We have a small class C River on a Ford 350HD chassis that I was told needed rear brakes with a…read morequote for $890 from Ford. We ended up getting front and rear brakes done for less than the Ford quote. Kevin was excellent though out the experience and we're very happy with their service and can't recommend them enough.

I consider myself fortunate to have Silverleaf Coach locates within a short drive from my home in…read morePhoenix. I have trusted Chris and Kathy Weaver to service my 1997 Prevost Marathon XLV Coach since we bought it a few years ago. These are complicated machines that will run forever with regular maintenance. Silverleaf does a great job with routine maintenance including looking at any potential problems that can be fixed, adjusted, or replaced while being serviced avoiding a breakdown on the road. When things do break Chris is like the Wikipedia of Coach knowledge with unique expertise with Marathons since he worked at the factory I. Oregon for a decade and a half. Kathy's professionalism and diligence in finding replacement parts for the best possible price saves their customers' hard earned money. I don't trust anyone else to look after my coach. If you are within driving distance, passing through Phoenix, or wintering in the Southwest give Silverleaf an opportunity to earn your business. They treat their customers like family and their coaches like they were their own. Highly Recommended!

Very good service! Fair prices and quality work. They show up with 2 guys and get the work done…read morewell and fairly quickly. They are super reliable and do very good work!

We inquired about an inverter for our RV refrigerator. Ty responded quickly and thoroughly to our…read morequestions offering options to resolve our needs. Thank you Ty for your help!

I've been in the market for a diesel pusher and live in California, so I communicated with multiple…read moredealers before narrowing down a few to visit in Arizona. In every conversation, I explained exactly what I was looking for and asked salespeople to be upfront about any flaws. I also requested photos and videos because I wanted to use my time wisely before making the long, hot trip to AZ. When I connected with Alex and Alfonso at Specialty RV about two of their rigs, they stood out immediately. They were very detailed about both the good and the bad, took the time to do a video call, and sent plenty of photos. Once I made the trip, the difference was clear. Other dealers had not represented their inventory accurately, but Alex and Alfonso at Specialty RV were spot on with every detail. They were professional, friendly, and there was absolutely no pressure. I haven't completed a purchase yet, but based on my experience so far, I have to say working with them has been exceptional.

beware of this dealership. bought a car a year ago. first…read moremonth started having issues with the doors and windows. would not open. so many malfunctions started showing up the gas tank cover is broken. seatbelts stop working compressor a/c went out seats stop working. Beeping sound doesn't stop. many many more issues. contacted the dealership many times and neve returned call or emails we are preparing to call the news to do a story on this dealership.

Quick and honest and respectful of clients. This is the second time I have called and both the…read moreoffice staff and repairman Manny were amazing to work with. My new Air conditioner was up and running in under an hour. I'm so impressed with skill level and quality of service provided highly recommend this company. Prices are as promised so great value for your service record.

My door latch broke today so since I had used this service before, I called & surprise! - Manny was…read morehere within the hour. He fixed my door in about 10 minutes so I asked him to please check my hot water heater too. He had the needed parts on his truck & so fixed that in about 20 minutes. I've always been happy with this company, but today was OUTSTANDING!! Highly recommend.

Dwight came when he said he would in a Sunday afternoon and only fixed what he needed to-did not…read moretry to upsell. We had additional issues after we left the area and reached out to him and he got back to us right away and we feel he went above and beyond! Would highly recommend!

Outstanding customer service! Our Norcold refrigerator stopped working. We replaced a fuse but…read morestill would not functioned. Left a message for Brad on Sunday and didn't expected a call back until Monday. We were pleasantly surprised when he called shortly afterwards and offered to help. Our next pleasant surprise was that he suggested that try to fix it over the phone. Within a few minutes he explained a few things for my husband to check and got our refrigerator working. No charge! If you need mobile RV service Brad is the man!

I requested service on my reverse camera and my rear lights malfunctioning on my 2019 jayco…read moreRedhawk. It didn't take long for the technician to come see my Rv at my home. He gave me an estimate of the cost and within a couple of days my Rv was repaired. I'm so thankful for their quick response and a great explanation of what was wrong. I will surely use we Rv again in the future. Great job guys.

From the owner: WE RV comes to you with over 30 years of experience.read more

Motorhome needed a new TCM programed. Was quoted $1285. WW Williams did the programing for $150…read moreplus tax. How to screw the MH owning public must be their motto. Please avoid go somewhere else.

terrible service. took them 2 days to do a routine oil and filter change. they have a "road tester"…read morethat chooses when he wants to work. they dont care about customers at all or trying to be efficient with getting anything done. would not recommend velocity to anyone

I called Kyle McKibbon about a used Verona LE. He initially responded quickly and said that he…read morewould follow up on the questions that I asked about the price and condition of the coach. After two phone calls, multiple texts, and three days later, Kyle gave me no answers. He said that he was waiting for the boss to give him an answer, then said that the boss was in meetings all day, then said that he (Kyle) was at a Renegade function and when I asked to talk with someone else, he said that the non-answer must have been an answer "no" to my question. Wow! That is pathetic customer service! If it took three days to not get an answer on four rear tires, how long would it take to write up and process the deal and get the coach serviced so I could pick it up? He admitted that they had the coach unsold for 6 months and had another buyer that had not been able to get it bought either . I certainly know why.

Expensive for covered extended warranty work.  We have an extended warranty and one of the items…read morefound while doing Preventative Maintenance (PM) work was covered under our warranty. HOWEVER,  Velocity Truck Centers' repair work was overpriced and most of the charges not covered by extended warranty.  Example:  1.7 Hours to diagnose a leak, 2.2 Hours to Remove and Repair, and 1 Hour Access.  (Total:  $1,219.40)  WOW, that doesn't include the part!  The location of the repair was at the rear of the coach, top of rack support, removing a few screws.  Extended warranty company paid for 2 Hours.  (Total:  $250.00).  We had to pay $869.40 because neither company would budge and we needed our coach back to get to a commitment. Note:  We took our RV there due to an Engine Light on and they work on Freightliners.  While we had it there they recommended to perform PM.

I have used 4Points RV Service for five issues with my class A pusher…read more 1. Replaced toilet seals and valve 2. Replaced kitchen faucet 3. Installed new convection microwave 4. Replaced broken Carefree awning arm. And now the biggie Installed a new JC Refrigeration "Amish Conversion" 120VAC cooling unit in my Norcold 1200 box. I could not be happier with the service. Juan and his team were thorough, did not waste time, did not take shortcuts, and completed all jobs for a fair price. They are now the ONLY RV service provider I will use in The Valley.

Terrible communication. Can't even get a straight answer from them. Unfortunately, a lack of…read moreprofessionalism seems to be common these days.

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

We recently took our RV to The RV Guy in Avondale because our leveling system decided it no longer…read morewanted to level. After some investigating, they discovered the issue was bad O-rings. They replaced them, and at first, it seemed like everything was fixed. Unfortunately, the fix only lasted one use before the system went right back to not working. After waiting three weeks just to get into the shop, it's really frustrating to be back at square one so quickly. On the positive side, the staff was friendly, straightforward, and didn't try to upsell us on things we didn't need. Once our RV was in the shop, the turnaround was quick. But at the end of the day, what matters most is whether the repair holds, and in our case, it didn't. Bottom line: nice people, but our repair failed immediately, and that's not what you hope for when you trust a shop with your RV.