Mr. Divonte Wilkins helped me to purchase my 2026 Camry. I am loving my car so far and I greatly appreciate his kindness, resourcefulness and hospitality while helping me complete my purchase. Keep up the great work! read more

Took my vehicle here for service for the first time. Located south of NRG on the loop. Service quality was good, multipoint inspection took about 1.5 hours from checking in to getting back a list of items to review. A video is taken for the MPI pointing out each item, which is nice. Service quality from Joseph was top notch. Their pricing for servicing seems slightly higher than other Toyota dealerships in town, this could be a volume of work thing. read more

I finally made it to this location after work as they listed some viable options. Upon arrival, I noticed a very large lot and it was unclear where the new and used vehicles started and ended. I noticed a few people in red shirts who I assumed were staff standing outside the building. I like the opportunity to look without the hassle first, but ummm no one came to help me. Like at all. So, I left. I literally walked the whole lot and no one asked if I needed help. I should have checked Yelp and not Google Reviews. LMAO read more

Mike Calvert Toyota - Car Dealers Near Me - Houston, Texas

This zero star review goes to Mike Calvert Toyota. I went to the dealership showroom today and hoping to buy a car but I need someone to help me decide. I parked on the side of building and walked to the showroom. I immediately saw Toyota Corolla Hatchback sitting there. I took out my phone and started to take pictures. It's very sporty looking and not convinced that I could drive a young people's car. I went inside and wow there were so many people working in the raised area. My first impression... were they trading stocks? Everyone walking around with a mission. About half dozen of employees walked by me, none of them even gave me an eye contact. Not to mention a simple hello or welcome. I walked outside after using the restroom. I proceeded to the used car lot. Where is everybody? No problem. I can find my way around. I spotted a 2025 hatchback but has a high mileage. I looked around still no one came by. Ok no problem. I'm leaving. They obviously don't want to sell the car to me. Was it because I wore shorts? Because I wore a hat? Ah, maybe because I am Asian and not like other customers in the dealership. As I walked towards my car, I saw 2 black employees chitchatting with each other and completely ignored me. I'm not coming back for sure. And not gonna buy one from Toyota. I went to Nissan up the street and will pick up my car next week. One star goes to a friendly employee who guided me to the restroom. read more

See all

Today looked chaotic upon driving up, but it must be organized chaos. Came in for an oil change and 99% of my oiil change visits take 2+ hours. Today I learned that Toyota care stops including tire rotation with oil change at some point in a cars life. Dissapointing and also, they dont wash your car. Anyways, a good thing about long waits is you can walk over to Pappasitos's or shop at Cavender's. There is plenty of waiting room space and they do have a soda and coffee machine. You can ask for a loaner car, gas is extra. What iirks me is that when calling to remind me of service needed or something, they call more than once on the same day and still text about service needed when the appointment was made already. read more

Mike Calvert Toyota - long lines - Car Dealers Near Me - Houston, Texas

See all

AWFUL!!!! Manager is the biggest narcissist you will ever meet at a dealership! I was on the phone with him for 5 minutes and he was AWFUL! It surprised me that he's even the manager of that place. Literally mocked me and was sarcastic before I even step foot onto the property? He's used to people just nodding and signing the dotted line, not actually negotiating and making a sale. He just wants to act like a little baby when someone treats him like an adult and disagree with him! Lol read more

Mike Calvert Toyota - Car Dealers Near Me - Houston, Texas

We went there for a driving test with an appointment. When we arrived there they said our salesperson is busy and we have to talk with someone else which was ok but the thing that really bothered me was their manager Edward. We left the company because we didn't like the price they offered for our own car trading. He called us on our way home and said come back I will fix it with the price you want. When we got back they said wait we will bring the car. After about 2 hours waiting Edward came up and said there is no car now we will call you when we get the car!!!!! Shocking experience. Fortunately, we went to another dealership next week and bought the car we wanted with reasonable price there. I will not get back to Mike Calvert Toyota, it was a totally bad experience read more

Yes Andrew Jovanovic did an amazing job he stayed late just for us to get approved and drive off same day I cannot be more grateful for this place thank you Andrew! read more

Mike Calvert Toyota - Car Dealers Near Me - Houston, Texas

A bad place where I think they only seek to make deals that suit them. I have since June 3 that I bought a tundra 2026 platinum! When we arrived the price they gave us was different from the one they offered online, after so much talking to them they "respected" it we signed everything days later they tell me that the bank did not approve the financing! They asked me to return the vehicle and they promised to return the down payment until today they have not returned anything to me! I have an email where they confirm the return of the Down payment and a written letter! I don't recommend this place at all read more

