5 Star service across the board . 100% honest and the labor…read morecost was fair . Great communication from the service technician from beginning to end .

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

My check engine light had gone on along with a few other notifications. I got that sinking feeling…read moreone does when this happens. I had gone to an auto parts store for a diagnosis, which they gave me, but as it was a Sunday, hardly anyone was open except for Stewart's All About Auto. When I called him and told him the issue, he gave me several possibilities. When I asked when I could see him, he actually offered to come to where I was and fix it. I happened to be at church during that time and he fixed it right before the service was over. Not only this, but the next day when the issue seemed to come again, he repaired the issue with no additional labor charges. He was reasonably priced and made certain I was not overcharged for parts or labor. The fact that he came to where I was to fix my car was even better than I could have expected. I highly recommend this business and will be dealing with them from now on in the future.

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Honest and trustworthy. Great people and easy to work with! They will go above and beyondread more

Without a doubt one of the best experiences I have had at an automotive shop in the last 20+ years…read more I was in a very stressful situation of being an out of owner when my car broke down and Ken Owen Auto got us taken care of and back on tge road within the time we had before needing to return home. They are honest, hardworking, trustworthy people with great customer service, unbeatable pricing and just good people in general. I would highly recommend to anyone in the area!

Be very cautious. Get a second opinion. They charged $147.54 to diagnose my ants car running bad…read more They wanted $3,409.15 to fix my ants car. Most of what they said it needed had just been replaced. All they did was look at a book and not the car. We took it somewhere else to get a second opinion. It ended up just being a bad coil pack. It was $80 from Toyota and less then 1 hour to fix. It is a shame that you would try and charge these prices to an elderly women on a fixed income.

Rude and overpriced will never take my car there again don't even look you in the eye talking to…read moreyou I guess you gotta be of a certain "tone" to be looked at in the eyeball but I guess when you're being screwed over they look down ha! I'd rather spend my money at a hole in the wall then to ever do business with A1 customers again left a real bad taste in my mouth

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

I will continue to take my vehicles to Best Automotive. They really want to do the very best…read morework. I've been taking my vehicles there for about 6 yrs now. Recently, a diagnosis couldn't show a problem. I left disappointed and went to another shop. Their diagnosis was the same, but they found a couple of things that did not show up on the diagnosis, accidentally. Once corrected, truck ran much better. After posting their findings on Facebook, Best Automotive made it right with me. I will be back. Thanks Tyler Manager at Best Automotive. Take your car or truck there. They will treat you right!

If I could have given zero Stars I would have took my car into the inspected the guy that did the…read moreinspection failed my car then tried to charge me $410 for brakes and rotors I found out I didn't need took my car to a different place the next day come to find out my brakes in my rotors were just fine car passed inspection but I will never go back to Best Automotive ever again and when I called and told the guy that I felt like he was trying to take advantage of me just because I was a woman he said oh I'm sorry you feel that way and I said plus I could have gotten my brakes and rotors done $200 cheaper somewhere else and he said well good on you he really didn't care these are not the people especially if you're a woman that you want to take your car too cuz they will rip you off

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

They made me feel comfortable and I trusted them... Something that is rare with me nowadays, esp…read morewhen I take my truck in without my husband being with me. They didn't talk down to me or try to BS me and get me to spend more money. They were also correct in their diagnosing, because my husband had already diagnosed the problem, is a retired mechanic and disabled, so couldn't repair it himself.

Family auto repair always does a great job! They charge fair…read moreprices for the work done and don't do anything that is unnecessary. If it's going to be something they found that wasn't discussed then they call an ask if you would lie that included an how much it will be.

Tanya answered all my questions and I had a lot! I have an almost 16 yo GMC that I'm trying to keep…read moreworking for me. They did everything I needed. Told me Front breaks were needed and back breaks could wait. And we're able to do the oil change as well! I enjoyed hearing about the family that worked at "Family Auto Repair"! They have a very nice waiting area, very comfortable! I'm going to go back soon with my son's car! Thank you so much, Tanya and Family!!

Some of the staff does not seem to be very forthcoming with information about automotive work. A…read morelack of patience may be the issue.

Completely dependable car maintenance service I came in through it four times thinking my oil needs…read moreto be changed before I could talk Rick in the changing the oil he absolutely will not do anything that does not need to be done and when it does need to be done its done with totally dependent results Plus he's a good guy and funny