So friendly. They handled business for my odd bike. An inviting manager, treated the kids great too.read more

Zeus was the goat fixed up my bike got it back and running super fast and look incredible best bike…read moreshop in oc can't recommend enough work done perfectly my bike looks incredible, he installed a new break system, new grips, new wheels and tube, and new pedals with pegs did his absolute best

A Thank You to Trek Bike…read more I want to share how much I appreciate the care and integrity Trek bike has shown with my Parlee bike. From the moment I brought my bike in, it was clear these folks actually know what they're doing--and more importantly, they respect their customers enough to be straight with them. What stood out most is how transparent they were. No upsells, no unnecessary work pitched just to pad the bill. They took time to understand what my bike needed and gave me honest advice. That kind of straightforwardness is rare and it made a real difference in how much I trust them. But here's what really impressed me: they caught a factory recall on my Shimano crank power meter and offered to replace it without charging me a dime. Most shops would've either missed it or found a way to bill me for the service. Not Trek. They went out of their way to make sure I was taken care of, no cost to me. That's the kind of thing that tells you a lot about a business. Special thanks to Caleb--he was instrumental in taking care of my bike and making sure everything was handled right. Bryce was equally knowledgeable and friendly throughout the process too. The whole team is genuinely skilled and personable. It makes the whole experience easier--you're not second-guessing whether they understand what they're talking about. You just know they do. I'm grateful to have a shop I can trust with my bike, and people like Caleb and Bryce who actually care about doing the work right. Trek bike has earned my confidence, and I won't hesitate to bring them my business again.

Trek Tustin, CA is absolutely amazing. The team is incredibly knowledgeable, determined, and always…read moreready to help. From the moment you walk in, you feel supported and taken care of. Jeff is an expert when it comes to custom bike fitting. His attention to detail is next level, and he's fully dedicated to getting you as close as possible to the perfect fit. The rest of the team is just as impressive everyone is friendly, professional, and extremely knowledgeable about Trek and other products in the industry. I highly recommend this location to anyone looking for expert assistance, top-tier service, and a team that truly cares about your riding experience.

TLDR: the best service i've ever received at a bike shop. highly recommended. Will only be going…read morehere moving forward. I just bought a new track bike after my beloved custom build I've been riding for 13 years got stolen and I needed to get the wheels trued. I tried going to Bike Alley first but they said they couldnt help me. I'd gone there twice before and they never seemed like they cared or knew much about bikes, it's just a job for them. So I tried the next closest place, Adrenaline. And the difference was night and day. Tim was extremely knowledgable and accommodating. A true bike junky like myself. We geeked out for 30 minutes both when I dropped off the wheels and picked them up. And he went above and beyond in the job. He charged me only for a basic true, but really went to town, taking off the wheels and tires, and spending extra time to make them as good as he could. Also for some reason one of the tubes popped after he put it back on but he replaced it for free without even mentioning it until I brought up the different looking stem. He also fixed my seat post/position at no extra charge. I will say, i am extremely surprised and confused to see the negative reviews, particularly the claims of "racism". As a white guy maybe im just oblivious, but I think a more likely explanation for any feeling of "judgement" or "discrimination" stems from the fact that this is a high end bike shop built by serious bike enthusiasts for serious bike enthusiasts. I guess it's possible that customers with more casual or budget friendly needs, irrespective of their race or social class, might not excite and activate the staff in the same way. I'm of course only speculating, but will say that AS serious bike enthusiast of high end bikes: the level of service, attention, and passion for bikes of Tim and the team is unparalleled in my 15 years of riding. I will only be going to Adrenaline moving forward and recommending them to all my fellow bike nerds in the area!

Staff is informative and helped with selections of tires, dropped off bike to get final parts put…read moreon. Was able to pick up a day earlier than was promised which was sweet, price of everything including components was cheaper than other local shops. Highly recommend anyone trying to get a bike or need some fixing done these are your guys.

Hey everyone!! I have nothing but good things to say about this place. If you need a good, honest…read moreand reliable bicycle repair shop, look no further than this place!! They are very professional, very experienced and will always give you a great deal!! I can tell that they love their customers! AND... they are located in a very cool and amazing part of town in Fullerton!! I met Gravity Bicycles back in the day when they were doing mobile services. I was so impressed by the service I received at the time and remembered them now since I needed maintenence on my 20 year old cruiser. They did an amazing job. I can ride again with my dog with peace of mind. I hear they specialize in mountain bikes as well and I will most definitely use this business for all my future bicycle experiences! They are my forever go-to bicycle team!! Thank you Craig for going above and beyond for me. I don't think I could find better customer service anywhere else!! I appreciate you!!

We brought our bike here for repairs because of the positive Yelp reviews, but unfortunately our…read moreexperience was very disappointing. What we were told would be a 2-day repair ended up taking 6 days. To make matters worse, when we finally got the bike back, they had forgotten to install the fender. The extended delay and lack of attention to detail made the whole process frustrating. A repair taking days longer than promised is frustrating enough, but returning a bike with work left unfinished is completely unacceptable. The lack of reliability, attention to detail, and follow-through made this one of the worst service experiences I've had. Based on this experience, I won't be returning and cannot recommend this shop.

Bought a Velotric online, with seat, post and mirror extras, to be built for pickup in shop. The…read moreconfirmation said they'd email me with instructions. No email after a week, so I emailed to ask the status and was told the main extra (shock absorber post) was being shipped there and would arrive within a week, and asked me to pick it up and bring it back in when the part arrived. I wrote back that I don't drive unless I have to (medical), have never ridden an e-bike so would be transporting it home to learn to ride it, and so asked him to store it until the part was in and it was a full build. Scott accommodated, and I got a fully built PERFECT bike for me yesterday. Scott helped me load it into my SUV (a tight fit, so grateful for his help) and I shook his hand. Got it home, unloaded it, and am more than excited to learn a new healthy habit. Thank you, Scott!

My brother purchased an e bike from here and the welds snapped on him and the foot pegs causing…read moreinjury. Please be advised of this danger especially for our youth in our community. He advised the owners and has not received any response.

It looks like the business is done - KAPUT! (out of business) I rode by the other day, and there…read moreis a curtain covering the storefront. Sad to see the store close, as it was a convenient place for parts and tune-ups. All the best Eric...

I went in for a seat clamp. We weren't sure it would fit on my bike. Eric the owner said "just take…read moreit. If it doesn't fit don't worry about it." It was a $10 item and he was willing to give it away. It might have been on the shelf for a long time but he was willing to give it to me. He's a local guy and treated me like a neighbor. I will never do business with any other bike shop. His young mechanic was a great kid too. Please do business with this local HB proprietor. He's the real deal.

Guy working there is a very nice guy. I brought a bike I ordered for my son that was in a box. He…read morebuilt it for 35 dollars. And was nice enough to do it same day. Great business!

Again, top notch service, always friendly. I feel like family coming here. My kids feel comfortable…read morehere. Life long customer.