I'm honestly in disbelief that someone thought that closing the Bel Air, Harford County, location…read morewhere there was plenty of parking, a bigger location regarding the actual building and more available tellers , (at least four) and move the Bel Air location , to Golden Ring. Not too mention it's an inconvenience, what used to be 12-minute ride to the Bel Air location is now a 30 minute drive and another 15-20minute wait! The Golden ring location is too small, there are only always TWO TELLERS WORKING, and there is always a LINE!!!! The parking lot is always congested . The staff is ALWAYS NICE & PROFESSIONAL ! If there was another location that was closer! I'd definitely go!!

Pleasant staff members . Nice new clean location .i thought it would have been crowded. But to my…read moresurprise it was not

Friendly and professional in a relaxed atmosphere, easy to work with and totally prepared at the…read moretime set for appointment!

From the owner: We know bad things happen to good people. That's why we've created a fast and easy way to obtain…read morethat loan that everyone else says no to. Chesapeake Finance Says, Yes!

I visited the Norris Honda service department on 1/10 to have a recall taken care of. Norris wasn't…read moremy first choice as I purchased my HR-V from Brown's and I've had all previous recalls handled there. But Brown's hadn't returned my request to make an appointment and Norris scheduled me to come in just days after I called. I arrived at Norris at 7am. The tech noted I had 3 recalls, not just the 1 and said he could do all 3 in 4 hours. Since I expected to be there 3 hours, I shrugged and went with it. Settled into the fairly comfortable guest seating area. 2.5 hours later, the tech came and gave me my keys, said my car was all done. I was beyond pleased! Excellent customer service, I appreciated them taking care of all my recalls (Brown's NEVER did that), and it was a much quicker turnaround than expected. This was a bit of a hike for me, but if Brown's keeps the nonsense up, I will be back!!!

My husband and I bought a Honda Passport 2026 from Norris Honda. The finance manager, Paul Donald,…read morewas the easiest finance manager we have ever dealt with and we have bought at least 8 cars. The sales manager, Brad Alterwitz, listened to our concerns, he remembered what they were and addressed each one. Our salesmen, Wesley Perdomo (Wes), was young which concerned me but he was able to confidently answer every question on the car we were looking at and ending up purchasing with him. This Norris Honda team, Wes, Brad, and Paul I can give 5 stars to for buying a car. I would buy from them again.

Ismael at the Pulaski Hwy location is exactly the kind of salesman you want to deal with when…read moreyou're car shopping. Knowledgeable but not a know-it-all. Very helpful because he is a great listener. I can see why he is the #1 salesman in the group!

I wouldn't by a car from them again... car was only worth 19k car is already falling apart I feel…read morescammed

BUYER BE WARNED - DO NOT BUY…read more Sam and the Bmore Motors company don't do good business - Sam has no integrity - this company will take your money and turn their backs - I was told that they will honor their 3 month warranty or 3000 miles - NONSENSE - I bought a 2011 BMW from them and it a piece of junk - death trap and they refused to correct the error - stating that they repaired it twice - well STOP USING JUNKYARD PARTS FOR REPAIRS and maybe you would not have to keep getting complaints - don't believe ANYTHING THEY (SELL) tell you - it's based upon untruth and deception just to take your money

I would give zero stars. I'm having the worst experience with the car I purchased from them last…read moremonth. I brought the car back 3 separate times for repair. They kept it for a week each time & lied about it being repaired, they turned off the check engine light & it came back on 2 days later. The refuse to get the car up to par, it would never pass inspection. But they're fraudulently use the inspection credentials to sell lemons. They also decided to keep my tags that I paid 1000 for in my finance agreement, which they also committed fraud on. I'm getting a lawyer & hopefully they won't be able to screw anyone else out their money.

This is I where I bought my first truck! I knew I wanted a Colorado and wanted to make sure I got…read morethe best (and fair) price for it! George, Tony, and Joe Evans were pivotal in ensuring I got the right Colorado to fit my needs. When the one I wanted sold one day prior, the trio were very attentive to getting the exact model back on the lot ASAP! Nathanial was super helpful in helping me finalize the paperwork and showing me some neat stuff! When I saw a scuff on the truck Nathanial was quick to take it around back and have service clean it up before I left the lot!

I am very disappointed in level of service I received from Bob Bell Chevrolet service dept. On May…read more23, 2026 i took my car in for simple oil change. After short wait in customer lounge area I was called by service depot that my oil change was completed. On May 26, 2026 my check engine light came on. I contacted Onstar to run diagnostic check. Onstage provided codes to maintenance issue. I took the vehicle to another mechanic and advised him of my problem. He checked my vehicle and advised my oil was almost dry. Also my coolant and washer fluids needed more fluids. He replaced needed fluids,check engine light issue resolved. I contacted Bob Bell and they refunded my money for ghost oil change. I am satisfied on refund but disappointed on amount of my time,energy,and angst on dealing with this issue and level of service from Bob Bell with whom I have been doing business for years.

amazing place to buy a truck from! i was paired with Edwin and he was able to get a deal done. i…read morewould definitely recommend it to anyone trying to buy a truck.

Negative stars if i could!!! Juan Melgar helped me trade in my old duramax for a newer one. Before…read moredriving 2 hrs he sent me photos and info as if he was purchasing the truck himself. It looked great but was to good to be true! Update 2 weeks later went to get the truck PA inspected and it failed due to a multitude of issues. The transmission is slipping and grinding along with the exhaust manifolds cracked. The tires are low on tread and different sets, theres no way it passed MD inspection. Reached out to the dealer multiple times and have yet to hear back. Also like to add they never properly filled out the paperwork. DO NOT RECOMMEND GOING HERE!! Would like my truck fixed or money back! Update got the truck back after 2 weeks of it being at Arm Motors and they fixed nothing on the truck. Aj told me he would order the parts and ship them to me which still hasnt happened after a week. Contacted the BBB and will be filing complaints!!