Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

I've been in the market for a diesel pusher and live in California, so I communicated with multiple…read moredealers before narrowing down a few to visit in Arizona. In every conversation, I explained exactly what I was looking for and asked salespeople to be upfront about any flaws. I also requested photos and videos because I wanted to use my time wisely before making the long, hot trip to AZ. When I connected with Alex and Alfonso at Specialty RV about two of their rigs, they stood out immediately. They were very detailed about both the good and the bad, took the time to do a video call, and sent plenty of photos. Once I made the trip, the difference was clear. Other dealers had not represented their inventory accurately, but Alex and Alfonso at Specialty RV were spot on with every detail. They were professional, friendly, and there was absolutely no pressure. I haven't completed a purchase yet, but based on my experience so far, I have to say working with them has been exceptional.

beware of this dealership. bought a car a year ago. first…read moremonth started having issues with the doors and windows. would not open. so many malfunctions started showing up the gas tank cover is broken. seatbelts stop working compressor a/c went out seats stop working. Beeping sound doesn't stop. many many more issues. contacted the dealership many times and neve returned call or emails we are preparing to call the news to do a story on this dealership.

Quick and honest and respectful of clients. This is the second time I have called and both the…read moreoffice staff and repairman Manny were amazing to work with. My new Air conditioner was up and running in under an hour. I'm so impressed with skill level and quality of service provided highly recommend this company. Prices are as promised so great value for your service record.

My door latch broke today so since I had used this service before, I called & surprise! - Manny was…read morehere within the hour. He fixed my door in about 10 minutes so I asked him to please check my hot water heater too. He had the needed parts on his truck & so fixed that in about 20 minutes. I've always been happy with this company, but today was OUTSTANDING!! Highly recommend.

Dwight came when he said he would in a Sunday afternoon and only fixed what he needed to-did not…read moretry to upsell. We had additional issues after we left the area and reached out to him and he got back to us right away and we feel he went above and beyond! Would highly recommend!

Outstanding customer service! Our Norcold refrigerator stopped working. We replaced a fuse but…read morestill would not functioned. Left a message for Brad on Sunday and didn't expected a call back until Monday. We were pleasantly surprised when he called shortly afterwards and offered to help. Our next pleasant surprise was that he suggested that try to fix it over the phone. Within a few minutes he explained a few things for my husband to check and got our refrigerator working. No charge! If you need mobile RV service Brad is the man!

I requested service on my reverse camera and my rear lights malfunctioning on my 2019 jayco…read moreRedhawk. It didn't take long for the technician to come see my Rv at my home. He gave me an estimate of the cost and within a couple of days my Rv was repaired. I'm so thankful for their quick response and a great explanation of what was wrong. I will surely use we Rv again in the future. Great job guys.

From the owner: WE RV comes to you with over 30 years of experience.read more

Motorhome needed a new TCM programed. Was quoted $1285. WW Williams did the programing for $150…read moreplus tax. How to screw the MH owning public must be their motto. Please avoid go somewhere else.

terrible service. took them 2 days to do a routine oil and filter change. they have a "road tester"…read morethat chooses when he wants to work. they dont care about customers at all or trying to be efficient with getting anything done. would not recommend velocity to anyone

I called Kyle McKibbon about a used Verona LE. He initially responded quickly and said that he…read morewould follow up on the questions that I asked about the price and condition of the coach. After two phone calls, multiple texts, and three days later, Kyle gave me no answers. He said that he was waiting for the boss to give him an answer, then said that the boss was in meetings all day, then said that he (Kyle) was at a Renegade function and when I asked to talk with someone else, he said that the non-answer must have been an answer "no" to my question. Wow! That is pathetic customer service! If it took three days to not get an answer on four rear tires, how long would it take to write up and process the deal and get the coach serviced so I could pick it up? He admitted that they had the coach unsold for 6 months and had another buyer that had not been able to get it bought either . I certainly know why.

Expensive for covered extended warranty work.  We have an extended warranty and one of the items…read morefound while doing Preventative Maintenance (PM) work was covered under our warranty. HOWEVER,  Velocity Truck Centers' repair work was overpriced and most of the charges not covered by extended warranty.  Example:  1.7 Hours to diagnose a leak, 2.2 Hours to Remove and Repair, and 1 Hour Access.  (Total:  $1,219.40)  WOW, that doesn't include the part!  The location of the repair was at the rear of the coach, top of rack support, removing a few screws.  Extended warranty company paid for 2 Hours.  (Total:  $250.00).  We had to pay $869.40 because neither company would budge and we needed our coach back to get to a commitment. Note:  We took our RV there due to an Engine Light on and they work on Freightliners.  While we had it there they recommended to perform PM.

Terrible communication. Can't even get a straight answer from them. Unfortunately, a lack of…read moreprofessionalism seems to be common these days.

I have used 4Points RV Service for five issues with my class A pusher…read more 1. Replaced toilet seals and valve 2. Replaced kitchen faucet 3. Installed new convection microwave 4. Replaced broken Carefree awning arm. And now the biggie Installed a new JC Refrigeration "Amish Conversion" 120VAC cooling unit in my Norcold 1200 box. I could not be happier with the service. Juan and his team were thorough, did not waste time, did not take shortcuts, and completed all jobs for a fair price. They are now the ONLY RV service provider I will use in The Valley.