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    Services - ScreenWorks

    Data recovery

    Device support or repair

    Mobile phone body repair

    5 More Services

    Mobile phone support

    Smart watch support

    Tablet body repair

    Tablet support

    Video game console support

    ScreenWorks Photos

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    Recommended Reviews - ScreenWorks

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    9 years ago

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    Charlie L.

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    11 years ago

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    8 years ago

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    5 years ago

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    8 years ago

    ScreenWorks did a great job repairing my screen. Fast, affordable and offered consultation when I had questions.

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    6 years ago

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    10 years ago

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    8 years ago

    Got my iPhone 6s plus back camera replaced. Very fast turnaround and reasonable price. Will definitely come back for future repairs.

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    8 years ago

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    7 years ago

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    9 years ago

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    Charlie L.

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    9 years ago

    Fast and friendly service. Took 2 different iPhones in at different times and the results were great.

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    Charlie L.

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    8 years ago

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    Page 4 of 6

    Ask the Community - ScreenWorks

    Can u reset iwatch without password?

    If it doesn't have an Apple ID or you know the Apple ID information, we can help with resetting an Apple Watch.

    View All 2 Questions

    Review Highlights - ScreenWorks

    This review is long overdue (3 weeks) but I just want to say how great Austin and Jimmy are at ScreenWorks.

    Mentioned in 20 reviews

    Read more highlights

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    Mobile Kangaroo

    Mobile Kangaroo

    (197 reviews)

    We needed to quickly change the password on my elderly father's Mac laptop ASAP. As a PC/Windows…read moreuser and didn't know how to navigate the Mac toolbar to do this. I tried to schedule an appointment at the Apple genius bar but they had no availability. The Apple website listed Mobile Kangaroo as an alternate source of support. I walked into the Pleasanton Mobile Kangaroo location with my father and his Mac laptop and asked the employee at the front counter if he could tell me how to change the password on a Mac computer. Rather than answering my simple question the employee rudely told me I needed to pay him $65 before he would tell me anything. I again asked if he could just point me to the right screen icon to navigate to the change password feature and he again rudely refused to tell me without a $65 payment. Then, another customer walked in and the employee dismissed me and began assisting the other customer. My father and I left the store and while sitting on a nearly sidewalk bench I figured it out on my own in just a few minutes by googling for the instructions. Had the employee been helpful we might have purchased a service agreement because the store location was convenient, but given the service they get this review instead. I do no recommend them because of the employee's attitude.

    This is a terrible Apple repair shop. The staff were very rude and didn't fix my problem. My Mac…read morewas still under warranty, yet they charged me a repair fee. They couldn't fix the problem and refused to give me a refund. Later, I contacted Apple, and they said I shouldn't have been charged. It's so disappointing. I will never go to this shop again. Everyone should be careful.

    Cellairis - What I was sold that promised extra "protection."

    Cellairis

    (62 reviews)

    $$$

    I spent over $200 to get my iPhone X Max screen repaired at this place. After getting my phone…read moreback, the new screen was significantly brighter compared to the original screen (something I was going to overlook) and the new screen would not "wake up" or respond if I tapped it. 5 weeks after getting the phone repaired, I noticed a discoloration in the screen in the top right corner, and now, 6 weeks later, the screen has a long crack down the middle even though I never dropped it. After reading reviews, it looks like going back to have them fix these issues is pointless, despite the 90 day guarantee, and I certainly don't want to be accused of doing this damage myself when that isn't the case at all. Save yourself the hassle and pay the extra $100 at Apple.

    Do not ever shop here! If you do, back up your device first. I went here to ask about a battery and…read morecharging port replacement, and if it could be done on an S7 which was an older phone. I didn't authorize anything, just asked. I was told I would need to call and order in the parts. No offer from the associate to order the parts for me right then and there. Tajar plugged my phone into the charger to see if the issue was as I described, which he did not need to do. I noticed he was holding the phone in an odd way and walked off to discover that my phone was booting in maintenance mode. I panicked and went back asking why my phone saying it is erasing all data, knowing it was performing a factory reset and there was nothing that could be done to reverse it. He claimed no responsibility, was extremely rude and unhelpful, claiming that a phone cannot be reset without unlocking. Unfortunately Galaxy S7 can easily and quickly be factory reset by holding down the up volume and home button keys for about 10 seconds. It is just about impossible to do this by accident, as you have to hold them down hard. Lost 2 years of data. Ended up bringing mall security into things, filing a complaint with the mall about the shop, and will be forwarding the report to Cellairis HQ. The associate there is an absolute clown with no concern for customers or value for their property.

    ScreenWorks - mobilephonerepair - Updated June 2026

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