Over-priced, rude and they love to tow people. I saw them do it twice with no compassion. Why give your business to mean people?

I was a regular, always charged 42 dollars for my comforter until I bring it in one time and was charged 70 dollars and the explanation given was because it is heavy. Right before Christmas as well. There's no reason to return. read more

The man's store! Yay! This crew knows their customers by name and have families that have been using their services for years. They check garments at intake, while they are processing and when finished to ensure delivering quality to the customer. What I love most? They know how to care for fine garments and understand what a white business shirt should look like. Absolutely know one wants to head out the door or have their man heading out the door in a dingy white shirt. read more

Used to be reliable but now they are very rude. They have lost items won't be going back here again.

I ended up going back that Monday and who I assume is the location manager gave me a full refund. I appreciate the gesture and effort to make amends. I can tell the manager truly cares about this branch's reputation and customer satisfaction as you can see by his constant interactions with reviews and his personal handling of this situation. I can only hope future internal miscommunications are met with this kind of professionalism without anyone having to take it to the internet. The managers professionalism and efforts deserves 5 stars. read more

Started with this cleaners in 1995, moved away, and then moved back to within walking distance to their NEW location on West Alabama. The great service continues without skipping a beat. Highly recommended. read more

Professional on site family cleaners - always ready as promised. Pleasant and helpful

Love the customer service and professionalism at Collegiate Cleaners. Articles always perfectly and extra care is provided to your items. Thanks read more

What a terrible job they did on our clothes. They did such an awful job on my wife's pleated skirt that she took it back to be redone. Re-do was even worse than the first, and they charged her again via the credit card on file! Very unprofessional and no pride on doing a good job. read more

Collegiate Cleaners - Woeful job on the pleated skirt. This was their second attempt. - Dry Cleaning Near Me - Houston, Texas

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Excellent service always! Garments come back clean and fresh. Staff is friendly and efficient. They know your name and have clothing ready for you when you walk in the door! read more

We have been using Collegiate Cleaners for several years and they have always taken very good care of our clothes. Always manage to take stains out and they always treat you with a smile. With the freeze, water pipe in our bedroom exploded, soaking A LOT of my clothes, blankets, duvets, sheets. With no water or power at home, I took all of soaked, stained with ceiling insulation clothes, blankets, duvets to them... everything came back perfect!!! Really ugly stains caused by ceiling insulation, all gone. They did not loose a single sock. They dry cleaned what needed to be dry cleaned, they delicate wash everting that needed delicate cycle and regular washed everything else. AMAZING work!!! read more

Very nice folks who got my stuff ready and done in time for a wedding thanksgiving week.

I normally hate having dry clean only clothing. I find it a hassle just to find time to wash my normal clothing let alone find time to drop off dry cleaning. Not to mention that means I'm paying someone else to clean my clothing. But as a law student currently going through interviews, I need to have suits to interview in that look professional which means dry clean only. So for all my dry cleaning needs, I go to Collegiate Cleaners. At first I went here because they have a discount for Rice students (or at least had, I guess it has been a while). I don't get that any more, but I loved their service so much that I continue to go back. I must admit, I've never really had to pay for dry cleaning anywhere else so I don't know how their prices compare to other dry cleaners, though as a currently poor college student I'm not shocked by the prices. However, I can vouch for the quality of their work. I have always been satisfied with the work they have done. I've given them letter-jackets, other sorts of jackets, skirt suits/pant suits/suit jackets made of all sorts of materials, a Victorian costume I've had since high school so is a little fragile, and many other items and all have come out wonderfully clean and in the same condition as I dropped it off. Though I guess it is in better condition since they come back extremely clean. =-P So if you need a dry cleaner in the Rice Village area, I highly suggest this place. (If you want to check out their pricing scheme, I believe they post it on their website.) read more

My laundry came out looking great however, the staff was unfriendly and off putting in addition to marking up my bill almost double what the other cleaners in West U charge. I will not go back. read more

12/14: I drop off my winter boots to be cleaned for my trip to snowy, cold Michigan. I needed these boots for the trip and that's the only reason I got them cleaned. They were promised to be done on 12/19. 12/19: When I go to pick them up, they tell me they aren't done but they'll be done in 24 hours. 12/20: I stop to pick them up on my way to the airport. They are STILL not done, nor can I get them back dirty because they outsourced the cleaning. Greg, the owner, finally agrees to ship them to Michigan on 2-day shipping, but only if I pay him in advance. 1/2: The boots FINALLY arrive in Michigan, but after I already left Michigan, because he decided to send them ground! So I then had to pay for them to get shipped back to Houston! Now he claims that he didn't promise 2-day shipping (why would I have agreed to have him ship them ground?) and won't answer my email requests for a refund or shipping reimbursement. Moreover, this is not a one-time thing, since my coat was also 2 days late with no offer of a discount although other cleaners see it as a given to give you a refund if they don't complete your service in the promised time. read more

They have never given me a receipt for the clothes that I dropped off. A few months ago, when I dropped off my suit, they returned only the jacket and not the pants. After 6 months, they never found my pants. I would call continuously, and my calls would go unanswered. When finally I stated that they needed to replace my suit pants, they stated they never had them and hung up the phone. I generally like to support small businesses, but not when they have terrible customer service!!! read more

