Took auto in for an inspection, had appointment but ended up waiting for about two hours. Waiting…read morearea was very nice though, coffee, snacks, very cozy. Customer service was great, they went over the findings in great detail. Liked the goodie bag too, nice touch. I will return.

Boy, did these guys take ME for a ride! I had just bought a Jeep and was taking a trip around the…read morecountry. I knew I would need to get an oil change a couple of times going around, and when it was time, we were in Gettysburgh. We had limited options, and Mike's Kars had good review, and he was a mile from our hotel... so... we took a chance. Pros: Seemed to do adequate work, we didn't have any issues with the car. They came and picked us up CONS: OMG where do I start. This guy ripped us off at every opportunity. 1. I had just purchased NEW bigger off-road tires and we had about 2000 miles on them. Mike decides it's time for my 41k service, and that included a TIRE ROTATION! He KNEW they were new tires. We wer traveling and exhausted and had exactly one day to get the oil changed before heading to our next destination, and extended our hotel to get this done, so I didn't THINK about it but he CHARGED ME $200 TO ROTATE BRAND NEW TIRES! 2. He told me my battery needed replacing, probably the original one, blah blah. I have no idea if it really needed it or not, but he used a scare tactic. I was traveling with my daughter and he mentioned "What if it doesn't start and you are in the middle of no where." I went ahead with the battery but he charged me a WHOPPING $400 FOR IT!! I called my dealer when I got home today and he told me a battery for that Jeep costs $100!! And that I got ripped off once again. 3. He also told me that my radiator fluid was turning acidic and needed flushing. ANOTHER WHOPPING $200+ for that. I asked my dealer who looked at the inspection report for my Certified Pre-Owned Jeep and the chemical report when sold to me was no where near what this guy was telling me. 4. He also said there was a leaky seal on one of the ball bearings and they "discovered" it when the rotated the tires. My dealer said a leaky seal could definitely have waited. 5. Finally, the oil change we came IN for. Instead of giving me Full Synthetic oil which everywhere else was $48, he gave me some kind of blend and charged me another $200 or so. When I got out of there he had stripped us of $1300. Two girls on a road trip. He saw us coming a MILE away and took advantage at every turn. My dealer said all of that would have been taken care of at ANY dealership and that this guy charged me about 4X what it would have cost and of course, the leaky seal and radiator flush, if it was really needed, would have been NO charge. So. They may do ok work, and they may be convenient. But they will take advantage, overcharge, and rip you off every chance you give them. I do NOT recommend these people at all and am MORTIFIED that they did this, and charged over $1300 for what should have cost us around $150.

Great service and got me back on the road ASAP. Broke down 150miles from home on the interstate…read morelate on a Friday. Called them as the nearest shop open before i called AAA. They were waiting for me when I got there. Water pumped had failed. Parts store closed. Gave me a ride to a nearby motel. By the time I walked to the shop after breakfast Saturday morning truck was already on the rack with a new pump getting installed. Guys were as helpful as I could have asked, clearly already busy but in my circumstance worked to get me on the road as fast as possible, and the cost was better than fair. Can't thank them enough.

We needed to have a vehicle towed after it was unable to be started. We called AAA and they sent…read moreout a tow truck from this company. The time it took for him to arrive was acceptable. That's where anything positive ended. First, he was rough with the vehicle, hitting the chains against it and handling it like it was a junker. He worked very quickly but not carefully. The garage was 3.2 miles from where the vehicle was towed from. The driver claimed he made a "wrong turn" and the trip ended up being just over 3.5 miles, which isn't a huge issue except he could charge more for going over the half mile mark. That short of a distance from start to finish should not result in a "wrong turn." The garage we had it towed to requested the vehicle be placed at a certain place. The tow truck driver was uncooperative with this request, and placed it where he felt like placing it. As he was removing our vehicle from the tow bed, he did not fully lower the bed and dropped our vehicle a foot onto the ground, causing the rear wheels to bottom out. Completely unacceptable. While we did file a complaint with AAA and the tow company, the tow company was just a single entity and the driver was the owner, who did not offer any kind of apology. In fact, he hung up mid-discussion. I would never trust my vehicle to this company for anything. The kind of service we received was rude and disrespectful. We've had other tows from AAA which were wonderful and when the time comes to need one again, we will be sure to request that this company NOT be dispatched. Treating someone's personal property so poorly creates a very negative image. I want to share this so that others' don't suffer the same experience.

I am very grateful to Amsley's for the expedient and proficient repair of my car. I am also very…read moregrateful for their kindness that helped me deal with the situation after another driver struck my car. The car looks like nothing ever happened.

Best service from a body shop I have ever received. Been there twice for different vehicles and…read morethey are fast and always courteous. Have even come in lower than their estimate, too!