Mike Calvert Toyota - Car Dealers Near Me - Houston, Texas

See all

BEWARE OF SHOPPING AT MIKE CALVERT. I went into Mike Calvert to purchase a used 2022 Honda CR-V EX Hybrid, which from the pictures it looked good, but they didn't post the most updated pictures since there was some cosmetic issues with the car in person. I was trying to get a hold of the salesperson trying to assist me, but it was so hard to get some kind of consistent response. I was really hoping to get some kind of constant communication as I was coming from over 300 miles away. Once I got to the lot, I was seen within about 40 minutes past my appointment time. After inspecting the car, it looked like there were several scratches and cosmetic damage to the car than the pictures portrayed. In addition there was a crack on the middle of the windshield, which the carfax mentioned that the windshield was replaced. Only 2 tires were replaced instead of all 4. After the test drive, I mentioned several of these factors and the history of the carfax with it being a rental/fleet vehicle, since I really wanted to work a deal out with all these defects. The first out the door price only budged about $200 and that they were strict on the price being final and all. It was about an hour and a half of just waiting between the salesperson and the manager "talking", to finally talk the price down $1,000, which in all honesty should have been at least $2,000 less with all these cosmetic damages, tires not being replaced, and windshield damage. I had even mentioned if the windshield can be replaced since that's what the carfax had said was done in March, to which I would be told that it would be fixed in service multiple times. Once that was all settled, within finance it took another 2 hours to get everything settled where I really only talked to the finance manager a total of 10 minutes out of the 2 hours waiting as he went in and out of the office. He tried to upsell me things I don't need to get away from the price I originally wanted, and once I rejected everything, the mood of everyone changed to just being sour. Once I got the car, I looked to see that the windshield was not replaced... they instead poorly filled in the chipped portion of the windshield. I drove off the dealership to only now find out that the 2 unreplaced tires are pretty much poorly inflated or are misshaped due to wear and tear. But I do remember the salesperson mentioning multiple times "we would not sell a car we know is not good since we take care of all the bad parts here before we sell it" that was a complete lie. I would never recommend this dealership to anyone ever, my experience with Mike Calvert was a 0/10. TLDR: I got terrible service, the car was has many cosmetic issues, the tires were not all replaced and gave us a bum tire. Windshield was not replaced as the carfax said. These guys were very unwilling to negotiate despite the issues and were sour I denied all the "add-ons". Left with the windshield still broken and very unsatisfied. 0/10 would not recommend. read more

See all

This was my first buying a brand car and Jesus made sure it was one of the best experiences I ever experienced. He knew exactly what I liked just after talking to me. All he did was ask me what color car I want, and he brought out the car of my dreams. They are very attentive with all their customers. It doesn't feel like they're just trying to sell you a car and get your money they make you feel like your part of the staff and family. This is his Business card below read more

Mike Calvert Toyota - Car Dealers Near Me - Houston, Texas

I've had the worst experience dealing with Alfredo Ott, the sales consultant at this dealership and the management team. Firstly, Alfredo told me they only sell new cars at this dealership because he probably believed I was not going to buy from him right then and there! All they want at this place is your money, or get out! I talked to manager above him, Ryan, but he also played games with me and kept on saying Alfredo is a great sales consultant, never acknowledging my valid experience. Moving on up to the management to see if there was some sort of resolution we can make, Ronny Haring resulted to yelling at us! He was being extremely rude and unprofessional! How can you have managers that yell at customers?! Ben Saxton, who supposedly 'would take care of things' also defended Alfredo instead of listening to my concerns! He is one of the highest up in charge was also a liar! Ben Saxton's cellphone number is 480-512-9720, and he stated that the very next day there will be a new inventory and he will call me with the cars of my interest in mind to assist me in finding a car... well, you would have guessed it, he never called me ! I was polite and looking for a vehicle to commute to work and saw the reviews here were good, but I just got messed up on left, front, and center. You all should be ashamed of yourselves. There's a reason why car salesman have a horrible reputation, it is because you LIE LIE LIE! At the expense of your 'customer'. This place is just about the numbers and filling the salaries and commissions! read more

