This place is Amazon the have a realy good Service everything was amazing thank you for everything

Made to order dishes are surprisingly good, all Italian staples on the menu: tortellini carbonara, meatball sandwich, chicken piccata... even their salads are generous and tasty. read more

I ordered the "Special Stromboli" and thought it tasted great. The sauce that came with it was a great complement to the dish. I also had the cannoli, which was tasty. I'll definitely get delivery from there again. read more

A solid pizza place with lots of options. I haven't had the other kinds of Italian food, but it looks satisfying. With the type of counter service they offer, they probably need to pay a little more attention to cleaning the tables after people leave on a crowded day. read more

This place gets 3 stars because they're local and have quick delivery. The food isn't great. We've ordered 3 times trying various menu items and were never impressed. The pizza needs a rework. read more

Food court food, atmosphere and service. Best way to describe it. Kids butter noodles were dry and rubbery and had just a mini slab of unmelted butter on top. Pizza was OK but nothing special. Best part was the Italian beer selection. Lots of better choices within walking distance. read more

I friggin love this place. You get massive portions for very little. The food is great too. If you go on their website you can always get free fries too. People from my work go there all the time. read more

Ok so it's "fast food Italian." But in a pinch and hurry you can't beat the friendly service and the yummy food. The garlic rolls are delicious and the lasagna nice and saucy. If you're in a hurry for a quick Italian fix, you can't go wrong with Scotto's. read more

Amazing Pizza and great service. We had a large group and ordered pizza from here and they were very accommodating. Gave us plates, napkins, silverware and even carried the pizzas to my car! Make sure to try the chicken pesto pizza! read more

Scotto's is the only place where I can get spicy capellini puttanesca with tons of olives, capers, and mushrooms, and no sardines, artichokes, or overwhelming onions. It's perfect, and the portion is huge. It's a counter-service family restaurant, so it's not fine dining. The seats are uncushioned, the drinks are a serve-yourself soda dispenser, and the salads are mostly lettuce. But nobody I've taken there has complained. It's perfectly reasonable as a place to stop for lunch or an informal dinner. If you want cheap, go to Giovanni's in Leesburg. If you want classy, go to Il Fornaio in Reston. If you just want a slice or some pasta from a broad menu, go to Scotto's. read more

Fettuccine Carbonara was beyond delish. Garlic knots and canoli were fresh and yummy. Order delivered quickly and staff was very polite. Love Scottos! read more

Nice, family restaurant. I have picky kids when it comes.to pizza. Krissy the cashier was friendly and helpful. Definitely going back.

I ate here this past week for the first time. This would be a great place for families. I really like the style of this restaurant; I like that you order from a large restaurant menu but there are no servers. You pick up your food and head to a table on your own. I had a vegetarian pizza with ricotta, garlic, cheese, broccoli and tomatoes and it was very good. I also had calamari and it was tasty as well. The marinara dip was very unique- a delicious olive oil flavor along with the tomatoes and spices. Fair prices and good food. I wish I'd tried it sooner! read more

I'm so torn on Scottos. I really want to like it because it's close, convenient, cheap and the food is actually decent. But there are some issues. Delivery takes forever - which they don't tell you on the phone. If it's going to take over an hour to deliver, I would rather know up front so I can go pick it up. There are a few times I have ordered food and they are out of it. Seriously? You're out of eggplant? You can't walk to one of the million Harris Teeters in Loudoun and buy one? Their food seems to be inconsistent. The pizza is always good, or at least has been with me, but every time I order the Scotto's Salad, it comes with a different dressing or cheese. We still order - basically for the convenience, but otherwise, I certainly wouldn't go out of my way to go there. Brambleton really needs some better places. read more

Love the NY style pizza and their deep dish is delish too! It's our family's welcoming the weekend tradition. So glad they're near!

