Al has been incredibly helpful and patient throughout the entire process. The customer service at…read moreBenicia Automotive Center has been amazing! The team is helpful, flexible, and genuinely focused on safety and making sure their customers feel comfortable and supported. I really appreciate that they value their customers, even when it's just an inquiry. Thank you, Al and the entire team, for your time, assistance, and excellent customer service. I truly appreciate it!

I recently took my mini-van here for its 100,000 mile service (at 110,000 miles because I needed…read morethose extra 10,000 miles to save money for the service). The Honda Dealership quoted me $4000 for a 100k mile service, and as a single mom in this current economy, that wasn't an option. I brought my car here instead and they were able to check everything in my car and let me know what needed to be replaced and what looked good. My $4000 bill became a $1800 bill, mostly for the timing belt. They fixed everything quickly and communicated regularly. My car is running great and I know that what needed to be repaired was repaired. I had a great experience and will definitely be back for future maintenance and repair needs.

This state of the Art...repair facility is indeed..ONE OF A KIND! Paulo and his team of…read moreprofessionals, get it done with Excellence the first time! You will know exactly what they are doing, and you can rest assured, it will be an Excellent repair. Personality wise..you can't find a finer man, than Paulo! Honest, Fair, no games, no surprises, man of great integrity. Says what he means...and means what he says...I'm 73yrs young...I'm a pretty good judge of character by now. Expect just Excellent service for your vehicles. I have a Bentley Azure he just repaired, I also have a RR Corniche lll, and s RR Silver Seraph, I completely trust him with. Bring your patience! He's in very high demand! ( I wonder why???) Bring your wallet! If you have not yet figured out, that you get what you pay for....perhaps PeP Boys, Walmart, or Sears will be a better choice! Please don't take my word for it...Take your Exotic Baby in, and Have the Benicia Motor Works Experience, with Paulo for your self! Take care...Be well!

These guys are great. I took my vehicle in for an oil change and they were professional, kind and…read morecourageous. They gave me a ride home while they were working on my vehicle and picked me up when it was done. I had been going to Big O for oil changes here in Benicia, unfortunately, the Male staff had become very rude and unprofessional with me the past few times that I had taken my vehicle in for service. I'm so glad that I found Benicia Motorworks they treated me professionally and respectfully. I will definitely recommend to my lady friends in Benicia.

Paulo, the owner and his Machanic Do great work. Honest…read more Fast, good quality work. Definitely a hard working shop. Also very good communication!! Took very good care of our car

I took a car in that I was interested in purchasing from a local used lot nearby to get inspected…read morebefore I bought it and they did a really throw look at it and print it up a report and explain explained everything to me as they showed me pictures. Basically, they saved me from buying a lemon and getting totally scammed. Not only did they do this, but they also gave me great advice on things to look for on different cars. I was interested in.. overall they were all really nice, very helpful, down to earth and trustworthy just what you want anywhere but especially at an auto shop !

Solid mechanic. Alex spotted some issues another mechanic missed. Would've saved me a decent junk…read moreof change and delay if taken here first. He completed a front and rear suspension service for a very fair price as well. He sourced solid, mid range components as requested and got the job done promptly. Would definetly reccomend and will return myself in due time.

Excellent service from the very beginning. I'm a big supporter of small businesses, especially over…read morebig-name shops and dealerships, and Alex is a perfect example of why. Alex is humble, honest, and someone you immediately recognize as a person of integrity. His years of experience are evident when you see him work, and he's more than willing to share his knowledge and offer advice if you have questions. I reached out to him for an AC compressor service on my daughter's car. He provided a very reasonable quote, was able to complete the job the same day, and used OEM parts as promised. The work was done on time and with great attention to detail. If your vehicle needs service, give Alex a try--you won't regret it. I'll definitely be coming back. Thanks again, Alex, for the excellent experience and great conversation!

8/4/2025 JOE'S AUTOMOTIVE REPAIR, is NOW under new…read moreownership, Dimitry, and his capable Technician's since April of 2025 .. .. Although I miss the quality work Joe did, Goose, Brian, and Ricardo went out of their way to make sure the problems with my wife's 2005 Ford Taurus SE Sedan was repaired properly .. .. They DID find/diagnose multiple engines issues, from the Car needing new Front Brakes, to Water Pump and Thermostat Issues, to the Taurus needing a NEW Alternator, that fixed the lights and dash gauges and the Battery and Air Bag Light that kept coming on !! .. .. Our Taurus is 20 years old, but in great condition with only minor paint flaws .. .. I must admit, after getting the bad news on what needed to be fixed, I was NOT happy !! .. .. BUT, that was all put to rest after their diligent and hard work to make it right !!! !!! .. .. Give these guys a chance, I did, and am totally pleased !! !! .. .. P.S. And as a retired Ford Dealership Sales Executive of over 36 years, they get my Approval !!

Phenomenal Customer Service, prompt, and excellent value, took me right on time and finished ahead…read moreof time, that has to be a first for me

The customer service was perfect. They were very understanding and helpful…read more They researched my problem and remedied the situation so I didn't have to cross the bridge to go to the dealership. I asked them about tire rotation and found they were more reasonable than Costco. Plus told me about EV tires I had never heard about. I will definitely return

I had my driver side rearview mirror stolen at BART. I didn't have an appointment, but I headed…read moreover to the "Shop" in Benicia. I waited a little bit for the part to be delivered, but it was installed in about five minutes. For women that are looking for auto shops that are clean and fair, this is your Shop! Everybody was friendly and efficient, but a special shout out to Nathan for his professional and friendly Service.

BEST SERVICE!! This is sadly an industry that is wrought…read morewith, hucksters, shysters and incompetence. None of that resides here. Independent family owned shop with really knowledgeable crew that understands diagnostics. The small fee they charged to diagnose my repair was half the price of 2 shops I went to before coming here. I live in Walnut Creek but I'm more than willing to drive to Benicia now for all of our vehicle repairs from major to oil changes.

Had a car inspected here prior to purchase and they were great with communication, flexibility, and…read morethe price of the inspection and quotes for items in need of repair. Cons: There were several things they didn't find, that my regular mechanic pointed out. Not sure how these were missed. My only assumption is the inspection they perform is not as comprehensive as others that offer this same service, but at a higher price point. Items Missed - Head gasket leaking - All 4 shocks in need of replacing - Rear brake pads and rotors both low, in need of replacing - Small steering pump leak

Wonderful people did me a solid in a very tough situation in which I had to ditch my truck out of…read morestate from a sudden crank no start. Diagnosed and didn't even charge. Diesel teardown wasn't their specialty and were upfront about that, but pointed me in a great direction.

I've been talking my car here for years and have always received excellent service. They are very…read moreprofessional and communicate clearly and in great detail, and do a great job. Highly recommend!

We never take our cars anywhere else! Great people that do awesome work. I highly recommend them.read more

First visit to Gotelli's for an oil change…read more Fast and quick service. They were able to accommodate my schedule, even when it changed suddenly. Price for full synthetic is reasonable. And they were able to provide some great advice on replacing filters and other tune ups without over selling something I did not need. Definitely will be my go to shop for my car needs in Benicia!

Keith was stellar, listened thoughtfully to my situation with a dealership and provided honest…read moresuggestions over the phone given my distance away. I was more than willing to make the drive for their service but Keith instead recommended a closer local shop. I hope that means Milt's has more business than they can handle!

Milt's staff is friendly and knowledgeable. I was having some issues with dash emergency lights…read more They got my car into the shop fairly quickly and had most of the issues resolved in a few hours. I trust Milt's to service my vehicles.