See all

Tried to mess my Truck up by put Less oil in my Truck so it could break down but guess what I check my truck and notice it was light oil and two quarts short and had the nerves to tell me to come in and when I got There nobody knew nothing and try to blame me and sold me 4500 hundred warranty because they new the truck had a problem but never said a word just Plain dirty be careful with them get the vehicle check by outside company straight fraud read more

On Saturday, May 30, 2026, I tried to purchase a new car for my son--one I had already reserved--as a high school graduation present. THIS DEALERSHIP IS COMPLETELY UNPROFESSIONAL AND IRRESPONSIBLE. I do not recommend doing business with Mike Calvert Toyota, especially with Oliver Álvarez (Finance Manager) when it comes to signing the contract; and certainly, do not waste your time speaking with Ronny Haring (General Sales Manager) about Oliver Álvarez's unacceptable behavior and lack of respect. Because all Ronny Haring will do is justify the childish and completely reprehensible attitude of his team members. Ronny Haring (General Sales Manager) will tell you: "Oliver Álvarez must have been having a bad day." I wonder if Adam Nguyen, the Finance Director, ever found out? "It's ridiculous"--that alone shows just how poor company's philosophy is, and worse yet, it reveals the kind of employees running the place. I'm sure General Manager Mike Gorbet, Gwen Leigh, and Olivia Ellenberger are very proud that their company employs such arrogant people who provide such abysmal customer service. I'm certain the owners' philosophy is completely different, but they simply aren't aware of what goes on internally. I wonder how much business this dealership loses every month; then again, they don't make any sales effort because the Toyota brand sells itself. What does one dissatisfied customer matter? Who cares? More customers will come along, right? In short, the customer service is horrible. They have no respect for the customer's time--dragging you through the entire buying process and price negotiation (which had already been successfully concluded days earlier with the salesperson, José, including the credit check) only to disrespect you in the end and throw all your time and effort in the trash. All because some pathetic loser in the finance department wanted the customer to do exactly what *he* wanted, displaying an arrogant and condescending attitude. Once again, I DO NOT RECOMMEND DOING BUSINESS with Mike Calvert Toyota. In the end, two days later--on Monday, June 1st--I bought the exact same car in the same color from GULLO TOYOTA. I even got a better price and 5-star service, the kind of treatment every customer deserves. All customers deserve respect and professionalism; at the end of the day, we have plenty of options in Houston and the surrounding areas to buy from a place where our business is truly appreciated. read more

Unless you are a fan of the "bait and switch," I would recommend skipping Mike Calvert when shopping for a used vehicle. My husband and I found a Toyota Tacoma on their website that met our checklist and was advertised as "Toyota Gold Certified." The price listed online was $30,994, which was in our price range and we test drove it on Saturday evening. After driving back on Monday to close the deal, we were surprised to find an additional $3,994 "MTC Protection" charge added, which brought the price of the truck to almost $40,000 with tax, title, and license. When we said we did not want this "extra" stuff, we were told they could not take it off. We explained that we wanted to pay the price that was listed on their website (and showed them the listing on our phone to prove we were not just pulling numbers out of the air) the manager adamantly said that he could not remove the MTC Protection charge. We told him that if it was not optional, it should have been included in the price listed on the website to begin with. Apparently he didn't want the sale that badly, because he chose to let us walk out the door rather than honor the price that was listed on the Mike Calvert website. (See my photo captions for more information.) read more

See all

Not happy with Toyota Tech, Lillian, who was busy socializing with the lady in the second desk in the glass office, showing long dresses on her phone. I ended up going to another person to find out what was going on with my car. They went and got Lillian. Not good. Lillian then told me what was needed was not available. I told her she had me waiting almost two hours to say they didn't have what was needed especially since I could see her socialization. Really????? Very unacceptable!!!!! If I could give her a zero, I would. I still have to return and I live in Richmond!!! I might have to give my business to the dealership out here. read more

See all

I would like to take my new Higlander to Mike Calvert for service. BUT, I had a bad experience with my last Highlander, I soured on the service department. I brought the car in for a problem with the radio, and I was quoted $995 or thereabouts for a new radio. I went over to River Oaks Car Radio on Richmond, and the owner pointed out that new fuse was all I needed. I was so pissed, I blew off complaining, and let it go, but never forgot about it. Calvert is right around the corner from me, and Sterling McCall is not an easy drive to have to make. If I had a way to talk to THE Manager of the service department, I would like to come back. But, seems like they are always too busy and they want to rush the car through the service check in and never seemed really willing to spend the time listening to the customer. read more

