First and foremost, the ice cream was delicious. They had a variety of different flavors to pick from and all from the basic flavors to intricate ones such as the "salt bae" which offered a variety of different flavors combined into a delicious treat. My only issue was the service. We walked in, maybe 30mins before closing. The place was pretty empty, no one else there just me and my friend and two workers. It seemed like the two workers there were so consumed in their conversation they didn't realize that my friend was ready to order, she had to wait at the register while they were talking to each other in front of her. When she did order, she went to see if I was ready but I was debating on some flavors. She didn't seem to want to offer any help or even her own suggestions, it felt more like she wanted me to hurry and pick so she can go back to standing around. When we left, my friend also realized she didn't get her chocolate-dipped waffle cone like she had asked and paid for, she was given the regular one. This place is delicious, but the service just wasn't the best. read more

Scoops offers a variety of ice cream and very unique flavors to customize the best sundae or milkshake to your liking. Service was great. I was immediately greeted and asked if I'd like to try any flavors. I had the salt bae. There are notes of Carmel, fudge, and salted cashews. Great balance of flavors! The seating area is small but there is plenty of space to eat outside as well. read more

Scoops - Salt Bae Single Scoop - Ice Cream & Frozen Yogurt Near Me - Fresno, California

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We stopped in to try the ice cream and the inside is cute. Some bar seating and a nook at the end with two chairs and a small table in between. Husband ordered his scoop and I did too. The pricing for one scoop was $5, a little high I thought but ok. When we went to pay it was $12, I was expecting $10 plus tax so not sure how the $12 was the end cost. I asked and was told there is a dollar fee for each cone. There is nothing on the price board stating that so I was put off, you know....truth is advertising! After reading the other reviews and hearing it's just Tillamook ice cream, well we won't be back. read more

There's ALWAYS room for dessert! I've had this place bookmarked since they opened. Ate at a Mexican restaurant near this place for dinner and decided to stop by since we were already on this side of town. Arrived 40mins just before they closed. We were greeted. The nice lady was helping others at the time and said she would get to as soon as she can. The place is clean and love the modern interior design. They had so many flavors she was offering samples. I wanted to order from their monthly flavors and the Brownie Cascade stood out the most. Large 5oz single scoops for $4.90 my husband ordered a single scoop of Birthday cake for him and my daughter to share. The Brownie Cascade was delicious. The chocolate was rich and the brownie bits were soft and had a sticky chewy consistency. Wasn't really a fan of that part since it was sticking to my teeth but overall the flavor was very good. The birthday cake had a nice cake batter flavor but it had an icy texture my husband didn't like it and had a few bites of my brownie cascade. read more

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This place was advertised to me on Instagram, and looking at the flavors, I really had to try it! Scoops has a beautiful, clean look. They have 4 fancy looking milkshake machines. Seems like all the bells and whistles. The girl behind the counter was incredibly warm and friendly. There are 3 full cases of ice cream. I tried 3 flavors, pistachio, exhausted parent (bourbon, espresso ice cream with chocolate chunks), and one of their rotating flavors. I went with exhausted parent because it's not too sweet and had a great flavor profile. She served me up a huge scoop for $4.50 and we stayed around for me to enjoy it. While the flavor was good, the ice cream itself is very mediocre. Texture is very gummy, like part marshmallow. I ended up eating only half of my scoop. I give Scoops 3 stars for friendly service and atmosphere, but likely won't come back as there are much better local ice creameries to be enjoyed. read more

Scoops - Exhausted parent - Ice Cream & Frozen Yogurt Near Me - Fresno, California

The best ice cream in Fresno! Amazing flavors and great service! Love the ambiance and decor.

The best ice cream I've ever had. The cookie dough is out of this world, can't wait to go back! Thank you for a great ambiance, service and ice cream! read more

I've been in with my kids a couple of times since the business became what it is currently. Always have had a good experience. Today I stopped in with my son after an appointment on that side of town. I'm always super impressed with their selection of flavors. They are so different than what you'd typically see available. The service is always top notch with very friendly staff! I also like that they give you samples on a real metal spoon. Very clean inside and you can tell there is a great attention to detail. Highly recommend this place! read more

Say no more! This is the best ice cream shop in town. Owners are super friendly. The flavors are amazing. They are so good with kids . I will never go anywhere else . Look no further SCOOPS is the place ! read more

Omg this was the best ice cream ever. I usually don't write reviews but the atmosphere here was so welcoming I felt like family.

Best ice cream shop in Cali!! Got such unique choices like the heaps of love and curious george. If I'm ever in Fresno again I'm def coming back here!! read more

The Maui Waui was so bomb!!! My family all enjoyed their ice creams. Its a simple shop but a lot of different and yummy flavors, it was hard to choose was to get! read more

Scoops - Maui Waui Single Scoop - Ice Cream & Frozen Yogurt Near Me - Fresno, California

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The ice cream here is great! There are new flavors that are always really good. I just had a malt ice cream and a caramel chocolate cashew ice cream that were both really good and nice variations on some typical ice cream offerings. The inside is really nice, feels like an upscale ice cream shop with a bar and a chair and two tables off to the side. Prices are fair for the unique flavors offered and the quality of the ice cream. Service is great too, the staff take the time to provide samples and talk about the unique offerings. I definitely prefer scoops over ColdStone Creamery and Baskin Robbins and it's great to support a local business. read more

been wanting to try this place for awhile and i'm glad i did. there was one person behind the counter and she was the sweetest ever!! great customer service. i also appreciated the different types of concoctions they had. i think i got one that we supposed to be like s'mores & it was pretty good!! read more

