We've been going here for years. They take good care of clothes, but if you forget any valuables in…read morethem, they will lose them for you. They lost our passports that were in the pocket of one of the jackets that was accidentally taken to dry cleaning. They said they found them and they put it in a bag and returned it with the clothes, but we were not told at the time of pick up that there were passports, and we did not find them in the clothes that we brought back. With a valuable like passports if I found them, I will pick up the phone and call the person, why couldn't you do that?

It was fast, clean and very professional. My item was ready before the time promised and the text…read morenotifications are very helpful.

I generally have very low expectations for any dry cleaners but I was pleasantly surprised at how…read morestellar my experiences have been with River Oaks Cleaners. I was not aware they were a local chain, but if all locations are this good, then consider me a sold customer. Things I love: * While folks can obviously drop off their clothes in store, they also offer a drive-thru. * They're open during weekends. This might not sound like a big deal, but many places are closed on Sundays. * They're hip to tech: There is an online account, email + text reminders, and the ability to pay via QR code or online in advance. * The prices are very reasonable. My sport coats / suit jackets are usually around $9 each, with $7 pants, and $12-17 for full on suits. * Serve cold water bottles and coffee are available. That's fantastic. * The service has been friendly and professional with every visit. Most of all they've always managed to get me exactly what I want and offer some occasional tailor services for damaged parts of any garment. Other places would charge for these services, but they seemingly do it because they want to. * Lastly, my clothes have been coming out looking very nice. This is above anything is why we go to places like this in the first place. I hope that they remain consistent in service and am already looking forward to my next visit. I really appreciate all the extra bells and whistles they've incorporated into making every experience into a special one.

Convenient dry cleaning location in the area! I live nearby and I was looking for a place to do my…read moredry cleaning at. It's very easy to make an account with them, drop your clothes off, track when it would be done, and pick them up when it's ready. My clothes ended up being ready about 2 days earlier than the estimated day that they had told me it would be ready by, which was a really nice plus. They are very friendly and greet you when you enter too. I think the service was fantastic! I will definitely continue to do my dry cleaning here, as they are located in such a convenient area and I was satisfied with their services.

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.

Dry cleaning is a weekly staple for me with a professional job, and finding a place that's…read moreconsistent and detail-oriented makes all the difference. This location has delivered great quality every time clean, well-pressed, and handled with care. Buttons are always intact, and the results are reliable week after week. Cecilia is friendly and incredibly helpful, and the entire staff provides great service. I've been coming here for over a year and highly recommend them for consistent quality and professionalism.

Took two large comforters (one queen, one king) it was about a weeks time with the drop off and…read moreclean, the price was $65 per comforter, wasn't discussed prior to, thought was a little high, the 25% off that was discussed on the Monday drop off was not honored because they were household items, that too wasn't discussed. My items came back very clean and pressed nicely but didn't like the lack of communication and clarity

Great customer service. I had my first interaction over at Signature Park Avenue Cleaners today &…read moream excited to start bringing more items over. Highly recommend for a personable & quality experience.

Owner blamed me for buttons on my lab coat to break on their ironing equipment. Ok that is…read moreunderstandable if it happened once. However two buttons were broken. They send it to an outside service to replace the buttons but only one was replaced. Again that's fine, out of their control. Third time I return, the buttons are replaced but all three are completely different colors and sizes! The owner apologizes and said he'll fix it himself... I return and it's still not ready so I finally complain. He says, "For someone that comes only every 6 months you have a lot to say." Clearly he looked up my history and likely did this intentionally. No respect for customers. This is not how a business should treat their customers. I never write reviews but this had to be shared.

I have to echo what most people have said -- this is a great little shop!…read more I brought in a suit to have altered... the jacket needed taken in, and the pants needed hemmed. The tailor put some pins in and seemed to know instantly what to do. He told me to come back in two days. I did, and everything fits perfectly. And the cost was less than $40 combined! Accuracy, friendliness and great value. A winner if you need alterations!

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Green Oaks Cleaners WILL NEVA see me again ...the front desk lady who claimed to be the "owner" was…read morethe absolute most unprofessional & disrespectful person. My wedding dress came back needing to be repaired due to damages made by the cleaners. The lady blaimed me for not taking pictures of what it looked like before. Claiming there was no proof to how it was dropped off ... ladies & gents if you have an expensive item be ware of this awful cleaners.... to top it off the "owner" was very unprofessional with me and told me she could get a seamstress to fix it for an additional fee while also blaming the 3rd party cleaner she hires & not taking any accountability... 0/10 experience lol anyone else have issues with this cleaner ??? still SHOCKED on how she treated a paying customer...

Green Oaks Cleaners...WOW!! I can't say enough good things about this dry-cleaning business. Every…read moregarment I've brought in--suits, delicate fabrics, even tricky stains--has come back looking flawless and carefully pressed. The staff is consistently friendly, professional, and genuinely attentive, and turnaround times are always exactly as promised (often faster). It's clear they take pride in their work and treat customers' clothing with real care. Fair pricing, reliable service, and top-notch results make this my go-to cleaner. They even recommended shoe and sneaker cleaning/repair. Highly recommend to anyone looking for quality you can trust.

I have been revisiting this establishment, and plan to continue as a customer…read more All things considered, I am pleased with the product, location, and individual attention to quality assurance. The cleanliness, positive attitude, helpfulness of the staff, and commitment of management are to be commended. Recommended highly.

Want to drop off my laundry about 840 at night on a Monday evening. Told me I had to bring my…read morelaundry back tomorrow even though she had plenty of room to keep my bag of laundry and wash it the next day when I told her I'd come back to pick it up. She made a big deal and said oh no I had to come back the next day to drop it off. Very lazy.

Service is ten out of ten they helped with the machines and even ironed a shirt that I needed at…read morethe end of the day. Great service great people.

I am SO impressed with the wash and fold delivery service. I did not know about Graustark before…read morethis year, so I can't speak to their old management and how improved the new management is, but I have had zero complaints. They are quick to answer my questions, provide quick turn around on the laundry, and are very kind both on the phone and in person. Been using them for months now and highly recommend.

Absolutely loved the convenience of this service! They came directly to my house for the fitting,…read moretook the clothes with them, and brought everything back completed -- no changing in a tailor shop or making extra trips. They were super quick, professional, and the pricing was more than fair considering they come to you. I had a few pairs of slacks hemmed and a skirt taken in, and everything turned out great. I'm planning to try a few different style fits and some jeans next, so I'll definitely update my review after that. Highly recommend if you value convenience and quality!

I was in Houston for my best friends wedding. The suit I had purchased and had delivered arrived…read morelate. The suit jacket was SUPER long and the pants were wide. I was stuck. I called OnCall Tailors and within 12 hours they had came, taken the measurements and delivered it back to me. I couldn't believe how amazing these guys are and quick. The price is so affordable compared to California (where I live) I would definitely recommend them to anyone. I wish if we have something similar in California. Hopefully one day. Thanks a lot guys.