I thought I was on a prank show when they asked $42,000 for a used SR5 4runner... turns out they're actually that dumb. Also in used car sales, they'll charge you $4,000 for an "anti theft" device which they probably paid $150 for. read more

So I'm here for a regular service but also have a few other issues / repairs needed. I notified the service department when I made my appointment. So fast forward to today. I arrive for my appointment and check in and confirm that I would like the squeaky breaks fixed and my cross bars repaired. I'm unsure of whether the service department is adverse to doing work or if the attendants are instructed to try and persuade customers from seeking any repairs because all I was told as - squeaky breaks - that's a know problem with our cars and will take an long long time to evaluate and the parts are like on months back order so maybe you don't want that. And also- I'll have to have the shop evaluate the cross bars and that's going to take a long long time and a lot of money so are you sure that's something you want to do? I mean are you serious???? I want a brand new car I just bought from you fixed appropriately and you're trying to convince me otherwise ? Is this even a business??? Shouldn't you be giving me options ??? So I've been told to wait in my car to see if it's possible- why would it not be possible. I'm not asking for it to be done today. I just want a plan. So It's been 20 minutes waiting and no one has returned. I honestly don't get it. read more

Mike Calvert Toyota - Waiting in the service line...... - Car Dealers Near Me - Houston, Texas

I dropped off my car at 7:00 AM for a scheduled oil change, alignment, and car wash. I was told the car would be finished by 12 PM and that I would receive updates throughout the process. Instead, I heard absolutely nothing from Coral the entire day. I had to call Mike Calvert 3 different times just to get someone to track her down to get updated on my car and 2 of the three times she was not able to give me an update or explain why a service that normally takes under 2 hours, when we stay on site at 7am, was somehow taking over 8 hours. When I finally arrived to pick up my car at 3:25 PM, Coral had a very noticeable attitude. I asked if there was anything wrong with my car that caused the 8-hour wait, and she told me "no, nothing was wrong" and that she had supposedly called me at 2:30 PM to let me know it was ready. I never received a call from her. I was the one who reached out to the service line, and they had look for her again to get her on the phone at 3 PM to confirm my car was done before I headed to the dealership. After paying, she handed me my keys and vaguely pointed outside, saying, "Your car is out front." When I asked where exactly, she just pointed again and repeated "out there." I had no idea where my car was, so I asked her to walk me to it. She agreed, walked toward the area she pointed to, and... my car wasn't there. I asked why she said it was in that spot, and she responded with, "Yeah haha that's crazy right?" No... it was unprofessional. She then had to press the alarm button multiple times while we walked around the whole lot until we finally located my vehicle. Bottom line: I have never experienced service this poor. Please be cautious if Coral Ruiz is the one assigned to your vehicle. The lack of communication, the dismissive attitude, and the overall unprofessionalism made this an incredibly frustrating experience. read more

This dealership is the reason I won't buy another Toyota. They are not able to be straightforward. Whether this is because they are so sloppy they are confused about actual facts, or because they are dishonest, I do not know. What this amounted to for us, was that they cannot be trusted with our car. Take your car for servicing/repair/diagnostics/inspections somewhere else. If you try to take it up with Toyota the parent company, they will likely tell you that the dealership is independent and they cannot help you. read more

The service department damaged my vehicle while performing an alignment and is gaslighting me into believing I caused the damage. Their own body shop disagrees with its service departments assessment. I took my vehicle in for 50,000 service and oil Change. The service video after the 50.000 mile service and oil change on March 11, 2026 shows the technician underneath the vehicle stating that "everything looks great, including the lower control arms, upper control arms, and tire rods." The service manager provided a list of suggested services, which included a wheel alignment. I agreed to the alignment service and waited longer for the additional service. When I drove away from the dealership, I noticed the vehicle was pulling hard left, which it was not doing when I dropped it off for service and oil change. I called March 11, 2026 the moment I left the dealership and service was already gone. I texted and called on March 12, 2026 and March 13, 2026 but never received a response. On March 14, 2026 I finally received a call and text to bring the vehicle back for a check. On March 16, 2026 I returned the vehicle to the service department for an inspection. The service video on March 16, 2026 shows the technician sitting at his desk, filming a computer monitor, stating that the frame that holds the control arm was broken or damaged due to a pothole incident, causing it to now pull to the left. (RO #879089) They tried to convince me that I caused this damage by hitting a pothole or curb and recommended their body shop repair it. I disagreed with the assessment and requested further explanation. Service Drive Manager then tried convincing me that I caused the damage to my vehicle. After being unsuccessful, assistance was requested from the Service Manager. My vehicle was then returned to service for an additional inspection, which resulted with again the service manager blaming me of hitting a massive pot hole. An inspection of the vehicle by their own body shop revealed no damage to the undercarriage, including the lower control arms, upper control arms, tire rods, or any other part of the vehicle that is consistent with damage from a pothole or curb. I was told manager approval was required to send me an estimate, which was never received. I made repeated requests for this estimate, but have been ignored. I made repeated requests for the service department to fix the damage they caused, but have been ignored. I was assured that their employees are nothing but the best, yet they let me drive away from servicing my vehicle and didn't say a word or document this supposed damage? I want my vehicle repaired. read more