Scoops - Ice Cream & Frozen Yogurt Near Me - Fresno, California

I saw this ice cream shop featured on ABC 30's Dine & Dish and thought I'd try it. I expected home made specialty flavors but instead they had store bought ice cream and it wasn't even a good brand. Very disappointed. read more

I was amazed I saw a story about this ice cream shop, and the young man who owned it on channel 30 so I decided to try it. This young man made a big deal about how he had taken a. I believe he said he took a dying ice cream place and wanted to infuse new ideas and wanted to make a new experience for people with ice cream. I went into the store and was shocked. They serve Tillamook ice cream that is the same ice cream that you can buy at Winco supermarket. I am pretty sure you're paying about four times what you would pay at Winco for the same ice cream this is not good quality ice cream. I thought this ice cream would be made in house or they would be something special about it but there's nothing special about it it's Winco ice cream read more

My new go-to ice cream place! So many flavors to choose from (favorite base flavors are definitely their mint chocolate chip which had the yummiest chocolate chunks & the cookies and cream). They also have 4 monthly flavors which have been nothing short of amazing - favorites so far are the peanut butter cookie dough & blackberry lemon pie! They also have fresh homemade cookies to have with the ice cream. Staff is very kind and welcoming, always willing to help. The owner has been there every time I've gone and is always helping the employees, fully engaged! Interior is so nicely done with indoor seating options for those hot summer days (or rainy winter days which is my favorite time to have ice cream!) The best part is that they are pet friendly!! I took my doggo there and he had the best time with his pupcup! read more

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really good ice cream. great consistency and i got the smores flavor which was sooo yummy. got to meet the owner who was super super sweet and welcoming . Will definitely be back! read more

This is a new ice cream shop that opened 1/12/2024. It is located in the Fig Tree Plaza where the Dutch Bros is so there is ample parking. It used to be a Baskin-Robbins, but was transformed into Scoops. The ambience is very simple and cute with outdoor and indoor seating available. Since it is new it was empty and we had the entire place to ourselves. They have this cute neon sign and nice mirror to take photos with your party. They offer 24 regular flavors and 4 flavors that rotate monthly. The staff were very nice and patient with my toddler niece and nephew choosing their flavors and even letting them sample the flavors before hand. The ScooKie offers a cookie under the ice cream of your choice. We got cotton candy, maui wuau sherbet, Kitty Kitty bang bang, and chocolate chip oatmeal cookie. All flavors were very tasty and I can't wait to try the rest. I would highly recommend and this new location, go check it out! read more

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My pulmonary doctor' wife told me about this place! The girl behind the counter I gave an 'A' to! The owner gets an "A" as well! The ice cream gets an "A"! Nuff said read more

Oh man, I really wanted to like this place and was excited for it to open. It seems as though this place opened, closed down for a bit and once again is open. We had tried several times to go in February and they were closed. Then their instagram just randomly pops up a post that says "We're back!" Um, okay...where did you go? Not that your patrons are owed an explanation but it would've been nice to know they were closed so I wouldn't keep going by hoping that they were open. So we went by today and they were open. It's Sunday around 1:30 and the weather was beautiful and I thought this place would be hopping but there was not a soul in there. The ambience is cute but kind of cold, no real warmth to the aesthetic. Anyway, I walk in and the girl at the counter says "Hey!" She was nice just seemed a little aloof. Didn't offer for us to sample any of their many flavors and we were having a hard time deciding. The pricing is weird. They charge for a 5 ounce and a 10 ounce so I had to ask what would be equivalent to 1 scoop or 2. Then I asked the girl working if the ice cream was made in house and she said "No." So I started to wonder where they are getting their ice cream from. I started to look more closely to the flavors and noticed a "Tillamook" on the side of the ice cream containers. We spent $14.20 on 2 two scoops. I could've gone to the grocery store across the street and bought an entire half gallon of Tillamook ice cream for $6. I feel a little duped. BUT, I am all for supporting local businesses so it didn't bother me too much. But call it what it is! Tillamook ice cream is GOOD ice cream so just tell people that's what it is. For a new local company I would've expected their logo on their cups and even their bag. It would be as simple as buying a customized stamp online and stamping your stuff with it. It's literally FREE marketing. I think what this place is missing is passion. It's like the owner just opened this to collect a pay check. I don't see this place making it more than a year. I was going to give this place a fair 3 stars but after the icy texture in my cookie dough ice cream, I just can't. read more

Scoops - Cute little area to sit at. - Ice Cream & Frozen Yogurt Near Me - Fresno, California

Been here a few times and enjoyed my experience, staff were friendly and the ice cream was good. Just know that you are paying for Tillamook store bought ice cream. Once I realized what I was paying for (you can see the Tillamook logo from outside the ice cream containers), I've decided to get my ice cream fix elsewhere. But as I said earlier, I had enjoyable experiences here, I just can't justify paying so much for Tillamook ice cream anymore read more

I really like the ice cream here. The rocky road reminded me of my teenage years. The peaches and cream was great as well. I think this will be my go-to spot. read more

My husband and I visited Scoops for the first time this weekend. He ordered ice cream and I sampled the only non-dairy option- Italian Ice. I asked for a vegan option. None was offered so I tasted the Italian Ice. It was gelatinous and slimy. I didn't order because there was nothing available for me. My husband wasn't pleased with the texture of his ice cream, but said the flavor was ok. read more

The ice cream was amazing service was excellent as well. Atmosphere was relaxing and we enjoyed our ice cream sitting outside. I will definitely be back for ice cream soon. read more

The ice cream is great and the shop has an awesome vibe inside. The service was good as well and the lady that helped us was very nice and helpful. We will definitely be going back to try the monthly flavors every month. read more