The quality of professional service and the economical pricing was appreciative after receiving two additional quotes.

The team at Scotti Muffler in Dover went above and beyond! I had been struggling with my car jerking when accelerating, even after a transmission replacement elsewhere. I spoke with Brian, the Service Advisor, who explained they were busy and could only take me the next day. Since I was only in town for the day, I hung up to find another shop. To my surprise, Brian called me back just 5 minutes later and said they could fit me in that afternoon at 2pm--lifesaver! When I arrived, I was greeted by a friendly "gentle giant" who helped get me started until Brian was free. Doug, the Technician, rode along with me to experience the issue firsthand, quickly diagnosed the problem (plus another one I didn't even notice), and had everything fixed within 40 minutes. My car now runs smooth as ever! Outstanding service, great teamwork, and honest care. I'll definitely be back and recommend Scotti Muffler to everyone I know! read more

A fair price that is less than any automaker sales business. Scheduled an appointment and get an estimate for your vehicle. Very reasonable and reliable service center read more

I made an appointment for a diagnostic no problems Were found and they did not charge me for the service they will forever be my favorite muffler entire center a bunch of great guys honest And professional read more

I was excited when I took my car in because I was recommended by one of their friends. They charged me $80 to diagnose the problem. They charged me $648 for labor, to put in an alternator and belt. After the repairs, the alternator was over charging. They wrongly connected the wires. They wanted $1900 to do the job over. They were not customer service savy. It looks like they cater for certain types of customers. Very rude when you ask a question. Don't take your car to Scotties for any major repairs. Tire and oil change are their specialty. read more

This is for the Scotti Muffler location located in Dover, DE, on US-13. I have a suspicion that they look at customer's ethnicity, grooming, gender and size you up and then decide how much to charge. Case in point. Smiling Asian guy dressed well with Caucasian wife walks in, with a cute baby, and the price for a simple alternator replacement (with remanufactured, not brand new) was $737. Breakdown. $300+ for a remanufactured (i.e. used) alternator. '01 Nissan Xterra V6. AutoZone has brand new for $200 ish. Labor: $200ish. Diagnostic Fee, $100ish. I came in telling them the car doesn't charge, please change the alternator. They changed the alternator. $100 to diagnose?? I know, that doesn't add up to $737. That's because there's another line item, CHARGE BATTERY: $137 really? seriously? They put the battery on charger. $137. Grand total $737. For an alternator change on an old truck nothing else. I leave you to draw your own conclusions. read more

I have been to Scotti's for various reasons. Brakes, oil changes, etc. My man went there for oil change and leaky seals. Scotti's is a great place to go. They work hard for their customers and the prices are good. I have learn not to take my car anywhere else. read more

Save your money and go to A1 Auto Repair in Dover Took my car there (Dover location) about a month ago for a oil leak an it was over heating they said they fixed it I paid them 2400$ for them to say it was fixed so then not even a week later my car starts over heating again they say "if it's something we did we'll do it for free if not we'll charge you" so I take it in the second time an they said it was a factory clamp an charged me 60$ okay cool right? No here we are another week later an I have no oil or coolant in my car and they give the same bs they did the second time how is it that I took it to yall to fix the oil leak an coolant leaks but yet I'm still leaking oil an coolant thank god I learned from the first time taking it there an check my oil an coolant cause my engine would been destroyed if I just kept driving it so I took my car to another mechanic ( A1 Auto Repair) and they told me Scotti muffler didn't fix everything they only fixed small stuff sn they charged me double the price for each part an for labor so A1 Auto got everything fixed an guess how much they charged me? 600$ so not only did they ACTUALLY FIX MY CAR they charged me 1/4 of the price an all the leaked oil in my engine bay an under carriage got cleaned for no extra charge an it was caked in oil and coolant read more

My father took his vintage 1984 Porshe 944 to this place to have his muffler replaced and while it was there the back drivers side bumper was damaged (as seen in the pictures attached). They never contacted my dad when it happened or said anything to him about it while it was being worked on. When my father went to pick it up, he saw the bumper and asked the manager about it. The manager said, "that must've been there before you brought it here". Really dude? It's a freaking vintage car! Rarely driven! Smh, so basically these people did not want to take responsibility for their employees damaging a car in their care. Don't patronize them! You might not get your car back in the same condition that you left it in. I mean, it should be in a better condition when they return it not worse! read more