They charged my mom for oil not under Toyota care. Just to charge her an extra 75$. My mom is elderly so she didn't know better. Make this right Mike Calvert Toyota!! read more

Mike Calvert Toyota - They charged me for oil not under Toyota care. Just to charge me an extra 75$. My mom is elderly so she didn't know better. - Car Dealers Near Me - Houston, Texas

Was looking at a vehicle for our son getting ready to graduate and head off to college. We found a vehicle and made contact with a salesperson and told them we'd have all the financial work completed before our arrival as we live over 3 hours away. All was going great and the price online was confirmed by the salesperson. ($15,991.00) The following day after getting all of the loan paperwork completed, we were advised the price went from $15,991 to $19,495.00 The sale price went up to $19,495.00 with an additional $2,995.00 for an"MCT" charge. From the words of the salesman, MCT = "That would be the add ons we add to our vehicle that include CarRX that is an anti theft gps system, wheel locks, and ceramic coating. We price our vehicles below what they're should be going for to get more attention to them but we're still priced number one even with our accessories." We learned that was not optional and apparently every dealership in the Houston area does business that way. Nice reminder to stay away from Houston area dealerships. They don't do that in east Texas. Before you shop at Mike Calvert Toyota, regardless of what you see on line or what you want to buy, add $2995.00 to the price and that'll be what the price really is. Bad business practice, dishonest, and hidden fees. Advertise low prices to draw you in and then hit you with hidden fees to make up the difference an make it mandatory. read more

So they tried to charge me $2200 for internal trim concerns. It was marked as a CRITICAL CONCERN. It was for my cracked windshield. I went to Safelite and got it fixed for $800. Also asked the technician who was an "assistant manager" why they were trying to charge so much for the price of the windshield change alone and was told that "[He] was not familiar with windshields" and could therefore not answer. How the heck did he become assistant manager for service repairs then??? For cracked windshields, recommend going ANYWHERE ELSE. read more

I had my oil changed on June 6th 2025 at Mike Calvert Toyota and recently noticed a leak on my driveway appearing to be oil. I returned to Mike Calvert Toyota on August 14, 2025 and was charged $246.40 to run a diagnostic all to find that the leaking was caused by a loose oil drain plug which was pointed out on the complimentary multi point inspection. Had the service department done a more thorough job I would have saved myself this expense. I will be scheduling my vehicles services at another Toyota Dealership from now on. read more

See all

Purchased a 2026 Toyota Corolla from them. Great experience, great deal. The moment we stepped out of our car, we were greeted right away. Service was fast, and everyone was approachable and nice. Ask for Ebenezer :) read more

Was considering flying here from California to pick up a good price tundra I found. A 2015 for $13,400 it was high mileage 233xxx or so. I thought that was a fair deal so I inquired. Then they said if I could put down $1,000 they would hold the truck for me. So I asked them before I put money down can you give me the out the door cost? And they marked the truck up to $17,500 I guess they installed a $4000 low jack and paint seal on it. I asked them if they could remove the items and we can make the deal. Shelwin said he would call me back after he talked to his manager. No call ever came back to me. I had to call them back hours later only for him to tell me they can't budge on the $4,000. It feels extremely scammy and unprofessional to advertise one price and then mark it up by $4,000. I can find a lot nicer truck if I wanted to spend 17,500 but I didn't want to spend that. I guess the price is crossed out online because it actually jumps up $4,000. And this is to Gwen L. Don't reply to this and act like you care. You are scamming a bunch of people like this. I'm sure you bought that truck for 8,000. You would've made 5,500 from this sale not to mention the financing interest read more

