Great people,great services.it is hard to find small banks these days. Give them a visit you willl…read morebe pleased.

I should have reviewed them long ago…read more When I moved down to Foxboro about 10 years ago, I was pleasantly surprised that I didn't need to change banks (having come from the South Shore). RFCU had a branch in Mansfield, and soon had branches in neighboring towns. Free checking, friendly tellers, free coin machine and redemption, and they're on the SUM network which means I'm never far from an ATM. I've only ever had one or two minor issues and they were handled promptly by tellers or customer service folks via phone. PS- They have real humans answering their phones!

As great as the folks are in the branch, we must not forget the great job done by the customer…read moreservice experts on the phone. Granted its pretty much a normal business hours thing, but they have always been so helpful and so pleasant whenever I have called. Anything from small transfers to the kids' accounts to major problems, they do a fantastic job !! All the more reason why RFCU will always be our bank.

Awful bank to do business with. Taken 4 times to get them to close my account. I have too…read moreMany accounts, and this bank even though I told them over 6 months ago to deny charges if there are no funds in the account, has not done so and charges a $35 overdraft fee. Today I paid off the account and told them to close it and they told me , maybe by the end of the day if the account doesn't incur any charges? Do I need a lawyer to close my bank account?

My Rockland Trust debit card information was stolen and used by someone in another state to make a…read morepurchase of nearly $1,000.00 I was sent a text message from Rockland Trust on that day asking me if I made this purchase, to which I replied "NO", and the card was subsequently frozen and my account was given a provisional credit for that $1,000.00 fraudulent purchase. Fast forward 3 months later, and the provisional credit I had been given was then RESCINDED by Rockland Trust, and I was told they had been given "proof" by the merchant where the fraudulent transaction occurred that it was not fraudulent, despite the fact that the bank itself CONTACTED me that day when the purchase was made as they suspected it to be fraudulent. Now Rockland Trust is telling me there is "nothing more we can do", despite having already being able to provide me a credit for the fraudulent purchase that they TOLD me about the moment it happened. I will very likely be taking my business elsewhere entirely and never banking here again because of this complete failure, on Rockland Trust's part, to protect me and my financial security despite every indication and piece of evidence they had to do so.

I am a customer, needed some documents notarized. The notary Rene Barosy Jr did not know his date…read moreof Notary's Commission and said he lost his certificate so can not provide a copy of it. It is required by the consulate to attach a copy. Andrea also confirmed that she does not have her's. I asked for a manager to see if maybe they keep a copy of these records on file and could help me but Rene said he was the manager and I could not speak to anyone else. Now I have to reprint all the documents as he already signed them and stamped them. He knew up front I will need this copy and the dates. Then got passive aggressive "have a nice day" on my way out.

A few years have past and I have been meaning to update my review. In fact its probably time to…read morereview all my past reviews as things do change overtime. Reading my past review I was obviously frustrated and angry. It was an isolated incidence and I am over it! I have been coming back occasionally for diferent things over the last few years and have had positive experiences. Its a bank, they perform financial transactions and in that sense they are all the same. What differentiates banks is thier convenience and the attitudes of the employees. I will say this branch now gets and A. Close to home, cheery tellers that tolerate and participate in banter and being open on Sunday for a few hours is huge!

The Norfolk Community FCU is an outstanding place to conduct both personal and business banking…read more They have an extraordinary staff. I could go on much further in my praise for this institution but let it suffice to say it is so much better than dealing with a 'big bank'. When you call, they know the person, not just the name on the screen. And you know who's on the phone with you too. I joined a long time ago and have never found a reason to conduct my banking anywhere else.

Always friendly and forthcoming with their services. Welcoming you as u come in the door. Treat u…read morelike family like they have known u forever. Always tell u what deals and promotions r going on at any given time. Help u to fill out slips for your accounts. Explains what is going on with your account or services they offer. Sometimes they offer free cookies and free pops.

Myke Roeschlein made my day today at Citizen's Bank - he commented on my name so I got a good look…read moreat his business card. Myke is like a 1 out of 100000 gem that would keep you doing business with a company, he was just that great. I don't think I've ever met a more upbeat, pleasant, friendly employee ANYWHERE in a very very very long time, and I am in customer service myself. I've spoken to many employees at Citizens, including someone in the corporate office to handle a complaint, but none of those experiences came close to today. So WOW, thanks Myke!

We were looking for a notary and they were very welcoming even though it's not our regular bank…read more Thank you for taking us quickly. I would recommend them if you are looking for a local bank!

This bank is amazing. The true definition of a hometown bank where all the employees are warm and…read morewelcoming. My wife and I have been customers for a little over a year and any issues we have had have been taken care of quickly and with a smile. Tammy, Liz and the rest of the crew are the best around.

The best! Doing…read morebusiness big or small they take the time to help. I especially enjoy the teachable moments, if I don't know something with a "financial expertise" needed, they take the time to make sure you're better off before you leave the branch. Highly recommend them!

I recently got a car loan through RFCU (now Arise Financial) set up through Toyota. Decent rate,…read moreeasy peasy. I get my account all set up and go to set up a scheduled transfer for the monthly car payments.... Come to find out you can't make payments using the app or online without opening a checking account. AT! ALL! So I'm supposed to bill pay using paper checks in the year 2026!?! What an absolutely terrible bank. I'll probably just pay off the loan, close the account, and roast this bank to anyone who asks. Do better.

Working with Jmapie and his team was an absolute game-changer for me. From the moment I got in…read moretouch with them, they were incredibly professional and dedicated. They quickly tackled the issues on my credit report, wiping out countless inquiries and removing problematic accounts that had been dragging my score down for years. It was impressive how they managed to accomplish all of this for me. What stood out the most was their level of diligence and commitment to not just fixing my credit but guiding me every step of the way. They didn't just stop at repairing my personal credit--they helped me understand the process and the best strategies for maintaining a strong score moving forward. The results were beyond my expectations. Not only did my credit score see a substantial boost, but I was also able to secure business funding that I had previously thought was out of reach. Getting approved for $75k in funding was a huge win, and I can't express how grateful I am for the direction and support Jmapie and his team provided. Their expertise gave me the confidence I needed to take the next step in my business, and the process was smoother than I imagined. I was honestly shocked at the level of care and personalized attention I received from Jmapie, and I wholeheartedly recommend him and his team to anyone looking to improve their credit and secure funding. They don't just fix your credit or get you funding--they set you up for success !!

From the owner: Our business stands out because we offer entrepreneurs access to $100K in 0% interest funding for…read more12-18 months, a unique advantage that enables them to grow their business without the immediate burden of interest payments. Unlike traditional lenders, we go beyond just providing funding; we act as strategic partners dedicated to helping entrepreneurs scale sustainably. By combining business consulting and funding expertise, we ensure that clients not only secure capital but also have the guidance they need to deploy it effectively for growth. Our commitment is to be a catalyst for your business’s success, not just a funding provider.