This was one of the worst places I have ever eaten. The veal is frozen, don't believe for one moment it is fresh. The pizza was awful, mostly sauce with a little bit of cheese. The only thing that was good was the already bottled beer and the small garden salad. TERRIBLE!!!! DON'T GO! read more

Other commenters are a bit confused as to why the bad reviews...it's really NOT for thier food. The food is really yummy. I have experienced teens that work there sitting in booths talking but with a lot of profanity. I'm all for teens working, have a teen myself, and I myself worked at 15 at a restaurant. Also, didn't have the cleanest mouth at that age, I get it. BUT this is a BIG family hang out with a lot of children around. If employees are going to talk like that (the F word every other word) then get off the clock and leave work. Other than that, yummy food. read more

We should have turned around and left after we entered. There were 2 workers lounging around the booth as we entered, and they didn't greet us or even acknowledge us. First red flag. Then, the cashier was curt and acted like he was doing us a favor. Okay, maybe the food will make it all worth while. Almost. The fast food Italian was tasty. But, then, when I returned to the fast food counter to order a side dish for my daughter, the bus boy-turned-cashier didn't even look up, but said, "Yeeessss?" Excuse me! Am I interrupting your free time, seeing as we are the only dine-in customers in the place?! We just moved here from a city of 10 million people, and I can honestly say, the service here was much more impersonal and lacking in every way from that found in the big city. read more

Called in the order for delivery on a Friday night, was told it would be about 45 minutes...an hour and a half later I called to check on the delivery, the man that answered the phone, Nick, was rude and attempted to blow me off...didn't want to be bothered with checking on the order until I insisted!! He checked and said it wasn't there so it must be out on delivery! Really!? Never even apologized just said they were really busy. The delivery came while I was talking to him, so I told him I'd call him back. The delivery guy was just as rude as Nick! 75.00 worth of food that was just okay, one dish was horrible, not good at all! It was the first and LAST time I will order from Scotto's. read more

I used to love this place, but I don't know what happen. Do they change owners? Or chef? Because the food is not good anymore the quality of the food is poor for the price. The chicken Alfredo was one of my favorites, not anymore now is just liquid white sauce doesn't have any taste and don't even tell the baked Zitti look disgusting. Sorry not anymore my favorite place have to look for a new place..... read more

Never to return. Stopped by for a quick bite with kids. Ordered 2 slices of pizza and garlic knots. After 15 minutes the cashier comes over to ask if they could sub my garlic knots for garlic bread, fine ok whatever. So another 7 minutes go by and the guy behind the service counter is just hanging around . Finally get up say something they hand me two slices of luke warm pizza. Another 10 minutes go by and we get the sub garlic bread which was gummy and undercooked. Stopped by the cashier and told her that guy was not doing his job and I will never return. She stared blankly as her response. read more

The cashier was rude, and was mad that a coworker was late. In front of customers he call the guy a "asshole." Then he waited on us with a poor attitude. The food was sub par , we live nearby and won't go back. Poor service and ok food. read more

Bleh. The interior is nice and comfortable. The pizza is "OK" on good days and way less that "ok" on bad days. More than once we have had to wait an inordinate amount of time for a Sicilian pie. It's just not worth it. Especially now that Rubinos opened in Broadlands and Cucina Italiano is in Brambleton. read more

Not sure what is with the negative reviews. We've eaten there a ton and both the food and service have been good. Delivery is also quick.

December 26 2018 after the movie theater my daughter and I stopped to eat at Scotto's . At 5:55 pm we ordered spaghetti and meatballs and a steak & cheese sandwich with fries , soda . I received and ate my spaghetti dinner . Still no steak and cheese sandwich/ fries at 6:30pm for my daughter 14 yrs old . I spoke to a employee 6:31 pm who seemed to be in charge and informs him of my situation. The sandwich and fries were still not being prepared , forgot . I requested a refund which he agreed . My daughter now needed to eat dinner so gone to cook her dinner, shameful service . They did nothing else to keep a good customer. I stopped going to this restaurant months ago due to several other issues. I gave it a try tonight since it was close to the theater but once again disappointed. The young men working the cash register seem as if they don't want to be there. Poor customer service at the cash register almost always . People spend money and patronize this establishment and it seems they are only interested in making money . Disappointed customer and hungry daughter , 14 yr old tonight . read more

