Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

Do not trust these people with your vehicle. I brought my car in August. Months later, I found this…read moreridiculous, immature writing on my oil filter cap; referencing a drink I had in my car at the time of drop off. This is childish, disrespectful, and completely unprofessional. Don't touch customers' cars if you can't act like an adult.

I needed the front motor mount replaced on my car and when I called Buick they required that I…read morebring my car in for diagnostic testing in order to get any verbal quotes at all. No ballpark. No potential amount. Nothing. When I called Christian Brothers they listened and documented when I told them year,make, model, engine size and mileage. They documented the details I provided about the issue that I was having with my car. They were true to their word when I was told they would text me prices after I was given the option of GM manufactured parts or aftermarket. I 100% appreciated that they sent an itemized breakdown down and the timeframe for the needed part to come in. I dropped my car off and they completed the service in the promised timeframe. The entire process was professional and smooth. They didn't suddenly discover I needed 5 million dollars of work done to my vehicle. I received a video, photos and a comprehensive break down of recommendations and why and I truly appreciate. A nice, well furnished, clean waiting area was also a plus too. Thank you Christian Brothers!

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

They were quick and professional and honest. I took my car in for oil change and I will be going…read morethere from now on.

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

I had came 2 months prior to today, because of my serpentine belt. I had taken my car to a shop for…read morean oil drip and they had noticed that it was cracked. When it obviously should not be for being changed exactly 2 months ago. Took my car and they tried to tell me "looks like something is rubbing against it" when it obviously is not. And if that were the case, it was fray not crack like it currently is. And at first was saying it would take 2 weeks just for them to look at my car for a mistake THEY did. Will not be coming back.

Some of the staff does not seem to be very forthcoming with information about automotive work. A…read morelack of patience may be the issue.

Completely dependable car maintenance service I came in through it four times thinking my oil needs…read moreto be changed before I could talk Rick in the changing the oil he absolutely will not do anything that does not need to be done and when it does need to be done its done with totally dependent results Plus he's a good guy and funny

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

Outstanding service, along with outstanding people. If you're looking for a trustworthy automotive…read moreservice, I strongly recommend Marco's Automotive service. They do great work and there are no hidden cost for work done. If you need any vehicle work, you can not go wrong taking your vehicle to Marco's Automotive

I have never been to their shop personally, but I feel I have…read more Being an entry level technician working as a Service Writer out a shop in Portland, OR I watch their videos on You Tube, and follow their page (RealFixesRealFast) they have helped me so much with my development, and I find the way they diagnose problems couldn't be any better or faster and they go so far to find and solve even the smallest issues, that they cut parts in half and study them! Knowing that this shop uses a lot of the same vendors we do I know they are quality oriented and know the difference between Grade A, B, and C parts and not only that, but they know what pieces and parts need to be replaced when making repairs, there is zero guessing,speculating ,only gathering evidence and a effective repair. Honestly I feel like I know them, and from what I see, I would trust them with my vehicle any day any time. Thanks Guys Kalvin.

Outstanding service once again! An honest. Professional and experienced auto repair and service…read moreshop. Highly recommended, will not take our vehicles anywhere else. A hidden gem tucked away on Erie st off south campbell.

Amazing and detailed customer service, Fast, thorough and efficient! I have found my new shop and…read moreI will be back!