Five Star Review for this Office and their Doctors!…read more
I typically base my decision of a doctor of the following items:
1) The doctor's knowledge/tenure
2) The cleanliness of the office
3) The belief system related to vaccinations
4) The front office staff's administrative skills
5) The overall 1st experience
There you have the purpose for my five star review.
Dr. Matthew:
I am a mother of FOUR. All four of my children have been seeing Dr. Matthew for over 13+ years. Dr. Matthew was also the Pediatrician when my son was born at Los Robles.
Dr. Matthew is a very tenured and wise doctor that has knowledge across MANY aspect of physical and mental health of a child. He also has tremendous experience in caring for children with Special Needs including those with Autism as my son is severally Autistic, legally blind, and has epileptic seizures.
Dr. Matthew truly cares, he is a matter of fact gentlemen with professional bed side manners. He is informative, kind, willing to explain, provides options and alternatives. He is not a "go to prescription" doctor. He will not prescribe a medication just because you want one, he will do his job within the highest, most ethical, genuine and informative manner he trusts.
Their Clean Office:
Is always clean, it may not be the fancy office of Beverly Hills or Westlake but it is well maintained and very clean at all times.
Vaccinations:
Having a child with Autism and then having two more since my son's diagnosis, Dr. Matthew and Dr. Hochman understand my concern in a very big way. They are NOT anti-vacc'ers, they simply listen and keep their mind open to a parents' concern. Dr. Matthew always brings out a factual study for me to read that was recently featured in the New England Journal of Medicine. I love this! And, I love the fact that he cares deeply for our children. He remembers every patients name, asks about the extracurricular activities, inquires as to the importance of eating helping, playing sports, going to school, and most of all he remembers everything and will ask you five years later, how's your son??? And by then, they are already in college.
The Office Staff:
If someone says their staff is not nice or friendly or patient or understanding, then we are clearly talking about the wrong office. They accommodate in every way possible. They offer payment plans, they switch appts. at the last minute, they squeeze you in where they can. But most of all, when it's late at night and you have a deep concern due to your child's illness, you can beat the bank, you will get a call back in moments and be taken very serious as to your concern. You are always in good hands with Dr. M and/or Dr. H. Like Father Like Daughter! Fabulous front office team, lots of happy faces, smiles, and warm greetings. AND EXTREMELY ORGANIZED!
The Overall Experience:
You will never be discouraged. You will always be welcomed. Your child is just as important and Dr. H's children or Dr. M's grandchildren. Family business, family concerns, family values and family operated.
I am a single mother of four. Dr. Matthew still sees my son with Autism and he is 28 years old.
I hope this YELP review provides comfort in your decision to select any of the three doctors at OPP.
Be well, don't medicate.
