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    Scripps HealthExpress Carlsbad

    2.4 (10 reviews)
    Open 8:00 am - 5:00 pm

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    5 months ago

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    9 months ago

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    2 years ago

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    3 years ago

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    Ask the Community - Scripps HealthExpress Carlsbad

    Scripps Coastal Medical Center Carlsbad - Scripps Coastal Medical Center Carlsbad

    Scripps Coastal Medical Center Carlsbad

    3.2(131 reviews)
    0.0 mi
    Locally owned & operated
    Certified professionals

    I have been coming here for many years, If you're looking…read morefor a great primary dr I highly recommend Dr Zane! I recently visited and as usual had a very positive experience. The staff was frienndly, professional, and attentive from the moment I arrived. Check-in was smooth, and the waiting area was clean and comfortable. My provider was thorough, took the time to answer all my questions. The facility is well maintained and modern, which adds to the overall sense of professionalism. I highly recommend Scripps Coastal Medical Center for anyone seeking quality medical care in a welcoming environment. Can't say enough kind words about this place and their staff.

    This review is not about the Pediatrician with whom I have no issue. This is about the…read moreadministrative assistants. Scripps booked a telehealth appointment with my 18 year old son and didn't tell him or me, the parent responsible for payment, that preventative care telehealth visits are not covered by Blue Cross/Blue Shield. I got nailed with a $350 bill instead of a standard $35 co-pay....TEN TIMES AS MUCH for telehealth. And Scripps doesn't tell you this before scheduling telehealth visits. I had no idea telehealth was this expensive and Scripps didn't inform us of the out-of-pocket cost. The fact that BX/BS covers nothing is ridiculous, but that's a separate complaint. When I called Scripps to complain that they didn't disclose the out-of-pocket cost to the patient or parent, they claimed it was my responsibility to research it. Outrageous. There are only two options regarding the Scripps administrative assistants and neither are good: 1) They are ignorant that BX/BS, on of the largest insurance companies, doesn't cover preventative telehealth and therefore don't inform their patients out of ignorance. That's unacceptable. It's their job to know this and tell their patients. Or, 2) They do know that BX/BS doesn't cover preventative telehealth and they purposefully don't tell patients. Neither option is good. Do better, Scripps! This is terrible customer services.

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    Scripps HealthExpress Carlsbad - walkinclinics - Updated August 2026

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