I wish I could give no stars.This place is a sorry joke. 10 dollars for 2 slices and a drink is F!*@#ing absurd. Throw in poor and rude customer service and the fact that the crust tasted like cardboard and the slices cold, I feel like I would get more satisfaction throwing my pizza at the front door than eating it. I also tried their Alfredo the other day and apparently they don't know how to make any kind of sauce. It was as if they threw cheese on over cooked pasta and stuck it in the oven. SAVE YOUR MONEY AND GO ANYWHERE ELSE! read more

Ate here for dinner tonight. My first time, fiancé has eaten here before. I was skeptical since there was only one other party at 5 o'clock on a Friday evening, but we gave it a go. Lady that took our order was very friendly and hooked us up with a discount, nice start. Food came out shortly after we ordered, was piping hot and tasted great! This isn't best Italian ever, but we had no complaints. It was pretty good and we will likely try it again in the future. I had the delicious and totally unhealthy fettuccine carbonara, very good, and my fiancé ordered the spinach and cheese calzone which he really liked. Also tried the garlic knots; good stuff as well! read more

So I thought I would give them another try and they failed again. Received my Stromboli without Pizza Sauce. Lately there seems to be a problem with every order. read more

Recently moved to the area and we like the food. Haven't done delivery, but dining in was fine. It's a tricky set up though because it seems like they should have waiters but it's an order at the front, and they bring it to you set up. read more

I don't know why they don't have a higher rating. We have eaten there several times and have had them deliver even more often and their food is excellent. Probably the best shrimp scampi in the area. The food is delivered quickly and hot. read more

Always a favorite. Best NY style pizza and meals around. Any alfredo dish is highly recommended as well as the baked ziti. YUM. Steak and cheese sub :) We eat there often and are never disappointed. -Former New Yorker read more

This place is ok and we usually go here because it's close to home. Not happy with our last visit as it took over an hour to get a hoagie and cannelloni (from the time order was placed to actually getting it). It's one thing by being honest and saying it's going to take ~30 minutes but to initially say 7 more minutes or it's coming right up to being 30+ mins after arriving to pick up the order is another. I asked for no banana peppers but they were cooked in my hoagie. This is the not the first time they screwed up on our order. Not sure if we're going back. read more

I sent this to S Ramos on November 11th and of course I didn't get a response. To whom it may concern: I would like to inform you of the deteriorating customer service that I have seen over the last two months. Approximately two months ago, I arrived at Scotto's on Ryan Road and ordered chicken fettuccine. I'm not exactly sure why the person taking my order couldn't understand me, but I had to repeat myself over and over again. It was like I speaking and she was watching television. The next situation was an online pick-up mishap. I place an order via your website and when I arrived, the person at the counter told me that I had ordered at that other location. I explained that I live right down the street and was certain that I did not order from another place. He turned around and looked at a piece of paper, from what appeared to be a printer, and then told me it would be 20 minutes. There was no apology or anything. I began to wonder why he thought to blame the customer for doing something wrong before checking to see if he made the mistake. The next visit was just two weeks ago. I arrived to place a order and again, I had to repeat myself over and over again. I asked for chicken parmesan and fetticunni carbonara and she kept repeating back to me all kinds of other variations/combinations that weren't my order. Lastly, I felt the need to voice my complaint after my order tonight. I first tried to call in my order, but the phones were busy and I couldn't get through. Next, I tried placing an order online, but the website wasn't working properly. I waited about ten minutes and tried calling again. This time someone answered the phone and I proceeded to place my order. I asked for a side garden salad with ranch and a medium meat pizza with mushrooms on half. Instead of repeating my order, he just quickly asked my name, said 25 minutes and hanged up. On the way home, my girlfriend stopped and picked up the order. When she brought it back, I opened up the pizza box to a cheese pizza with pepperoni on half. I looked at the receipt and Jose Noe indeed entered in a cheese pizza with mushrooms on half. I'm not sure why even the wrong order turned out wrong. Additionally, when my girlfriend told one of the people working there that the phones were busy, he responded, "We don't answer the phones when we are busy." I can't even imagine that this would be the normal response to a customer, especially when you offer deliver service. I used to really enjoy going to Scotto's and now I am starting to associate your establishment with disorganization and poor customer service. read more