Scotti Muffler & Tire Center - Damage done by Scotti's Muffler - Auto Repair Near Me - Dover, Delaware

Took my 2010 mariner here to be looked at. AC would turn on but wasn't cool. They said I had a clogged system and suggested replacing the whole thing ($1800) Had my friend look at the car. The cold air blower (?) wasn't even on so he was confused as to why they said it was clogged when it wasn't even running... anyways. 60$ can of freon and a fuse and my AC is back working. I never go to shop, and this just shows me why. read more

Long time affiliation with this place, take my word, go elsewhere. Ever since the place received "new management" it's been going downhill quick and bridges are being burnt. Ask around about the retention rate, most people (especially POC) are being fired and some just leave because of the "managers" popularity contest. Rates have gone through the roof in the last two years, along with the cost of parts in which most are sourced from your local Autozones but doubled and tripled in price through the business. Customer returns are frequent due to newer techs constantly dropping the ball. Scottis used to be a place of high standards and value before 2019/2020. A place that you could leave your vehicle at all day and return to it knowing it was done the right way with quality parts. Sadly that type of shop no longer exists. P.S. if you do get your car worked on there and it isn't done right, they'll write you a check back if you raise hell read more

When I lived in Middletown I would go here for my oil change and any other problems I had with my car. They were always nice and I never had any issues with them. read more

Used to work here and some of the techs are super lazy, one of the techs (John) did an AC service on the owners truck and vented the refrigerent into the atmosphere which is illegal. Most technicians even spoke bad about customers when they aren't around, also some of the guys upfront would constantly hit on and talk nasty about women when they weren't around or when they were walking out! Disgusting in my opinion, I also had the exhaust guy do some work on my car and not even a year later the piping is all rusty and looks like garbage, they use very cheap exhaust piping regardless if it's stainless steel or not. Take your business elsewhere! It's crazy when you see a review from someone who worked behind the scenes right? read more

Been here several times for exhaust work, on two different mustangs I've owned. Great guys, quick quality work, didn't try to upsell me, they actually gave me a cheaper alternative. read more

Most honest place I've ever been to. Been going there for over 10 years and they go out of their way to help. Used them for regular maintenance and for repairs on all 3 vehicles. Appreciate them more than I can say. read more

Honestly this is the best auto shop I've ever been too! Ladies you can feel safe going there alone and not worried about wether you'll be overcharge and scammed! Honestly I took my car there to get an oil change and I didn't even feel like I was waiting long because the guys had me cracking up the entire time. read more

I brought my car here to fix an issue with the cooling system. They pressure tested it, and figured it was worn out gaskets. So they replaced all the gaskets and charged me. No problem. Until a week later and all of the coolant drained out. So I brought it in again. They diagnosed that the water pump was leaking and replaced it along with the timing belt. So I picked up my car and was heading to work when my steering wheel starting violently shaking. When putting my front tire back on they failed to tighten my lug nuts. And to top it off, my cooling system is still leaking. I will not be going back here and recommend you do the same. read more

I usually don't leave reviews but felt like I needed too. Took my new Ram to have the muffler changed out. I am meticulous/OCD with my vehicles and the job they did didn't disappoint me. Nice clean work, great looking welds, OK price, and quick turn around. Price was more than what I was quoted on the phone BUT I do not mind paying for quality work and that is exactly what I got. I drove an hour from Wilmington to have this done and it was well worth the drive. read more

I had a great experience. I went in and right away they had me helped and sitting in the waiting room. Within 40 minutes everything I asked was done and turned out amazing. And it wasn't expensive either. If I went somewhere else it would've easily been double the price. read more

They always take care of my car. Pricing is more than reasonable and they don't just go fixing things that don't need fixing like other shops who are just out for your money. They genuinely care about getting you back on the road safely. I'll never take my car anywhere else. read more

I had a 9am appt to get a diagnosis done.i gave them the code and said I would wait..Chuck the Owner told me that it would be an hour..a hour and a half later I asked about my van..Chris said he called me twenty minutes pior and the order did not say I was a waiter..all they did in this time was check for a code which only takes 2 minutes. .He was so rude to me then said I had to wait another hour to get the diagnosis done..and still charged me the full amount..three other customers was there and was in disbelief of what just happened. They also said they would never do business there again. I paid wirh my debit card and this morning there was fraud on my card so i had to have my card cancelled. What a dump that place is . read more