If I could give a 0 star I would. Had my SUV in there to be repaired after someone rear ended me…read more It took them over 2 months to fit me into their schedule; we picked it up after they said 3 days and it took over a week. No one went over the repairs with us; too busy sitting on their butts behind the counter to walk out with us. Then we got home and found 2 spots that needed fixed. Got it back into the shop, and it took another 3 days to fix two tiny spots. Still haven't received an invoice after well over a month of being repaired. Will never use them again.

Excellent service...did what they said they would do and had everything done in a timely manner…read more Highly recommend and would definitely use them again if the need came up

Our many experiences at Hanover Brake and Lube have all been excellent. Competent and friendly…read more staff who explain things thoroughly. Fair prices too!

I rarely leave negative reviews, but after my experience with Hanover Lube & Brake under its new…read moremanagement, I feel obligated to warn others.On July 17, 2026, I received an estimate of approximately $2,600 to get my 2015 Ford Explorer through inspection. I specifically told Scott that I only wanted to perform the repairs that were absolutely necessary. When he said the vehicle needed mufflers, I told him I would rather replace them myself because I wanted something nicer than inexpensive aftermarket mufflers.Over the course of several conversations, my wife and I repeatedly asked Scott what type of mufflers would be installed. We didn't ask once--we asked multiple times because this was important to us. My wife even specifically asked if they would be Ford OEM mufflers. Based on those conversations, we came away with the clear understanding that Ford OEM mufflers would be installed. That understanding is the reason I authorized Hanover Lube & Brake to perform the work instead of purchasing and installing the mufflers myself.When I picked up the vehicle on July 21, I had an unpleasant interaction with the new manager, Mike. Because the shop was already closed, I was told I had to sign the invoice before I could receive my keys, so I wasn't able to thoroughly inspect the vehicle until after I left.When I stopped for gas, I immediately noticed that inexpensive aftermarket mufflers had been installed instead. One of the pipes was dented, and the mufflers already had surface rust. That was the exact situation I had tried to avoid from the beginning.I texted the shop that evening to express my concerns. The following morning, Mike told me they had installed "OEM fitment" parts. That was the first time anyone had used the phrase "OEM fitment." It was not the understanding my wife and I believed we had after our conversations with Scott regarding Ford OEM mufflers.After I had time to cool down, I tried to reach a reasonable compromise. I asked if they would provide and install a pair of exhaust tips so the aftermarket mufflers would at least have a more factory appearance. Instead, I was told that if I purchased the tips myself, they would install them. I wasn't looking for an expensive repair or anything extravagant--I was simply hoping they would make some effort to address a situation that I believe resulted from the misrepresentations made during the estimate process.What disappoints me most isn't simply that aftermarket mufflers were installed. It's that I made my decision based on what my wife and I understood after repeatedly asking what parts would be used. Had I known aftermarket mufflers were going to be installed, I would have purchased and installed the mufflers I wanted myself. Between the communication surrounding the repair, the customer service I experienced afterward, and the unwillingness to offer a meaningful resolution, I cannot recommend Hanover Lube & Brake. If you choose to do business here, get every promise about parts in writing, ask for the manufacturer and part numbers on your estimate before authorizing repairs, and inspect the work carefully before leaving the shop. The really funny part is, that after I tried so hard to work with the shop, they said I was just looking for something for free. Go figure. At least they stayed in character. In 40 years of dealing with probably close to 100 repair shops, this is absolutely the WORST experience I have ever had. BEWARE of the new management

Amazing ownership and staff. Honest and trustworthy Auto Center. Worked w/ my daughter and I on an…read moreissue we had on an older Dodge that unfortunately had seen its last days after a careful evaluation. Explanation was honest and helped save us $$$ we may have been taken advantage of by other shops. The work done to evaluate the car was thorough and reasonable. My experience with Alan and Beth was truly amazing and my daughter and I are forever grateful for their patience, kindness and assistance.

A great place to do business. Professional, friendly, honest, and local. Have been a customer for…read morealmost 20 years. A great family business!

Scott Bailey (the owner) is a complete scammer. He reached out to me on FB promised me AC service…read morein exchange for a bike that I was selling. He took my bike(worth over $1000), did an incomplete job and has since stopped responding to my messages after promising to send the bike back. A complete scammer and sloppy service. Not to mention he initially returned my car with massive oil stains on my leather seats. Scott Bailey, shame on you!

I needed my car serviced and had the work done promptly and effectively. The price was nice.read more

I would absolutely recommend this repair shop for high quality and honesty in their repairs. My…read morebrother highly recommended this shop to me a while back and several other of my experiences with them have been very good. The folks at S&S really helped me out today; a different local chain was pushing really hard for an expensive repair I didn't need so I went to S&S for the service instead, they looked it over and said instead that everything was good to go instead of just trying to make an unnecessary sale. Thanks to them for being trustworthy and excellent mechanics!!

This is a great family owned garage. We had are car inspected here. Was the end of the month and…read morethey got us in quick. Had excellent service and price was very reasonable. Will be a returning customer. They staff is extremely knowledgeable and very helpful.