Elyse at O'Reilly Auto Parts provided excellent customer service from the moment I walked into the…read morestore until I left. She was extremely helpful, attentive, and made the whole experience smooth and easy. Her top-tier customer service really stands out and makes you want to come back. I truly appreciate her help and would highly recommend her to anyone.

I recently visited O'Reilly's and had the pleasure of being assisted by Adam. I called beforehand…read moreand he said to bring my car over to assist me with removing a rusted/stripped negative battery terminal. Despite the store being incredibly busy, Adam provided over the top customer service. He helped me remove a rusted negative battery terminal and replaced it with my new one. Adam was not only knowledgeable but also patient & gave extra recommendations for upkeep regarding the negative battery terminal. It's rare to find someone who is so dedicated to their job and genuinely cares about their customers' needs, despite being busy. Thank you!

My car battery died right before work so as soon as I got a jump i went straight to this location…read morefor another battery. Prisma assisted me with the battery recommendation and helped install it! Appreciate the great service!

This location is great! Mackenzie and Alex were so much help. I called prior telling them what I…read morewas looking for and they had what I needed ready for me at the counter to check out fast! I will definitely be returning :)

*************NO STAR ZERO STAR NEGATIVE 5***************…read more On Saturday 2/7/2026, I visited Hiram Clarke Road yard for center console. The price for a center console is $21.69 per their website. I spent an hour removing the console from the vehicle it was hard and laborious. At the check out window, the casher gave me price of almost $108. I know exactly their business model and it's unethical and borderline immoral. They insult the customer's intelligence by up charging them with their asinine verbal gibberish about wires, plugs, cables which is a part of the console and can't be removed. So the uneducated casher and her supervisor, both broadline illiterate tried to pull a fast one on me, price jumped from the advertised price for a complete console from, $21.69 to $108 dollars. Their logic is the price of $21.69 is for 1/5 of the console the rest is add on according to the mood of the casher and how much he/she like to embezzle/rob unsuspecting customer(s) that day. They treat you like if you are in a third world country with total arrogance, assuming that you are stupid customer. This so unscrupulous and borderline thuggery, robbing their customer in the open with full immunity. Absolutely no moral conviction as they lie about the price on their website and try to rob you at the checkout window. I just left the console and walked out. Wasted the unwarranted $5 dollars entrance fee to walk on dirty. Stay at home and buy on Facebook Marketplace or Ebay and save yourself the humiliation dealing with this unscrupulous so called business.

El lugar se recomienda pero la administración, muy mala atención,necesitan cambiar de Manayers los…read moreencargados no le ayudan a uno cuando se tiene que hacer devoluciónes, los encargados necesitan ser remplazados

This place is awesome. Every single human in this location is knowledgeable and helpful. I came in…read morewith a motorcycle hitch carrier that was designed for a 2" receiver. I bought a new truck with a 2 1/2" receiver. Even with the reducer, the play in the motorcycle carrier was unusable. They grinded down the ubolt stabilizer so it would properly fit my receiver. It improved the situation about 50% Then Brian told me about a product that could possibly remedy my dilemma.. He warned me it was a bit pricey but we had nothing to lose to try it out to see if it would work....and I'll be damned....worked like a charm. It was expensive, but not as much as buying a new motorcycle carrier. I wish all companies still operated like these guys. (If they did the world wold be a much better place). If you get to speak with Brian you will be in great hands!

Incredible customer service. Technical skills A+. I had an old front bumper mounted to my older…read moreF-350 and an older grill guard to my older Suburban. I want to keep my old truck looking old and capture the patina from years of farm use. Solid job! I will return for extra lights and other items to be mounted! Expertly carried out in every detail. Required welding on my pickup and painting for my Suburban. The owner is always there and I witnessed him talking with every customer explaining in detail the ins and outs of what they needed. They get A+++. I knew exactly what I was going to receive ahead of time. Perfect! No surprises! I will not go anywhere else! Ever

Spectacular service from Ross Rubio changed my feelings about dealership service…read more I won't bore you with technical details I was going to be on the road tomorrow and my Prius had some issues which would have blown up my plans. Ross and his team fit me in, expedited resolution, took care of the problem and got me back on the road at less than I would have thought I'd pay. If you look at my review history you'll see that I've had service issues in many states. Let me just say that Russ has won my confidence back in dealer service. Congratulations Mike Calvert Toyota. You've got a real winner here in Ross. As an ex CEO in the service field I know about the "Service Profit Chain" by Jim Heskitt at Harvard. Ross embodies these principles. Thanks Ross!

Took my vehicle here for service for the first time. Located south of NRG on the loop…read more Service quality was good, multipoint inspection took about 1.5 hours from checking in to getting back a list of items to review. A video is taken for the MPI pointing out each item, which is nice. Service quality from Joseph was top notch. Their pricing for servicing seems slightly higher than other Toyota dealerships in town, this could be a volume of work thing.

Georgie was not the best waited in line 10 min the lady in front was probably there longer but the…read moreguy behind me barely got in line and took him first when it was our turn yilbert best was quick about every things.

Huge, thank you to Murray and George, for providing excellent, expedient and efficient service…read more What a pleasure to have great customer service and an upgraded product at reduced cost as compared to the dealership. Thanks guys!

Bones and the whole crew over there are terrific. They've been taking good care of my shop going…read moreto two decades. Sure there are the occasional dud parts, but the crew over there does everything they can to right the wrong. The prices? A lot better than the normal jobbers.

Have been using this place for many years and the service is top notch! Shara has been so helpful…read moreand wish there were more places like this! Keep it up!

The manager knows what's he's talking about . Competitive pricing. Gives you options.read more

This place is a rip off. DO NOT GO HERE FOR YOUR TRANSMISSION NEEDS! They will charge you $795 to…read morediagnose your transmission. They are not transparent and will not provide any pictures of proof.