hrs and my appt was at 4pm. It's 5pm. They will put you in the room like your going to be seen and then you will wait some more. All I'm saying is don't make any extra plans. You will be here all day. read more

Can not say enough good things about them! Especially Dr.Singh! She knew exactly what I wanted and did exactly that. She made sure to make me feel comfortable right away. Highly highly highly recommend!! What a little hidden gem in Bushwick!!!! read more

Went there for a skin infection. I saw Dr. Choudhury who prescribed me steroids. He initially told me that i was gonna use two meds, but either he forgot or IDK what happened, but the pharmacy only got one. Also my infection has gotten worse. Moreover, they took a week to send the prescription to my pharmacy. No wonder why they are going into bankruptcy. read more

I'm not sure what these bad reviews are talking about. I am one of the most picky people when it comes to doctors and medical offices and this place was spic and span. Everyone was very nice. I didn't wait more than 5-10 minutes to be seen and the doctor was very knowledgeable and able to figure out my 3 separate skin problems. I was a bit skeptical with it being on Myrtle Ave but this place is pretty perfect. Will be back! read more

the girls who works at the front office are completely clueless. I made an appt online through zoc doc. I have a confirmation email. I walk in for my appt they said "oh its not in our system" then they said "oh zoc doc has been giving us problems lately". They said my doc won't be able to see me until 2 hours after my schedule appt. I'm sorry idk who has 2 hours to sit around and wait for anyone. This horrible customer service. Don't recommend them based of the front desk staff. read more

After spending $50+ for the visit (copay then being billed an additional amount), it definitely wasn't worth it. I saw Ryan and he looked at my face all of 10 seconds. He gave me a regimen to follow and prescribed 2 topical medications. Of course 1 of them was denied by my pharmacy. I tried calling the office but it is IMPOSSIBLE to speak with anyone. 5 weeks later someone called me to fix the problem. No thanks. I prefer to see someone who actually cares about their patients. read more

I cannot begin to tell you how AWFUL this place is. This is my second time visiting this practice to just try and see one specific doctor there. After I signed in and AFTER they took my copay they informed me I was seeing a doctor I did NOT make the appointment for. After telling the front desk staff this wasn't acceptable they told me all their physicians were the same and can write the same scripts. Since they had already taken my money I waited to see this other doctor there. She was a complete moron, she gave me wrong information about medicine, asked me what I wanted her to write including the dosage, was of zero help. The doctor just ended up trying to push vitamins on me that they just happen to sell at the office. Never have I experienced such a con job at a doctors office as I have here. This place is AWFUL do not go. No one cares, there is no real medicine happening they are just trying to steal your money. read more