im often visit scottos its one of my favorite places because food its amazing and the good costumer service is great specially the manager its realy friendly,and whatever u need he always try to make you feel as in home his name is walter i realy like dat guy cuz he knows how to treat his costumer, i recommend this resaturant to have fun with the family read more

Unimpressive, Rude, bad attitude and totally mean server. Last night they said they are closing. I actually thought they are being nice to remind us if we want to order anything like usually they do in many restaurants. BUT the server said they want to close the door and ask us to leave immediately. I nicely ask for five minutes that way I can use washroom for me and my kids but can't believe when he said "five minutes are too much" I literally left with still mouth full of last bite b'coz didn't get a time to even chew and swallow. where is the Manager???? read more

We've been loyal, happy customers of Scotto's for a few years and have been ordering for delivery on a regular basis. Tonight my husband called to order a pizza for delivery to Stone Ridge & Noah, the manager told him there's a $25 minimum for delivery (we live 3 miles from Scotto's). My husband informed him that the menu doesn't indicate that and Noah said we changed our policy back in March. So my husband said if that's the case, I guess we won't be ordering from you anymore and Noah said okay. Unbelievable!! read more

This is definitely one of the worst eateries in the Brambleton Towne center. We placed a carry-out order using a Groupon which was accepted over the phone. They said the order will be ready in 20 minutes. We get there in 25 minutes then that's when the fun began. Cashier said "dine-in only" then we say read the Groupon. Groupon clearly states "dine-in or carry-out only". After arguing with 2 flunky shift leaders, the illiterate cashier and threatening to call Groupon they finally relented and accepted the coupon. Short flunky tells us to wait until order is ready. Then illiterate cashier, in front of short flunky, hands us the order which was already completed and sitting in the warming oven! My point is that Scotto's of Brambleton sucks and never back down when you're right. Btw, I'd give this a zero but you know the story about ratings... read more

Looks like I should have read the reviews before I walked in to this place. To me, the top determinant of a place being good or not is if I would go back there again. To that end, I would not. Uncaring staff (maybe because I showed up closer to closing time than prime time), that took more care of their own needs than the customers that were paying to eat there. The food was below average, the service bad, and that combination says that if you have a free will of where to eat, you will go somewhere else. Maybe the marketplace can help them, and the manager will read this review and make a decision to care for their customers. Based on my experience, however, I am not going back. read more

Just had the pizza (plain cheese) and it is absolutely some of the worst pizza I've ever eaten. The crust tastes like cardboard and the sauce is lacking any flavor. It was also very salty but I couldn't tell if that was because of the cheese or the sauce. They must not be using a good-quality mozzarella as it just didn't taste right and was very greasy. The crust is stretched so thin in the middle of the pizza that it becomes limp and saturated from the sauce and cheese. I have friends who ate at Scotto's back when it first opened and they said the quality of the pizza has definitely changed. read more

Steer clear! We ordered a pizza and salad and after 1 1/2 hours we called and they said it would be 15mins. After another 1/2 hour we called back only to be cursed at and told to chill out by some kid who wouldnt give us his name. We asked for a manager and he put us on hold mulitple times, and said he was the only one there that spoke english. When we asked for a refund all of a sudden he couldn't "hear me", oh and he finally told me his name..."Joe". It's a shame I won't be eating here ever again, great pizza, but with so many choices around here why go thru this! read more