Excellent shop and more importantly very honest. I brought a vehicle that I loved and took care of very well (250K miles) and got my monies worth out of said vehicle. It failed state inspection for a number of O2 sensor and emissions codes. They got me in fairly quickly and called back with a diagnosis only a few hours later. Diagnostic work up showed over $2,600 worth of parts and repair. I did not expect that and it was suggested it was basically time to move on from said vehicle all things considered mileage and money to be put in for repair. I ended up getting a new vehicle a couple hours later but I feel compelled to leave a review because the whole staff was very helpful and resourceful. I will absolutely take my new vehicle there when the time comes because it's not a matter of if but when for any vehicle. read more

I used to refer many people to this place however no more. Last Monday I referred my friend to go there for an alternator replacement. He purchased the part from another place to save some money. The man at the counter was very rude and even told my friend that they don't use "cheap sh*t" when working on cars. Scotti's installed my friends part but the unprofessionalism has cost them many future referrals. read more

had a cat installed about 5 weeks back and come to find out it had failed, I brought it in, in hopes of getting it replaced free of charge then they come up with bs excuse that my car had a misfire, turbo incorrect flow and secondary air injection incorrect flow, my vehicle had none of these codes present before I brought it in and then to top it all of they drilled holes into my existing exhaust to perform a "diagnostic test" to test back pressure. read more

I called Scotti Muffler at 1pm on a Saturday knowing they be closing at 3pm and they were very busy. I had a tail pipe that came off my C-Converter that needed to be reattached because the 3 bolts holding it rusted/broke off. They took my vehicle in for this repair right way and fixed my problem all within an hour. cost for the repairs were very reasonable. I would recommend Scotti Muffler for any repairs you need for your automobile. Thank You read more

They are helpful, courteous, and set realistic expectations then exceed them. Recently a few lights popped up on the dash, I ran over no appointment and they did a free code check to give me an idea of how serious the situation was. Unfortunately it was a serious situation and I had to leave my car. It was fixed when they said it would be. Running great! Thanks Scotti's! read more

This place is ok. If you don't have any choice for your car repair than it's fine. My car broke down next to this place. They quoted me different price initially and i agreed to that price but final price was $100 higher. read more

I would not recommend this business to anyone. Especially individuals who own a hot rod or performance car. First, I was way overcharged for the "work" that they did. In addition to that, I wrote down my mileage before dropping it off. The day I went to pick up my car there was an unreasonable amount of miles put on my car. There was no reason why they needed to drive the car. And last but not least, my dad witnessed one of the employees drive a muscle car down the road that was on the lift when we arrived. He got on it a couple of times and almost hit another car. So yeah I would look for another auto repair shop that is professional and takes their work seriously and respects their customers vehicles. read more

I took my car here for the first time recommended by Jiffy Lube. I should have known better. Why didn't I take my car to where I usually get it serviced? I know better next time. The problem I had was my serpentine belt was warped. So I had them replace it. What happened next is unbelievable. After work I started up my car and it had this long and squeeching noice belting out! I was in shocked because my car never made a sound like that. The next day I contacted their office and they told me to wait until a week and if it continues to make that noise bring it in. Well, after a week of embarassment, I took my car back and they couldn't find anyting wrong with it except a rusted nut that could be causing this problem. I was so upset with them after paying $120 to have them install the belt that they didn't try hard enough or waited long enough until the noise would resurface. So I took my car to GoodYear and within two hours they adjusted the belts (serpentine and alternator) and I haven't had a problem since. The mortal to my story is I should have took it to them the first place. If you want drama in your life take it to Scotti but if you want your money worth take it to Good Year!!! read more

My experience is similar to the other reviewer Ray. I have gone to Scotti for years for all the repairs on my 2 cars. I usually deal with Fred or Chuck, and they were both great. They didn't mind answering my questions or trying to save me money. Recently when taking my car in for work, I have had the unpleasant experience of dealing with Chris. He can get very rude, especially when I asked questions about parts pricing ( they marked up a part 80% compared to what i could have gotten the part for at the SAME place they got it from) or like the other reviewer, bringing in my own parts. In this economy, customers want to save money and get honest trustworthy repairs with pleasant service. I no longer feel that Scotti does that after my last experience and I hope I can find another shop that is as honest as Scotti USED to be as I will no longer go there or recommend anyone else go there either. read more