I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

The PVC pipes in our house were very brittle and one had broken. Kerry and team re-plumbed the…read moreentire house with PEX, installed a new gas water heater, and ran a gas line for my gas grill. Since we had all this going on, we asked him to design and rough in the drain system for a bathroom in the basement. Great people, reliable and top-notch work. Price was very reasonable for the scope and quality of work. Highly recommended.

We had an issue with a water leak and could not find out where it was coming from, until it started…read moreraining. I called Kerry @ 10pm on a Saturday night and he came right over. He was outstanding and easy to work with. Highly recommend!

We needed a leaky faucet fixed and the technician efficiently fixed the problem for a flat rate of…read more$425.

Completed unsolicited review here…read more Every interaction I've had with Performance I would rate as a 5, Showed up when they said they would; got the job done quickly. Garrett and Brigham are super. Abigail, et al were really great on communication. They let me know when parts were ordered, when they shipped and when they were expected to be in so they could be installed. I've had enough trips around the sun to know a great company when I see it. This company is led by strong people with integrity. You can just tell. Need plumbing assistance-can't got wrong. Use them.

Cody and Chase were real SUPERHERO'S. I call to get my septic cleaned and they located a bad pump…read more They immediately got control of the issue and also clean the septic. They were also great guys to communicate with the upmost professionalism and of course made couple of jokes. In short, I would give these guys and HOMETOWN PLUMBLING ANS SEPTIC all hands up and a Super rating. They will definitely get the problem fix with quality and value in mind. The communication was outstanding - you never had to ask a question they were on deck to explain the whole process. Thanks, guys, for really taking my worries away. Bre Brown Douglasville, GA

From the owner: Hometown Plumbing and Septic is a veteran and family-owned business providing commercial and…read moreresidential pluming and septic services throughout the Metro Atlanta area. Right now we are offering $100 off any septic tank service. We service clients from large commercial facilities to homeowners, but no matter the size every client is important. We strive to provide the same high quality, expert plumbing and septic services no matter the size or complexity of your plumbing or septic system needs.

Cameron from Plumb Medic was professional, courteous, and honest. He took the time to thoroughly…read moreexplain the issue and made sure I understood the problem and the recommended solution. He was punctual, very knowledgeable, and went above and beyond to accommodate my timing requests. What stood out most was how honest and transparent he was throughout the entire process. I felt completely comfortable with his recommendations and confident that he had customers' best interests in mind. This is absolutely someone I would trust for future plumbing services. Highly recommend Cameron and the Plumb Medic team.

Amazing service. Called because of a crazy high water bill. They came right out and couldn't find a…read moreleak. Didn't charge me anything despite spending 45 mins at my house.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

I had Servicewise remove an old bathroom fan and install a new combo light/fan with new duct work…read more Also installed a timer for the fan. They did a great job and were conscientious with following up.

Technician came today to give me an estimate for replacing the sump pump cover. I was shocked when…read moregiven a $1200 price to replace the cover, ridiculous. NEXT.....