Mike Calvert Toyota - Website original price - Car Dealers Near Me - Houston, Texas

See all

Bait and switch kings. A truck advertised for $29k wound up with a nearly $40k drive-out price. Manager would not remove extra, suspicious fees. We walked and will never go back. They are dishonest, lack integrity, and manipulative. read more

Made an appointment for an oil change and still waited over 30 mins before a service provider came to see about my car. Not to mention the length of time for the actual service. This was my third time visiting this location and it seems like day of the week and time of day has no impact on the speed and efficiency of the service department. I do appreciate the detailed report and photo updates provided during the service. If you come to this location for car service be prepared for an extended wait read more

I have to say Divonte really took care of me. I had a bed cover added to my truck and not only did he meet me at the door. He reached out to me when it was complete. I highly recommend and I will continue my business at this location because of his superb customer service. read more

See all

TERRIBLE DEALERSHIP. I finished paying off my Tundra pickup truck over five months ago, and I still haven't received my title. I called them, and they gave me a number for Toyota Financial Services; I called them as well, and they told me--over two months ago--that they would be sending the title, yet still nothing. I called Mike Calvert Toyota, and the person who spoke with me suggested I go to a Texas state agency office to obtain a copy. Honestly, I bought the vehicle from them, so they should be the ones responsible for delivering the title to me. It seems like they lost it; neither the dealership nor Toyota is sending it. read more

Read this before you buy!! I bought a brand-new 2025 Toyota RAV4 from here, expecting a smooth and professional experience--but what I've received has been incredibly frustrating. Day after we bought it, I noticed multiple factory defects: panel misalignment, interior gaps, scratches, bubbles in tint, and other build quality issues. We raised these concerns immediately. Instead of taking them seriously, a service rep told my husband the issues would "get better over time." After multiple follow-ups, the dealership finally offered to repairs, but refused to offer any form of gesture to restore our confidence in the purchase, and to make up for causing such inconvenience and stress for us. To make matters worse, when I came in for the repair and rental process, the staff attempted to charge me for gas--despite a Toyota customer relations rep clearly telling me it would be covered. All in all, this has been an exhausting experience with poor communication, a dismissive attitude, and little regard for customer satisfaction. I have reached out to corporate and will seek further consumer protection. I regret trusting this dealership and would not recommend them based on how I've been treated. Spend your money elsewhere. It's been two weeks and issues unsolved. They even tried to say the defects are normal. The attitude is rude and disrespectful. They treat customers like trash. read more

Hi I like to give a shout out to the team at Mike Calvert Toyota at the South Loop location. I was in the process of looking for a new car and if your service reps had not reached out to me in reference the Toyota Tundra that I purchased last year for my son, if would not have bought a 2024 Hyundai Kona from you!... my sales rep was Byrd Lewis. He was very nice and he showed me multiply vehicles on your lot. When I saw the Hyundai which I know is not your brand but I fell In Love with it. Byrd was very helpful with me in securing the deal. There was a chip on the window that u guys fixed for me. And on my way back to getting the chip fix I had an unfortunate blow out, and your team was able to assist me in getting it fixed. From Byrds manager Tracy to her manager im sorry I can't remember her name but she was very nice and considered to the used car sales manager I forgot his name too and the manager in the rent-a-car area she was nice too. Every one was so nice and considered of my concerns! Thank You All! read more

See all

I called into the dealership today and they use a 3rd party for scheduling appointments who apparently doesn't know what the service department can or can't do. So, I explain to the gentleman exactly what's going on with my car, if I turn it off it's not starting and I just had to jump my car. Never had this issue before. He tells me he can get me scheduled for 4:40 if I could get to the appointment. Yes. I show up at 4:39 and was told my the service manager that can't do anything for me. Battery is under warranty and they leave at 5. It will take an hour for them to charge the battery per claim procedures. Mind you he tested the battery and it said replace. The only thing he offered me was for me to purchase a new battery or pay for a rental. Why would I pay for a rental when the battery is under warranty through your dealership. No other solution was offered and it was clear they just wanted to go home. I call the dealership because I wanted to speak to the customer service relation representative and of course she isn't answering her phone nor returning calls per usual. But the front desk receptionist Jody. Instead of answering the phone after I left the VM she sends me back to her VM. In what world is that professional. I voiced that to her and she catches an attitude like I'm inconveniencing her from doing her job. Im really sick of the people at this dealership. They will have a good group of people working and Chase them off and end up with a bad group of people because they keep the bad... Luckily, I keep a portable jumper box in my car. read more