DO NOT GO HERE. I veered from my trusty dry cleaner (Shout out to Spring Valley Cleaners on i10 by my office) and came to Collegiate because I needed some stuff done quickly for a trip. Little did I know I would leave spending 3 to 4 times what I spend at my usual spot and with a ruined dress and ruined top. I even asked Greg when I dropped off how much it would be and if I needed to pay before and he said don't worry about it, you can pay upon pick-up and I'll key it in later to save you time. The top having stains was my fault, and I took ownership of that... but instead of the Greg leaving it and calling me (he had my number!) or leaving it and telling me upon pick-up he went ahead and dry cleaned it anyways and then charged me $10.45, see photo- grey linen 2 spots from bleach-- he even put it on the receipt and didn't call me to tell me! When I got home from picking up everything, I noticed there were holes in an expensive work dress of mine (see photo and please note I have not received my $14.25 refund he promised two weeks ago). I called the shop, went into the shop, took the dress to be tested at the lab for why it had holes (ummm it didn't have them when I dropped it off, so....) and gave them until August 10th (two weeks) to make it right or I would start spreading the word that they are a terrible business. Greg dry cleaned a top that was already ruined and charged me, ruined my dress, has not called me back about the lab results or with any update, and has not reimbursed me for even a portion of the $108 trip. I love to support local, but I do not like to do business with people who have terrible customer service, are completely unreasonable, and who happy to let customers walk out the door without even trying to make it right. I will never return and I hope you all choose go elsewhere too. read more

Collegiate Cleaners - I've blacked out my name and phone number but he obviously had all of it. - Dry Cleaning Near Me - Houston, Texas

Visited Collegiate Cleaners based on positive Yelp reviews but unfortunately I cannot join the choir in singing its praises. The people who work there could not have been less interested in helping me and almost all shirts I got back had a weird oblong wrinkle spot across the front. One even had a small NEW grease stain. The search for a good dry cleaner continues! read more

Collegiate Cleaners - Not a good look - Dry Cleaning Near Me - Houston, Texas

I don't trust anyone else with my clothes. Get the quality you pay for. Great service!

I highly discourage anyone from using this cleaners. They lost my silk shirt even though their sign clearly states all cleaning done on premises. It was an expensive designer label and after 2 months they offered me less than 15% of the costs of the shirt. I had the worn the shirt twice and it was in perfect condition. I provided detailed receipt, picture of the top and a picture of me wearing the top. read more

Gender price discrimination! Jackson, the rude college boy at the front, was trying to charge me more for my shirt to be dry cleaned. He tried to justify it was because women's shirts were "more expensive and smaller and wouldn't fit on the machine" for dry cleaning. Bullshit! Not paying pink tax. Screw thus place. Also, Jackson, word of advice, you need to learn better customer service skills, asshole. read more

This dry cleaning store cares about its customers. I been late with dropping off shirt due to my own fault but they're extremely forgiving. Also they have complimentary coffee! What else does a college student need from their cleaner. 100/100 you guys rock. read more

I have been a customer since 1989 and even though now I live over 30 miles away, if I have anything of value; sentimental or monetary, they are the only place I will trust. Over the years there has been many examples of the quality and commitment to customer care; but my favorite example is the story of the Adolfo Dress. " I had purchased an original Adolfo Haute Couture dress in Paris, for which I had saved for many years. Then in 1990 with my new husband in tow, we attended a society event. I thought that I looked 'fantabulous' in my Adolfo! That evening, I placed said dress in the laundry basket marked: CLEANERS! No one knows why that time my husband decided to help with house work. He did the laundry! YES, you guessed! He machine washed the dress with everything else and then threw all of it in the dryer! My shock was so total, I could not speak! The dress (Black & White) looked like a Dalmatian who had been steam rolled! I took it to Collegiate Cleaners. Greg H heard my story, looked at the mess I presented to him....thought....and said, "We'll give it a try, but I don't think we can save it, but we will at least....try!" About two weeks later he called and said they had done their best and for me to come and see. With trepidation I went......I was stunned! I was again, speechless! The dress looked like it did brand new! No trace of the colors bleeding, no spots no shrinkage - brand new! They had literally hand worked the whole garment! I knew that they cared about their customers and the service that was given was superior. Most of all, it was done right there on the premises and not sent somewhere to get lost like luggage and dryer socks! I never did tell my husband that the dress was saved. In his quilt he was willing to buy me new things....and I was willing to receive them! Gollegiate Cleaners have always given me more than I have asked for. They have been responsive to my needs, special requests and always treated me with courtesy and respect. They have been there since 1947 and will be there 2047 - They are that good! read more

Still the best dry cleaners I've been to in a long time. I see some complaints about pricing. Look, would you rather have quality, or a cheap price? I'm happy to have good quality, so I keep coming back. read more

I will not go back here, it is super expensive, parking sucks and the staff is not anything special. They're not very friendly and the price is wayyy too expensive. My laundered pants came out okay but not worth the money. read more

Ridiculous prices. Charged $83 to clean a dress because it has sequins. Don't use them unless you want to be price gouged.

This family owned cleaners does a great job. Like seeing the multi generation working there.

They've always done a fantastic job with my clothes. I've been using Collegiate Cleaners since college - 10 years now. They are on the expensive side but I think worth the extra money. They also provide a delivery/drop off service. read more

A long time neighborhood business with great service and customer service. I trust them with all my garments no matter the fabric. Have used them for many years and been very happy. read more

Great local cleaners. Clean, well kept shop that has been in business for decades. Their work is high quality, much better than some of the others in the area. I've always found the staff friendly and helpful. My husband takes his shirts here every week to get laundered. He usually takes them in himself. But, today, I dropped his shirts off for him and was amazed that they brought out his clean shirts without asking for my name or for a claim ticket. Great attention to customers and quality at Collegiate Cleaners. I recommend them highly. read more