Mike Calvert Toyota - Because the battery in the car needs to be replaced - Car Dealers Near Me - Houston, Texas

See all

i would 100% recommend "daniel, javier & peyo" these men made it so easy for our experience there. very helpful! thank you to this team for the wonderful support we had throughout !! read more

Terrible experience with this store. I had them run credit and get approval on a vehicle. That was listed at $28,999.. The price just dropped from $31,999 on cargurus. For a little extra context I was approved for the same car an hour earlier at another dealership prior to reaching out to them. The car is just $1500 less sitting at $27,686 payment was $589 with $8k down or $646 with $5500 down at 72 months. Out the door with warranty, gap, even with their package it's $31k and some change Then when Mike Valvert Toyota gives me the numbers it's $699 at 78 months with $8k down. Out the door $35k and some change. Obviously they added something into the numbers. I asked for a buyers order. (ALWAYS ASK FOR A BUYERS ORDER.) They at first flat out refused unless I came into the dealership. I did not choose to go in, they finally sent it after speaking to a manager. Once I received the buyers order the price was $33,999 with a discount of $5k I guess to make me feel special haha even though on their website and cargurus the car is listed at $28,999 and it was previously listed at $31,999 on cargurus. But get this it had a package of an extra $3k on it. So they listed it higher on the buyers order put some fake a** discount on it to make me feel like I'm getting a deal just to add a $3k protection package. When at every other dealership it's $695 for the same package. Legally you don't have to buy these packages dealership throw in and say it's not an option. They make you feel like you have no choice but you do. It's a law and banks hate financing them. I was a sales consultant at a dealership it's their way to make money and add in extra fees to make up the money. They literally added a $3k fee because they dropped the car down from $31,999 on cargurus to $28,999 it's their way to get people in the door making you feel like you're getting a good deal, and then screwing you over. So the car is being sold realistically for the same price of $31,999 it's just a way to fool someone that doesn't have a clue what they're looking for. So if you're thinking of buying from them buying a 2025 Hyundai Santa Fe with 8k miles Vin- 5NMP24GL6SH133705 (Avoid it and their dealership. It's not about the people it's about their pockets. I'm leaving this to help other people out. Whether it's this dealership or another a lot of people don't pay attention to final numbers. They sign because they're happy with payments. Not every dealership is like this. Please just do your homework and read the fine print. Sales representatives was Dominic Mike Calvert Toyota you have my number please feel free to contact me about my review. If it's deleted I'll be sure to repost. Thanks and have a great day you con artist. read more

I inquired about a 2021 pre-owned car with over 68,000 miles that they showed on the website for around $16k. I am not local so i asked for more pics and videos, and then I asked the best price since we were interested in buying the car. TO MY SHOCK the salesperson came back with a price over $23,000!!! He said that included "dealer installed accessories". I told him i was not interested in "dealer installed accessories" and asked him what those accessories were. He told me "diamond ceramic coating on the paint and anti theft gps" and asked me what i was trying to achieve. I told him i was expecting atleast the price on the website if not lower - not THOUSANDS OF $$ HIGHER!! COMPLETELY BAIT AND SWITCH. I don't want to deal with any dealership that has so much fine print and aren't upfront about pricing!! So frustrating and terrible business practice. read more

I just walked out after 5 days of preparing for a Sequoia or Tundra purchase. They lied and the price they emailed me changed $11,000 ( not a typo). The price went up $3000 and the "dealer add ons " went up $8000. This place is a joke, DONT go and expect a fair deal, we own 3 Toyotas and I might stop using them for Service just out of principle. I said PLEASE dont wasted my time, well they did and LIED to me. Scary places like this still stay in business. DONT GO !!!!! read more

Proud to say this is my third Toyota, and my second one from this dealership! I've always enjoyed being part of the Toyota family--they're solid, reliable vehicles that I can count on. Mr. Byrd made this recent experience even better. From the start, he was honest, easy to talk to, and didn't come off as pushy at all. He walked me through real numbers and broke down the Toyota promotions and incentives, which really helped me get a great deal. I left feeling confident and excited. I highly recommend this dealership and definitely suggest working with Mr. Byrd! read more